A little dated hotel but it was continously being cleaned and front staff were very helpful and friendly. Room was a little hot. Breakfast was great.

Hotel staff won't help you even though they see you carrying heavy luggages. They talk to you without even smiling. Worst hotel stay I ever had. However rooms are neat and tidy.

The last two weeks in March of 2012 was close to my best hotel experiences in Canada. The Comfort Inn & Suites downtown Edmonton staff tolerated my high maintenance attitude, room changes, and the consistent teasing of the front desk personnel. Throughout the past year, the front desk staff, fully supported by the general manager, handled all of my concerns... More

We stayed in this hotel Mar 31-2, 2012. The room we rented was a king jucuzzi and upon arriving they wanted to charge my card 2 night plus an extra night for "JUST IN CASE". That was a no! I won!. After checking in we were told to park in the rear and come in back entrance. WELL by the... More

Overall the hotel was ok. We had a number of smaller problems during the stay. Every time we went out upon reterning to the hotel our room keys did not work. The restaurant was closed during our stay. The pool facility was not opened on time so we had to ask the front desk to open the pool facility for... More

I highly recommend the accommodation. I always receive a wonderful warm, professional welcome when checking in. The rooms are always clean and service staff are very helpful as they ensure my stay is as enjoyable as possible. It is cental to my downtown business meetings. There is ample parking available and it is free.

I very much enjoy coming and staying at the Comfort Inn once a year while I am in Edmonton. The staff are amazing and make me feel very welcome. My room is always clean and bright. I love being able to walk to so many places close to the hotel. I never have a hard time finding a parking spot... More

Overall, the hotel is not comparable to others nearby; overall not clean; there is good service in Breakfast nook; very poor communication skills at front desk; the attached Chinese restaurant had Health Unit issues (then shutdown for clean-up); inconsistent quoting of rates; internet service "fades", (poor quality); low class bar facility attached; overall standards not consistent with other Comfort Inn... More

Had made reservations at another rental facility but when i arrived they weren't able to follow through on their promises. Left me in the lurch. Walked into Comfort Inn and Suites and was thrilled with the treatment. Rooms were clean, staff very friendly and helpful. Highly recommend the place. The price was great and everything was much better than I... More