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Holiday Inn Express Edmonton Downtown

2.5 of 5
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10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
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Holiday Inn Express Edmonton Downtown
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Ranked #27 of 89 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 4 days ago
Carlo O Hamilton, Canada
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamilton, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel is undergoing renovations but their customer appreciation evening makes up for any inconvenience that may have caused! (Not to mention that their breakfast is pretty great too!) Parking is only $12 per night which must be the cheapest in Downtown Edmonton!

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here twice and is really one of the best hotels in Edmonton.... Very convenient,clean rooms,great location, complimentary breakfast awesome and overall great experience.I will definitely recommend it for sure and spa center/the shops onsite very nice as well

Was this review helpful? Yes 1
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Edwardboa, Thank you for such a great, positive and detailed review, so pleased to hear you are a returning guest and will continue to be. Glad to hear you believe Holiday Inn Express Downtown is one of the best hotels in Edmonton, that we are convenient, in a great location and have an awesome breakfast. It is nice you... More 

Calgary, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 28, 2015

On top of the Red Arrow bus station this hotel offers standard value hotel services. The ballroom up top is an interesting place to hold an event with its panoramic view of the city. If you're a smoker, this hotel has balconies on the most if not all of the rooms, a great benefit to you.

Was this review helpful? Yes 1
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Darwinkgo, Thank you for taking the time to write a review for our hotel and mentioning our lovely penthouse function room which is about to go under a huge change. I do how ever want to let you know although we have balconies on every floor our whole property is non smoking and there is a $250 fine if... More 

Prince George, Canada
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 15, 2015

It is a nice updated hotel which is quite close to downtown. There is restaurants and bars close by. The hotel is clean. The breakfast was good and complete. The only thing with this hotel, they charge you 12.00 a day for parking.

Was this review helpful? Yes 2
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Trent D Thank you for taking the time to write a review for our hotel Holiday Inn Express Downtown Edmonton. Pleased you enjoyed your stay in our newly renovated property, unfortunately everywhere is paid parking down town. Our lot is patrolled at night and you can come and go as you please which a lot of overnight lots don't... More 

Edmonton, Canada
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 1, 2015

Staff-Excellent friendly and helpful staff. Rooms-Very clean quiet and comfortable. Location-Fairly convenient location within walking distance to much of downtown. Amenities-Pool are is clean and inviting, never ate at the restaurant or used the gym. Other-Internet during my second stay was very poor. The breakfast is just OK, everyone should be able to find something they like for a light... More 

Was this review helpful? Yes 4
Erin B, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Traveljunky81, So pleased to hear you enjoyed your stay with us at Holiday Inn Express Downtown Edmonton and took the time to write a review for us. Delighted you enjoyed our newly renovated facilities, you found the rooms clean, comfortable and quiet as well as finding the staff friendly and accommodating during your stay. Glad you took advantage of... More 

Edmonton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015 via mobile

Great location for downtown and quiet..everything easily accessible. Front desk staff were very efficient and welcoming. The rooms were clean and the beds were wonderful! We enjoyed the hot breakfast..lots of variety for breakfast choices, hot and cold. The only downfall was as mentioned by others, tight parking spaces. All in all would definitely return!

Was this review helpful? Yes 1
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Rooksie, Thank you for a wonderful review for our hotel Holiday Inn Express Downtown Edmonton, we appreciate any feed back from our guests. I'm pleased to hear you enjoyed our newly renovated rooms, brand new beds, took advantage of and enjoyed our express continental breakfast. Unfortunately it has been brought to my attention recently that the parking is a... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 24, 2015

We stayed here on April 23/15. The room was very clean and comfortable. The staff were beyond exceptional! New to this area we were seeking information on a variety of details about the great city of Edmonton. The staff were knowledgeable and went out of their way to help us achieve a memorable experience. The executive continental breakfast was super.... More 

Was this review helpful? Yes 2
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Dominic A Thank you so much for such a wonderful and detailed review for our hotel Holiday Inn Express Downtown Edmonton. Pleased you found the rooms clean and comfortable, the staff will be happy to hear your feed back that you found them helpful, knowledgeable and beyond exceptional. Glad you enjoyed the complimentary express continental breakfast as well as... More 

Saskatoon, Canada
1 review
5 of 5 stars Reviewed April 20, 2015

I stayed last week. It is a very nice hotel and the recent renovations are great. Staff is extremely nice and very capable. The location is convient and is within walking distance to many good restaurants. Would definitely stay there again. G. Mills

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HYohannes, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Greg M Thank you for the staying at our award winning hotel Holiday Inn Express Edmonton Downtown. We are very pleased you honored us with a 5 star review. We are very happy and thankful that our recent renovation is being noticed by our valued guest as yourself as well as our staff capacity to make a difference. We... More 

Calgary, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

This hotel is after recent renovation. Rooms and the hotel spaces are equipped with very modern and nice facilities. Rooms are very clean and comfortable, air conditioning works perfectly.Service people working very professionally. Pricing very good in comparison to the quality of hotel. Location is perfect for downtown businesses.

Was this review helpful? Yes 2
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear 15913wide Appreciate the time you have taken to write a review for our hotel Holiday Inn Express Downtown Edmonton. We are glad to hear you enjoyed staying in our newly renovated property, found the staff professional and the pricing suited you. Pleased you found everything you needed during your stay close and convenient. Hope to see you again on... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

I stayed here couple weeks ago and love my stay Very comfortable stay. Nice lobby. Housekeeping are helpful and friendly. Good service and near to West Edmonton mall. I will recommend this to my friends.

Was this review helpful? Yes 1
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Carl S, Thank you for staying at the Holiday Inn Express Edmonton downtown and for your generous 4 star review. We are very pleased to hear that you enjoyed your stat with us and most of all you recommend our hotel as a returned guest. We thank you for your business and your positive feed , the Staff and... More 

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