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All 90 Edmonton hotels

Hilton Garden Inn West Edmonton

3.0 of 5 Hotel   |   17610 Stony Plain Rd, Edmonton, Alberta T5S 1A2, Canada
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Hilton Garden Inn West Edmonton
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Ranked #9 of 90 Hotels in Edmonton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Andrew B Lloydminster, Alberta, Canada
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435 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn West Edmonton
See the most recent reviews
Lloydminster, Alberta, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

the staff are very friendly and helpful. Nothing wrong with the people aspect. Renovations turned out nice. No bad reviews since. As far as the rooms go, they are clean and well kept. Everything worked. Beds are a little hard, and have this funny frame around the outside so if your not looking, you get a pretty good whack on... More 

Was this review helpful? Yes
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Many thanks for reviewing your stay, my team and I appreciate you choosing our hotel. Glad to see that your experience was a pleasant one, and that our accommodations and amenities met your needs. If there is anything we can do to make future stays more enjoyable, please do not hesitate to ask. Thanks again, and we look forward to... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is the second time my wife and I stayed at the Hilton Garden Inn in Edmonton and would highly recommend staying at this hotel. The hotel is very clean and reasonably priced. The location is close to West Edmonton mall.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

I would like to first thank you for choosing to stay with us at the. I'm glad that you felt our location is "Perfect" and the rooms clean and comfortable. We pride ourselves on delivering wonderful customer service. Thank you for you review and we look forward seeing you again. We wish you and your family a very Happy New... More 

Saskatoon, Canada
Top Contributor
117 reviews 117 reviews
37 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My 7 yr old grandson n my wife stayed here checking in on sat Dec 27 for 1 night. We had a double queen rm.. very comfortable. .fridge microwave etc. Only issue was the room temp control didn't seem to function as the room remained slightly uncomfortably warm during the night. First time I've encountered this at this hotel..which I... More 

Was this review helpful? Yes 2
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Many thanks for the great feedback, and we're so glad you enjoyed your stay with us. I'm especially pleased to see that breakfast was a hit - we upgraded our breakfast options and expanded our menu, including make-your-own waffles! It's our pleasure having you as our guest, and we look forward to welcoming you back. We wish you and your... More 

Cold Lake, Canada
1 review
5 of 5 stars Reviewed December 25, 2014

On a Sunday when the Dining Room is not available the staff let us eat in the Dining Room as the Bar with its high tables would not be accessible to our 2 90 year old parents who were with us as well not easily accessible to Hubby who is wheelchair bound. We find that this is the Best Hotel... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you very much for the great review, and we're delighted you all enjoyed your stay! Glad to see our accommodations and amenities met your needs, and especially that my team helped to make your stay a memorable one. We all work very hard to ensure out guests enjoy their stay, so reviews such as yours are especially rewarding. Even... More 

Fort Mcmurray
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

I would highly recommend this hotel, Service is excellent, rooms are very good, Friendly staff. Parking is good. Location is very handy. The bartender Manfred always remembers your name and treats you like family.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Many thanks for the kind words, and we appreciate you choosing Hilton Garden Inn West Edmonton. I'm glad to see our accommodations and amenities met your needs, and that you overall had a pleasant stay with us. It is our staff who makes everything feel special and Manfred is awesome at hospitality, I will for sure share your comments with... More 

Portland, United States
2 reviews
4 of 5 stars Reviewed December 19, 2014

Clean, the location was very convient and overall very nice hotel - restaurant was clean and food was good, friendly staff, easy check in and out i would stay there again and recommend to other travelers - traveling at the holidays is never ideal, but the hotel lobby was very festive and inviting

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

What a festive review! We're delighted you enjoyed your stay with us, and appreciate you choosing our hotel. As a relatively newly renovated hotel, it is always rewarding to hear from guests. It is such a great feeling to hear about our Christmas decorations in the lobby, we are glad we could make you feel home. Thanks again, and we... More 

Prince George, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014

My husband, 11 year old daughter and I stayed at this hotel for a few days to visit West Edmonton Mall. Our stay included breakfasts which could be made to order (children under 12 eat free). The hotel was a clean, comfortable and welcoming place to stay. We didn't run the fan for the heating unit too much since it... More 

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

So glad you and your family enjoyed your stay with us and we're especially glad that you felt the location very close to the West Edmonton Mall! We certainly strive to provide the best Hilton experience for every guest. My team and I truly appreciate the great review, and especially that you would recommend us to others. Many thanks again,... More 

Saskatoon, Canada
1 review
4 of 5 stars Reviewed December 18, 2014

I would recommend this hotel. It is a very clean and comfortable place to stay and the cost is reasonable. The staff is great...would not hesitate to book with other Hilton Garden Inn's if they are all like this one.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Dawn, Many thanks for the kind words and we appreciate you choosing our hotel. I'm glad to see our accommodations and amenities met your needs, and that you overall had a pleasant stay with us. The next time your travels bring you back to the Edmonton area, we'll look forward to welcoming you back to our hotel! Kind Regards,... More 

Slave Lake, Canada
1 review
4 of 5 stars Reviewed December 17, 2014

Always have King sized bed. Mattress is spectacular and we have a great sleep. Seldom have breakfast here as we find it too expensive. Love the free cookies and morning coffee. Paper is available, and we like the new lounge. Very convenient and comfortable. Have occasionally used the pool and hot tub. Relaxing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Susan, I would like to first thank you for choosing to stay with us at the Hilton Garden Inn West Edmonton. I'm glad that you felt our location is "Perfect" and made us your choice of hotel. We pride ourselves on delivering wonderful customer service. My staff will be thrilled to hear your comment. Thank you for you review... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed December 11, 2014

Staff was exceptional from check in to check out and everything inbetween, the bed was a little hard, bit of a restless sleep, room was very clean, great location, would recommend anyone to stay there.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Laverene Z, Many thanks for reviewing your stay, and my team and I appreciate you choosing Hilton Garden Inn West Edmonton. Glad to see that your experience was a pleasant one, and that our accommodations and amenities met your needs. I have forwarded your comments to the team and If there is anything we can do to make future... More 

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Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd, Edmonton, Alberta T5S 1A2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
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Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn West Edmonton Alberta
Hotel Style:
#2 Family Hotel in Edmonton
#5 Business Hotel in Edmonton
#8 Romantic Hotel in Edmonton

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