We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 90 Edmonton hotels

Hilton Garden Inn West Edmonton

3.0 of 5 Hotel   |   17610 Stony Plain Rd, Edmonton, Alberta T5S 1A2, Canada
Hotel deals
Hotel website
Hotel amenities
Special Offer
Bed N' Breakfast Deal
Save Saved
You added Hilton Garden Inn West Edmonton to your Saves list
Hilton Garden Inn West Edmonton
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
88%
Ranked #6 of 90 hotels in Edmonton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Michael L Calgary, Canada
  • Overview
  • Reviews (357)
  • Photos (71)
  • Amenities
  • Room tips (41)
  • Location
  • More
Write a Review

357 people have reviewed this hotel

Traveler rating
    186
    126
    32
    5
    8
See reviews for
101
85
20
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Calgary, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

The recent upgrades were nice to see. Hotel staff were polite and helpful.Air conditioning was a little challenging to control either too cold or too warm. I did not pass this comment on to management as it was a 2 night stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Cincinnati, Ohio
Contributor
19 reviews 19 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Staff were courteous, though not exceptionally warm. The hotel seems to be a few years old, and it's still in good shape. As a Hilton Honors Diamond, I didn't receive an upgrade, but room was perfectly fine. Also had to ask for the bottles of water that are supposed to come with the stay. Anyway, it was what you'd expect... More

Was this review helpful? Yes
Saskatoon, Saskatchewan, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

rooms are nice, but would appreciate if a suite was available. Staff are very helpful and accommodating. Buffet style breakfast was nice, food was good. Enjoyed the waffle station. Did not use services ie..pool or hot tub. Hotel is located 5 minutes from West Edmonton mall which was nice. Very easy to get too from the highway. I would recommend... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGIGuestRelations, Director of Sales at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, thank you for your comments. We also feel that we are the perfect location for our guests to use as home base for their daytime excursions while visiting Edmonton. We look forward to having you stay with us again. More

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family vacation this summer included a trip to West Edmonton Mall. The Hilton Garden Inn West Edmonton was the perfect hotel for us, as it is in close proximity to the mall. Right from the first moment we walked in the door we were greeted with warm friendly service. The accommodations were just right for us and our children.... More

Was this review helpful? Yes
HGIGuestRelations, Director of Sales at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, Thank you for your kind comments. We are very proud of our staff and appreciate the fact we were able to assist you with your situation. We look forward to having you stay with us again and hope the boys are back to 100%. More

Calgary, Canada
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the last available room last week online, but when we got there we were told of a mix-up. Within 15 minutes the accommodating and friendly staff had a room ready for us. They went out of their way to make us happy. Mistakes happen and it is how a business works when a mistake does happen that shows... More

Was this review helpful? Yes
HGIGuestRelations, Director of Sales at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, thank you for your comments. We are glad that we were able to accomodate you and that you were able to enjoy your stay with us. We look forward to your next visit to Edmonton. More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, free kids breakfast, quiet rooms, what's not to like? We were part of a group with 6 kids in total and they had a great time! There were a lot of other kids in the hotel and I was worried about the noise but I slept like a baby.

Was this review helpful? Yes
HGIGuestRelations, Director of Sales at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, Thank you for your review. We are pleased that you were able to have a restful stay with us and that the children truly enjoyed themselves. We look forward to your next stay with us. More

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It being our first trip to Edmonton and indeed Canada, we wanted to be sure that we were staying somewhere we could be confident would deliver. We stayed for a week and thoroughly enjoyed our time there. Very high standard of accommodation. Clean, spacious rooms and helpful staff (despite our very many questions!) The in-room Coffee machine and microwave were... More

Was this review helpful? Yes
HGIGuestRelations, Director of Sales at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, thank you for your review as we truly appreciate your comments. We are glad that you enjoyed your stay with us and your visit to Canada. We are also pleased that our new Whirlpool is open and to great reviews from guests. We hope to see you again on your next visit to Canada. More

Fort Smith
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly staff, nice rooms, good location with ample parking. Breakfast is nice with tonnes of options but not free, rooms have kuerig machines for coffee which is nice. Bathrooms are nicely renovated. Cleaning staff was good and unobtrusive. Free internet was good enough for occasional netflix watch. Bed was comfy with 4 pillows. Great Air conditioning that was set by... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGuestRelations, Director of Sales at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, thank you for your review. We are pleased that you were able to have a great stay with us and that you were pleased with your guestroom. We look foward to having you stay with us in the future. More

Grande Prairie, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Just a very clean and quiet hotel. Always safe and have never had any problems. Never has been smoked in, so it always smells so fresh. Very close to West Edmonton Mall, so it makes it well located also.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGuestRelations, Director of Sales at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, Thank you for you comments. We are pleased that we are able to provide you with a comfortable stay and that we can be your "Home away from Home". We look forward to having you stay with us again. More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hilton people got everything right when they opened this Garden Inn in West Edmonton. The hotel itself is gorgeous, and the staff is the best of any hotel I've been in - on this trip or any other. They truly bent over backwards to accommodate our every need - from our check-in personnel through our two sweet breakfast servers... More

Was this review helpful? Yes
HGIGuestRelations, Director of Sales at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, Thank you for your review and you kind words regarding our facilities and staff. We are proud of our Hotel and strive to make every guest experience as pleasurable as yours was. We look forward to having you visit us again. More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn West Edmonton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn West Edmonton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd, Edmonton, Alberta T5S 1A2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Priceline, Travelocity, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Hilton Garden Inn West Edmonton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn West Edmonton Alberta

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (8)
Viewed
Dining (1)
Viewed
Room/suite (13)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (3)
Viewed
Room/suite (9)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Other (14)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Edmonton #5 Family Hotel in Edmonton #6 Romantic Hotel in Edmonton
Hotel Class
Official Description (provided by the hotel)
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 
Number of rooms
160

See which rooms travelers prefer