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Ramada Edmonton Hotel and Conference Centre

#58 of 89 Hotels in Edmonton
GreenLeadersBronze level
3.0 of 5
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11834 Kingsway Avenue N.W., Edmonton, Alberta T5G 3J5, Canada
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Ramada Edmonton Hotel and Conference Centre
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Ranked #58 of 89 Hotels in Edmonton
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 4 days ago
rooksie Edmonton
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440 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Edmonton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed there a month ago and were put in the north tower, which is in dire need of renos, or at the very least carpet cleaning. The room was clean enough, although the bathroom tap was broken and it was impossible to get hot water from it. We absolutely froze in the room, no matter what we did to... More 

Was this review helpful? Yes
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Rooksie Thank you very much for the feedback on your recent stay with us. It is very unfortunate that you have not enjoyed your recent stay with us due to lack of hot water and AC in the room. I would like to take the opportunity to inform you that our property is already planned for the refurbishment of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked into this hotel after arriving at 2am. Was pleasantly helped by the night clerk and was informed that they were experiencing issues with the air-co, after he took my reservations and pre-auth CC. It was 2am, so I didn't want to complain and wanted sleep. Worst night ever! The room was so hot, we were given a fan to... More 

Was this review helpful? Yes
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Mel C Thank you very much for the feedback provided. It was very unfortunate that you have faced challenges with air conditioning unit inside your room, I truly apologies for the inconvenience caused. I would like inform you that our maintenance team have worked hard and rectified the issues we were facing with the AC now. I am glad... More 

Edson, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The carpets everywhere are disgusting either dirty or ripped. The only thing that looks ok is the staff and their uniforms except for the fact that they are mostly unapproachable not customer oriented at all. I will never stay there again untill its been renovated for sure. WAIST OF MONEY AND STAY.

Was this review helpful? Yes 1
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Shauna Thank you very much your feedback. I truly apologize for the inconvenience caused during your recent stay with us. We discovered and understand that our property is in the need of refurbishment and we have planned and scheduled the renovation of entire hotel in the upcoming months to serve you better every time you visit Ramada Edmonton Hotel... More 

Edmonton, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

My husband and I have stayed here twice now in different suites. Both were very clean, spacious, and tastefully decorated. The bed was very comfortable to sleep in. The staff were courteous and efficient. We would definitely stay here again!

Was this review helpful? Yes
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Summer H Thank you very much for your feedback. We are glad to know that you have truly enjoyed your stayed with us. We totally appreciate your comments about the room cleanliness and bed being comfy. We would like to welcome you back whenever your business brings you to this area. Regards Ravi Prakash Director of Rooms More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

June 21, 2015 To Whom This May Concern Tania Thomas shines brighter than many waitresses we have seen over several years. She is bright, but her real defining characteristic is that she cares about excellence in her manner and style of service. She knows. Sincerely, Dr. and Mrs. Lumsden PS We attended at the Graze Restaurant for an After-Dinner tea... More 

Was this review helpful? Yes 1
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Dr. & Mrs. Lumsden Thank you very much for the fabulous review. We are glad that Tania took very good care of you at Graze restaurant. We truly appreciate all your good comments about Tania and we will make sure to share all your comments with her. Thank you, Ravi Prakash Director of Rooms More 

Grande Cache, Canada
1 review
5 of 5 stars Reviewed June 16, 2015

My trip staying at the Edmonton Ramada Hotel on June 4th attending a conference and had the pleasure being treated so fast from a server in the restaurant her name was Leah she came to the table with a smile on her face as soon as we sat down she had taken our drink orders and gave us menus and... More 

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Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Marilyn W Thank you so much such a wonderful review. We are glad to know that you have truly enjoyed the services offered at the restaurant by Leah. We would like to thank you for recognizing her effort to serve you. We will definitely be sharing your comments with her and make sure she will be recognized for the... More 

Calgary, Canada
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 15, 2015

We have stayed at this hotel a couple of times with our sports teams. I would say it is an average hotel. The last time we went our room smelled of smoke and the front desk staff was very good, they immediately moved us and upgraded us. The rooms are clean, the staff is very friendly and they seem to... More 

Was this review helpful? Yes
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear livindownunder Thank you very much for your feedback. It is unfortunate that the first room you checked-in to was not up to your expectation, however I am glad to know that front desk team have upgraded you and made sure to provide the good room for you stay and made sure that your stay go smooth at the hotel.... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed June 13, 2015

I would just like to share a great dining experience I had at the restaurant in the ramada hotel in Kingsway last June 5th. One of the best servers ever and her name was Leah. She was very friendly and was smiling. She was right there to take care of everything we needed. Leah was quick to get us something... More 

Was this review helpful? Yes
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Lorie B Thank you very much for such a wonderful review. We are glad that you have truly enjoyed the services offered by Leah at Graze restaurant. We appreciate that you have recognized Leah for the great service she provided to you and your friends. We look forward to host you again. Your sincerely, Ravi Prakash Director of Rooms More 

Calgary, Alberta
2 reviews
5 of 5 stars Reviewed June 10, 2015

I frequently stay here when visiting family and friends in Edmonton. The rooms are always clean and have fresh linens. The elevators are functional and the staff are friendly. The business centre is a plus! My wife and I travel with a service dog, and we have never had a problem with access. The warm breakfast included in the stay... More 

Was this review helpful? Yes
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Chandra G Thank you so much for such a fabulous review. We are glad that we are able to meet all your expectation every time you stay with us. I would like to take the opportunity to meet with you personally during your next stay with us. So I can personally say "thank you" for all your appreciations about... More 

Alberta
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 8, 2015

Stayed there three nights. Our room was clean and our room attendant was friendly, as was any staff we encountered. The building and rooms need some upgrades but are fine for sleeping. The hot water took awhile but the Hotel was totally full. The staff did very well to manage each room in this Hotel being booked for 2-3 days... More 

Was this review helpful? Yes
Ravs1979, Manager at Ramada Edmonton Hotel and Conference Centre, responded to this review

Dear Chelseadoodles We truly appreciate your honest review about your recent stay with us. We are glad that you have enjoyed the offered services at the hotel as well as you have enjoyed your interactions with all the hotel staffs, especially reception. I also would like to inform you that the hotel will soon go under refurbishment of the rooms... More 

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