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All 89 Edmonton hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   10425 100th Ave., Edmonton, Alberta T6T 1G3, Canada
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51%
Ranked #60 of 89 hotels in Edmonton
A recent review
3 of 5 stars reviewed 1 week ago
Isabella O Montreal, Canada
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122 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Montreal, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location is great, rooms big, pool very small. The lady greeted us at the counter was nice. The breakfast had choices of eggs, sausage, DIY waffles, good choice of yogurts and fruits. The downside was all the time full parking ( that we had to pay for), awful resto on a first floor and a lady on a night... More

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Prince George, British Columbia, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very smokey from the minute you walk in, in the elevators and hallways. The front staff were friendly and helpful except for an elderly man trying to check me out a day earlier without me wanting to. That was frightful. The paid parking is very limited. I had to drive around downtown, not knowing my way around... More

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Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 2 weeks ago

Room quality is standard, parking is extremely limited. I was given a parking pass and no spot to park at the hotel. When I went to the front desk to complain they told me to go across the street and park in the paid parking area which is not secure either. I went back to hotel and ended up waiting... More

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Cold Lake, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

I can say with certitude that the Comfort Inn and Suites on 10425 100 Ave. is one of the absolute worst hotels at which I've ever stayed. I hesitated to write a review, because the act of listing the problems with the hotel reckons back to mind all the horrible experiences I had there. I stayed as a guest with... More

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Calgary, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Checking in was mixed: I was happy to be told I had a room upgrade but I was then told that the company credit card had not been preapproved - I did not know it needed to be done, the travel agent who booked the room did not know either. It took me a bit to get the credit card... More

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Whitecourt, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 4, 2014

Not a happy customer! Room felt gross and was way to hot. But yet main floor was freezing cold! Walls way to thin, heard people goin in and out of elevator. Hotel stunk! And front desk associate was so rude!! They charge to much for what that place is. Not worth it. Will never go back!!

Was this review helpful? Yes 1
Homa V, General Manager at Comfort Inn & Suites, responded to this review

Dear Butterflyeyes13, I am very sorry to hear that you did not have a favorable stay with us. The harsh Edmonton winters makes it very difficult to manage a harmonious Temperature in a large building.Please accept my sincere apologies, hope your next stay in Edmonton leans toward a more positive experience. More

Dawson Creek, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 28, 2014 via mobile

We are currently staying here and it has got to be the worst hotel we have ever stayed in! The rooms are nasty, no covers on the bedding, the whole hotel stinks like cigarettes and there are drunks from the bar downstairs wandering the halls. The pool area is disgusting, the pool and hot tub are tiny.... I could go... More

Was this review helpful? Yes 1
Homa V, General Manager at Comfort Inn & Suites, responded to this review

Dear Kylie_JO85 I am very disappointed that despite all our staff`s effort to provide you with a better service such as free upgraded room, you had an unpleasant stay. We are not Smoke Free property, and the third party booking center unfortunately failed to inform you of that. Please accept my sincere apologies for the inconveniences , hope your next... More

Redwater, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2014

I stayed there just last week, and I really wished I would of looked at some of these reviews! I know first hand how grossed out I was. For a non-smoker I felt the whole hotel reaked of it. There was a funny smell in the rooms, it wasnt air freshner thats for sure. There was cigarette burns on the... More

Was this review helpful? Yes 1
Prince George, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2013

I found the hotel to have warm and friendly staff. My room was always ready, clean and comfortable. Any items I requested or needed were happily brought to me. After many stays, I have nothing but good things to say and would recommend them to anyone who wants a quiet, clean room with warm staff to tend to your needs.

Was this review helpful? Yes 2
Homa V, General Manager at Comfort Inn & Suites, responded to this review

Dear Sheryl, Thank you so much for taking the time to write your views on your stay. I am so glad you had a pleasant experience, and all our staff are so much looking forward to seeing you again Warmest Regards More

1 review
1 of 5 stars Reviewed December 2, 2013 via mobile

Service in general was excruciatingly horrid.Was charged for something I accidently clicked on, which would of never happened, had they had a proper working remote for my television. Was forced to pay even after explaining my situation, due to my alternative apperance( punk). Never stay here unless you dont mind judgemental and unaccepting service.

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Homa V, General Manager at Comfort Inn & Suites, responded to this review

Dear Unsatisfactoryand, I am very sorry to hear that your stay with us was not satisfactory. At Comfort Inn we constantly try to make our guest s stay as pleasant as possible within our limits. However , there are some circumestances beyound our limits, such the movie company which operates independently. Please accept my sincere apologies, I sincerely hope your... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel Edmonton
Comfort Hotel
Comfort Inn And Suites
Comfort Inn Edmonton
Edmonton Comfort Inn
Comfort Inn & Suites Edmonton, Alberta
Address: 10425 100th Ave., Edmonton, Alberta T6T 1G3, Canada
Location: Canada > Alberta > Edmonton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 89 hotels in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Official Description (provided by the hotel):
Located in the heart of Downtown Edmonton, The Comfort Inn & Suites provides great location with affordable pricing. The hotel features 108 rooms with many options including Family Suites, Jacuzzi Suites, and smoking rooms are available. While staying with us enjoy Free Parking, Free Wi-Fi access, Free Continental Breakfast, morning paper, a Pool, Sauna, Gym, and many other services to make your stay more enjoyable. ... more   less 
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