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Four Points by Sheraton Edmonton Gateway

#14 of 89 Hotels in Edmonton
Certificate of Excellence
3.0 of 5
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10010 - 12th Avenue SW, Edmonton, Alberta T6X 0P9, Canada
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Four Points by Sheraton Edmonton Gateway
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Ranked #14 of 89 Hotels in Edmonton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Lynda D Manitoba, Canada
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212 reviews from our community

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    3
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51
46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 days ago NEW

Price was extremely high for one night which does not include parking! It doesn't even include the coffee in your room. The noise level was so high it sounded like people in our room all night long. We asked for a 2:45 am wake up call and we got it at 3:15 am while walking out the door. Then they... More 

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Manitoba, Canada
Top Contributor
464 reviews 464 reviews
79 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Travelled to Edmonton to connect with friends and family on a last minute get-away. Chose the hotel for it's location , as we were wanting outskirts. But it also was close to thoroughfares that got us everywhere we needed to be fast. The hotel is lovely and new. The staff was great, very accomodating, helping us with early check-ins and... More 

Was this review helpful? Yes 2
Chilliwack, Canada
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is average if you have stayed in nice places. Food is nothing special, walls are very thin and you can hear everything. Staff not overly friendly. If your on a budget this is a good place to stay. It was clean and cheap.

Was this review helpful? Yes 1
Airdrie, Canada
Top Contributor
93 reviews 93 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My son and I enjoyed our stay here! I felt it was excellent value for the room rate: clean, comfortable, safe, ample parking, great amenities and friendly staff! I was worried we'd hear a lot of traffic off Ellerslie Rd., but it was a very quiet night's sleep. The pool and hot tub are very nice (and 5-year old approved!).... More 

Was this review helpful? Yes 2
Katy, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, great value for money and outstanding staff - Maria, Taneya and Pratik were all outstanding in Custormer Service - all went to great length to provide real services with unparalleled attitude!

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 days for a soccer tournament and had a wonderful experience. Patik was especially helpful and accommodating at check in as we needs to switch rooms....he made a great first impression! The rooms are very nice and clean and the hotel is in a great location...we would recommend it and stay here again.

Was this review helpful? Yes 2
Richmond, BC,
Top Contributor
68 reviews 68 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here three days when I was recently in Edmonton for business. The hotel is new so accordingly nothing in the hotel exhibits excessive wear and tear. Managed to use the fitness room during my stay, all of the machines are of course new as well, so you will not be disappointed using any of them. Attached to the hotel... More 

Was this review helpful? Yes 2
Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located at the south end of Edmonton. It is easy to get to avoiding downtown traffic. Staff are wonderful. Always available for questions. White Spot restaurant is on site and provides excellent food choices for breakfast, lunch and dinner. The Pool is open till 11pm which is nice. They also offer underground parking which is great for... More 

Was this review helpful? Yes 2
Red Deer, Canada
Top Contributor
73 reviews 73 reviews
18 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed February 23, 2015

The hotel is conveniently located, close to the south entrance of the city. It was a bit tricky finding the entrance though. Staff are great. Rooms are very nice and the pool was open until 11 PM - bonus! Our fridge had been turned down very low by the previous tenant (?) and I didn't bother to check it and... More 

Was this review helpful? Yes 3
Fort Mcmurray
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2015

This has become our hotel of choice when staying in Edmonton regardless of which side of the city we are coming down to visit. Ashnil at the front counter recognizes us each time we arrive and makes us feel right at home, and the rest of the staff are always helpful and courteous. The rooms are comfy and quiet and... More 

Was this review helpful? Yes 3
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Edmonton Gateway, responded to this review

Thank you for being such a loyal guest - we are always thrilled to see your face at our hotel! Thank you for your kind words and positive review. We are glad you enjoy our spacious guest rooms and friendly faces. We hope to see you again soon. Take care! More 

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