We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 90 Edmonton hotels

West Edmonton Mall Inn

2.0 of 5 Hotel   |   17504 90 Ave, Edmonton, Alberta T5T 6L6, Canada
Hotel amenities
Save Saved
You added West Edmonton Mall Inn to your Saves list
West Edmonton Mall Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
44%
Ranked #54 of 90 hotels in Edmonton
A recent review
3 of 5 stars reviewed 3 days ago
Kerri187 Pembroke, Canada
  • Reviews (111)
  • Photos (16)
  • Amenities
  • Q&A
  • Room tips (18)
  • Location
  • More
Write a Review

111 people have reviewed this hotel

Traveler rating
    11
    34
    33
    15
    18
See reviews for
48
20
2
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Pembroke, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is a bit dated,kind of tired. BUT the room was clean and you just could not beat the walkable location!!!! The hotel is across the road from the WEM and only a very short walk across a parking lot gets u inside. We would stay here again, just for the location.

Was this review helpful? Yes
Toronto
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night while we took the kids to the West Edmonton Mall. The lobby area and elevator were pretty run down looking, but the room itself was clean, nicer looking and comfortable. However the customer service was somewhat lacking; I'd had someone leave a package for me the day before I arrived, they were given a... More

Was this review helpful? Yes
Rennes, France
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I will start by saying that it is very expensive for what it is! The location is good if you only want to go to West Edmonton Mall (you just have to cross the road and you're there). The room was big (2 double beds), the bed comfortable and there was a mini fridge in the room and a microwave... More

Was this review helpful? Yes 1
Poitou-Charentes, France
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at this hotel after 2 days of travelling. The outside entrance was dirty and the hotel looked tired and in need of updating. The entrance area and lifts too were dirty and needed cleaning. However the room was comfortable and served a purpose. The day staff were pleasant, nightstaff was very poor, eating breakfast behind the counter is... More

Was this review helpful? Yes
Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

After a terrible experience in Edmonton thus far, this hotel had made my experience in Edmonton very great. We were able to get a room without a reservation, location was very convenient and were able to save gas by walking to the mall, the rooms were clean, the staff was very helpful on directions, best places to eat, (even conversation).... More

Was this review helpful? Yes 1
Toronto, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I arrived at 10:30 am on June 24th, hoping they would have a room available since check in is 4 pm. My flight had arrived at 9am, so I crossed my fingers. The friendly gentleman at the desk told me he had one room on the ground floor. Of course I accepted immediately. The room was clean and suited my... More

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 17, 2014

proximity to the WEM makes this a very practical choice. rooms are clean if ageing. no breakfast but you will be provided with vouchers for breakfast at Fantasy Land Hotel if you ask. we were met by both nice staff and not nice staff, luck of the draw...

Was this review helpful? Yes 1
Hondarribia, Spain
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 9, 2014

It is located just in front of the magnificient West Edmonton Mall, one of the biggest Malls in the world, with artificial beaches, mini-golf...and of course, hundreds of shopping opportunities! Free Parking and free Wi-Fi.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

Stayed here overnight and had a wonderful time. My Boyfriend, who has previously managed hotels, was very impressed with our accommodations. Super convenient location. Great price compared to other hotels. Bed was super comfortable. Clean room. Very friendly staff. Will be returning :)

Was this review helpful? Yes 2
Revelstoke, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2014

I stayed here with my husband and three young children. We were a little worried when we arrived at the hotel...it looks somewhat dumpy and outdated from the outside. There are limited parking spots in front of the building with overflow parking in a large lot a small walk away. Nice thing is that West Edmonton Mall is literally across... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage West Edmonton Mall Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to West Edmonton Mall Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West Edmonton Mall Inn

Address: 17504 90 Ave, Edmonton, Alberta T5T 6L6, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — West Edmonton Mall Inn 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Tingo, Orbitz, Despegar.com, BookingOdigeoWL, Venere and Otel so you can book your West Edmonton Mall Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
West Edmonton Mall Hotel Edmonton
West Edmonton Inn
West Mall Edmonton
West Mall Hotel Edmonton
West Edmonton Mall Inn Alberta

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (2)
Viewed
Room/suite (2)

Amenities

Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
88

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer