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All 90 Edmonton hotels

Ramada Edmonton South

2.5 of 5 Hotel   |   5359 Calgary Trail South Bound | Gateway Blvd North And 53rd Ave, Edmonton, Alberta T6H 4J9, Canada (Calgary Trail North)
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Ramada Edmonton South
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Ranked #51 of 90 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 3 weeks ago
ians1955 Fort St. John B. C.
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163 reviews from our community

Traveler rating
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    43
    34
    19
    42
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64
29
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Calgary, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed here 4 nights during the CFR rodeo finals and it has been by far the worst hotel we have stayed in for the 30+ years we have been attending the rodeo. The cleaning staff does not do a good job at all. I found feces on the outside of the toilet that could not be seen upon entering... More

Was this review helpful? Yes
Opsmanager0, General Manager at Ramada Edmonton South, responded to this review

We discussed the issues with the guests immediately, and we do have a strict standard in our property with cleanliness and customer service I can assure that it was dealt with. The clients checked in on November 5 and on Friday November 7 when returning they found their room was not cleaned to standard. We immediately had the room re... More

1 review
4 of 5 stars Reviewed 4 weeks ago

I have stayed a couple of times now for a few days each time while traveling on business to edmonton. Room rates are reasonable and room was found to be clean and comfortable. The parking area could use some pavement. It is a little muddy after a rainfall. The restaurant that is attached is Smittys and has the typical menu.... More

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Opsmanager0, General Manager at Ramada Edmonton South, responded to this review

Thank your or submitting your comments and we do pass all information on to all departments. The portion of the parking lot that is not paved is where the pool used to be situated. We had to wait until next year to pave this portion and at that time will be doing a complete landscape plan and redo the curbs... More

Grande Prairie, Canada
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 17, 2014

I am writing to express to you the delightful experience we had at Ramada South Edmonton yesterday Oxtober 16. Our mother was very ill and had to go to University hospital cardiac wing. We were pretty stressed. Then we booked at the Ramada. Zinnia gave us a medical rate (lower than online) and was so kind. In my anxiety, I... More

Was this review helpful? Yes
Opsmanager0, General Manager at Ramada Edmonton South, responded to this review

Thank you for submitting your review, and we do our best to accommodate all our customers needs the best we can. Our goal is making sure our clients are comfortable during their stay, and if there are any issues we do our best to have them addressed as soon as we learn of them during a guests stay. Thank you... More

Stirling
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 8, 2014

Used the property a couple of times and surprisingly. Since smittys is attached to the building, they dont offer breakfast for guests. Parking area is gravel road behind and i can hear all other guests from inside my room!! Newborn (or sounds like a really young infant) crying at night, couple having sex on the other side early in the... More

Review collected in partnership with Ramada

Was this review helpful? Yes
Opsmanager0, General Manager at Ramada Edmonton South, responded to this review

First of all I would like to extend an apology and sorry we did not meet your expectation. The parking lot where there is gravel is the area, where the pool used to be, and we removed this building however, we have to wait until next spring to get it paved unfortunately. We have to ensure that the area is... More

Pembroke, Ont
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 6, 2014

This is my third review on this hotel. I keep doing this because it is so rare to experience such great service in any establishment. Please read on....you will be amazed!! The last time I stayed in this hotel was March or April....can't remember. I stayed a few days. I checked in again late September and to my amazement, the... More

Was this review helpful? Yes
Opsmanager0, General Manager at Ramada Edmonton South, responded to this review

Thank you for taking the time to submit your review, all your comments are shared with all staff members and our goal is to provide customer service, as our number one goal. We appreciate your business and look forward to seeing you again in the future More

Watlington, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 28, 2014

Upon arriving at the hotel we were greeted with a friendly face. Which was good after not arriving til 2AM and after a nightmare of trying get my hire car sorted because the booking agent told me we could pay the one way fee in cash. This wasn't th case so We had to ring home to the UK to... More

Was this review helpful? Yes 2
Opsmanager0, General Manager at Ramada Edmonton South, responded to this review

Thank you for taking the time to review our property. Thank you for your comments which are shared with all staff. We strive to continually improve, and our customers are very important to us. We do look forward to seeing you again in the future More

Saskatoon, Saskatchewan
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed September 13, 2014

Upon arrival the lobby looked alright, the front desk staff was very friendly. You can tell that the lobby had some renos done recently. When we entered our room it was small for my liking but it was clean and renos has also been done recently. The bathroom and tub was also small and the view from the balcony is... More

Was this review helpful? Yes
Opsmanager0, General Manager at Ramada Edmonton South, responded to this review

Thank you for taking the time to send in your comments we do take all comments serious and will be shared with all departments. I have sent off a private message to discuss with her the issue of being booked into a wrong room type. If they can contact me to discuss further, I would appreciate that. We do have... More

Castlegar, Canada
1 review
1 of 5 stars Reviewed September 7, 2014

Upon arrival I was told that I would be unable to check in to the room until the person who booked it had confirmed their credit card. This made no sense because the credit card had already been used to pay for the room and the security deposit, as well as the fact that my boyfriend had called in the... More

Was this review helpful? Yes
Opsmanager0, General Manager at Ramada Edmonton South, responded to this review

First of all I would like to extend a sincere apology to this customer, as this is not the standard we hold at our property. I can assure you we take all reviews serious, and I personally will be looking into this matter to find out where we went wrong. I would also like to reach out to this customer... More

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Additional Information about Ramada Edmonton South

Address: 5359 Calgary Trail South Bound | Gateway Blvd North And 53rd Ave, Edmonton, Alberta T6H 4J9, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Calgary Trail North
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Edmonton South 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Ramada Edmonton South Hotel Edmonton
Ramada Edmonton South Alberta

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