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All 89 Edmonton hotels

Courtyard Edmonton Downtown

3.0 of 5 Hotel   |   1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
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74%
Ranked #21 of 89 hotels in Edmonton
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
Dave N Drayt
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194 people have reviewed this hotel

Traveler rating
    57
    81
    32
    17
    7
See reviews for
25
35
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Drayt
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check I was fast and efficient ,tv in room could not get any channels clearly and no volume, I called downstairs and no came to fix it . It never worked the whole time, and I would not use the valet we called 15 minutes down for mine and my brothers vehicle they didn't have their vehicle running and had... More

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Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We had dinner in the hotel restaurant, called the Bistro. To start, the service was excellent, followed by a wonderful meal, we had the Butter chicken, and it was very good, the naan bread was hot and fresh, and the sauce superb. We has a wonderful red wine, recommended by our server, and finished with a homemade blueberry and orange... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Glenn J, We appreciate you taking the time to share your dinner experience. Our Bistro staff will be thrilled to receive your complimentary feedback regarding the quality of the food and service. We hope you’ll have an opportunity to return for another visit and stay as our guest in the future. Thank you again for your review and recommendations. Kind... More

Aurora, Colorado
Top Contributor
51 reviews 51 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently while in for business. The hotel is conveniently situated just north of the river near the convention center. The staff was very helpful in recommending a restaurant and watering hole. The room was well appointed. Ask for a view of the city.

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

troyyz, Thank you for choosing Courtyard Edmonton Downtown while traveling on business. We appreciate you writing a review from your stay, and we're glad you enjoyed the convenience of our location, as well as our helpful staff and clean accommodations. Please plan to visit us again in the future. Thank you once again for writing. Kind regards, Salil Kulkarni, General... More

La Ronge, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was treated very well during my recent stay there. Thank you. Overall the food was excellent and service was quick and fast. The waiters treated us with respect and foods were well presented as well. The greetings were good for me too.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Allan A, Thank you for writing a review about your experience at Courtyard Edmonton. It's great to hear our staff's excellence in service made for an enjoyable stay. We hope to have you as our guest again in the future. Thank you for writing. Kind regards, Salil Kulkarni, General Manager More

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a room credit certificate that had been misplaced but GM Salil Kulkarni was gracious enough to allow me to use that credit without the certificate and made sure I was happy my room choice. My friend and I found the room had a great view, was very clean, the bed comfortable, valet parking convenient and the service friendly.... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Colleen L, We appreciate your recommendations and review of Courtyard Edmonton Downtown. Nothing brings us greater satisfaction than recognition from our guests of the excellent service delivered at our hotel. Vinod and Luarent will be thrilled to know that their extra efforts left a lasting impression on your visit. We hope to welcome you back as our guest again soon.... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed there last month for 2 days, and i commend the excellent service by the staff. They were very accomodating and friendly, they know how to make a customer feel welcomed and comfortable in their hotel. The location of the hotel is also good-- there are a lot of nearby restaurants and shops. The room was... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Kyla777, It's wonderful to hear of your pleasant stay and appreciation of our staff at Courtyard Edmonton. Each member of our team strives to exceed guest expectations by providing a comfortable stay with genuine and hospitable service. I look forward to sharing your compliments with our team. Thank you once again for your review and recommendations of our great hotel.... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I was at Courtyard by Marriott, Downtown, Edmonton last week on municipality event. It was much easier for me to stay in downtown. Although the parking was very expensive and i thought it is the first time and last time I'm paying this much parking but I think to get the service I got and the food that I cherished,... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Ann D, Thank you for your positive review and high recommendations of our great hotel. It's fantastic to know that our service and food reflect our high quality standards and made for an enjoyable stay. We hope you'll visit us again at Courtyard Edmonton. Thank you again for your review. Sincerely, Salil Kulkarni, General Manager More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was in Edmonton for the week of March 10th and stayed here because its a Marriott. I was very pleased to say but this hotel has by far the most friendly associates I have seen at any hotel. From start to the end we couldn't find a flaw. Typically the hotel was very very busy and there was a... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

IMCRTIque, We're happy to receive your feedback and kind comments about our friendly staff at Courtyard Edmonton. We have a dedicated team of associates that strive to exceed guest expectations by providing genuine and hospitable service. I look forward to sharing your compliments and hope you will return for another visit in the future. Thank you again for writing. Sincerely,... More

Calgary, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

All the staff I encountered at this latest stay were great. The food sadly has not improved any so I ate elsewhere. Rooms are fine - clean & quiet but I can get better rates without having to pay the daily $23 valet parking at many other great places in Edmonton. I stay here ONLY if I am at an... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Donna M, Thank you for your feedback. I appreciate you acknowledging our great staff and clean accommodations even though we fell short of meeting your expectations in other areas. We value your business and hope you will give us another chance. Please feel free to contact me directly if you would like to further discuss your stay. Thank you once... More

Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Just had to write a review as this hotel has ignored my phone calls and emails and refuses to address my concerns. First I was stuck in their elevator. Not for long, but enough to have a very rough ride to the main floor when it finally started up again. When I told the people at the service desk, no... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Shelaine39, Thank you for writing and bringing your concerns to our attention again. I sincerely apologize for the service issues you experienced and I am very sorry for the short falls. Please know we have diligently looked into each item in order prevent future occurrences. When I did get a chance to look into the matter, I saw that there... More

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Additional Information about Courtyard Edmonton Downtown

Also Known As:
Courtyard Edmonton Downtown Hotel Edmonton
Courtyard Edmonton Downtown Hotel
Courtyard Edmonton
Edmonton Courtyard
Courtyard Edmonton Downtown Alberta
Address: 1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Romantic Hotel in Edmonton
#25 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Edmonton Downtown 3*
Reservation Options:
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