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Courtyard Edmonton Downtown Hotel, Alberta

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Courtyard Edmonton Downtown

3.0 of 5
1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada (Downtown)
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Courtyard Edmonton Downtown
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Ranked #32 of 86 hotels in Edmonton
3.5 of 5 stars 141 Reviews
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141 reviews from our community

Traveler rating
    34
    62
    24
    15
    6
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Families
18
 
Couples
25
 
Solo
11
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Vancouver, Canada
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
“Smallest hotel room in the world”
1 of 5 stars Reviewed June 14, 2013 NEW

The smallest hotel room I have seen in ten years of constant travel. Ask for room 601 and you will be able to touch 3 walls from your bed – ridiculously small. More like half a guestroom and the hotel act as if this is perfectly acceptable. Other aging hotels of this 1940’s design has invested in knocking 2 way... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
June 17, 2013

canadian175, We appreciate you writing a review and sharing your feedback on opportunities for improving our guest experience. It is unfortunate to hear that you did not have a satisfying stay with us. I apologize for your unhappiness with the accommodations and any noisy disturbances you encountered during your visit. We value you as our guest and hope that you'll... More

Pace, Florida
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Nice hotel, good location, slow restaurant.”
4 of 5 stars Reviewed June 12, 2013 NEW

The hotel is in a good location for doing business downtown, walking distance to several good restaurants, beautiful view of the river from the deck of the restaurant. Ate at the hotel restaurant, first night service was excellent and food was ok if a little pricey (expected for a hotel). Breakfast food was ok, pricey, service as decent. Last evening... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
June 17, 2013

Brad B, Thank you for your review and complimentary feedback on our great hotel and friendly staff. We’re happy to have had you as our guest, and we’re glad you enjoyed your stay with us at Courtyard Edmonton. We appreciate you selecting our hotel while in town on business, and we hope you’ll visit us again soon. Thank you again... More

Haaltert, Belgium
1 review
“Awesome!!!”
4 of 5 stars Reviewed June 6, 2013

My husband and myself enjoyed staying a week in this hotel. People are super nice, calm, the room is everyday cleaned, the food great and the service great!!! We will definitely come back again!!! Keep the good service!!!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
June 13, 2013

Gnele92, Thank you for taking a moment to write a review about your stay with us at Courtyard Edmonton. We appreciate you and your husband choosing to stay with us for a week. We’re glad you enjoyed your stay, our clean hotel, great food and friendly staff. We look forward to seeing you again soon. Thank you again for writing.... More

Burnaby, Canada
1 review
“Great Location, Service so-so”
3 of 5 stars Reviewed June 2, 2013

Stayed here May long weekend to visit relatives. Location is downtown, with a fantastic view of the river valley. Restaurants, bars, groceries, and downtown attractions all within walking distance. Downtown Edmonton is actually kind of fun now! The lounge /restaurant have a view unmatched in Edmonton & great terrace/patio. Food is good & only complaint would be lack of heaters... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
June 13, 2013

cpchil, Thank you for writing a review about your stay with us at Courtyard Edmonton Downtown. We’re happy to have had you as our guest, and we’re glad you enjoyed our great location, fantastic views, as well as our clean and spacious accommodations. It’s unfortunate to hear of your disappointment with the attitude of our staff. I have addressed this... More

Vancouver, Canada
Top Contributor
92 reviews 92 reviews
30 hotel reviews
Reviews in 46 cities Reviews in 46 cities
45 helpful votes 45 helpful votes
“Fantastic Experience”
5 of 5 stars Reviewed May 27, 2013

We stayed there for 3 nights in May and had a wonderful time. They put us in a corner room on the 6th floor, overlooking the Fairmont hotel. The suite was absolutely amazing, comfortable and well appointed. The bed was comfortable and there were plenty of pillows. The room smelled terrific and was very clean. On the first night we... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
June 4, 2013

DeanandTarra, It’s great to hear from you. We appreciate you taking the time to share your observations about our hotel. We’re glad our comfortable accommodations, clean hotel, and attentive staff made for a wonderful stay. Thank you for your review and extending your high recommendations of our great hotel to future travelers. Please plan to visit us again the next... More

