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Comfort Inn Edmonton West

3.0 of 5 17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada
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Comfort Inn Edmonton West
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Comfort Inn Edmonton West
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94 reviews from our community

Traveler rating
    18
    23
    17
    15
    21
See reviews for
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16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • All months
    (94)
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    (13)
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    (43)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here again. Very happy as usual. All the people are very helpful. clean room and great service. I have noticed that they replaced the old ac in the room. Always feel warm staying here. Well done. Will recommend to others.

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for taking the time to review Comfort Inn Edmonton West. We are very pleased that you enjoy staying at our hotel. I am glad that you noticed we have changed out the old PTAC untis. Thanks again for recognizing our services. We look forward to welcoming you back on your next visit to Edmonton. More 

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2014

This hotel is by far the best value for it's price in Edmonton. All staff are extremely helpful and accommodating! Rooms are comfortable and updated with very nice t.v's. There was lots of parking all around the building and we had a spot out side our room. They also sell passes to the mall to go on rides and to... More 

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for taking the time to share your good experience. It definitely helps us to keep up our services to our valued guests. I hope you did enjoy the attractions at the West Edmonton Mall where just about 5 minutes driving from us. We hope to see you soon. Sincerely, More 

Toronto, Canada
Top Contributor
92 reviews 92 reviews
37 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed November 2, 2014

When working in West Edmonton, this property offers great value and very good accomodations. The check in was a breeze, the front desk was very helpful with directions. The GM and the staff were very professional and worked quickly to switch my room when I stated the Wi-Fi was not working well. The printer in the lobby worked great, and... More 

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you very much for your comments. And Thank you for recognizing our services. Your comment about our location is true as we are located convenietly to restaurants, pub, downtown area, highways and we are just about 5 minutes drive to the West Edmonton Mall. We all hope to see you again soon. Sincerely, More 

Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2014

The staff were friendly and welcoming. Comfortable and clean room. Definitely enjoyed our short stay in Edmonton. We would come back to stay again & recommended to friends, and family. Keep up the great work!

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you so much for your kind comments. We asll really appreciate it. Thanks for visiting us again. We all hope to accommodate you again soon. Sincerely, More 

Whitecourt, Alberta, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 25, 2014

Once and only once did I and will I stay here. Awful , creepy at night as people are outside smoking and hanging out in the parking lot followed me as I walked from my car inside. A lady in a wheel chair was driving all over the parking lot and wouldn't move for our vehicle Desk lady didn't seem... More 

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for taking your time to write us a review. It is always a disappointment to hear of a guest who was not satisfied with their stay. As we are a smoke-free hotel, we are disappointed that a fellow guest smoked in our smoke-free room that left a smell, however I am delighted to hear that our associates quickly... More 

Yellowknife
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 16, 2014

There was a group of us staying at the hotel. I did not realize until the last day that one of the rooms was not clean, smelt very musty and the patio exit did not work properly which I would consider a fire Marshall issue. I requested that the manager call me to discuss the concerns. Unfortunately I did not... More 

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for taking the time to write us a review regarding your recent stay with us. It is always disappointed to get a review like this, so allow me to apologize on behalf of our hotel for failing to meet your expectations. I am very surprised that you found your room was not clean with the smell you have... More 

Lethbridge, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 15, 2014

Smelly room, dirty towel, sliding glass door did not slide, air conditioner noisy. Not good value for your money. Front desk staff ok but never followed through when my friend brought the faults of the room to their attention. Several messages were left for the manager but to no avail.

Was this review helpful? Yes
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

We are sorry to hear about the odour you described. I definitely will look into and talk to the staff of not offering you to move. I have passed your concern to the housekeeping department to follow up on this issue. It is always disappointing to learn that my guests didn't enjoy their stay, however, at the same time, I... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

I stay at this hotel due to work. I have to drive constantly for work. This hotel always provides me with good sleep so i well rested before my drive. Rooms are renovated and nice, clean and comfortable. Staff are always very helpful and friendly. I always enjoyed my stay and rested well. Thank you!

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

We are all happy to learn that you always enjoyed your stay with us. Thank you for writing a review to share your experience. We all hope that you will be visiting us again soon. Regards, More 

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 13, 2014 via mobile

Overall, I had a very comfortable stay here in August 2014. Single queen room was clean and adequate. Also conveniently located close to West Edmonton Mall. Only downsides were that it took a while for them to find my reservation which had been made more than a week in advance and they did not serve breakfast. Would recommend!

Was this review helpful? Yes 2
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

I would like to thank you for taking the time to write us a review on your recent stay at the Comfort Inn Edmonton West. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I apologize that my staff took a little longer to... More 

Top Contributor
87 reviews 87 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 9, 2014

This hotel is decent I've been here on a number of occasions and it seems to get better on each visit . Good service by the housekeepers and front desk staff keep me coming back , as I travel on business and do a lot of work in this region. The rooms is clean with a walk out which is... More 

Was this review helpful? Yes 1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for so much for taking the time to share your experience on your stays with us. Your kind comments are very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Regards, More 

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Additional Information about Comfort Inn Edmonton West

Address: 17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Edmonton West 3*
Number of rooms: 100
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Also Known As:
Comfort Inn West Hotel Edmonton
Comfort Inn Edmonton West Alberta
Edmonton Comfort Inn

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