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Econo Lodge

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4009 Gateway Boulevard, Edmonton, Alberta T6J 5H2, Canada
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Econo Lodge
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49 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Western Canada
Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here while we were in Edmonton for a concert. No it's not the fanciest place in the city but it served it's purpose. The wi-fi in our room worked well and so did the TV. Want something better? Dig into your pocket and pay a hundred bucks more per night somewhere else.

Was this review helpful? Yes
EcoLodgeEdManager, General Manager at Econo Lodge, responded to this review

We are glad you enjoyed your stay and appreciate your comments. We look forward to welcoming you back when you next visit Edmonton! Regards, GM Econolodge Edmonton More 

Toronto, Canada
Level Contributor
85 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It is my fault...I generally refuse to book a hotel until I have checked the reviews. But in this instance, I let myself be clouded by the fact that I have never had a bad experience at a Choice Hotel chain motel. Never again!! I knew there were no elevators but I asked for a ground floor room. Turns out... More 

Was this review helpful? Yes
EcoLodgeEdManager, Manager at Econo Lodge, responded to this review

Dear Valued Guest, First, please allow me to apologize for our failure to provide a pleasant stay. The hotel ownership strives to provide excellent customer service and quality, at a reasonable price. We are very sorry we have failed to meet your expectations and are striving to improve, through renovations and upgrades and better training for our staff. The hotel... More 

Revelstoke, Canada
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 28, 2015

Due to construction I was unable to find the place fairly late in the evening. Her English skills were very poor but I was distraught and lost, she was unwilling to help me with directions. I told her the exact address where I was and asked for directions she was not able to come up with any assistance. When I... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 22, 2015

Lady at front desk won academy award for the worst customer service. It's -13 outside, 27 in my room. Ac worked for 2 hours, after 6 days they still haven't fixed. Here from BC on medical. Who's the owner, I want to talk to them. Have to stay two more nights

Was this review helpful? Yes 1
Burlington, Canada
Level Contributor
128 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed February 15, 2015

We were told some rooms have been redone, but we didn't get one and I will not use this Econo again. Not only because it badly needs cleaning up and redoing but because all rooms are up the stairs. For those of you who are looking for a quiet place this is not it, as a railroad runs by the... More 

Was this review helpful? Yes 2
Red Deer, Alberta, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 15, 2014

It looks like they've redone the outside of the building, but the inside really needs work. Our room really needed a thorough cleaning & updating! The smoke alarm on the wall was so full of dust, I doubt it would even work! The walls desperately need a paint job & the bed was very hard to sleep on. Too firm!... More 

Was this review helpful? Yes 1
Red Deer, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 1, 2014

Recently some rooms renovated, but one I got was dirty, not properly cleaned, the front desk is crazy lady and lot of in house customers were complaining and that gives bad report for choice hotels and I do not know where the choice hotel management are or area manager. Have to do something

Was this review helpful? Yes 3
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 14, 2014

I enjoyed my stay at this Econo Lodge. I have been to many Choice properties and usually the Econo Lodges don't have the nicest rooms... this one did. The beds were newer and the room decor also looked like it was recently updated. It was clean and I got a good night sleep. The only thing to watch out for... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 11, 2014

The most confrontational manager I've ever met. So incredibly rude that we would have left if we had the energy. The room was not very clean, most of the linens and towels were stained, the train behind sounds like it's in your room, the shower turns into a bath because it doesn't drain, seems like the construction has come to... More 

Was this review helpful? Yes 15
Vancouver, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed January 20, 2014

utter revolt and disappointment most unfriendly and unprofessional receptionist who did not even bother to lift her head and say hello. No hot water, rotten fruit basket, dismal the room - dirty sheets, washroom nasty, no hot water, broken taps, wooden make shift stairs, landing etc. lots of splinters on the railings Loud train noise and not to mention the... More 

Was this review helpful? Yes 15
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