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All 90 Edmonton hotels

Hilton Garden Inn West Edmonton

3.0 of 5 Hotel   |   17610 Stony Plain Rd, Edmonton, Alberta T5S 1A2, Canada
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Ranked #9 of 90 Hotels in Edmonton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
KitchenerCouple1986 Kitchener, Canada
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435 reviews from our community

Traveler rating
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    41
    9
    8
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122
107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kitchener, Canada
Top Contributor
64 reviews 64 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

visiting this hotel once again. I have stayed here probably a dozen times in the last 3 years. It is the usual service. rooms are nice and typically clean. I like the fact the bar is still open. Nice touch having the popcorn machine down there

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Winnipeg
Top Contributor
82 reviews 82 reviews
69 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for 2 nights on business. Front desk service was very good.Good size rooms which were very clean. Overall the hotel was quiet and well kept. Ample parking.Good Internet access with a strong signal. The breakfast, although well stocked, is overpriced in my opinion. The bed was rock hard no matter how you set the dial. There is a small... More 

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Calgary, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Our best hotel to stay here in Edmonton, the cleanliness is our top priority. Friendly staffs makes our stay even better. best breakfast quality of the food. No where else to stay but this hotel. ❤️❤️

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Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay with us and for taking the time to relay your feedback. It was very pleasing to read the comments from your most recent stay. Our breakfast is all time favorite to lot of guests and they love the service staff. I will ensure that your comments regarding our service are shared with my team... More 

Wainwright, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Very Clean, Quiet, Excellent Staff, overall a very pleasant experience. Food services quality is good. Location is easy to find, close to shopping centers, and entertainment spots. One of our favourites in the city. Our 2nd stay, will stay again when in Edmonton

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Many thanks for the wonderful comments, and we appreciate you choosing our Hilton Garden Inn West Edmonton. Glad to see that your stay was a pleasant one and our amenities met your needs. I'm especially pleased to hear the positive comments regarding staff, as we all work hard to make our guests feel right at home. I've forwarded your review... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We found this hotel to be an excellent choice to go to West Edmonton Mall for the weekend. It was in a great location. It was clean and the service was fab. We didn't need to use any of the facilities like the pool etc., so I can't comment on those but they looked clean and tidy through the window.

Review collected in partnership with Hilton Garden Inn

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Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Lisa, I would like to first thank you for choosing to stay with us at the Hilton Garden Inn West Edmonton. I'm glad that you felt our location "Perfect" and very convenient to access the West Edmonton Mall. We pride ourselves on delivering wonderful customer service. My staff will be thrilled to hear your comment. Thank you for you... More 

Regina, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed as a family over the Christmas break. The breakfast was great (although beware if you didn’t book a breakfast package you will have to pay around $15 each for adults). The hotel was clean although after about an hour the fresh smell of our room disappeared and there was a musty odor which I think was from the... More 

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Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

So glad you and your family enjoyed your stay with us, we're glad that we were able to be a part of your christmas celebrations. My team and I truly appreciate the great review, and especially that you would recommend us to others. I have forwarded your comments regarding the carpet to our housekeeping team to ensure we're not overlooking... More 

Senior Contributor
26 reviews 26 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We decided to stay at this Hilton Garden Inn when we are up in Edmonton for a weekend competition. We found a hotel to be extremely busy for a weekend and the pool area was filthy and needed to be hosed down has lots of gross things around the pool hot tub was lukewarm at best. The breakfast was really... More 

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Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Many thanks for reviewing your stay. We are glad to see that your experience was a pleasant one and you enjoyed the breakfast. We sincerely apologize that your experience with us was in regards to the pool was a dissapointment. We were doing an annual pool and hot tub clean up during your stay. All our guests are very important... More 

Calgary, Alberta, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

cozy and warm. Perfect for the family. indoor pool, and big room. very clean. the best is the people who work there make you feel good. The people reception is very good with coffee or something to drink.

Was this review helpful? Yes
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you very much for the great review. We are delighted you all enjoyed your stay and very glad to see our accommodations and amenities met your needs, especially that my team helped to make your stay a memorable one. We all work very hard to ensure out guests enjoy their stay, so reviews such as yours are especially rewarding.... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Hilton is always my 1st choice to stay when travel around. Best service and nice clean room! This hotel in Edmonton is very close to the mall and all kinds of restaurants. Had a good time with my wife here, will pick this one again for next trip!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

I would like to first thank you for choosing to stay with us at the Hilton Garden Inn West Edmonton. I'm glad that you felt our location is "Perfect". The hotel is located just minutes from West Edmonton Mall, offering more than 800 stores and entertainment opportunities including an amusement park, waterpark, a casino, bowling and much more. Many thanks... More 

CALGARY
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As Calgarians who used to live in Edmonton, my spouse and I always use the Hilton Garden Inn in Edmonton as our go-to when visiting Edmonton to do business or see family. Good management, clean quiet rooms, even through Christmas holidays. The restaurant is reliable, and there are often cookies with your late-night check in. The Anthony Henday Drive, 170th... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experience with recent stay at the Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your stay and made us your choice of hotel. We are pleased to hear that we are your home away from home. We will share your positive... More 

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Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd, Edmonton, Alberta T5S 1A2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
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Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn West Edmonton Alberta
Hotel Style:
#2 Family Hotel in Edmonton
#6 Business Hotel in Edmonton
#8 Romantic Hotel in Edmonton

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