Very freindly staff. I had made a mistake on my on line reservation ( smoking when I wanted non-smoking) not just for this trip, but for an upcoming stay in Sept. The staf was very accomodating in providing a non smoking room for both vists, with no hassels. They also accomodated us with an early check in. Also, they offered... More

Rooms - very clean, very quiet. I stayed on the 8th floor in a two double bed. Staff - the staff were very helpfull and friendly. Food - love love love the steak sandwich, yum!! Breakfast is an amazing deal with your room for only $10 more and is also really good (fresh fruit, fresh eggs, pancakes, waffles, oatmeal..yum!. The... More

After many satisfying stays at Coast hotels in Vancouver and Kamloops, I was really disappointed with our experience here in Edmonton. The pros: clean room, downtown location. The cons: the staff, while polite, were quite inattentive and not very knowledgeable, the pool is pretty cold and not child friendly, the pillows were AWFUL, and the pull out sofa bed was... More

I'd start from asking myself, would I stay here again and I'd say - I'd look for other options but still I may chose to stay here. Considering the price this hotel should offer at least updated rooms, it feels as (apart from TV and internet) nothing was updated since 1980's. Furniture was old and chipped on many places, carpet... More

Overall, I'm disappointed, I have stayed in worst places in my lifetime, but the way this hotel markets itself, it definitely needs their rooms to be overhauled ! It's not that bad, I was just expecting a lot more for my buck!

Stayed here many times and always had courteous service. Enjoyed the hot tub, steam and fitness centre and often take advantage of the hotel restaurant for breakfast. Good value for the location with some great restaurants in walking distance.

Having stayed at Coast Edmonton Plaza on my own on business, with friends for sports tournaments and with my kids on family vacations, I can't imagine finding a hotel with better value. The staff are always friendly, knowledgeable and professional, rooms are clean, quiet and very comfortable, beds are super comfy, restaurant is great, particularly the breakfast buffet, clean fitness... More

The hotel is centrally located and has very good underground parking, good restaurant and business facilities. However the hotel is showing its age and needs a facelift. Staff were very pleasant and enhanced my recent visit.

Stayed for a whole week and there were not one complaint. Beds were very comfortable as well as pillows (I'm fussy about pillows). Furniture a bit worn in places but did not affect comfort. Service very pleasant and helpful. Location was great in downtown Edmonton - near grocery store to get treats etc. and very close to the City Centre... More