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Courtyard Edmonton Downtown

3.0 of 5 1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
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Courtyard Edmonton Downtown
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Courtyard Edmonton Downtown
Courtyard Edmonton Downtown
Courtyard Edmonton Downtown
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240 reviews from our community

Traveler rating
    76
    97
    35
    21
    11
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29
42
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I checked into this hotel on Thursday, January 22nd 2015, as I was in the area for work. I had my personal car with me, and I asked if there was a designated hotel parking area that I could leave it. The friendly hotel staff assured me that they could (valet was the only option) for $20. I agreed and... More 

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice that coffee was provided in the morning in lobby. Free cookies in the afternoon. Sink did not drain fast enough in bathroom, otherwise, everything else worked fine. Our room has a great view facing the river valley. Room size adequate and beds were super comfortable. Will stay again when back to Edmonton in the future.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear coolandyboy, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our comfortable beds and great location. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Vivian Wagner General Manager More 

Alberta, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visiting friends and family in the Edmonton area and decided to stay overnight rather than rush. This is the second time staying here in the past few months. Both times the hotel room was clean, pleasant staff, great location. The valet parking is extra but definitely worth it as parking downtown can be a headache. The restaurant has a good... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear ehagell, Welcome back! Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Vivian Wagner General Manager More 

Calgary, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 21, 2014

We stayed here the for 3 days the last week of November 2014. The hotel is located in downtown Edmonton right next to the Convention Centre, close to good shopping, transit and plenty of restaurants. Inside the front doors, you'll find a cozy lounge area to the right along with a wall mounted TV and to the left, you'll find... More 

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear BonfireCalgary, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Vivian Wagner General Manager More 

Hamilton, Canada
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 9, 2014

The only problem was housekeeping. Informed front desk was staying one more night. House keeping barged straight into my room 4 times. I'm hard of hearing so didn't hear knocking, if they did. First time, OK, it happens. But no excuse for the further invasion of my privacy. Poor reaction to my complaint at front desk.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Rick H, Thank you for acknowledging our pleasant accommodations even though your stay was interrupted by our express check-out service. Our staff strives to provide sincere hospitality and we clearly had a breakdown in communication regarding the extension of your stay. Please accept my apology; I’m sorry we interrupted you. Sincere feedback like yours encourages improvement for future stays;... More 

Gordon,Berwickshire United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

The staff in this hotel were first class and so helpful for the 10days we were there during such a difficult time. The following staff were especially good, Vijay, Annie, Tabish, Santosh and Hoshang, but the housekeepers were also very friendly as were all the staff we dealt with.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Anne B, Your comfort is our top priority, so it’s wonderful to know we could provide some comfort during a difficult time. Thank you for taking the time to share your experience. I will certainly pass along your kind comments to our entire team. We appreciate your review and recommendation and hope to see you again. Best, Vivian Wagner... More 

Oakville, Canada
Top Contributor
63 reviews 63 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 3, 2014

This hotel is in a great location, walking distance to everywhere. The rooms are smallish in size but comfortable and clean. There was an African Canadian front staff that was really helpful and friendly. We did not like the room we were given as it was right in front of the elevators, too noisy. We changed to another room that... More 

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ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear doctormd, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again... More 

Fort McMurray, Canada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 24, 2014

We wanted to check into the hotel. I had booked adjoining rooms 4 months in advance because it was Groove Street Convention weekend. Due to a miscommunication we could not have adjoining rooms but because a king room and a 2-queen room cannot be adjoined... This miscommunication is the fault of the 1-800 number not the hotel. If you ask... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Tonkagurl, Thank you for taking the time to share your kind review. I'm so sorry for the initial confusion regarding the adjoining rooms. I’m glad you found our accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the Edmonton area. Best, Vivian Wagner General Manager More 

East Lansing, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

I traveled to the Courtyard on business from the states. The staff was unbelievably friendly and helpful. On several occasions over my five day stay, staff members proactively offered to be of service. A woman at the front desk observed that I had several boxes to carry to the conference center a block away, necessitating multiple trips. She asked the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear bbargerstock, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Vivian Wagner General Manager More 

Calgary, Alberta, Canada
2 reviews
5 of 5 stars Reviewed November 3, 2014

I have been a frequent visitor over the past five years to the Courtyard Marriott. The rooms are very clean - including the bathrooms - and restaurant ( maybe just a little pricey) but acceptable. I have stayed there outside of my business assignments so this does speak to my frugality over cheaper options. But, I have come to appreciate... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Folk R, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our clean room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More 

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Additional Information about Courtyard Edmonton Downtown

Address: 1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Edmonton Downtown 3*
Number of rooms: 200
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Also Known As:
Courtyard Edmonton Downtown Hotel Edmonton
Edmonton Courtyard
Courtyard Edmonton Downtown Alberta
Hotel Style:
#13 Romantic Hotel in Edmonton
#19 Business Hotel in Edmonton

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