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West Edmonton Mall Inn

Hotel website
17504 90 Ave, Edmonton, Alberta T5T 6L6, Canada
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West Edmonton Mall Inn
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138 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are looking to save money this hotel will do. It is run down in appearance and offers the bare minimum in terms of amenities. The breakfast is a simple toast, yogurt and juice/coffee/tea. The staff are all very friendly. There is nowhere else in the area to get breakfast early as all of the local food purveyors are... More 

Was this review helpful? Yes
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi cb1155019, Thank you for your review of West Edmonton Mall Inn. We will make sure to pass on your concerns to the appropriate people and let them know how you found your stay. We will also make sure to pass on your compliments to our staff so they are aware that their friendliness did not go unnoticed. More 

Coquitlam, British Columbia, Canada
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is across the street from West Edmonton Mall. Good size rooms, very clean and updated rooms. Comfortable bed and very nice shower/bathroom. Complimentary breakfast is offered but as I had a morning breakfast meeting, I can't comment on how good it was. Easy checkin and very friendly staff. Great value for the money. Would definitely stay again.

Was this review helpful? Yes
Faren C, Manager at West Edmonton Mall Inn, responded to this review

Hi Mary d, Thank you for your review, We are very happy that you had a comfortable stay at West Edmonton Mall Inn and found everything to meet your expectations. We hope to see you again soon. More 

Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The motel was very clean. We where going to book at fantasy land hotel and the rooms started at 240. We stayed here for 140. With all taxes and breakfast. We walked across to bourbon street for supper. Our room was spacious, clean and a big bath tub for a soak. Overall a good place to stay. Front desk was... More 

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Faren C, Manager at West Edmonton Mall Inn, responded to this review

Hi Sharon N, Thank you for your review. We are happy to hear that you had an enjoyable stay at West Edmonton Mall Inn and that the hotel met your expectations. We hope to see you there again soon. More 

Sidney
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 26, 2015

The room was clean and we were happy with it until I turned my bed spread over and there was a brown stain all over it,I took my sheets and bedspread to the front desk and they did nothing about it. The next day they left dirty brown stained towels and never replaced the bed spread until I went down... More 

Was this review helpful? Yes 1
Canada
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 26, 2015

Perfect location to the mall. Staff were outstanding, providing help with attractions, directions, etc. Breakfast was simple but more than ample. Very reasonably priced especially since it is so close to the mall. Room was very spacious, clean and well kept.

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Hawaii Volcanoes National Park, Hawaii
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 12, 2015 via mobile

Hep place for the whole family. Highly reccomond this Mall to every visitor who comes to Edmonton . A must place where under one place u have thrills game ,casino , water park, shopping , eating name it. One of the largest Malls in North America.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 25, 2015

I tried bookong online but if said call for better deals.. I called anf ended up speaking with 3different people which took 45minutes because no one had a clue:first girl was helpful but hung up on me, second girl was horrible pretty much called me a liar because they site has glitches and that I wouldn't get the deal that... More 

Was this review helpful? Yes 1
Stony Plain, Canada
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed April 22, 2015

When we checked in there was no parking spaces out front. We were told there is underground parking but that would be an extra $5 a day and your pass card may not work as a while back the maintenance guy had hit the box and it is faulty now. Alternative parking was on the side street or across the... More 

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Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for choosing to stay at West Edmonton Mall Inn during your recent visit to Edmonton. Our maintenance team will assess the garage door opener to ensure that it is working properly. I will address your concerns regarding the hallways and elevator area with our housekeeping team. We work diligently with the City of Edmonton and other hotels in... More 

Saskatoon, Canada
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed April 20, 2015

We stayed here for the first time - usually we stay at the Fantasyland Hotel twice a year, but we opted to try out the West Edmonton Mall Inn. It ended up being $50 dollars a night cheaper than the Fantasyland Hotel, and to be close to the mall, we probably would opt to stay here again. Rooms are very... More 

Was this review helpful? Yes 1
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for sharing your experience with us. We are happy to hear that we have exceeded your expectation on this visit. The entire team of the West Edmonton Mall Inn will work even harder to provide you with an exceptional experience for your next visit. See you soon. More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 17, 2015

After a week of travelling across Canada, we finally got to our destination. It was a week of crappy motels, until we got here, this hotel is beautiful. So clean, and so comfortable, with 2 queen beds and nice sheets, and lots of pillows. The bathroom is amazing. With a very deep bathtub. Truly an enjoyable stay

Was this review helpful? Yes
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for choosing to stay at West Edmonton Mall Inn during your recent visit to Edmonton. Providing our guest with a clean and comfortable room is what our housekeeping team works hard to achieve every day. They will be happy to know that you were satisfied and had an enjoyable stay. We hope to see you again in the... More 

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