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All 89 Edmonton hotels

West Edmonton Mall Inn

2.0 of 5 Hotel   |   17504 90 Ave, Edmonton, Alberta T5T 6L6, Canada
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West Edmonton Mall Inn
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Ranked #60 of 89 hotels in Edmonton
A recent review
3 of 5 stars reviewed 2 weeks ago
restless1965 Niagara Falls, Canada
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97 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the West Edmonton Mall Inn in for the weekend.The room itself was updated and the beds were comfortable.There are no frills like hand lotion,shower caps,room service ect...If you want bottled water you have to buy it.Not a big deal for me but our guests said they would never go back.The elevator was down when we arrived so... More

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Niagara Falls, Canada
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are not looking for anything fancy and don't mind a few inconveniences, this hotel is sufficient. No frills, but the water pressure was frustrating, toilet had to be flushed repeatedly and door would not bolt properly. Also, the free 'breakfast' offered was coffee with powdered creamer, toast with peanut butter jam and orange juice. To those trying to... More

Was this review helpful? Yes 1
Grande Prairie, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I am only rating the Inn 1 because I can't give it 0. Where do I even begin! First off the staff when I checked in around 4-5pm on Saturday were the only friendly staff. I chose this hotel due to the location and ease of access to West Edmonton Mall. The room itself was not very nice and needs... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just spent 5 Days at the West Edmonton Mall Inn with my kids. The hotel is as billed, very basic, but if you are going to the mall it is a fantastic location. The Hotel is located directly across the street from Bourbon Street Entrance to the mall, and is about 150m away, so you dont need to drive, use... More

Was this review helpful? Yes 1
Amisk, Ab
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place is in desperate need of an update. Heat barely works and the shower is the size of a broom-closet. On the upside, the beds are very comfortable and the wf-fi is quite good. All-in-all, it's a little pricey for what you get.

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 18, 2014

Cheap hotel, friendly staff. Breakfast was toast or apples, with warm orange juice. Great place if you are out partying with the boys and need a place to crash. Rooms are clean. Close to west Edmonton mall, discount for AMA members. To bad the inn does not have a restaurant.

Was this review helpful? Yes 4
Calgary, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 29, 2014 via mobile

Stayed here this past Saturday in an adjoining room with another family. On the positive side, the staff was very friendly and attentive to our needs upon arrival. On the downside the staff/ security need to be much more aware of the activities that take place in the night. My family and our friends were rudely awakened at 2:30 am... More

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Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2014

Parking lot is kind of cramped, and a lot of the big trucks had taken up more than one parking spot. The hotel appears to be a bit older but there does appear to be quite a few upgrades. The lobby and hallways were nice, carpet could stand to be replaced, it wasn't really dirty, just old and a little... More

Was this review helpful? Yes 3
Bogota, Colombia
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 8, 2014 via mobile

This hotel is new and comfortable. The rooms are spacious and clean. We were here for New Year's Eve and it was pleasant and quiet. I found the staff to be gracious. If I needed a basic hotel room in Edmonton, I would stay here again.

Was this review helpful? Yes 4
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2014

We had drove 12 hours to Edmonton because my friend had a medical appointment that was going to take 2 weeks, we had previously booked a reservation with days inn which had screwed up our dates and canceled our reservation and didn't even call us. Anyways we were stuck in Edmonton during a very busy time with no where to... More

Was this review helpful? Yes 4
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Thank you very much for this excellent review. It gives us great pleasure to know that we were able to accommodate you on such short notice. A very clean room, amazing staff, great location to the West Edmonton Mall is exactly what we are aiming for you to experience. I will gladly share your comment with the entire team. We... More

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Additional Information about West Edmonton Mall Inn

Also Known As:
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Hotel
West Edmonton Inn
West Mall Edmonton
West Mall Hotel
West Mall Hotel Edmonton
West Edmonton Mall Inn Alberta
Address: 17504 90 Ave, Edmonton, Alberta T5T 6L6, Canada
Location: Canada > Alberta > Edmonton
Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #60 of 89 hotels in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — West Edmonton Mall Inn 2*
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