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Four Points by Sheraton Edmonton Gateway

#14 of 89 Hotels in Edmonton
Certificate of Excellence
3.0 of 5
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10010 - 12th Avenue SW, Edmonton, Alberta T6X 0P9, Canada
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Four Points by Sheraton Edmonton Gateway
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Ranked #14 of 89 Hotels in Edmonton
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Sue217 New Brunswick, Canada
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227 reviews from our community

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56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Brunswick, Canada
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 5 nights for meetings in the area. Had a nice spacious room with king bed, fridge, microwave, and in-room safe. Room was clean, smelled fresh, and was in good condition. This was my second stay and I would stay here again when in the area. Perfectly located close to restaurants and shopping with short drive to downtown area. It... More 

Was this review helpful? Yes 1
Top Contributor
131 reviews 131 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reception: excellent Service: better than excellent Facility: Very clean / fresh Rooms: Typical format for Four Points. Beds: Here's where they lost some points. As mentioned in many of my other reviews if the "Heavenly Bed" (their brand) is new, it it absolutely unsurpassed. They are amazing to the point of not wanting to get off (out of) them... IF... More 

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were just staying one night and when we arrived our front desk agent Ashnil was extremely courteous and pleasant to deal with. We accidentally booked a handicap friendly room, and he informed us he would have upgraded us had the hotel not been full. The room was still very nice, yet he still offered us a free breakfast ($30... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Quality sleep in Edmonton. No free breakfast but that's no big deal! Careful how you go because it's hard to find the hotel due to the location. We stay there all the time and it is consistently good.

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a little confusion with the booking dates,I check in on Friday, finding it was booked for the following day Saturday,Taneya took care of me really well and apologized even though it wasn't her fault. Didn't have to wait long Untill she had me in a nice King size bedroom on the highest floor. Also gave me a gift card... More 

Was this review helpful? Yes 4
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Edmonton Gateway, responded to this review

We are so pleased to learn that Tanya was able to get you taken care of when you accidentally booked the wrong dates. Thank you for sharing your experience with us and for recommending our hotel to all that you know - we appreciate it more than you know! We wish you all the best. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always go to four points hotel mainly because i always have a great time in this hotel. The facilities are great. Rooms are nice and clean. The location is very good. And most of all the staff are all friendly and accommodating most especially the staff named Emma. She 's very helpful with the inquiries and always looks after... More 

Was this review helpful? Yes 3
Lac La Biche, Canada
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very tidy, front staff were excellent and location was great -close to South Edmonton Common and Southgate. Also great service at the attached restaurant. Great rate and would be easy access to airport and Anthony Henday

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2015

I left my black down jacket in my room, and I called back after I came home, one of the operator Ashnil, she was so helpful and an excellent problem solver. she found out the jacket, took the picture and sent to me right away to confirm with me. I was so glad that my jacket was still there, and... More 

Was this review helpful? Yes 2
Los Angeles, California
Top Contributor
73 reviews 73 reviews
62 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed April 18, 2015

I had been staying at the Four Points down at the Edmonton airport for trips given my SPG loyalty and to avoid the terrible commute downtown. However I saw a special rate at the Gateway location and decided to give it a whirl. 1. Easy check in 2. Cheap healthy food at restaurant 3. Decent fitness center 4. Blazing fast... More 

Was this review helpful? Yes 3
Stavanger, Norway
Top Contributor
69 reviews 69 reviews
55 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 15, 2015

I booked 3 rooms at this hotel for one night due to it's proximity to the airport. The rooms were very spacious, appointed with nice, modern decor and comfortable. The hotel is situated a ways from just about everything although a relatively short drive to South Edmonton Common. All in all, our stay was fine and we'd consider this property... More 

Was this review helpful? Yes 2
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