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West Edmonton Mall Inn

Hotel website
17504 90 Ave, Edmonton, Alberta T5T 6L6, Canada
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West Edmonton Mall Inn
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42%
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West Edmonton Mall Inn
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    141 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (21)
    Date | Rating
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    Calgary, Canada
    Level Contributor
    3 reviews
    4 of 5 stars Reviewed 2 weeks ago

    Nice, spacious, clean rooms, directly across from West Edmonton Mall, and they gave us free tickets to Galaxyland (because the rooms we wanted at Fantasyland were full, booked over the phone) and the Waterpark (waterpark is amazing!). We have no kids, so we didn't really enjoy Galaxyland. Screaming minions everywhere. Continental breakfast consisted of 2 loaves of bread with a... More 

    Was this review helpful? Yes
    Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

    Hi Ineedanadult, Thanks for your review of West Edmonton Mall Inn. We are happy to hear that you enjoyed your stay and that the rooms met your expectations. We are sorry to hear that you were disappointed in the breakfast and will make sure to talk to the manager on duty in the mornings and ensure that everything is stocked... More 

    Halifax, Canada
    Level Contributor
    15 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    We are on stop #4 of our cross Canada trip and wanted to do the West Edmonton Mall (wife and 18 year old daughter, what are the odds?). Originally booked 2 nights and between shopping and visiting an old friend of my wife's we ended up booking a third night here. Fantastic location if the mall is on your list... More 

    Was this review helpful? Yes 2
    Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

    Hi Peter E, Thank you for your review of West Edmonton Mall Inn. We are happy to hear that you enjoyed your stay. I was able to find your reservation and will make sure to follow up with our team about the issues you mentioned about the carpet being stained and friendliness of staff. Thank you for staying with us... More 

    Saskatoon, Canada
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 4 weeks ago via mobile

    We stayed at the West Edmonton Mall Inn for 2 nights during the Brick hockey tournament. Our stay was comfortable, it's an average hotel, quite clean. We had to switch rooms as our TV didn't work and the TV in the 2nd room was below par as well (had lines running through the picture). We spent little time in our... More 

    Was this review helpful? Yes
    Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

    Hi mandyanddean, We are happy to hear that you enjoyed your stay at West Edmonton Mall Inn. We will be sure to follow up with our maintenance team so they can look into the TVs in both rooms to ensure that the issue is resolved or the TVs get replaced. Thank you for your review. More 

    Toronto, Canada
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed June 28, 2015

    If you are looking to save money this hotel will do. It is run down in appearance and offers the bare minimum in terms of amenities. The breakfast is a simple toast, yogurt and juice/coffee/tea. The staff are all very friendly. There is nowhere else in the area to get breakfast early as all of the local food purveyors are... More 

    Was this review helpful? Yes 1
    Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

    Hi cb1155019, Thank you for your review of West Edmonton Mall Inn. We will make sure to pass on your concerns to the appropriate people and let them know how you found your stay. We will also make sure to pass on your compliments to our staff so they are aware that their friendliness did not go unnoticed. More 

    Coquitlam, British Columbia, Canada
    Level Contributor
    32 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 26 helpful votes
    4 of 5 stars Reviewed June 4, 2015 via mobile

    This hotel is across the street from West Edmonton Mall. Good size rooms, very clean and updated rooms. Comfortable bed and very nice shower/bathroom. Complimentary breakfast is offered but as I had a morning breakfast meeting, I can't comment on how good it was. Easy checkin and very friendly staff. Great value for the money. Would definitely stay again.

    Was this review helpful? Yes 1
    Faren C, Manager at West Edmonton Mall Inn, responded to this review

    Hi Mary d, Thank you for your review, We are very happy that you had a comfortable stay at West Edmonton Mall Inn and found everything to meet your expectations. We hope to see you again soon. More 

    Level Contributor
    36 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 105 helpful votes
    5 of 5 stars Reviewed June 1, 2015

    The motel was very clean. We where going to book at fantasy land hotel and the rooms started at 240. We stayed here for 140. With all taxes and breakfast. We walked across to bourbon street for supper. Our room was spacious, clean and a big bath tub for a soak. Overall a good place to stay. Front desk was... More 

    Was this review helpful? Yes 1
    Faren C, Manager at West Edmonton Mall Inn, responded to this review

    Hi Sharon N, Thank you for your review. We are happy to hear that you had an enjoyable stay at West Edmonton Mall Inn and that the hotel met your expectations. We hope to see you there again soon. More 

    Sidney
    Level Contributor
    10 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    2 of 5 stars Reviewed May 26, 2015

    The room was clean and we were happy with it until I turned my bed spread over and there was a brown stain all over it,I took my sheets and bedspread to the front desk and they did nothing about it. The next day they left dirty brown stained towels and never replaced the bed spread until I went down... More 

    Was this review helpful? Yes 1
    Canada
    Level Contributor
    94 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 29 helpful votes
    5 of 5 stars Reviewed May 26, 2015

    Perfect location to the mall. Staff were outstanding, providing help with attractions, directions, etc. Breakfast was simple but more than ample. Very reasonably priced especially since it is so close to the mall. Room was very spacious, clean and well kept.

    Was this review helpful? Yes
    Hawaii Volcanoes National Park, Hawaii
    Level Contributor
    9 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 26 helpful votes
    5 of 5 stars Reviewed May 12, 2015 via mobile

    Hep place for the whole family. Highly reccomond this Mall to every visitor who comes to Edmonton . A must place where under one place u have thrills game ,casino , water park, shopping , eating name it. One of the largest Malls in North America.

    Was this review helpful? Yes
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed April 25, 2015

    I tried bookong online but if said call for better deals.. I called anf ended up speaking with 3different people which took 45minutes because no one had a clue:first girl was helpful but hung up on me, second girl was horrible pretty much called me a liar because they site has glitches and that I wouldn't get the deal that... More 

    Was this review helpful? Yes 2
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