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Ramada Conference Centre


Ramada Conference Centre
Hotel class 3 of 5
11834 Kingsway, Edmonton, Alberta T5G 3J5, Canada
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Traveler Reviews

Rating summary
2.0 of 5 stars 46 reviews
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All (46)
[ Date ] [ Rating ]
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1 of 5 stars
OntarioGmen 1 contribution
ontario
May 23, 2009 | Trip type: Business

I stayed here for 3 nights in the middle of May and I've never been more happy to leave a place. When I first got there I noticed that the hotel is located smack dab in the middle of a really bad part of Edmonton, everything was pretty old and there were homeless people and other vagrants wandering around. I... more

Management response from
George Marine, General Manager

Thank you for your comments about your recent stay at the Ramada Conference Centre Hotel. We appreciate that you took the time to express these specific items so that we have the opportunity to address them. Our hotel is located in the central part of Edmonton in the reputable Kingsway Business district. The homeless person observation you have stated is...

Discusting
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1 of 5 stars
Michellealta 1 contribution
Red Deer Alberta
May 8, 2009 | Trip type: Business

Smells old and musty ,the minute you walk in .Our non smoking room smelled and had alot of cigarette holes in the carpet. Hot in rooms and the wind blew and whistled through the patio door all night . Needed tokens or a creit card to use the vending machines .Front desk was quite a walk to get too, only... more

Management response from
George Marine, General Manager

Thank you so much for your comments about your recent stay.We were disappointed to hear that your stay did not meet your expectations and we appreciate that you took the time to express these specific items in order to give us the opportunity to rectify them. We were surprised to hear about the comment made to you about our hotel...

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1 of 5 stars
trivial77 2 contributions
Alberta
Mar 22, 2009 | Trip type: Business

When we first walked into the lobby of the hotel, it seemed quite nice. As we approached the elevators, the age of the building became more evident. The elevators slowly took us up to the 12th floor. (One was even out of order) The corridor carpets were filthy, the lighting was poor and the walls needed work and paint. To... more

Management response from
George Marine, General Manager

We would like to thank you for your comments about your recent stay at our hotel.We were disapointed to hear that your stay did not meet your expectations and we appreciate that you took the time to express these specific items so that we have the opportunity to resolve them.Our hotel has just completed phase one of an $8 Million...

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5 of 5 stars
charlamagn 1 contribution
Yorkton
Mar 1, 2009 | Trip type: Business
2/4 found this review helpful

After reading the reviews on here, I was sure I was viewing the wrong hotel… I stayed there for business about the middle of January and my stay was great! You could tell that they have just undergone some major renovations and my room was very comfortable. I also found the staff to be quite pleasant and helpful. The last... more

Management response from
Lyndsay Hamilton, Director of Sales

Thank you so much for your review! I do remember you and I look forward to having you here again! Be sure to give me a shout next time you are coming up to the city. It is refreshing to hear comments like yours. I am so happy your enjoyed your stay with us. Take care and we'll see you...

It was fine
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3 of 5 stars
Dogsports 1 contribution
Abbotsford
Jan 19, 2009
1/2 found this review helpful

After reading the reviews I was a little apprehensive about being a woman staying at this hotel by myself but the location was excellent for the weekend tournament I was attending with my pet that was also staying with me so I decided to try it. The room was large & the service & hotel overall was fine, certainly in... more

Management response from
Lyndsay Hamilton, Director of Sales

Good afternoon! Thank you so much for your comment! It is great to hear that you enjoyed our hotel. Also thank you for bring to our attention the discrepancy regarding our pet policy. We very much appreciate it! We review the comments on TripAdvisor on a regular basis and appreciate your feedback. It is with this feed back that we...

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1 of 5 stars
Kyrol 1 contribution
Vancouver
Dec 31, 2008 | Trip type: Business
2/4 found this review helpful

Trust what the other reviewers say about this place. It really is that bad. I too, experienced the poor management, room that smelled like smoke, dirty hallways, dirty entrance, dirty parking lot, slow elevator, rude staff, etc. I have stayed at other Ramada's throughout Western Canada, and have enjoyed my stay at each of them until now. Needless to say... more

Management response from
Lyndsay Hamilton, Director of Sales

Good afternoon, I would like to thank you for your review of our hotel and letting us know what you think. We do take all reviews very seriously and look into all comments. I would like to have the opportunity to speak with you in person regarding your stay. Please feel free to contact me at your convenience at 780-453-7339....

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1 of 5 stars
Calvez99 1 contribution
Calgary
Dec 30, 2008 | Trip type: Business
1/3 found this review helpful

Wow! Rarely, have I been so unimpressed by a Hotel. First of all, I had asked for a Non-Smoking room however, the room I was given was obviously smoked in prior. When I tried to call the front desk (yes, I did try to call from the room many times) however, no one answerer so I had to go down... more

Management response from
Lyndsay Hamilton, Director of Sales

Good afternoon, I would like to thank you for your review of our hotel and letting us know what you think. We do take all reviews very seriously and look into all comments/ concerns. This past year we did start phase one of our renovations which includes public areas, restaurant and guestrooms. We do have plans for phase two as...

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1 of 5 stars
LovelyTravler 1 contribution
Calgary, Alberta
Dec 29, 2008 | Trip type: Couples
1/2 found this review helpful

The otherreviews on this site aren't kidding exaggerating about how awful this hotel is. There is nothing good to say - honestly there isn't!!! The front desk staff were totally not helpful with check in. They seemed more interested in chatting and playing video games. At least they could have made an effort to appear to be interested to help... more

Management response from
Lyndsay Hamilton, Director of Sales

Good afternoon, I would like to thank you for your review of our hotel and letting us know what you think. We do take all reviews very seriously and look into all comments/ concerns. This past year we did start phase one of our renovations which includes public areas, restaurant and guestrooms. We do have plans for phase two as...

Save Review
1 of 5 stars
Conan70 1 contribution
Calgary
Oct 23, 2008 | Trip type: Couples
1/2 found this review helpful

This hotel was listed on the corporate travel list at work, so we assumed it was fine. It is not! We were first given a "non-smoking" room on the West tower that smelled a lot like a smoking room. Well, it could have been because the entire floor did as well. The carpets, upholstery, washroom fixtures are extremely out of... more

Management response from
Lyndsay Hamilton, Director of Sales

Good afternoon, I would like to thank you for your review of our hotel and letting us know what you think. We do take all reviews very seriously and look into all comments. As you had mentioned we did undergo the first phase of our renovations and will continue on them this year. Our hotel is Edmonton's largest hotel and...

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1 of 5 stars
Crushed_Tilley_Hat 5 contributions
Canada
Sep 28, 2008 | Trip type: Business
1/2 found this review helpful

Admittingly the last time I stayed at this hotel was in the late 80s, and then it was a clean well maintained facility that catered to the business and mid level customers. Sadly this facility has deteriorated to the point it now appears to tend to oil patch workers and migrant workers as a mainstay. The hallways reek of stale... more

Management response from
Lyndsay Hamilton, Director of Sales

Good afternoon, I would like to thank you for your review of our hotel. I also wanted to let you know that we are continuing to upgrade this hotel. I would like to have the opportunity to speak with you in person regarding your stay and inform you of the changes that have been implemented since you were last with...

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Ramada Conference Centre Address

11834 Kingsway, Edmonton, Alberta T5G 3J5, Canada
Edmonton Hotels Ramada Conference Centre
2.0/5.0
46