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West Edmonton Mall Inn

Hotel website
17504 90 Ave, Edmonton, Alberta T5T 6L6, Canada
Best prices for: 1 room 1 guest
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West Edmonton Mall Inn
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West Edmonton Mall Inn
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133 reviews from our community

Traveler rating
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    19
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55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hawaii Volcanoes National Park, Hawaii
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hep place for the whole family. Highly reccomond this Mall to every visitor who comes to Edmonton . A must place where under one place u have thrills game ,casino , water park, shopping , eating name it. One of the largest Malls in North America.

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1 review
1 of 5 stars Reviewed 4 weeks ago

I tried bookong online but if said call for better deals.. I called anf ended up speaking with 3different people which took 45minutes because no one had a clue:first girl was helpful but hung up on me, second girl was horrible pretty much called me a liar because they site has glitches and that I wouldn't get the deal that... More 

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Stony Plain, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 weeks ago

When we checked in there was no parking spaces out front. We were told there is underground parking but that would be an extra $5 a day and your pass card may not work as a while back the maintenance guy had hit the box and it is faulty now. Alternative parking was on the side street or across the... More 

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Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for choosing to stay at West Edmonton Mall Inn during your recent visit to Edmonton. Our maintenance team will assess the garage door opener to ensure that it is working properly. I will address your concerns regarding the hallways and elevator area with our housekeeping team. We work diligently with the City of Edmonton and other hotels in... More 

Saskatoon, Canada
Contributor
19 reviews 19 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed April 20, 2015

We stayed here for the first time - usually we stay at the Fantasyland Hotel twice a year, but we opted to try out the West Edmonton Mall Inn. It ended up being $50 dollars a night cheaper than the Fantasyland Hotel, and to be close to the mall, we probably would opt to stay here again. Rooms are very... More 

Was this review helpful? Yes 1
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for sharing your experience with us. We are happy to hear that we have exceeded your expectation on this visit. The entire team of the West Edmonton Mall Inn will work even harder to provide you with an exceptional experience for your next visit. See you soon. More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 17, 2015

After a week of travelling across Canada, we finally got to our destination. It was a week of crappy motels, until we got here, this hotel is beautiful. So clean, and so comfortable, with 2 queen beds and nice sheets, and lots of pillows. The bathroom is amazing. With a very deep bathtub. Truly an enjoyable stay

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Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for choosing to stay at West Edmonton Mall Inn during your recent visit to Edmonton. Providing our guest with a clean and comfortable room is what our housekeeping team works hard to achieve every day. They will be happy to know that you were satisfied and had an enjoyable stay. We hope to see you again in the... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed April 6, 2015

I stay in a lot of hotels and I was very impressed with the managements ability to be flexible. We had a sudden injury that required us to return home a day ealry and they let us leave that day without charging us any kind of fee for cutting our stay short. The rooms were clean, and the convienience of... More 

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Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for sharing your pleasant experience with us. We were glad to be able to help in some way and hope that everything worked out for you. We hope to see you again at West Edmonton Mall Inn soon. More 

Saskatchewan, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 26, 2015

The only good thing about this hotel is the location, besides location, Im not sure hoe they can charge the rates they do. If you have a vehicle I would recommend staying at a different hotel, save your money and drive to the mall. Lots of parking available and never had troubles finding a spot.

Was this review helpful? Yes 1
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for choosing to stay with us during your recent visit to Edmonton. We are definitely just steps away from all the shopping and entertainment West Edmonton Mall has to offer. I hope you’ll be able to take advantage of the packages and promotions we offer for your next trip that will definitely be affordable and cater to your... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2015

We stayed at this hotel, as it was conveniently located across the street from West Edmonton Mall. that was pretty much the only reason. The hotel is in need of a face lift no doubt, but it served its purpose well.

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Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for visiting us during your family trip in Edmonton. Since your last visit, all of our guest rooms have now been renovated. We invite you to visit us again for another fun filled family adventure. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 18, 2015

Stayed here because it was right across from the West Edmonton Mall we checked in around 2:00am front desk agent was waiting for us very polite, room was fine, bed comfortable for the price I paid I thought it was a good deal. Lobby needed a good vacuuming but it's winter so expect a little sand. I would stay again

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Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for sharing your experience with us . I will share your compliments with the team and we are looking forward to your next visit to West Edmonton Mall Inn. More 

Lethbridge
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 16, 2015

We stayed here to attend an event at the mall. On the plus side; It is literally right across the street from the mall. Under five minutes and Bourbon Street is your entrance. You get access to the hotels parking lot with reservation. Our room was a great size with a fridge and coffee maker. The lobby is really nice!... More 

Was this review helpful? Yes
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you for choosing to stay at West Edmonton Mall Inn during your recent trip to Edmonton. We are happy to know that you enjoyed your stay with us and please know that I will be addressing your concerns with the team. We are looking forward to see you again on your next trip to Edmonton. More 

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