We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Edmonton Downtown

Hotel website
Hotel deals
10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Edmonton Downtown
View Map
Add Photo Write a Review

254 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Grande Prairie, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I chose to stay at this hotel because I wanted to stay in the downtown area. Good location. Thought the price for a room and having to pay for parking was a little high. One elevator was "out of service" and the other one had issues, the light for the floor indicator was not working.The wifi internet was hit and... More 

Helpful?
Thank gerardb676
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Gerardb676 Thank you for taking the time to write this review. I am really very sorry you experienced issues with our elevators during your stay. We had a mechanical issue which has since been fixed and I am glad to say everything is running 100%. I am also sorry you had internet issues, we are in the process of... More 

Edmonton, Canada
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Awesome hotel to stay at if you're in town for a conference or event going down at shaw conference centre right out front. Spacious rooms and beautiful lobby. Plenty of taxis always lined up out front. Overall a good experience. :)

Helpful?
Thank Richard G
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Richard, Thank you for taking the time to write this positive review. I will pass along your kind comments to the rest of the team. Its great to hear you enjoyed your stay and found our location convenient to your event at the Shaw Conference Centre. Best Regards, Clare Janitz Director of Operations More 

Morden, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great, friendly service, clean, good breakfast/lots of choices, close to lots of good restaurants downtown..they held our bags for us until we got through with our conference and could come back to fetch them before flying home! Would highly recommend. They were having a few issues with the elevator while we were there, but were actively working to fix it.

Helpful?
Thank AngelU1976
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

More 

Swift Current, Canada
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were very clean and the front lobby staff were very friendly, only complain was the excessive wait for an elevator which could have been better but the second elevator was currently broken or not? didn't know because it was working some of the time and then next time it was broken again. We asked someone else who stayed... More 

Helpful?
Thank 867jesseu
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Jesseu Thank you for taking the time to write this review. I appreciate your suggestions and will implement the signage idea asap. I am sorry we were having elevator issues during your stay. We had issues and had to wait on parts. We are revamping them completely this year and so will eliminate the issue all together. I am... More 

Bradford West Gwillimbury, Ontario
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Upon checking in to this 8 month newly renovated HIE the lady at the front desk was not very informative. I had to ask all of the questions about were the amenities of the hotel were located. Upon entering my room 717 I was pleasantly surprised. The room was very nice and had a balcony. The end rooms shower heads... More 

Helpful?
Thank woodroffec
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Woodroffec Thank you for taking the time to write this very helpful review. Your feedback will help assist us in having a uniform level of service for our guests. I am glad you had the opportunity to interact with Minivar, she is an amazing employee and we are proud to have her on our team. I will pass along... More 

Chesterfield, Michigan
Level Contributor
336 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms are large and modern. Staff is very friendly and helpful. Surface parking next door. Easy to get in and out. Breakfast is usual HIE fare. Breakfast area is nice and modern. Lobby has an aged feel to it even after the renovation. The elevators definitely give it and older feel. Small, dark paneling insides and floor indicators not working.... More 

Helpful?
Thank PhoenisSunDog
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear PhoenisSunDog Thank you for taking the time to write this very helpful review. I am happy to hear you enjoyed your stay with us and the staff made you feel welcome. We are still in the process of upgrading our elevators, so hopefully when you return they will have a fresh updated look like the rest of the hotel.... More 

London, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 8, 2016 via mobile

Excellent experience as usual. WiFi service has been greatly improved which was my only gripe with this hotel previously. Room was a little warm the first night but that was promptly resolved. Another great stay. I will certainly be returning.

Helpful?
Thank John M
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear John, Thank you for taking the time to write this review. I am glad to hear you enjoyed your stay, and you found the wifi improved as we recently upgraded the system. I hope you will come stay with us again on your next visit to Edmonton. Best Regards, More 

Regina, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 31, 2015 via mobile

Holiday Inn Express is a solid downtown hotel choice. We don't often stay at chains, but this one offered great amenities, location and price. Breakfast is served until 10 and had some combination of eggs (scrambled or cheese omelette), sausage (turkey, pork, link) or bacon, pancakes and the usual breakfast fare. The pool and hot tub are open until 11pm... More 

Helpful?
Thank Darby S
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Darby Thank you for taking the time to write this positive and very detailed review. Its really great to hear you enjoyed your stay with us and I hope you will come stay with us again on your next trip to downtown Edmonton. Best Regards, Clare Janitz Director of Operations More 

Vancouver, Canada
Level Contributor
89 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 26, 2015

My daughter and I stayed here over the Christmas break while visiting my eldest son who lives in Edmonton. We enjoyed our stay and found the hotel to be in a convenient location easily accessible by car. We parked in the hotel's pay lot (no plugs for block heaters) next door to the hotel and checked in quickly and easily.... More 

Helpful?
Thank Gord L
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Gord, Thank you for taking the time to write this very detailed and positive review. Its really great to hear you spent your Christmas with us and enjoyed your stay and our little goodie bag on Christmas morning. I hope you will come stay with us again on your next trip to downtown Edmonton. Best Regards, Clare Janitz Director... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 16, 2015 via mobile

I had trouble sleeping because the room was to warm no temperature controls. Bed was real comfortable. However the real short coming was the cleanliness of the room. Not the normal standard for a holiday Inn.

Helpful?
Thank Andy G
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Andy Thank you for taking the time to write this review. The feedback helps up to improve our guest experience. I am glad to hear you had a good sleep and found the bed comfortable. Unfortunately the room was not cleaned to a holiday inn standard. I am very sorry and have to say this is not the norm... More 

Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (15)
Viewed
Dining (2)
Viewed
Business center/function rooms (7)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Edmonton hotels
Downtown
Coast Edmonton Plaza Hotel
Coast Edmonton Plaza Hotel
#25 of 90 in Edmonton
4.0 of 5 stars 556 reviews
Matrix Hotel
#6 of 90 in Edmonton
4.5 of 5 stars 1,374 reviews
Comfort Inn & Suites
#47 of 90 in Edmonton
3.5 of 5 stars 195 reviews
Show Prices
Show Prices
Show Prices
The Westin Edmonton
#39 of 90 in Edmonton
3.5 of 5 stars 875 reviews
Downtown
Union Bank Inn
Union Bank Inn
#16 of 90 in Edmonton
4.5 of 5 stars 263 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay