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All 89 Edmonton hotels

Hilton Garden Inn West Edmonton

3.0 of 5 Hotel   |   17610 Stony Plain Rd, Edmonton, Alberta T5S 1A2, Canada
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Hilton Garden Inn West Edmonton
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86%
Ranked #9 of 89 hotels in Edmonton
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Pam G Fort McMurray, Canada
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314 people have reviewed this hotel

Traveler rating
    158
    111
    32
    5
    8
See reviews for
90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Fort McMurray, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay, they had very comfortable rooms, we found the breakfast to be EXCELLENT, very friendly staff, an very good value for the night at a convenient location in the West Edmonton area we will definitely stay next time we are in the Edmonton area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Pam, Thank you for your kind words, I will share them with my team. I love breakfast here at our Garden Grille & Bar so glad you do too. Hope we have the chance to see you again soon. Cheers Michael Sieger More

Winnipeg, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the staff are great, rooms top level,alway clean and frash, i will always go back to this hotel when staying in the area. its close to everything shopping, food , everything you need its a home away from home.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear David, We seem to have made you a fan, thats great. I am glad that the Hilton Garden Inn West Edmonton is perhaps your home away from home. Thank you for staying with us and for sharing your review. Michael Sieger More

Sylvester, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was new to the city and the hotel staff was very helpful in helping me get to the hotel on two separate occasions. They were always responsive to my needs and inquiries. Thanks for help making the trip a success.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Edwin, I am very glad that we were able to make your first trip to our city a good one. We hope to see you again soon. Cheers Michael Sieger More

Canada
1 review
5 of 5 stars Reviewed 1 week ago

Simply amazing. Staff was incredibly helpful and happy. My kids LOVED the pool, they have a little kid station with books and puzzles, and little tinker toys for the kids. I was extra happy how clean it all was from the beds to the shower. Shower took a little while to get warm but once it got there, it was... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, I want to take this time to thank you again for staying with us and for providing reviews of us on both our brand survey and here on Tripadvisor. I am very glad that our new Kids Corner was a success. Hope to see you again soon here at the Hilton Garden Inn West Edmonton. Cheers Michael Sieger More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed as a family of 5 March 20-24. We had originally booked for 2 adults and 2 teens, when my 27 year old daughter wanted to come I called the hotel to see how we could add an extra person to our booking. The person I spoke to moved us to an accessible room so we were able to move... More

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, I am so glad you had a great experience staying with us. We hope that you will consider the Hilton Garden Inn West Edmonton your new home away from home when visiting Edmonton. I will share your comments with my team and to Ksenia directly. Once again thank you for your review and for staying with us. Cheers... More

Victoria, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Special thanks to Ksehia, Yulia, Tasha, Tanya, James, Whitroy, Chelsea, and Lucy for making this great hotel feel like home. Very clean and the service is excellent. I highly recommend this hotel to anyone who finds themself in the West Edmonton area.

Was this review helpful? Yes 2
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, Your comments made me smile, no greater compliment can be given, I will share your comments with those associates you have mentioned and my team. Thank you for your review and for staying with us here at the Hilton Garden Inn West Edmonton. Michael Sieger More

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel for work, away from home 200+ days a year. The Hilton Garden Inn West Edmonton is by far my favourite place to stay. The staff is very friendly, the rooms are newly renovated the beds are excellent. The rooms are top notch clean! The staff Ksehia, Manfred, Igor, Tasha are the best and make your stay away from... More

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, Thank you for your positive comments, at the Hilton Garden Inn West Edmonton we strive to provide sincere customer service. I will share your comments with my team. I hope we see you again soon. You can count on us! Michael Sieger More

Calgary
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right from the moment we walked - the front staff were fantastic! There was a teensy glitch in our room booking, but they had already fixed it by the time we arrived. In fact, they went above and beyond for certain! My kids were mental for the courtesy cookies in the evenings and a chest of toys to choose from.... More

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, I want to thank you for taking a moment to share your experience. it sounds like your family had a great trip to Edmonton. I am glad the Hilton Garden Inn West Edmonton was part of your weekend. We hope to see you back to our hotel in the future. You Can Count On Us! Michael Sieger More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is very clean and close to the mall. The staff is very friendly. There is plenty of parking. Very easy to get to/form the airport. Only stayed here for one day, and had a chance to use the gym and the pool. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn West Edmonton to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Michael Sieger More

Moose Jaw, Saskatchewan
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff and service was perfect, each meal was great and beat going out for dinner after a long days work. Kitchen staff went out of their way to provide Thursday's dinner special, Mahi Mahi, on Sunday for us as well. Ksenia, Yulia and Glenn were a prefect compliment to an already great stay. Location was great and rooms were recently... More

Was this review helpful? Yes
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review

Dear Guest, I want to thank you for your review of us. I am so glad to see that several of our associates made your stay with us that much better. I will share your comments with them directly. Thank you for staying with us and for your review of us. Hope to see you again soon. Cheers Michael Sieger More

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Additional Information about Hilton Garden Inn West Edmonton

Also Known As:
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Edmonton Hilton
Hilton Garden Inn West Edmonton Alberta
Address: 17610 Stony Plain Rd, Edmonton, Alberta T5S 1A2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Edmonton
#7 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Official Description (provided by the hotel):
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 
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