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Comfort Inn Edmonton West

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17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada
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1 room 1 guest
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Comfort Inn Edmonton West
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132 Reviews from our TripAdvisor Community

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Traveler rating
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    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Airdrie, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very friendly and helpful staff. We were on vacation and decided to stay at this hotel. It is a decent and simple hotel. The exterior looks nothing special but interior and rooms are pretty nice and comfortable, and clean. Close to the mall and varieties of restaurants. Would stay again.

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Nan, Thank you for taking the time to write this review regarding your recent stay at the Comfort Inn Edmonton West. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please visit us again soon. Sincerely, More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

It was a last minutes reservation in the city. So I did not expect much , but the beds were comfy, toilet was clean but the air conditioning was loud problem a bit, parking was safe and easy. WIFI was good!! The front desk staff was very helpful and nice.. Overall , the hotel was ok.. A very good location... More 

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Justina, Thank you for taking the time for this review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are glad that you enjoyed your stay and you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My stay in this hotel was 22 days, in that I enjoyed a lot. Special thanks to Mr Patrick who really helped us whenever I required. Next visit and future visits I would like to stay in this hotel only.

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Mitesh, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, More 

Calgary, Alberta, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The only positive experience was a decent size bathroom, otherwise the hotel was pretty terrible - when we came back from WEM, and pulled in front of the hotel, all the parking spots were taken and as we were driving around the building there were homeless people sitting on EACH corner of the hotel, on one of the corners a... More 

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Svetlana, Thank you for taking the time to write such a detailed review. It is very disappointing to learn that you didn't enjoy your stay with us and we do apologize. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a simple hotel but it was a great stay with comfortable clean room and friendly staff. Stayed here for business. Good rest and convenient location to superstore and restaurants. Would come back

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely, More 

Edmonton, Canada
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stay from beginning to end. Check in and out went quickly without any complications. Our room was on the first floor and had a patio door to go outside. The room was modernly decorated. We got a king bed and it took up most of the room with a chaise lounge chair in there as well. But it was... More 

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Valued Guest, Thank you very much for taking your time to write us a review about your recent stay with us at the Comfort Inn Edmonton West. We are delighted that your have enjoyed your stay with us. Yes, you are right, we are located very close to the West Edmonton Mal. And our location is very easily access... More 

Coaldale, Canada
1 review
3 of 5 stars Reviewed July 29, 2015

Spent one night here and overall experience was good. The room was clean and the staff were all very friendly. Only thing that could be an issue for some people is that it is only 2 floors and therefore has no elevator.

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Anne, Thank you so much for taking your time to write a review regarding your recent stay with us at the Comfort Inn Edmonton West. Thank you for your comments for our clean rooms and good staff services. I will sure share with the staff. We hope to see you again soon. Sincerely, More 

London, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 29, 2015

I booked 2 rooms from my points and requested ground rooms because of my bad knees. I did not get the ground floor rooms, when I asked I was told that our standard rooms are on the second floor. The rooms were clean and the beds were fairly comfortable. Breakfast is not available but they do provide coffee all the... More 

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Sunka, I would like to thank you for taking the time to write us a review on your recent stay with us at Comfort Inn Edmonton West. Thank you so much for recognizing our clean rooms and staff service. This means a lot to us. You are right, we are really close to the West Edmonton Mall, and really,... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2015

Stayed here 2 nights with our family and upon check in our tv didn't work. There were no towels in our room...had to ask for them...they arrived 2 hours later Bed covers were both stained on top...fridge and microwave were still dirty from last guest and couldn't make coffee...t he condiments were stuck to the bottom of the holder! Asked... More 

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Brenda, We appreciate you taking the time to share your experience. We are sorry for the inconvenience you had experienced during your stay. I have shared your comments with my staff in order to address and not repeated moving forward. We all hope you won't deter from visiting us again in the future. Regards, More 

Vancouver Island, BC
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed July 13, 2015

We were only booked for one night here as a place to stay while we explored West Edmonton Mall. Due to an extremely poor nights sleep (baby next door cried from 12am -8am; nonstop), we were given a complimentary night to extend our stay. I have to say the staff were extremely friendly and accommodating regarding the situation. Once aware... More 

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your recent stay at our hotel. We are pleased that you have enjoyed your stay with us and thank you for all the kind comments about my staff and services. Your feedback is very important to us and we can assure you that we will use... More 

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