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All 90 Edmonton hotels

Holiday Inn Express Edmonton Downtown

2.5 of 5 Hotel   |   10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada (Downtown)
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Ranked #30 of 90 Hotels in Edmonton
A recent review
5 of 5 stars reviewed yesterday
marathonguy Richmond, BC,
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176 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, BC,
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed in this location for 3 days….while they were under renovation. And the upgrades are both interior and exterior. The service level was exceptional given the state of the property. However, when you are under renovation, the stress levels of the guests can run very high.....so to alleviate this management had a meet and greet for all loyalty guests... More

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Calgary
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a Holiday Inn and as such has some standard criteria that it tries to meet for the kind of hotel it is and for the price. We stay here for work often and I find that this hotel meets it's own standards admirably. This past visit the lobby was being renovated and so it looked a mess but It... More

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Winnipeg Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was working in downtown Edmonton for the latter half of May and the full month of June and had the pleasure of staying at this property in the heart of downtown Edmonton. What a gem! The staff is extremely friendly; Estere and David in particular, and GM Kent Murray made me and my co-workers feel like family. The rooms... More

Was this review helpful? Yes 1
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Hotel_Dweller: thank you for taking the time to review our hotel and for gifting us with a wonderful tagline labelled "Exceptional Stay!" Thank you for acknowledging our clean and spacious rooms, as it is our award winning staff that makes it all happen. As we are an environmentally friendly hotel, using steel and glass cutlery is consistent with our... More

Nanton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After a horrific experience at our original Hotel, we went looking for another place to stay for 1 night - our first wedding anniversary. This was close to our evening entertainment and we were in a time crunch. The front desk staff said they had a room for us! YAY! It was clean, smelled good, newly renovated and I didn't... More

Was this review helpful? Yes 1
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Jen H: Thank you for taking the time to review our hotel and for gifting us with a wonderful 5 star review. We are very glad to hear that the Holiday Inn Express Downtown Edmonton, was a place of refuge for you, after your first hotel experience. Thank you for acknowledging our clean rooms and our deluxe hot breakfast,... More

Calgary
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'll preface my review by saying I travel to Edmonton quite a bit for work and generally stay at the same 2 hotels dependent on what I need. This was a quick personal trip and I booked using hotwire, so I was looking for a deal and had no other expectations. Room- very small but functional, it had what we... More

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HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Roseline, Thank you for taking the time to provide us with your valuable feedback regarding your stay with us. We apologize that your stay was not up to your expectations; however, your comments were forwarded to the appropriate departments for review. When you have a moment, please contact Michelle, our Front Desk Supervisor, to discuss further about your experience. More

Cairns, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were visiting from Australia for the Triathlon World champs and from the time we arrived we were welcomed and accommodated in every way. Estere and David were especially fantastic with them going out of thier way to ensure us very fussy and needy athletes were looked after. The room was great, the location excellent and would certainly reccomend.

Was this review helpful? Yes 1
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear holidayoneonone: thank you for taking the time to rate our hotel and for gifting us with your 5 star review. We are glad that our hotel, the Holiday Inn Express Downtown Edmonton, and our award winning staff was able to accommodate you during your competition(s). Thanks again for staying with us; we hope to see you again the next... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family visited Edmonton days ago and I would say room is spacious and clean. The staff are friendly. It is near south common shopping and accessible to other restaurants. Would recommend this hotel to everyone.

Was this review helpful? Yes 1
Strathmore, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The perfect location for our trip to Edmonton. Close to the train station for our trip to commonwealth stadium. The staff were excellent, the breakfast bar was awesome, as always. Probably one of the most comfortable beds I've had in a hotel, which is very important to us.

Was this review helpful? Yes 1
Terrace, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2014

Our family of 10 stayed for 3 nights. We booked suite rooms. Got rooms 312 & 313. The good: - Free breakfast was great as it is with all Holiday Inn free breakys. - Suite room was spacious and comfy. - Clean with all the amenities. - Friendly staff and the same fast check-in and out we love about these... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Kimberly W, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your positive comments with the breakfast and our staff, we regret to know the inconvenience... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 25, 2014

So we made a reservation to stay at this hotel a few weeks ago. We requested a renovated room that was a one bedroom suite and were assured that is what we would receive. We tried to check in at 2 pm yesterday as we were going to be out all afternoon and into the early evening. The gentleman would... More

Was this review helpful? Yes
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Paula H, thank you for taking the time to review our hotel and providing a feedback regarding your experience with us. We apologize that you did not receive a newly renovated room as per your request. While our hotel is currently under renovations, no rooms were completed at the time of your reservation. It is believed that the agent... More

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Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Number of rooms: 140
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Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta

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