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All 90 Edmonton hotels

Chateau Nova Edmonton - Yellowhead

13920 Yellowhead Trail, Edmonton, Alberta T5L 3C2, Canada
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Chateau Nova Edmonton - Yellowhead
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69%
Ranked #52 of 90 hotels in Edmonton
A recent review
3 of 5 stars Reviewed June 17, 2014
Kriddy2010 Kamloops, Canada
  • Overview
  • Reviews (23)
  • Photos (16)
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23 people have reviewed this hotel

Traveler rating
    5
    11
    3
    0
    4
See reviews for
6
4
Solo
0
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Kamloops, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 17, 2014

I stayed at the Chateau Nova because a friend was having her wedding there. First off, weird place for a Hotel. While driving to the place, I thought "There can't be any Hotels out this way, it's an Industrial Area!" Sure enough, there was the hotel! Getting to the actual Hotel was hard to figure out. I needed to stop... More

Was this review helpful? Yes
Grande Prairie
Senior Reviewer
7 reviews 7 reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 15, 2014

This is a nice hotel. Poorly run and very unorganized. We have stayed here at ten different weekends, and every time we stay there is an issue. Will this is my last time, I guess they do not appreciate guest who come back on a regular intervals. The last issue was when we checked in they did a pre auth... More

Was this review helpful? Yes 1
Swan Hills, Canada
1 review
1 of 5 stars Reviewed June 9, 2014

Not happy with the service. Provided a waiver for my pet and when I questioned the staff, they did not have any of the items available that was listed on the sheet. They were not aware of where the designated dog area was, as listed on the sheet and instead of admitting they didn't know they gave me the wrong... More

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Edmonton, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed at the Chateau Nova in Edmonton for the first time. Ideally located on the north side of the city just off the Yellowhead Highway 16. Right when you first enter the lobby area you find yourself in a spaceous lobby area. The rooms were also quite large and are equipped with a fridge, microwave, dishes and utensils. Excellent for... More

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Calgary, Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 27, 2014

Working in Edmonton on a regular basis, this hotel is the one of choice. The room is great with new furniture and kitchenette cabinet which comes with a microwave and fridge. The best part of the room is the comfortable bed with awesome pillows. The fitness facility could use a bit more equipment.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review

Thank-you for your review of our property. We are pleased to hear that you enjoyed your stay. I would love the opportunity to speak to you about the fitness room and the components you would like to see added to it. If you are able to contact me in regards to this that would be great, as we are always... More

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 23, 2014

Toiletries (shampoo, conditioner, lotion, etc.) half used upon arrival!! Had to call front desk for fresh ones!! (What else didn't they clean?!?!) Fitness centre had used towels piled on the floor, and inside/outside the steam room. Staff were VERY aware as I saw a few of them coming into the fitness centre to use the restroom. No sanitizing spray to... More

Was this review helpful? Yes 3
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review

Thank-you for your feedback. We would like to assure you that all items you noted have been thouroughly addressed. And we are pleased to hear that you enjoyed our wonderful beds. Thank-you again. Mindy Smythe More

Vermilion
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 4, 2014

If you are sensitive to traffic noise, then this isn't the place for you. However, if you appreciate having a spacious lobby (with fireplace), wide hallways and lounge areas by the elevators--then the Nova Edmonton is great. Only stayed one night, so didn't have time to check out all the historical photos along the hallways--I'm a history buff, so it... More

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review

Thank-you for your review. We are pleased to hear that you were able to enjoy not only our comfort and service but also our joy in bringing the local history to our guests. We wish you all the best in future travels and hope to welcome you back again. Sincerely - Mindy Smythe More

Fort McMurray, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 20, 2014

we had booked a suite in oct for our jan arrival and when we arrived they had given all the suites to companies and tried sending us to another location in stead .we stayed one night however it was noisy and staff is rude we ended up getting a suite at the holiday inn on 170 street greeted us with... More

Was this review helpful? Yes 3
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review

Thank-you for your review. We certainly appreciate your feedback as it allows us to continue to grow and improve. I would invite you to contact me personally so that we may discuss your concerns further, as we certainly place service and comfort as a priority within Nova Hotels. Sincerely, Mindy Smythe, P: 587-336-9531 More

Frankfort, Illinois
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 31, 2013

This hotel was very was very clean and comfortable. The staff was friendly and helpful. The room was nicely stocked for a extended stay. I will definitely use this hotel again. The only minus about this property is that they do not have a business center.

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review

Thank-you for your review. We really appreciate your feedback and are currently in the process of seeing how we can add a business center in order to better meet guests needs. Thank-you agian - Mindy Smythe More

Red deer
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 21, 2013

Worst stay ever . My wife and I have stayed in hotels all over the country and the world and this is nothing but noise all night long. If it's not the trucking company backing up with beepers on as they run 24 hours it's the paper thin walls you can hear your neighbour breath. The hotel is also located... More

Was this review helpful? Yes 3
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Additional Information about Chateau Nova Edmonton - Yellowhead

Address: 13920 Yellowhead Trail, Edmonton, Alberta T5L 3C2, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
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Also Known As:
Chateau Nova Edmonton - Yellowhead Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Number of rooms
127

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