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All 89 Edmonton hotels

Holiday Inn Express Edmonton Downtown

2.5 of 5 Hotel   |   10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
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Holiday Inn Express Edmonton Downtown

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72%
Ranked #31 of 89 hotels in Edmonton
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
csj82 Vancouver, Canada
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155 people have reviewed this hotel

Traveler rating
    44
    69
    25
    7
    10
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28
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69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The walls are thin - I could hear the people in the rooms on both sides of me. So your stay may depend on the people either side of you. There's a complimentary breakfast with a prettygood range of choices, and they provide bags to take food away if you're in a rush. I called down to reception when I... More

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Fort Frances, Canada
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay here when traveling to Edmonton for business and I enjoy the stay. The rooms are clean, the breakfast is alright and it is close to some great restaurants. The last time I stayed however the sauna and hot tub were down for repair/maintenance.

Was this review helpful? Yes 1
Calgary, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently stayed for a weekend trip on my IHG Rewards Points - everything was fine with the stay. I really liked the staff here as they were friendly for the most part. The room was great and perfect for a weekend traveler who is there to explore the city. The breakfast was great, good quality and the attendants here... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear LadyTravel08, Thank you for your stay and leaving us a review. It is lovely to read your compliments of our guest rooms. We are glad you enjoyed the breakfast. However, we regret your stay was negatively impacted by the level of noise created by the housekeepers. Please be assured that feedback we receive will be reviewed and most certainly... More

Kelowna
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel this week with my daughter, who was in and out of Emergency with severe tonsillitis. Staff could not have been more accommodating and caring and though the hotel was full, our room was very quiet and comfortable. Of special note are the super soft sheets and pillow choices, which are exceptional.

Was this review helpful? Yes 1
Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you want a basic hotel in downtown Edmonton that is fairly affordable then stay here. Wouldn't be my first choice unless you are on a budget. Bathrooms could use an update. Everything is sufficient but nothing spectacular. Exactly what I expected for the price.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Kimberly A, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank... More

Vancouver BC
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 10, 2014

We stayed at the Edmonton Holiday Inn Express again February 28 -Mar 2 2014. We had stayed before and enjoyed the visit again. Check in was quick, and we received a room assignment that we had requested, a high room on the south side gave us a bit of a view of the river valley. We were advised to phone... More

Was this review helpful? Yes 2
Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 8, 2014

This is an affordable/ budget hotel in a good location (quiet area, centrally located). The rooms are decent and clean. The staff are very friendly. The breakfast is great. It includes eggs, yogurt, baked goods, coffee, tea, and a bit of fresh fruit. If you checkout in the wee hours of the morning (before breakfast starts), they offer fruit and... More

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 28, 2014

Its getting difficult to find a decent hotel to stay at in downtown Edmonton - unless you want to pay a lot and stay at the Fairmont MacDonald. The hotel is well located if you have meetings downtown and is reasonably priced. That said the area is a little sketchy - and I wouldn't recommend walking by yourself at night.... More

Was this review helpful? Yes 1
Saskatoon
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed February 10, 2014

Just back after a weekend in Edmonton. Stayed two nights at the HIE, Friday and Saturday nights in a King room with a pull out sofa bed. We travelled to Edmonton for a dance convention and try to stay at HIE hotels when we travel as a family for the amenities - especially the included breakfast. This location was okay.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear daLesters, Thank you for taking the time to express your thoughts and concerns. We appreciate your compliments on our breakfast and bathroom amenities. However, I am disappointed to read that your stay with us did not live up to your expectations. I sincerely apologize for we fell below your standards on most of our amenities and particularly with the... More

Delta
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 19, 2014 via mobile

We arrived late into Edmonton and there was no close by parking available. Once in the room, king exec that furniture was dated and the rooms next to us were Very noisy up to 2am, thin walls, unable to get any sleep and phone in room didn't work, therefore unable to contact the front desk - checked out the next... More

Was this review helpful? Yes 2
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear David P, Thank you for your valuable feedback. We take every feedback very seriously. We sincerely apologize for not meeting your expectation as an IHG hotel chain. As you may be aware the city had lots of great concerts that took place during the time of your city. As a downtown property our parking spot has been fully taken... More

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Additional Information about Holiday Inn Express Edmonton Downtown

Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel
Holiday Inn Express Edmonton
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Official Description (provided by the hotel):
Smoke Free Downtown Edmonton Hotel's Location is IdealThe Holiday Inn Express Edmonton Downtown offers unparalleled service & amenities for your next visit to Edmonton, Alberta. Our hotel's staff will make your stay memorable.Guests of our renovated Edmonton hotel know our location, in the heart of downtown, means they can walk to the Alberta legislature, TELUS Field or the Citadel Theatre. There are so many things to do in Edmonton, from the 30 annual festivals, events at Rexall Place and the wonders of the West Edmonton Mall, that only a downtown Edmonton hotel's location will do.Corporate travelers know that a hotel's location in Edmonton can help them and our downtown location means easy access to the University of Alberta and the Shaw Conference Centre. We know what business travelers want when they travel, so we have free high-speed, wired and wireless Internet access throughout the hotel. There's a 24-hour Business Centre and meeting rooms that can seat up to 200 people and we'll even handle your catering needs.Our guests know that the Holiday Inn Express Edmonton hotel's amenities add value to their stay. There's the free breakfast buffet each morning and easy access to the Free Press Bistro in the hotel. 90% of our rooms feature a balcony as well as a pillowtop mattress. You can relax in the indoor pool, whirlpool or the steam room after a workout in the Fitness Centre. Stay Smart at our Holiday Inn Express Edmonton Hotel. ... more   less 
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