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Courtyard Edmonton Downtown

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1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
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Courtyard Edmonton Downtown
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Courtyard Edmonton Downtown
Courtyard Edmonton Downtown
Courtyard Edmonton Downtown
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265 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed today NEW via mobile

Hi everyone, a couple week ago my school from Calgary travelled to Edmonton for Alberta Skills Competition, and we decided to chose Marriott hotel based on their location near downtown. However, I have a several things to tell you before you make your own decision: 1) we lived in 2nd floor, and no washroom's door was in our room. As... More 

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Burnaby, Canada
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Clean spacious room, large bathroom, very comfortable beds. We were upgraded to a river view room, first time in Edmonton. Walking distance to shopping, coffee, restaurants. Staff were friendly. I would stay here again!

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear DJazz275, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.... More 

Winnipeg, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

My stay was as I have come to expect from the Marriott: - reservation was accurate with no complications - staff were effective at checking me in - room was located as requested, kept clean, and had perfectly reasonable amenities - on-site restaurant was good with friendly service - location was good for business meetings

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Toronto, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for business for 3 nights. Walking distance to City Centre Mall and many nice restaurants. Right beside the Shaw Conference Centre, so very handy! They upgraded me to a river view room which was beautiful! The room was very large and spacious. Comfortable beds, staff was very accomodating, no problem getting a late check out time. Will definitely... More 

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Strathmore
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

First off this hotel is the best. It is situated right beside the Shaw Conference Center so any shows they have there, this is the perfect place to stay. I have previously stayed at other hotels near the Shaw Conference Center, that have treated younger people (early 20's) with complete disrespect and do not even come close to the Courtyard.... More 

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear jwcb2015, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our great location and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please visit... More 

Houston, Texas
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Great location and great views. Unfortunately, the hotel and rooms look tired. Could definitely use a face lift! Also, even though I am a frequent frequent Marriott member, I was not offered an upgrade.

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear SkyWarrior2014, I'm sorry that our accommodations and decor left you underwhelmed. Additionally, I regret that we were not able to offer you a room upgrade. We do our very best to offer upgraded to our Marriott Rewards Members, but they are based upon availability. It was kind of you to note our great location and pretty views. Your feedback... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have just recently returned from Edmonton, and the staff and hotel where vey friendly and considerate. A big thanks to Nicola and her team in Dining, where fantastic and done everything in their power to make my trip perfect. Facilities where amazing and views where as good as you will see worldwide, plus got a great rate at bookings.com... More 

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear STUART H, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and I look forward to sharing your kind remarks with Nicole. Best,... More 

Alberta
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was in attendance for Mother's Day Brunch and very pleased with the wide selection of food, the special personal attention to guests by staff, and the facility cleanliness, decor, and overall dining experience. The only disappointment was that it was still too cool for the patio, but the views are spectacular from inside and the restaurant's southeast perspective of Edmonton's... More 

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear AlexRoy, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our Mother's Day brunch, scenic views and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again. Best, Vivian Wagner General Manager More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed 4 nights (Apr 20-24) at this hotel as I was attending a conference at the Shaw Conference Centre. The hotel is conveniently located a 2 minute walk to the centre. The hotel was very nice. The room was clean, nicely furnished, comfy bed and pillows, quiet, and I had a wonderful view of the river from room 502... More 

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear MelainaS, Our associates understand and believe that our valued guests deserve an exceptional experience. We clearly fell short during your stay; please forgive us. I'm sorry for the lapses in service and for your departure experience. I appreciate you recognizing our strengths while providing us some areas of opportunity. It is feedback like yours which fosters improvement for future... More 

Regina, SK
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 22, 2015

I like this hotel -- the room was large and the view of the valley terrific, but the dining room service is inadequate -- slow and inattentive. The room was not made up on Sunday, and the telephone operator does not automatically take messages. The front desk staff makes up for this by being really helpful and pleasant. But it... More 

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear thronReginaSK, I'm glad you enjoyed our location and accommodations. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to host you again. Best, Vivian Wagner General Manager More 

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