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All 90 Edmonton hotels

Holiday Inn Express Edmonton Downtown

2.5 of 5 Hotel   |   10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
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Ranked #33 of 90 hotels in Edmonton
A recent review
5 of 5 stars reviewed 2 days ago
B W Calgary, Canada
  • Overview
  • Reviews (169)
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169 people have reviewed this hotel

Traveler rating
    48
    71
    31
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Calgary, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My family visited Edmonton days ago and I would say room is spacious and clean. The staff are friendly. It is near south common shopping and accessible to other restaurants. Would recommend this hotel to everyone.

Was this review helpful? Yes
Strathmore, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The perfect location for our trip to Edmonton. Close to the train station for our trip to commonwealth stadium. The staff were excellent, the breakfast bar was awesome, as always. Probably one of the most comfortable beds I've had in a hotel, which is very important to us.

Was this review helpful? Yes
Terrace, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Our family of 10 stayed for 3 nights. We booked suite rooms. Got rooms 312 & 313. The good: - Free breakfast was great as it is with all Holiday Inn free breakys. - Suite room was spacious and comfy. - Clean with all the amenities. - Friendly staff and the same fast check-in and out we love about these... More

Was this review helpful? Yes 1
Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

So we made a reservation to stay at this hotel a few weeks ago. We requested a renovated room that was a one bedroom suite and were assured that is what we would receive. We tried to check in at 2 pm yesterday as we were going to be out all afternoon and into the early evening. The gentleman would... More

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Paula H, thank you for taking the time to review our hotel and providing a feedback regarding your experience with us. We apologize that you did not receive a newly renovated room as per your request. While our hotel is currently under renovations, no rooms were completed at the time of your reservation. It is believed that the agent... More

Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I just left the hotel: it's in a good position, near everything downtown Edmonton. The guys at the reception are all friendly and nice and ready to help you out: thank you! The room is big and clean, the furniture just renovated, the bed is confortable. The bathroom is simple but clean. Breakfast: everything is take away, I'd say regular... More

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear al78by, thank you for taking the time to review our hotel and for providing feedback regarding your stay with us. Thank you for choosing our hotel for your business trip and for acknowledging our award winning staff. We apologize that our fitness facility and swimming pool were not up to your expectations however, your comment was forwarded to the... More

Saskatchewan
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 18, 2014 via mobile

2 thumbs up holiday inn- we needed a room for 4 days as our granddaughter was taken to children's hospital and we drove up from sask.to help out.They gave us a fantastic rate when we told them what had happen and all they asked for was a confirmation note from Dr.or nurse proving this,no problem.I'm a fussy bed and pillow... More

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HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear the snowbirds, thank you for taking the time to review the Holiday Inn Express Edmonton Downtown and for gifting us with a 5 star review. We are glad that we were able to help you relax during this stressful time with our brand pillows and brand new beds. Thank you for acknowledging our award winning staff as it is... More

Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 15, 2014

My family and I continue to book this hotel and are always satisfied. We travel with 3 small children and the staff is very accommodating and friendly. My kids love the pool area and the breakfast. Always a good selection. However, it is the staff who makes our experience so enjoyable. They can't do enough for us. We have no... More

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear tadlh, thank you for your kind words and for gifting us a 5 star review. Additionally, thank you for acknowledging our award winning staff as it is our aim is to ensure every guest leaves fully satisfied. We are glad that you were able to stay with us during a time when our pool was completely renovated and that... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed July 9, 2014

The pictures make it look decent on Travelocity when i booked the rooms. Got there and was a little disappointed. The room we were given had this foul odor and cigarette smoke. My wife was not happy. Called to front desk to request different room and was offered a kind bed and a cot for two adults and two small... More

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Adam8888, thank you for choosing our hotel for your family trip and for taking the time to provide a synopsis of your experience with us. We apologize for not getting you in to your room right, the first time you stepped up to our Front Desk. Your comments were forwarded to our housekeeping department, and an action plan was... More

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 5, 2014 via mobile

Good location.Great staff and even better prices. Unfortunately none of it makes up for the dated dark rooms. This elevator looks like it is from a completely different era and the building seems to have been built in the 70s probably as a apartment complex.

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Sankoshy, thank you for taking the time to review our hotel and providing us with your feedback. We apologize that your room was darker than your comfort level, and that the elevators were imperfect. Your comments were forwarded to the appropriate managers/departments for review and consideration for brighter rooms are in favor, in our upcoming renovation plans. We are... More

Edmonton, Canada
Top Contributor
50 reviews 50 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 17, 2014

They are renovating and have the pool closed. The pool is a big reason I stay there. Did not tell me it was closed until after I checked in. Charged full price. Since 2006 I have been staying at the hotel when I am in Edmonton and it has consistently gone downhill. Although they charge premium rates. Better hotels are... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear traveljunkie22_10, Thank you so much for your comment. I sincerely apologize for the inconveniences that you encountered with the construction work ongoing. This feedback will be shared with the management that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Again, thank you for your review. We look forward... More

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Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
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Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#25 Business Hotel in Edmonton
Hotel Class
Official Description (provided by the hotel)
Smoke Free Downtown Edmonton Hotel's Location is IdealThe Holiday Inn Express Edmonton Downtown offers unparalleled service & amenities for your next visit to Edmonton, Alberta. Our hotel's staff will make your stay memorable.Guests of our renovated Edmonton hotel know our location, in the heart of downtown, means they can walk to the Alberta legislature, TELUS Field or the Citadel Theatre. There are so many things to do in Edmonton, from the 30 annual festivals, events at Rexall Place and the wonders of the West Edmonton Mall, that only a downtown Edmonton hotel's location will do.Corporate travelers know that a hotel's location in Edmonton can help them and our downtown location means easy access to the University of Alberta and the Shaw Conference Centre. We know what business travelers want when they travel, so we have free high-speed, wired and wireless Internet access throughout the hotel. There's a 24-hour Business Centre and meeting rooms that can seat up to 200 people and we'll even handle your catering needs.Our guests know that the Holiday Inn Express Edmonton hotel's amenities add value to their stay. There's the free breakfast buffet each morning and easy access to the Free Press Bistro in the hotel. 90% of our rooms feature a balcony as well as a pillowtop mattress. You can relax in the indoor pool, whirlpool or the steam room after a workout in the Fitness Centre. Stay Smart at our Holiday Inn Express Edmonton Hotel. ... more   less 
Number of rooms
140

Questions & Answers

Questions? Get answers from Holiday Inn Express Edmonton Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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