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Sandman Hotel Edmonton West

17635 Stony Plain Road, Edmonton, Alberta T5S 1E3, Canada
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Sandman Hotel Edmonton West
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127 Reviews from our TripAdvisor Community

Traveler rating
    9
    23
    23
    28
    44
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41
19
12
28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (127)
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There are newer reviews for Sandman Hotel Edmonton West
See the most recent reviews
Winnipeg, Canada
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 20, 2014

I stayed at this hotel over the long weekend while attending a wedding, and I chose it because other wedding guests from my city were staying there as well. I wish I had chosen a different hotel. For a long weekend stay, it was anything but a getaway. We (myself and my boyfriend) were given a room the size of... More 

Was this review helpful? Yes 8
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 9, 2014

Very nice hotel with great customer service. Comfortable beds, very good amenities and withing walking distance to stores and restaurants. I recommend staying on the 4th floor if you are going to be there for a few days.

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed April 22, 2014 via mobile

I stayed at the Sandman Hotel Edmonton West on business in April 2014. It did not meet my needs. There are some people who appear beautiful on the outside but once you get to know them, you want to run far, far away. This hotel is like that. Sure, there is a 24-hour Denny's, a Chop steakhouse, and the lobby... More 

Was this review helpful? Yes 13
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to share with us your comments regarding your stay at the Sandman Edmonton West Hotel. Please accept our apologies for the inconvenience caused by the construction inside the hotel. The exposed wiring that you noticed is a Cat 5 Network Cable which does not carry any dangerous electrical current. The cabling installed... More 

Saskatoon, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 15, 2014

Stayed here last week for 3 days and no problems, other then a bit of a wind storm one night that had some of the construction materials that was right behind the room making noise but next morning that was all cleaned up and didn't hear it next night. Staff was very nice and friendly , Breakfast is a Denny's... More 

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed March 20, 2014

If I could give this 0 stars I would. I'm usually very fair when it comes to reviews on hotels but this hotel I cannot be easy on. It is run down, dirty, dated and overall very disappointing for the price you pay to stay. For a 200 dollar suite I expected more than the hole in the wall room... More 

Was this review helpful? Yes 16
Calgary, Canada
1 review
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 8, 2014

the hotel rooms are small and run down , there is no elevator in hotel at all, the wifi in the hotel is awful, entrance and side doors both are broken and signs in hotel are inaccurate and you can't find your way around hotel. Hotel appearnce is very misleading and won't stay again

Was this review helpful? Yes 16
Reviewer
5 reviews 5 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 15, 2014

Lobby is false advertising, because once you get past that it's down hill fast! My families room stunk, had stains and burn marks all over the carpet, the lamp even had gross stains on it, our double beds (no queens) were so old, noisy and uncomfortable. This hotel should be embarrassed!!

Was this review helpful? Yes 17
Langley City, Canada
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 23, 2013

Front lobby has been renovated and gives you a false impression about the condition of this hotel. I booked a 2 night stay here for business in March/13 and after 1 night stay, I cancelled the 2nd night and moved to another hotel. Rooms were dated, carpets in the room were worn out. I didn't want to take my shoes... More 

Was this review helpful? Yes 15
Toronto, Canada
Top Contributor
62 reviews 62 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 19, 2013 via mobile

Stayed 5 nights read some reviews I dont get it I like this hotel rooms are good enough west edmonton mall just 5 min car ride lots of places to eat hotel has dennys and chop steak n seafood restaurant dennys 24hr n room service wouldnt mind staying again p.s company sent me here to work so all expenses were... More 

Was this review helpful? Yes
Edmonton
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 13, 2013

I stayed in this hotel for two nights. It was not a bad hotel friendly staff but after being there two nights i woke up the second morning and had what appeared to be bed bug bites on my body. I will not stay in a Sandman hotel again.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 10
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to provide us with your comments in regards to your recent stay. We appreciate your feedback and we make it part of our continuous efforts to provide our guests a pleasant and memorable experience. I would like to take this opportunity to inform you that our hotel has in place a preventive... More 

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