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All 90 Edmonton hotels

Comfort Inn Edmonton West

3.0 of 5 Hotel   |   17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada (Place LaRue)
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Comfort Inn Edmonton West
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Ranked #60 of 90 Hotels in Edmonton
A recent review
3 of 5 stars reviewed 4 days ago
Troy L Odessa, Florida
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84 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Odessa, Florida
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Checked in late . We were on the second floor, no elevator! Had to lug a cooler and family luggage up the stairs...Beds were decent and good pillows. room smelled like an oily boiler room. Turned on the OLD A/C unit...sounded like we were on the airport taxi lane. Provided plenty of white noise! Over priced and no breakfast and... More

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Kelowna, Canada
Top Contributor
65 reviews 65 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

In my opinion, this place charges too much for not having free breakfast or a pool. And despite the renovations, the hotel still manages to look a bit tired. For example, I was puzzled as to why they would go to such lengths to redecorate but leave the circa 1970's heater in the room. Which, by the way, I needed... More

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Elkford
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I think this will be the last time staying at this property. Once again they got our reservation wrong. My wife has a bad back and we requested a ground floor room. They put us in the second floor. They also tried to charge us more than what we reserved the room for. And then there is the extra $100... More

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Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review regarding your recent stay at our hotel. I am sorry to learn about your experience. We have diffrent room types on the main floor and second floor. And we do try our best to provide each guest with the room type and floors of their preference,... More

Top Contributor
63 reviews 63 reviews
38 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After a long day of travel and stormy weather coming in tonight checking into the comfort inn was very pleasant greeted by the friendly staff. My king bed is great clean and I have a rear entrance to my room so I can pull the truck up . Convenient and a fantastic location the mall is a short scoot around... More

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Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review regarding your recent stay at our hotel. I have shared your comments with my staff and we are glad that you enjoyed your stay with us. We all hope to see you again soon! Sincerely, More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel a lot for buisness and stay at hotels frequently and this stay was by far the best stay I have ever had. The staff working at the front desk are extreamly friendly and made check in quick and easy. When I got to my room I was very satisfied! The bed was made perfectly, all the furniture was... More

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you very much for taking your time to write us a review. I am very happy to hear that we have made your stay enjoyable. We all hope that you will visit us again soon. Take care. More

Niagara Falls
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

clean not noise very helpful front desk lots of parking not far to west mall enjoy my three day stay there lots of places to eat lots of bars public transport it was a great spot to stay price was good

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Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you very much for taking your time to write us a review. We are glad that you enjoyed your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you... More

Windsor, Ontario, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 26, 2014

While travelling for work we stayed in many Comfort Inns. This one in west Edmonton near the big mall is disgusting! We had to be moved to a new room because the air conditioning did not work, yet beds in both rooms were absolutely gross! (No bed bugs, but): the mattress was so saggy, the foot of the bed was... More

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Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for taking the time to write us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are in the process of replacing the old HVAC system, as well as the old bed sets. I hope that you will consider staying... More

Victoria
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 9, 2014

Good hotel a few blocks from the Mall. Rooms are very clean and recently updated. Nice size hotel which is only 2 floors and few rooms. Restaurant is located on the property but plenty of choices else where, within walking distance.

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you so much for taking your precious time to write us a review. I have passed your comments to my staff and they are very happy. We all hope to see you again soon. Thanks More

Calgary, Canada
1 review
4 of 5 stars Reviewed August 5, 2014

We just stayed at this hotel and I have to say.....first impression was not so good with the size of the lobby.....After asking if there were any rooms available for the night I had asked to see the room. The front desk was very happy to show us the room and to our surprise the room was quite nice ....very... More

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Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you so much for your review. We appreciated your kind comments. It helps us to strike for more. We all hope to accommodate you again soon. Take care More

Larbert, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed August 5, 2014

Hotel is a bit tired but beds are clean and comfortable. Wifi slow. However, any negative aspects are more than compensated for by the lovely staff, particularly the amazing Pamela. She could not have been nicer, more helpful or more professional. A true ambassador for Comfort Inns. Breakfast pretty good too !

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you very much for your review. I have passed your kind comments to my staff and they are so happy and excited about it. We all hope to see you again soon. Take care More

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Additional Information about Comfort Inn Edmonton West

Address: 17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Edmonton West 3*
Number of rooms: 100
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Also Known As:
Comfort Inn West Hotel Edmonton
Comfort Inn Edmonton West Alberta
Edmonton Comfort Inn

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