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Holiday Inn Express Edmonton Downtown

2.5 of 5
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10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
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Holiday Inn Express Edmonton Downtown
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Ranked #27 of 89 Hotels in Edmonton
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207 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
27 reviews 27 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a nice updated hotel which is quite close to downtown. There is restaurants and bars close by. The hotel is clean. The breakfast was good and complete. The only thing with this hotel, they charge you 12.00 a day for parking.

Was this review helpful? Yes 1
Edmonton, Canada
Top Contributor
51 reviews 51 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff-Excellent friendly and helpful staff. Rooms-Very clean quiet and comfortable. Location-Fairly convenient location within walking distance to much of downtown. Amenities-Pool are is clean and inviting, never ate at the restaurant or used the gym. Other-Internet during my second stay was very poor. The breakfast is just OK, everyone should be able to find something they like for a light... More 

Was this review helpful? Yes 3
Erin B, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Traveljunky81, So pleased to hear you enjoyed your stay with us at Holiday Inn Express Downtown Edmonton and took the time to write a review for us. Delighted you enjoyed our newly renovated facilities, you found the rooms clean, comfortable and quiet as well as finding the staff friendly and accommodating during your stay. Glad you took advantage of... More 

Edmonton
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Great location for downtown and quiet..everything easily accessible. Front desk staff were very efficient and welcoming. The rooms were clean and the beds were wonderful! We enjoyed the hot breakfast..lots of variety for breakfast choices, hot and cold. The only downfall was as mentioned by others, tight parking spaces. All in all would definitely return!

Was this review helpful? Yes 1
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Rooksie, Thank you for a wonderful review for our hotel Holiday Inn Express Downtown Edmonton, we appreciate any feed back from our guests. I'm pleased to hear you enjoyed our newly renovated rooms, brand new beds, took advantage of and enjoyed our express continental breakfast. Unfortunately it has been brought to my attention recently that the parking is a... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on April 23/15. The room was very clean and comfortable. The staff were beyond exceptional! New to this area we were seeking information on a variety of details about the great city of Edmonton. The staff were knowledgeable and went out of their way to help us achieve a memorable experience. The executive continental breakfast was super.... More 

Was this review helpful? Yes 2
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Dominic A Thank you so much for such a wonderful and detailed review for our hotel Holiday Inn Express Downtown Edmonton. Pleased you found the rooms clean and comfortable, the staff will be happy to hear your feed back that you found them helpful, knowledgeable and beyond exceptional. Glad you enjoyed the complimentary express continental breakfast as well as... More 

Saskatoon, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed last week. It is a very nice hotel and the recent renovations are great. Staff is extremely nice and very capable. The location is convient and is within walking distance to many good restaurants. Would definitely stay there again. G. Mills

Was this review helpful? Yes
HYohannes, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Greg M Thank you for the staying at our award winning hotel Holiday Inn Express Edmonton Downtown. We are very pleased you honored us with a 5 star review. We are very happy and thankful that our recent renovation is being noticed by our valued guest as yourself as well as our staff capacity to make a difference. We... More 

Calgary, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

This hotel is after recent renovation. Rooms and the hotel spaces are equipped with very modern and nice facilities. Rooms are very clean and comfortable, air conditioning works perfectly.Service people working very professionally. Pricing very good in comparison to the quality of hotel. Location is perfect for downtown businesses.

Was this review helpful? Yes 2
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear 15913wide Appreciate the time you have taken to write a review for our hotel Holiday Inn Express Downtown Edmonton. We are glad to hear you enjoyed staying in our newly renovated property, found the staff professional and the pricing suited you. Pleased you found everything you needed during your stay close and convenient. Hope to see you again on... More 

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

I stayed here couple weeks ago and love my stay Very comfortable stay. Nice lobby. Housekeeping are helpful and friendly. Good service and near to West Edmonton mall. I will recommend this to my friends.

Was this review helpful? Yes 1
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Carl S, Thank you for staying at the Holiday Inn Express Edmonton downtown and for your generous 4 star review. We are very pleased to hear that you enjoyed your stat with us and most of all you recommend our hotel as a returned guest. We thank you for your business and your positive feed , the Staff and... More 

Trochu, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2015

Room was clean. Huge bed! Quite comfortable. Could not close the drapes; consequently, had lights from street in our room all night. Bothered my wife. One complaint though: Why charge for parking? Cost of staying in hotel is high enough.

Was this review helpful? Yes 1
HYohannes, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear George E T Thanks you for staying at our hotel and providing us with a valuable feed back as well as for honoring us with 3 stars. We are very sorry to learn that you were not able to close the drape and or the black out curtain. If you would have brought this to one of our members... More 

Vancouver BC Canada
Top Contributor
71 reviews 71 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 22, 2015

I stay here every couple of months on business. Very good hotel. Nice rooms, the breakfast is good, and what may seem to be a minor point, but is important to me, is they have china and proper silverware (ie not Styrofoam and plastic) available for breakfast. This is my go-to place for business in Edmonton

Was this review helpful? Yes 1
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Mikeyjoe68, Thank you for taking the time to rate our hotel Holiday Inn Express Downtown Edmonton so highly, so pleased we are your go to choice for a hotel in Edmonton. Glad you enjoyed our newly renovated rooms and complimentary breakfast, love the comment about the proper plates and silverware it's these little details that are excellent feed back... More 

NANOOSE BAY, BC
Reviewer
5 reviews 5 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 21, 2015

My colleague and I checked in at 12:15 AM and we were warmly greeted by the front office staffers and with our keys we received a bag containing bottled water and trail mix. When I asked, tongue-in-cheek, "Are we too late for breakfast?", a banana and carton of 2% milk from the kitchen were added. Great service! The hotel is... More 

Was this review helpful? Yes
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Michael Broadhurst So delighted that you took the time to give our hotel Holiday Inn Express Downtown Edmonton this wonderful review. Great to hear you had a good sleep on our brand new beds with no noise disturbances and you enjoyed the choice of pillows. Nice to know the water pressure was to your liking not a comment we get... More 

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Amenities