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Ramada Edmonton South

2.5 of 5
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5359 Calgary Trail South Bound | Gateway Blvd North And 53rd Ave, Edmonton, Alberta T6H 4J9, Canada
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Ramada Edmonton South
Best prices for: 1 room 1 guest
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Ranked #56 of 89 Hotels in Edmonton
A recent review
3 of 5 stars reviewed 1 week ago
TravelingGelutton
Review This Hotel

179 reviews from our community

Traveler rating
    27
    46
    38
    25
    43
See reviews for
66
30
12
49
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (179)
  • Mar-May only
    (46)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (36)
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1 review
2 of 5 stars Reviewed 1 week ago NEW

The ramada is a decent hotel expect when they messed up our reservations kicked us out of our rooms and moved all our stuff into a trade room. We had $35 worth of chocolate milk in the refrigerator that went to bad because the the hotel staff thought it would be a good idea if it was left out of... More 

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GM7838, General Manager at Ramada Edmonton South, responded to this review

Dear Guest, Thank you very much for taking the time to write a review regarding your recent experience with us. I am terribly sorry to hear of the incident that happened on the night of 21st March. To bring to your kind attention we have investigated the whole scenario and found that the situation was caused due to mis-communication. Please... More 

Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with a high school basketball team recently for a tournament. Basic hotel, nothing fancy. Deanna helped us with everything we needed during our stay and went above and beyond to ensure we had everything we needed. Very friendly staff made our stay very pleasant! If you're staying here don't rely on Smitty's for your meals. They were quite... More 

Was this review helpful? Yes
GM7838, General Manager at Ramada Edmonton South, responded to this review

Dear Guest, Thank you very much for taking the time to write a review regarding your recent experience with us. I am very happy to read that you thoroughly enjoyed your stay at our Hotel and liked our services. Please feel free to contact us if there is anything that we can do to assist you. We hope to have... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I stay here most of the time I visit Edmonton, I like it here for Location, cleanliness and friendly staff. They take complaints very seriously and try to attend it asap. Lot of improvement in last 4 yrs.

Review collected in partnership with Ramada

Was this review helpful? Yes
SManager7838, Sales Manager at Ramada Edmonton South, responded to this review

We appreciate your comments and would like to thank you for submitting them We strive to continually improve and all comments are reviewed with all departments. We look forward to seeing you again in the future More 

Edmonton, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

Way over charged for a hotel like this. Room was absolutely disguastingly gross. I could even take my sneaker off. Ended up in chair to sleep but then slept in my truck. Couldn't handle the cigarettes and what ever else that stink was. Burn holes and nasty stains everwere. Dog couldn't even lay Down. Pathetic place should be taken down... More 

Was this review helpful? Yes
SManager7838, Sales Manager at Ramada Edmonton South, responded to this review

I would first of all like to apologize for any inconvenience our client encountered during their stay. I hope this guest will contact me directly so I can review their concerns, as this is not at all the standard set out for our property, and would like to have it addressed. I do look forward to the guest discussing the... More 

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have been staying at this location every 3-4 weeks for over the past year. The staff is very friendly. The rooms are very clean. They often check with you shortly after checking in to see if the room is alright. Being a frequent customer they often address me by my name now. The room service is extremely fast. The... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
SManager7838, Sales Manager at Ramada Edmonton South, responded to this review

We appreciate your comments and would like to thank you for submitting them We strive to continually improve and all comments are reviewed with all departments. We look forward to seeing you again in the future More 

Edmonton, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

The location for my needs was great, however, I will not stay here again. It was very noisy. Children screaming, banging from above and a party across the hall. Called front desk at 2:15am to deal with noise. I had booked a suite. Room was very small. I had to put a chair in the closet to be able to... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
SManager7838, Sales Manager at Ramada Edmonton South, responded to this review

I would first of all like to apologize for any inconvenience our client encountered during their stay. I hope this guest will contact me directly so I can review their concerns, as this is not at all the standard set out for our property, and would like to have it addressed. I do look forward to the guest discussing the... More 

Golden
1 review
3 of 5 stars Reviewed 4 weeks ago

Fairly good property, easy to get to plus it is located in the city and misses all the traffic jams. Although the Smitty's restaurant has to be the worst. They can't even make pancakes, not sure how this chain survives, but the Ramada location is the worst, they can't even get toast right.

Review collected in partnership with Ramada

Was this review helpful? Yes
Opsmanager0, Manager at Ramada Edmonton South, responded to this review

Thank you for your review, and I have passed on your information to the owner of the on site Restaurant. I am sorry this area of your stay was unpleasant however we strive to continually improve and hope you will give us another try in the future More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 11, 2015

Well the staff were really nice and helpful during my stay. The room was big and very cozy. The hotel is located in good area, it's quite close to the local bus stop that takes you to the mall and there are also plenty of restaurants within walking distance. The only major thing was there was hardly any wifi signal... More 

Was this review helpful? Yes
Opsmanager0, Manager at Ramada Edmonton South, responded to this review

Thank you for your comments and we take all reviews serious and share with all departments in order to improve out standard to all our guests. We are presently looking at changing our third party provider for internet connections, however, we do have 24 tech support that we offer to all our guests to assist with logging into the internet.... More 

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