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Econo Lodge

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4009 Gateway Boulevard, Edmonton, Alberta T6J 5H2, Canada
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Econo Lodge
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Econo Lodge
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47 reviews from our community

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    11
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    13
    19
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12
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Revelstoke, Canada
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 28, 2015

Due to construction I was unable to find the place fairly late in the evening. Her English skills were very poor but I was distraught and lost, she was unwilling to help me with directions. I told her the exact address where I was and asked for directions she was not able to come up with any assistance. When I... More 

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1 review
1 of 5 stars Reviewed February 22, 2015

Lady at front desk won academy award for the worst customer service. It's -13 outside, 27 in my room. Ac worked for 2 hours, after 6 days they still haven't fixed. Here from BC on medical. Who's the owner, I want to talk to them. Have to stay two more nights

Was this review helpful? Yes
Burlington, Canada
Top Contributor
116 reviews 116 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed February 15, 2015

We were told some rooms have been redone, but we didn't get one and I will not use this Econo again. Not only because it badly needs cleaning up and redoing but because all rooms are up the stairs. For those of you who are looking for a quiet place this is not it, as a railroad runs by the... More 

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Red Deer, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 15, 2014

It looks like they've redone the outside of the building, but the inside really needs work. Our room really needed a thorough cleaning & updating! The smoke alarm on the wall was so full of dust, I doubt it would even work! The walls desperately need a paint job & the bed was very hard to sleep on. Too firm!... More 

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Red Deer, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 1, 2014

Recently some rooms renovated, but one I got was dirty, not properly cleaned, the front desk is crazy lady and lot of in house customers were complaining and that gives bad report for choice hotels and I do not know where the choice hotel management are or area manager. Have to do something

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2014

I enjoyed my stay at this Econo Lodge. I have been to many Choice properties and usually the Econo Lodges don't have the nicest rooms... this one did. The beds were newer and the room decor also looked like it was recently updated. It was clean and I got a good night sleep. The only thing to watch out for... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 11, 2014

The most confrontational manager I've ever met. So incredibly rude that we would have left if we had the energy. The room was not very clean, most of the linens and towels were stained, the train behind sounds like it's in your room, the shower turns into a bath because it doesn't drain, seems like the construction has come to... More 

Was this review helpful? Yes 13
Vancouver, Canada
2 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 20, 2014

utter revolt and disappointment most unfriendly and unprofessional receptionist who did not even bother to lift her head and say hello. No hot water, rotten fruit basket, dismal the room - dirty sheets, washroom nasty, no hot water, broken taps, wooden make shift stairs, landing etc. lots of splinters on the railings Loud train noise and not to mention the... More 

Was this review helpful? Yes 13
Surrey, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 18, 2013

When I spoke to the owners about a problem with theft in the room of a minor item, they called me a liar, and proceeded to yell and berate me. Told me that they didn't have time for this and I was free to call the police. I have never been treated this way at any hotel and was astonished... More 

Was this review helpful? Yes 2
Cong, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed August 1, 2013

After worst Howard Johnson in Red Deer, landed in edmonton worst hotel. Looks our luck are bad, getting worst hotels. Econolodge is under renovation and train noise, no elevator, front desk very rude and bad and manager is worst of them. Breakfast had stale muffins and pasteries. What a day. The seem to be busy but NOT GOOD MOTEL.

Was this review helpful? Yes 14
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