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All 90 Edmonton hotels

Comfort Inn Edmonton West

3.0 of 5 Hotel   |   17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada (Place LaRue)
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Ranked #61 of 90 Hotels in Edmonton
A recent review
5 of 5 stars reviewed 1 week ago
Travelqueenbe Toronto, Canada
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81 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I travel a lot for buisness and stay at hotels frequently and this stay was by far the best stay I have ever had. The staff working at the front desk are extreamly friendly and made check in quick and easy. When I got to my room I was very satisfied! The bed was made perfectly, all the furniture was... More

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you very much for taking your time to write us a review. I am very happy to hear that we have made your stay enjoyable. We all hope that you will visit us again soon. Take care. More

Niagara Falls
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

clean not noise very helpful front desk lots of parking not far to west mall enjoy my three day stay there lots of places to eat lots of bars public transport it was a great spot to stay price was good

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you very much for taking your time to write us a review. We are glad that you enjoyed your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you... More

Windsor, Ontario, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

While travelling for work we stayed in many Comfort Inns. This one in west Edmonton near the big mall is disgusting! We had to be moved to a new room because the air conditioning did not work, yet beds in both rooms were absolutely gross! (No bed bugs, but): the mattress was so saggy, the foot of the bed was... More

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for taking the time to write us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are in the process of replacing the old HVAC system, as well as the old bed sets. I hope that you will consider staying... More

Victoria
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 9, 2014

Good hotel a few blocks from the Mall. Rooms are very clean and recently updated. Nice size hotel which is only 2 floors and few rooms. Restaurant is located on the property but plenty of choices else where, within walking distance.

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you so much for taking your precious time to write us a review. I have passed your comments to my staff and they are very happy. We all hope to see you again soon. Thanks More

Calgary, Canada
1 review
4 of 5 stars Reviewed August 5, 2014

We just stayed at this hotel and I have to say.....first impression was not so good with the size of the lobby.....After asking if there were any rooms available for the night I had asked to see the room. The front desk was very happy to show us the room and to our surprise the room was quite nice ....very... More

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you so much for your review. We appreciated your kind comments. It helps us to strike for more. We all hope to accommodate you again soon. Take care More

Larbert, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed August 5, 2014

Hotel is a bit tired but beds are clean and comfortable. Wifi slow. However, any negative aspects are more than compensated for by the lovely staff, particularly the amazing Pamela. She could not have been nicer, more helpful or more professional. A true ambassador for Comfort Inns. Breakfast pretty good too !

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you very much for your review. I have passed your kind comments to my staff and they are so happy and excited about it. We all hope to see you again soon. Take care More

Cold Spring, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2014

First off, I have been a Choice Rewards member for many years and always try and seek out the Comfort Inn Brand because of their nice, family friendly hotels. I make my choices based off pictures and reviews... With that said here I go... 1. When I pulled in the parking lot, I was shocked at how dirty and dingy... More

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for taking the time to write us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

We are two seniors and had a great experience at the Comfort Inn Edmonton West. Everything was spotless, the beds were very comfortable, our room was very spacious and clean, the friendly front desk staff, especially the manager Mr. Chin, went above and beyond to ensure our satisfaction. There is no hot breakfast on the premises but Free Breakfast coupons... More

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for your time to write us a review regarding your recent stay at our hotel. Thanks so much for your kind comments about our services. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We... More

Mississauga, Ontario, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 10, 2014

This is our fifth Comfort Inn since we started our cross-Canada trip and it was very disappointing. The first room we were given reeked of cigarette smoke tho it was supposed to be non-smoking. When I complained, I was told the room was newly renovated, but I told the clerk I wanted it changed. We were given another room which... More

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

We thank you for your review as it highlights our shortfalls and allows us to improve our service levels. We value feedback from our guests and endeavour to address any shortfalls and constantly improve the overall levels of service and quality throughout the hotel. For the breakfast vouchers, we have a qualified rate for the breakfast. Apologize for the confusion.... More

Ottawa, Ontario
Top Contributor
71 reviews 71 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed June 29, 2014

Unfortunately, there is not much good that I can say about this hotel (2014/Jun/10 – 2014/06/12). It seems to be a byway for transient workers on the way to somewhere else. The room we had (238) was in poor shape. For instance, the bed closest to the door was worn and uneven. It sloped toward the night table making it... More

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

On behalf of management and staff we apologize for the recent stay that you experienced. Thank you for bringing your concerns to our attention. We will use it to improve so that it will not repeated. We have started to go through bathroom by bathroom as well working on the WIFI part. We really hope to see you again soon.... More

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Additional Information about Comfort Inn Edmonton West

Address: 17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Edmonton West 3*
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Also Known As:
Comfort Inn West Hotel Edmonton
Comfort Inn Edmonton West Alberta
Edmonton Comfort Inn

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