Fairbanks, Alaska, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Modern and Clean. Expect to shell out $25 for parking and sur-charges.”
4 of 5 stars Reviewed May 25, 2013

Yup. The parking fee was surprising. Everything else was nice, no problems at all and we are spoiled. The water in the room is not complementary however and that kind of bothered us. We just paid a lot of money and the water is not free! Overall, nice location and you can see the downtown. The cherry trees, or whatever... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
June 5, 2013

Elizabeth K, We’re happy to hear from you, and we’re glad you enjoyed your stay with us at Courtyard Edmonton Downtown. We appreciate your feedback and apologize for your disappointment in the parking fee and bottled water. We value you as our guest and hope you’ll have an opportunity to visit us again soon. Thank you again for writing. Sincerely,... More

1 review
“Amazing hotel and great staff”
4 of 5 stars Reviewed May 19, 2013 via mobile

We are actually still in the hotel leaving tomorrow . This hotel is very clean and modern and the view is amazing. Staff are very polite and helpful. When I asked for a river view room they made sure I get one and when they didn't have a crib for my baby they spent an hour calling all the other... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
June 3, 2013

Nasim8001, Thank you for writing a review. It’s great to receive your kind comments about our clean hotel, amazing views and helpful staff. I’m glad you had a great experience and an enjoyable stay. I apologize for the moments you had to wait for service, but I greatly appreciate your patience and understanding. We value you as our guest and... More

Calgary
Reviewer
4 reviews 4 reviews
“Terrible and always seems to be under-staffed”
1 of 5 stars Reviewed May 17, 2013

I stay here once in a while as it is a very convenient location for me when I am in the city doing business. This is about the only positive feature for me I had to wait about 20-30 minutes to check in since there was only one lady working on the front desk. She looked very stressed out and... More

Was this review helpful? Yes
See 3 more reviews by Larry W for Edmonton

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Cantley, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Just what I needed”
5 of 5 stars Reviewed May 17, 2013

Well situated, right downtown but in a quiet spot. The staff were very friendly and the room was fine. Not extravagant but not expensive either. Valet parking was appreciated and the dining room was actually fun for someone eating alone. Again, nice people.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
May 30, 2013

Nuage G, Thank you for your review and kind comments about our great location and friendly staff. We’re happy to have had you as our guest, and we’re glad you found our hotel well suited for your travel needs. Please plan to visit us again the next time you travel to Edmonton. Thank you again for writing. Sincerely, Tina Norgaard,... More

Edmonton, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Good location, extremely poor restaurant service”
1 of 5 stars Reviewed May 16, 2013

This is a downtown hotel located beside theShaw Conference Centre, so I would have thought the hotel restaurant would have been able to easily accommodate a small group for lunch. Our group of 8 people - on a one-hour lunch break from a training session at the Shaw - was seated inside and told there was no guarantee as to... More

Was this review helpful? Yes
See 6 more reviews by rennurmk for Edmonton
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review
May 30, 2013

rennurmk, Thank you for writing. It's unfortunate to hear that we were unable to accommodate your small group within your allotted time frame for lunch. We sincerely apologize for the inconveniences you and your group experienced. Your feedback provides many areas that we can work on in order to improve our guest experience. We appreciate your feedback on these areas... More

 
 
Courtyard Edmonton Downtown
Courtyard Edmonton Downtown
3.5 of 5 stars 141 reviews
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Hotel Summarization (Beta)

What travelers say

  • “River valley” (6)
  • “King bed” (4)
  • “Shaw Conference” (4)
  • “Valet parking” (4)

What travelers search

  • courtyard by marriot edmonton
  • courtyard inn edmonton

Additional Information about Courtyard Edmonton Downtown

Address: 1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
Phone Number:
Region: Canada > Alberta > Edmonton > Downtown
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #32 of 86 hotels in Edmonton
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Courtyard Edmonton Downtown Hotel Edmonton
Courtyard Edmonton Downtown Hotel
Courtyard Edmonton
Edmonton Courtyard
Courtyard Edmonton Downtown Alberta

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Courtyard Edmonton Downtown
1 Thornton Court, 99th Street & Jasper Avenue
Edmonton, Alberta T5J 2E7
Canada
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