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Ramada Edmonton South

2.5 of 5
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5359 Calgary Trail South Bound | Gateway Blvd North And 53rd Ave, Edmonton, Alberta T6H 4J9, Canada
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Ramada Edmonton South
Best prices for: 1 room 1 guest
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Ranked #55 of 89 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 3 days ago
Crystal L Regina, Canada
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181 reviews from our community

Traveler rating
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    47
    38
    25
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66
31
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49
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Regina, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We arrived late, around midnight. The check-in went smoothly. The hotel was quiet and clean. Our room was a little bit small for 4 people but other than that the room was fine. The balcony was a nice addition to the room. We didn't have much of a chance to see anything else the hotel had to offer since it... More 

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GM7838, General Manager at Ramada Edmonton South, responded to this review

Dear Guest, First of all let me thank you for the time and effort you have taken to share your valuable feedback with us. I am glad you liked our Hotel, Room and the overall service standards. We at Ramada Edmonton South truly believe in exceeding the expectations of our every Guests. Thank you once again. Regards, Kumar General Manager More 

Saskatoon, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

"I stayed along with my wife in this Hotel in April. I must say this place is professional managed. I was welcomed by the front desk lady name Dianna and the checking process for very smooth. Than next day I met the General Manager and congratulated him for giving train his staff so well. He made me comfortable in his... More 

Was this review helpful? Yes
GM7838, General Manager at Ramada Edmonton South, responded to this review

Dear Guest, Thank you for the time and effort to share your feedback about your stay with us. I am extremely happy to hear that you enjoyed your stay and would definitely pass on your compliment to Dianna. I do remember that we shared few words in my office. I am glad you remembered it too. Do give us an... More 

Abbotsford, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

We have stayed at the Ramada Edmonton South always in the past, always enjoyed the warm happy faces, and always an experience of feeling we are home. We stayed this week, and there are many changes, and I have to say, I do not think for the good of the hotel. I am not sure if the hotel is under... More 

Was this review helpful? Yes
GM7838, General Manager at Ramada Edmonton South, responded to this review

Dear Guest, Thank you for taking time out and sharing your feedback with us on TripAdvisor.com. I appreciate and thank you for rating us 4**** in your review. In addition i am glad you liked our rooms and are our regular guest. As for the Lady Manager you had mentioned she has moved on in her professional career. I am... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

The ramada is a decent hotel expect when they messed up our reservations kicked us out of our rooms and moved all our stuff into a trade room. We had $35 worth of chocolate milk in the refrigerator that went to bad because the the hotel staff thought it would be a good idea if it was left out of... More 

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GM7838, General Manager at Ramada Edmonton South, responded to this review

Dear Guest, Thank you very much for taking the time to write a review regarding your recent experience with us. I am terribly sorry to hear of the incident that happened on the night of 21st March. To bring to your kind attention we have investigated the whole scenario and found that the situation was caused due to mis-communication. Please... More 

Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here with a high school basketball team recently for a tournament. Basic hotel, nothing fancy. Deanna helped us with everything we needed during our stay and went above and beyond to ensure we had everything we needed. Very friendly staff made our stay very pleasant! If you're staying here don't rely on Smitty's for your meals. They were quite... More 

Was this review helpful? Yes
GM7838, General Manager at Ramada Edmonton South, responded to this review

Dear Guest, Thank you very much for taking the time to write a review regarding your recent experience with us. I am very happy to read that you thoroughly enjoyed your stay at our Hotel and liked our services. Please feel free to contact us if there is anything that we can do to assist you. We hope to have... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

I stay here most of the time I visit Edmonton, I like it here for Location, cleanliness and friendly staff. They take complaints very seriously and try to attend it asap. Lot of improvement in last 4 yrs.

Review collected in partnership with Ramada

Was this review helpful? Yes
SManager7838, Sales Manager at Ramada Edmonton South, responded to this review

We appreciate your comments and would like to thank you for submitting them We strive to continually improve and all comments are reviewed with all departments. We look forward to seeing you again in the future More 

Edmonton, Canada
1 review
1 of 5 stars Reviewed 5 weeks ago

Way over charged for a hotel like this. Room was absolutely disguastingly gross. I could even take my sneaker off. Ended up in chair to sleep but then slept in my truck. Couldn't handle the cigarettes and what ever else that stink was. Burn holes and nasty stains everwere. Dog couldn't even lay Down. Pathetic place should be taken down... More 

Was this review helpful? Yes
SManager7838, Sales Manager at Ramada Edmonton South, responded to this review

I would first of all like to apologize for any inconvenience our client encountered during their stay. I hope this guest will contact me directly so I can review their concerns, as this is not at all the standard set out for our property, and would like to have it addressed. I do look forward to the guest discussing the... More 

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed March 13, 2015

I have been staying at this location every 3-4 weeks for over the past year. The staff is very friendly. The rooms are very clean. They often check with you shortly after checking in to see if the room is alright. Being a frequent customer they often address me by my name now. The room service is extremely fast. The... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
SManager7838, Sales Manager at Ramada Edmonton South, responded to this review

We appreciate your comments and would like to thank you for submitting them We strive to continually improve and all comments are reviewed with all departments. We look forward to seeing you again in the future More 

Edmonton, Canada
1 review
2 of 5 stars Reviewed March 11, 2015

The location for my needs was great, however, I will not stay here again. It was very noisy. Children screaming, banging from above and a party across the hall. Called front desk at 2:15am to deal with noise. I had booked a suite. Room was very small. I had to put a chair in the closet to be able to... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
SManager7838, Sales Manager at Ramada Edmonton South, responded to this review

I would first of all like to apologize for any inconvenience our client encountered during their stay. I hope this guest will contact me directly so I can review their concerns, as this is not at all the standard set out for our property, and would like to have it addressed. I do look forward to the guest discussing the... More 

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