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Holiday Inn Express Edmonton Downtown

2.5 of 5
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10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
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Holiday Inn Express Edmonton Downtown
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Ranked #27 of 89 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 4 days ago
boardereight alexandria, va
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214 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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alexandria, va
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

i found the HI express Edmonton downtown perfect for my stay. the location is great, near the LRT and many restaurants. the breakfast food and wifi service was good. I would recommend it, really no complaints.

Was this review helpful? Yes
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel staff were very friendly. Checked in and got rooms very quickly. Rooms were clean and had a nice balcony as well. Beds were very comfortable and we all had a good night's rest. Decent free breakfast in the morning. Only downside is you have to pay for parking and no valet service is offered.

Was this review helpful? Yes
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Mark, Thank you for taking the time to write such a kind review. Its great to hear you enjoyed your stay with us and had a restful sleep. As we are a downtown hotel and close to all the excitement, we also have the challenge of parking and unfortunately need to charge a minimal fee. On your next trip,... More 

common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Only good thing was service, I would rate that a four but the stay itself was a one star. One-night stay to visit a family friend while in Western Canada. Initially given a non-smoking room that reeked of stale cigarette smoke, hotel staff accommodated our room change request. Woken up at 3:00 in the morning by unbelievably loud banging noise... More 

Was this review helpful? Yes
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear welovethesnow, Thank you for taking the time to write this review. I am very happy to hear that you found the staff helpful and attentive, but very sorry to hear you experienced noise issues and a room that smelled like smoke. We are a 100% smoke free hotel and are very strict on this point. Glad to hear you... More 

Washington, DC
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family and friends stayed here in four different rooms. The staff were all great from the cleaners to the front desk. If we ever go back to Edmonton, we would stay here again. It's close to all the bridges, farmer's market, legislature building, conservatory, the subway and great restaurants. The hotel has coin operated laundry machines. The only negative... More 

Was this review helpful? Yes 1
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear TVK2009 Thank you for taking the time to write such a kind review. Its great to hear you and your family enjoyed their stay with us. The staff takes great pride in their work here and it shows. I will pass along your kind comments. I am sorry to hear you had issues with the wifi, we are currently... More 

Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is undergoing renovations but their customer appreciation evening makes up for any inconvenience that may have caused! (Not to mention that their breakfast is pretty great too!) Parking is only $12 per night which must be the cheapest in Downtown Edmonton!

Was this review helpful? Yes 2
Erin B, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Carlo O We appreciate you taking some time to write a review for our hotel Holiday Inn Express Downtown Edmonton. Pleased you enjoyed our reception that we hold every Wednesday night as well as enjoying our express continental breakfast. I apologize for any inconvenience for our on going up grades, I hope this did not disturb you during your... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 16, 2015 via mobile

I have stayed here twice and is really one of the best hotels in Edmonton.... Very convenient,clean rooms,great location, complimentary breakfast awesome and overall great experience.I will definitely recommend it for sure and spa center/the shops onsite very nice as well

Was this review helpful? Yes 3
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Edwardboa, Thank you for such a great, positive and detailed review, so pleased to hear you are a returning guest and will continue to be. Glad to hear you believe Holiday Inn Express Downtown is one of the best hotels in Edmonton, that we are convenient, in a great location and have an awesome breakfast. It is nice you... More 

Calgary, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 28, 2015

On top of the Red Arrow bus station this hotel offers standard value hotel services. The ballroom up top is an interesting place to hold an event with its panoramic view of the city. If you're a smoker, this hotel has balconies on the most if not all of the rooms, a great benefit to you.

Was this review helpful? Yes 2
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Darwinkgo, Thank you for taking the time to write a review for our hotel and mentioning our lovely penthouse function room which is about to go under a huge change. I do how ever want to let you know although we have balconies on every floor our whole property is non smoking and there is a $250 fine if... More 

Prince George, Canada
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 15, 2015

It is a nice updated hotel which is quite close to downtown. There is restaurants and bars close by. The hotel is clean. The breakfast was good and complete. The only thing with this hotel, they charge you 12.00 a day for parking.

Was this review helpful? Yes 2
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Trent D Thank you for taking the time to write a review for our hotel Holiday Inn Express Downtown Edmonton. Pleased you enjoyed your stay in our newly renovated property, unfortunately everywhere is paid parking down town. Our lot is patrolled at night and you can come and go as you please which a lot of overnight lots don't... More 

Edmonton, Canada
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 1, 2015

Staff-Excellent friendly and helpful staff. Rooms-Very clean quiet and comfortable. Location-Fairly convenient location within walking distance to much of downtown. Amenities-Pool are is clean and inviting, never ate at the restaurant or used the gym. Other-Internet during my second stay was very poor. The breakfast is just OK, everyone should be able to find something they like for a light... More 

Was this review helpful? Yes 4
Erin B, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Traveljunky81, So pleased to hear you enjoyed your stay with us at Holiday Inn Express Downtown Edmonton and took the time to write a review for us. Delighted you enjoyed our newly renovated facilities, you found the rooms clean, comfortable and quiet as well as finding the staff friendly and accommodating during your stay. Glad you took advantage of... More 

Edmonton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015 via mobile

Great location for downtown and quiet..everything easily accessible. Front desk staff were very efficient and welcoming. The rooms were clean and the beds were wonderful! We enjoyed the hot breakfast..lots of variety for breakfast choices, hot and cold. The only downfall was as mentioned by others, tight parking spaces. All in all would definitely return!

Was this review helpful? Yes 1
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Rooksie, Thank you for a wonderful review for our hotel Holiday Inn Express Downtown Edmonton, we appreciate any feed back from our guests. I'm pleased to hear you enjoyed our newly renovated rooms, brand new beds, took advantage of and enjoyed our express continental breakfast. Unfortunately it has been brought to my attention recently that the parking is a... More 

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Prices are for 1 room, 2 adults
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