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All 89 Edmonton hotels

Holiday Inn Express Edmonton Downtown

2.5 of 5 Hotel   |   10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada (Downtown)
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Holiday Inn Express Edmonton Downtown
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Ranked #31 of 89 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 1 week ago
Rob M Virginia Beach
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195 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia Beach
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Plesent staff. Nice rooms good location. Close to everything. Breakfast was not that good as I was there for a week it would have been nice to change it up. Rooms were decent size. Very clean. Located close to Canada's largest mall but I never made it there. I did meet the guy from gold rush staying there as well.... More 

Was this review helpful? Yes 1
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Rob M, Thank you for staying with us at Holiday Inn Express Downtown Edmonton and taking the time to give us this pleasing review. It's a shame that the breakfast did not meet expectations and this suggestion will be passed on to our banquets staff as well as the positive feed back to our housekeeping staff. We welcome you... More 

Vancouver, British Columbia, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Holiday Inn Express Edmonton and found the service great and the staff attentiveness excellent. Highly recommend it as a place to stay the next time you find yourself in downtown Edmonton. D. Hendriks

Was this review helpful? Yes
HYohannes, Front Office Supervisor] at Holiday Inn Express Edmonton Downtown, responded to this review

Dear DHendriks. thank you for providing us with your lovely 5 star review of our hotel . This is a gift that we truly appreciate. We are glad to hear that you enjoyed all aspects of your stay, and that you had an opportunity to meet our award winning staff. Thank you for your recommendation to others, as we truly... More 

Portland, Oregon
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel's HVAC system is central heat (winter) or cooling (summer). So you can't really set a temperature very effectively. If you turn on the heat it's hard to control (and if you don't you'll be cold ;). I would have liked a more comfortable night's sleep. However, it was a great location for my business, and the staff of... More 

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Kim S Thank you for taking the time to write a review for our hotel, we always appreciate any feed back from our guests. I hope we were able to rectify the heating situation during your stay, if there is anything further we could have done please do`not hesitate to contact us. I`m happy to hear the other aspects... More 

Stony Plain, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We drove in for teacher's convention, were pleasantly surprised to receive a complimentary wine reception upon arrival. Pool area was out of service, which was a bummer, however comped us free parking. Confusion with room clean up, so comped us points. Breakfast was awesome and personnel extremely helpful and friendly. Would highly recommend!

Was this review helpful? Yes
HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Cheryl: thank you for your kind words and for gifting us with a lovely 5 star review. We sincerely apologize for any mix-up in the cleaning of your room. We are glad that we were able to compensate you for any troubles or inconvenience caused on our end. We are also glad that you enjoyed our breakfast, and had... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

My stay was excellent. Room was a little warm but they compensated me by deducting the 12.00 for parking. Would recommend this hotel. I will definitely stay there again. Hotel was under renovation but was quiet and did not affect my stay what so ever. Great location as well.

Was this review helpful? Yes
HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Booboo9358: thank you for providing us a 4 star review of our hotel and some valuable feedback regarding your stay with us. We sincerely apologize that you your room was a bit warm during your time with us. We are glad that we were able to compensate you for this inconvenience and we are glad that our renovations did... More 

1 review
5 of 5 stars Reviewed January 21, 2015

We stayed in this hotel while my husband was at the Royal Alexandria hospital and I can't say enough good things. I was tired, cranky, and having to deal with a lot on my own and look after my husband. They helped me with my luggage, looked after my 14 month old, gave us a complimentary gift for our son.... More 

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear MKH Thank you for taking the time to review our hotel Holiday Inn Express Downtown Edmonton, We look forward to seeing you again with hope it will be on a leisure reason next time. Staff were more then happy to help and service your need's, tailoring your experience to what was needed. Pleased you were able to find everything... More 

Coriano, Italy
Top Contributor
51 reviews 51 reviews
50 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 12, 2015

I was in this hotel for a business trip to Edmonton. The room was on the top floor and had a good view, sufficiently spacious and clean, though I needed a a modernization, as well as the hotel. In short, a hotel in the standard of downtown Edmonton, comfortable enough, but to be renewed.

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HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Stefano Rimini Thank you for taking the time to write a review for our hotel, Holiday Inn Express Downtown Edmonton, our renovations are almost complete. We are very excited and will be proud to present you with a newly renovated room and hotel on your next stay. More 

Calgary, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 19, 2014

We stayed here in December of 2014 for one night. The hotel is undergoing some renovations but there was no noise and it did not affect our stay in any way. The check-in went smoothly and the staff were quite friendly and helpful. The complimentary breakfast in the morning was very good, with a lot of choices of both hot... More 

Was this review helpful? Yes
HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear JustACoupleOfUs, thank you for taking the time to review our hotel and for gifting us with 4 lovely stars. We are glad that you a had a good stay and were not disturbed by our renovations. We thank you for bearing with us during our time of improvement and are glad that our staff were able to accommodate your... More 

Calgary
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 3, 2014

We stayed on the 8th floor and it had been completely renovated. Still the smell of new carpets etc. The elevators are still old but they are renovating the whole place so construction was all around. Our room was very nice. Big screen TV, indirect lighting and very comfy beds. We are right downtown and close to all we wanted... More 

Was this review helpful? Yes 1
HYohannes, Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Andy F: Thank you for taking the time to review the Holiday Inn Express Downtown Edmonton and for gifting us with 4 stars. We are glad you had the opportunity to stay in one of our renovated rooms and are glad you enjoyed our comfortable beds. We are also glad that our location was well within your itinerary, as... More 

Calgary, Canada
Top Contributor
53 reviews 53 reviews
35 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 24, 2014

My wife and I stayed here for a real estate event. The hotel is doing some renovations and they are coming along really good. Our check in went very well and the service at the front desk was top notch, all of our questions were answered. The parking options were very good for a downtown hotel. My truck does not... More 

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Seanbh, thank you for taking the time to review our hotel and for gifting us with a lovely 4 star survey. Thank you for acknowledging our award winning staff and for embracing our current renovations. We are truly glad that you enjoyed your stay and that we were in a good location for your needs. We are excited to... More 

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Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Number of rooms: 140
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Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Hotel Style:
#23 Business Hotel in Edmonton

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