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All 89 Edmonton hotels

Sandman Hotel Edmonton West

2.5 of 5 Hotel   |   17635 Stony Plain Rd, Edmonton, Alberta T5S 1E3, Canada
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Sandman Hotel Edmonton West
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Ranked #76 of 89 hotels in Edmonton
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95 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Calgary, Canada
20 reviews 20 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

I stayed at the Sandman Hotel Edmonton West on business in April 2014. It did not meet my needs. There are some people who appear beautiful on the outside but once you get to know them, you want to run far, far away. This hotel is like that. Sure, there is a 24-hour Denny's, a Chop steakhouse, and the lobby... More

Was this review helpful? Yes
Saskatoon, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here last week for 3 days and no problems, other then a bit of a wind storm one night that had some of the construction materials that was right behind the room making noise but next morning that was all cleaned up and didn't hear it next night. Staff was very nice and friendly , Breakfast is a Denny's... More

Was this review helpful? Yes
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If I could give this 0 stars I would. I'm usually very fair when it comes to reviews on hotels but this hotel I cannot be easy on. It is run down, dirty, dated and overall very disappointing for the price you pay to stay. For a 200 dollar suite I expected more than the hole in the wall room... More

Was this review helpful? Yes 2
Calgary, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2014

the hotel rooms are small and run down , there is no elevator in hotel at all, the wifi in the hotel is awful, entrance and side doors both are broken and signs in hotel are inaccurate and you can't find your way around hotel. Hotel appearnce is very misleading and won't stay again

Was this review helpful? Yes 3
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 15, 2014

Lobby is false advertising, because once you get past that it's down hill fast! My families room stunk, had stains and burn marks all over the carpet, the lamp even had gross stains on it, our double beds (no queens) were so old, noisy and uncomfortable. This hotel should be embarrassed!!

Was this review helpful? Yes 3
Langley City, Canada
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 23, 2013

Front lobby has been renovated and gives you a false impression about the condition of this hotel. I booked a 2 night stay here for business in March/13 and after 1 night stay, I cancelled the 2nd night and moved to another hotel. Rooms were dated, carpets in the room were worn out. I didn't want to take my shoes... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 19, 2013 via mobile

Stayed 5 nights read some reviews I dont get it I like this hotel rooms are good enough west edmonton mall just 5 min car ride lots of places to eat hotel has dennys and chop steak n seafood restaurant dennys 24hr n room service wouldnt mind staying again p.s company sent me here to work so all expenses were... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2013

I stayed in this hotel for two nights. It was not a bad hotel friendly staff but after being there two nights i woke up the second morning and had what appeared to be bed bug bites on my body. I will not stay in a Sandman hotel again.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to provide us with your comments in regards to your recent stay. We appreciate your feedback and we make it part of our continuous efforts to provide our guests a pleasant and memorable experience. I would like to take this opportunity to inform you that our hotel has in place a preventive... More

Maracaibo, Venezuela
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 31, 2013

Booked this hotel because of the rate and also because I was spending one night on my way back home. Has an excellent location at West Edmonton, close to the mall, a lot of dining options around. Has a Denny's and a Chop Steakhouse. The lobby looks very good but once you get to the rooms is a very old... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 30, 2013

Room was relatively clean and fairly new. Pool did not open until 9 am so it was a disappointment for the kids as morning was the only time we would have had time to use it. There were very loud guests who decided to most likely have a smoke outside of our windows, so I couldn't sleep till very late.... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1

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Additional Information about Sandman Hotel Edmonton West

Also Known As:
Sandman Inn Edmonton
Sandman Hotel Edmonton West Alberta
Address: 17635 Stony Plain Rd, Edmonton, Alberta T5S 1E3, Canada
Location: Canada > Alberta > Edmonton
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 89 hotels in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sandman Hotel Edmonton West 2.5*
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