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All 90 Edmonton hotels

Holiday Inn Express Edmonton Downtown

2.5 of 5 Hotel   |   10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada (Downtown)
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Ranked #28 of 90 Hotels in Edmonton
A recent review
3 of 5 stars reviewed 3 weeks ago
Kot79 Winnipeg, Canada
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179 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winnipeg, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good thing about this hotel is that it is in a very good downtown location within a reasonable price range... The rooms are nice and have cozy little balcony facing the street (but still nice)... Otherwise, it was a bit disappointing - the hotel is undergoing renovation and constructions, so it wasn't very comfortable. The breakfast was ... well... More

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HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Kot79, thank you for taking the time to review our hotel and for providing us with you feedback regarding your stay with us. We apologize that your stay was less than perfect with us as we wished for you to have a more satisfactory stay. Thank you for acknowledging our location and our rooms as we are glad that... More

Calgary
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Holiday Inn Express in downtown Edmonton for one night for business. The staff were very accommodating and friendly and the check in went smoothly. The hotel is in the midst of a significant renovation which will be very nice when completed. I stayed in a king suite with a couch and the room was very... More

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HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Workinonretirement, thank for providing your feedback regarding your stay with us and for gifting us with a lovely 4 star review. We apologize that your rate did not meet your expectations; however, in the future, we recommend that you call us directly so that we can obtain the best rate for you. As well, we have various packages that... More

Cairns Region, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in Edmonton for the ITU World Championships Sprint Triathlon in which my girlfriend was competing. The hotel was fully booked with athletes from all over the world with some not having received their bikes or any other equipment that they needed for the upcoming races. However the hotel staff, especially Estere and David were simply fantastic in making... More

Was this review helpful? Yes 1
HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Hansuu, thank you for taking the time to gift us with a lovely 5 star review. We are glad that we were able to accomodate you and your girlfriend's requests during the ITU event, as it surely was a busy time for the hotel. Additionally, thank you for acknowleding our award winning staff, as they are the ones that... More

Richmond, BC,
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this location for 3 days….while they were under renovation. And the upgrades are both interior and exterior. The service level was exceptional given the state of the property. However, when you are under renovation, the stress levels of the guests can run very high.....so to alleviate this management had a meet and greet for all loyalty guests... More

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HYohannes, Front Desk Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Marathonguy, thank you for gifting us with a lovely 5 star review and for sharing your experience with us while staying at the Holiday Inn Express Downtown Edmonton. Thank you for acknowledging our reception to the guests, as this is just one of the many ways we wish to thank our guests for their business. We are glad that... More

Calgary
Top Contributor
50 reviews 50 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 11, 2014

It's a Holiday Inn and as such has some standard criteria that it tries to meet for the kind of hotel it is and for the price. We stay here for work often and I find that this hotel meets it's own standards admirably. This past visit the lobby was being renovated and so it looked a mess but It... More

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HYohannes, Front Desk Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Wilfcalgary, thank you for gifting us with a 4 star review and for your comments regarding your recent business stay with us. We wish to thank you for your kind words regarding our deluxe breakfast and hotel staff. As you've kindly indicated, we try our best to bring forward some standards above the brand and we try to make... More

Winnipeg Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 8, 2014

I was working in downtown Edmonton for the latter half of May and the full month of June and had the pleasure of staying at this property in the heart of downtown Edmonton. What a gem! The staff is extremely friendly; Estere and David in particular, and GM Kent Murray made me and my co-workers feel like family. The rooms... More

Was this review helpful? Yes 1
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Hotel_Dweller: thank you for taking the time to review our hotel and for gifting us with a wonderful tagline labelled "Exceptional Stay!" Thank you for acknowledging our clean and spacious rooms, as it is our award winning staff that makes it all happen. As we are an environmentally friendly hotel, using steel and glass cutlery is consistent with our... More

Nanton, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

After a horrific experience at our original Hotel, we went looking for another place to stay for 1 night - our first wedding anniversary. This was close to our evening entertainment and we were in a time crunch. The front desk staff said they had a room for us! YAY! It was clean, smelled good, newly renovated and I didn't... More

Was this review helpful? Yes 1
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Jen H: Thank you for taking the time to review our hotel and for gifting us with a wonderful 5 star review. We are very glad to hear that the Holiday Inn Express Downtown Edmonton, was a place of refuge for you, after your first hotel experience. Thank you for acknowledging our clean rooms and our deluxe hot breakfast,... More

Calgary
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 8, 2014

I'll preface my review by saying I travel to Edmonton quite a bit for work and generally stay at the same 2 hotels dependent on what I need. This was a quick personal trip and I booked using hotwire, so I was looking for a deal and had no other expectations. Room- very small but functional, it had what we... More

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Roseline, Thank you for taking the time to provide us with your valuable feedback regarding your stay with us. We apologize that your stay was not up to your expectations; however, your comments were forwarded to the appropriate departments for review. When you have a moment, please contact Michelle, our Front Desk Supervisor, to discuss further about your experience. More

Cairns, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 31, 2014

We were visiting from Australia for the Triathlon World champs and from the time we arrived we were welcomed and accommodated in every way. Estere and David were especially fantastic with them going out of thier way to ensure us very fussy and needy athletes were looked after. The room was great, the location excellent and would certainly reccomend.

Was this review helpful? Yes 1
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear holidayoneonone: thank you for taking the time to rate our hotel and for gifting us with your 5 star review. We are glad that our hotel, the Holiday Inn Express Downtown Edmonton, and our award winning staff was able to accommodate you during your competition(s). Thanks again for staying with us; we hope to see you again the next... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

My family visited Edmonton days ago and I would say room is spacious and clean. The staff are friendly. It is near south common shopping and accessible to other restaurants. Would recommend this hotel to everyone.

Was this review helpful? Yes 1
HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear B W, thank you for gifting us with a lovely 5 star review and for your kind words. We are very happy to hear that our location was convenient and fit in well with your plans. Thank you for your recommendation to others and for acknowledging our award winning staff. We are glad to hear our rooms met your... More

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Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Number of rooms: 140
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Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta

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