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Holiday Inn Express Edmonton Downtown

2.5 of 5
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10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
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1 room 1 guest
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Holiday Inn Express Edmonton Downtown
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a great price for a family of four. Paid 100 dollars total for a room for 1 night and a breakfast buffet. The room had 2 queen beds and was pretty spacious. The beds were very comfortable. The gym was pretty nice sized, and the pool was great, however the hot tub was not working. My only real complaint... More 

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Lethbridge, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just stayed at this hotel for 2 nights and I was very impressed with the friendly and helpful staff. The room was very clean and tastefully decorated, the beds were so comfortable and the hotel was very quiet. We had the pleasure of enjoying the EYMB playing the bagpipes in the parking lot at the church next door one... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself was fine: the room was quiet even with a street festival outside and there is a plentiful free breakfast buffet. However, there seems to be a communication problem between the on-line reservation system - which you MUST use to take advantage of the hotel's special offers- and the staff at the front desk. After two phone calls... More 

Was this review helpful? Yes
Erin B, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear KB, Thank you for taking the time to write this review. Its great to hear you enjoyed your stay with us and found lots of choices on the breakfast bar. Sorry to hear about the confusion on the parking charges. It is also good to double check your bill and to confirm the details at check in. I hope... More 

Mudgeeraba, Australia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I know this is the cheap property of the IHG group but the free breakfasts are ridiculous. Everything you choose to eat is in an individual disposable container and you eat off plastic plates and bowls with plastic forks and knives. The coffee is served in a styrofoam cup labelled "Recyclable" implying that they separate them, clean them and recycle... More 

Was this review helpful? Yes
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Tallaijohn, Thank you for taking the time to write this review. We appreciate the feedback, both good and bad. I am sorry to hear you were not happy with the breakfast utensils. We strive to provide the best possible service and breakfast to our guests and have chosen the recyclable serving utensils in an effort to make the best... More 

Mississauga, Canada
Level Contributor
114 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel. The room is great and the beds very comfortable. Overall very happy with my stay. Good simple breakfast in the morning. Very convenient location. The staff are very friendly and willing to go over and above to assist. My only peeve with this place was the extremely noisy air conditioner. I hope this will... More 

Was this review helpful? Yes 1
Letchworth
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the Holiday Inn Downtown Edmonton on two occasions during a holiday to Canada. The hotel is located right in the City centre of Edmonton, one block south of the main street (Jasper Avenue) and within easy walking distance of restaurants, stores, public transit. Despite that the hotel is on a quiet road and we enjoyed a very... More 

Was this review helpful? Yes 1
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Macosmaster, Thank you for taking the time to write this review. Its great to hear you enjoyed your stay at our hotel. It is a great spot to stay to take in all the festivals and attractions in the downtown core. I will pass along your kind comments to rest of the team and I hope you will come... More 

Surrey, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice place clean and respective. Staff are helpful pool was nice. Recommend it to any one who wants a nice place downtown with out breaking the bank. Only draw back is the parking you have to pay. Good variety of options for the free breakfast

Was this review helpful? Yes 1
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Barb Thank you for taking the time to write this positive review. Its great to hear you enjoyed your stay with us. I hope you will choose us again on your next trip to Edmonton. Happy Travels! More 

Chesterfield, Michigan
Level Contributor
276 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed July 30, 2015

this hotel has been totally redone. In fact, they were just finishing the final touches in the lobby. The staff was very friendly, especially Erin and Lisa. Breakfast is included. It is the usual HIE fare but the eating area was one of the nicer I have been in. The AC unit was very quiet not usual noise blower. This... More 

Was this review helpful? Yes 1
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear PhoenisSunDog Thanks for writing such a wonderful review. We are very proud of our newly renovated hotel and so its wonderful to hear positive feedback from our guests. I will pass along your kind comments to Lisa and Erin on the front desk. I hope you will come stay with us again on your next trip to Edmonton. Best... More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 30, 2015

We stayed here for a couple of days and would stay again. Clean, comfortable rooms with free breakfast. The pancake machine was wonderful for our family of 5. Pool area was decent. Parking was expensive but expected. We liked the balcony! Overall a good hotel!

Was this review helpful? Yes 1
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear SKFamily, Thank you for taking the time to write this positive review. Its great to hear you enjoyed your stay with us and took advantage of our awesome pancakes. I will share your kind comments with the rest of the team. We hope you will come stay with us again on your next visit to Edmonton. Happy Travels! More 

Edmonton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2015

My friend and I stayed early July 2015 and loved it! I was antsy about booking downtown, but it's in a very safe location! Warm and professional greetings from the lady at the desk, even though it was almost midnight! The entrance doors were locked because it was so late, but it made me feel safer that nobody could just... More 

Was this review helpful? Yes 1
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Shannon, Thank you so much for taking the time to write this wonderful review! Its great to hear you and your friend enjoyed your stay and felt safe and secure at our hotel. I will pass along your kind comments to the rest of the team. We look forward to having you stay with us again. All the best. More 

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