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All 90 Edmonton hotels

Courtyard Edmonton Downtown

3.0 of 5 Hotel   |   1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
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Courtyard Edmonton Downtown
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74%
Ranked #21 of 90 hotels in Edmonton
A recent review
4 of 5 stars reviewed yesterday
Tara H Grand Rapids, Michigan
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  • Reviews (219)
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219 people have reviewed this hotel

Traveler rating
    71
    87
    33
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25
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96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Courtyard in mid-June for a conference. It was super close to the convention center where our conference was held (within easy walking distance). The staff was very friendly and rooms were clean. The best thing about the staff though was what they did AFTER my trip. I had left a sweater and shirt on the bed... More

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Guelph, Canada
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for a conference at the Shaw Centre next door (perfect location), and the hotel was great. The rooms were spacious, comfy and had good amenities. The hotel staff were helpful, too - loaning us umbrellas and helping us ship something at the end of our stay. The restaurant, however, needs some work. The food was good but the... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments regarding our helpful staff and comfortable rooms with our team; they work hard to ensure guests have a pleasant stay. I appreciate... More

Oakville, Canada
Top Contributor
50 reviews 50 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Decided to have brunch at the courtyard to enjoy the view. The first obstacle to present itself was that brunch ends at 11 and the patio doesn't open until 11. Once we decided to stay for brunch inside we found the menu was very limited and the buffet was no better than a roadside Motel. If you stay at this... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

I’m disappointed to hear you found our restaurant lackluster and that you did not have the opportunity to enjoy the view from our patio which is now open at 7AM daily. I appreciate your feedback regarding the menu and buffet; this allows us to continually monitor and improve our guest’s experience. We have just recently begun to rotate some menu... More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed here on June 7, 2014. The young lady at the front desk (unfortunately I didn't get her name) was helpful and thoughtful. Knowing that I needed a good night's sleep since I was on a business trip with long working days and knowing that there was a wedding party in the hotel, she moved me to an upgraded... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Mary T, We're happy to hear from you, and we're glad to know that you enjoyed your stay with us. It's great to learn that you enjoyed our spacious and clean rooms as well as our excellent staff. I will be sure to share your kind comments. Please plan to visit us again the next time you travel to... More

Steinbach, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

I was in Edmonton for business and was booked into the Courtyard Marriott on Thornton Court. Very well run property. The rooms were spotless and large with a great view of the River Valley. The staff was always pleasant and very well trained. It was a pleasure to stay at this fine hotel and look forward to a return visit.

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Thank you for writing a review about your stay with us at Courtyard Edmonton Downtown. We appreciate you selecting our hotel while on business, and we’re glad you enjoyed your visit. It’s great to receive your kind comments about our well run property, clean rooms and friendly staff. We hope you’ll visit us again soon. Best, Salil Kilkarni, GM More

1 review
5 of 5 stars Reviewed June 19, 2014

Summers are here and my boyfriend and I absolutely love visiting the Patio for this entire season. What really made our evening was this manager who chatted with us and went out of his way to make us feel special when he got to know that it was my birthday and he conjured up some delicious mocktails for free. The... More

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Our staff makes sincere hospitality their priority. Incredible reflections like yours give us areas to improve our guest experience, as well as great talking pieces to commend our staff. I'm glad you spent your birthday with us, and we hope to see you again soon. Best, Salil Kilkarni, GM More

2 reviews
5 of 5 stars Reviewed June 19, 2014

A busy weekday in this downtown restaurant and yet we are promptly seated and the staff is efficient and courteous. The view is magnificent and the food quite nice (I had fish and chips). I have to mention the nice manager who is an extremely pleasant and warm person and he ensured we were having a good time. He took... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

I'm happy to hear you enjoyed your visit to our restaurant at the Courtyard Edmonton Downtown. Thank you for sharing your kind comments regarding our good food, friendly staff and exceptional view. Please visit again soon. Best, Salil Kulkarni, GM More

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 18, 2014

Went for lunch on the patio. This patio provides probably the best view of Edmonton's River Valley. It's lunch time, mid week. The patio is full but inside there are very few patrons seated. We are promptly seated, and happy with the spot we were given. Although, there is a small area with a roof over it where, I know... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

I appreciate you taking the time to share your experience at the Courtyard Edmonton Downtown. Thank you for acknowledging our friendly staff and exceptional patio view. We strive to accommodate all special dietary request; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your thoughtful... More

New York City, New York
1 review
5 of 5 stars Reviewed June 18, 2014

Traveling for work and stayed for few days. location- you are literally in the middle of downtown and great rooftop patio does the justice especially with nicer weather around. Comfortable beds.. pretty much meets Marriott standard. Restaurants were clean and great food.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

We're happy to hear from you, and we're glad to know that you liked your stay with us at Courtyard Edmonton Downtown. It's great to know that you enjoyed our rooftop patio, convenient location and comfortable rooms. Please plan to visit us again! Best, Salil Kulkarni, GM More

Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

I would recommend Courtyard Downtown Edmonton to everyone. Very clean, and excellent service. Kyra Chernenkoff in particular went above and beyond helping me print off a few important documents, when the printer in the business center went down for a short time. She was also very helpful in preparing all the necessary options for me to get to the airport... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Thank you for your review. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a truly fantastic experience. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along your compliments to Kyra. We enjoyed having you as... More

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Additional Information about Courtyard Edmonton Downtown

Address: 1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Edmonton Downtown 3*
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Also Known As:
Courtyard Edmonton Downtown Hotel Edmonton
Edmonton Courtyard
Courtyard Edmonton Downtown Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#15 Romantic Hotel in Edmonton #20 Business Hotel in Edmonton
Hotel Class
Number of rooms
200

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