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All 90 Edmonton hotels

Delta Edmonton South Hotel & Conference Centre

3.0 of 5 Hotel   |   4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada (Calgary Trail North)
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Delta Edmonton South Hotel & Conference Centre
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85%
Ranked #14 of 90 hotels in Edmonton
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 13, 2014
JHL321 Calgary, Canada
  • Reviews (83)
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83 people have reviewed this hotel

Traveler rating
    40
    31
    7
    5
    0
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17
16
5
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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There are newer reviews for Delta Edmonton South Hotel & Conference Centre
See the most recent reviews
Calgary, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2014

Nice clean recently renovated hotel. Easy to get to and not in downtown core. Restaurant in the hotel was not great, but was not terrible, the service could use improvement. Front desk staff a hotel were very courteous and helpful.

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your feedback and I am glad that you like our new renovated hotels and the location that makes it easy to find and easy to access all parts of Edmonton from. I have shared your comments about the restaurant with my team for us to learn from and we will endeavour to provide a better... More

Saskatoon, Canada
1 review
4 of 5 stars Reviewed May 11, 2014

My friend & I stayed two nights at Delta South. It was great, especially Lucila at the front desk...so friendly & helpful. Beds are super comfortable. Forgotten items were delivered promply. Convenient location to anywhere in the city. We will stay here again.

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, Your comments speak to the best of what our hotel has to offer. Foremost, the exceptional service from team members like Lucila, new renovated hotel, very easy location to find and access Edmonton from and a desire to earn your patronage at every opportunity. Thank you for staying at Delta Edmonton South. Regards, A Sandhu General Manager More

Vancouver, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
4 of 5 stars Reviewed May 9, 2014

way better than I have expected. There is big enough courtyard in the middle of the hotel where you can go to a pub or to a restaurant. Feels like you are outside, nicely done surrounding. Breakfast open buffet was great, had some good options, fruits, hot and cold options. Rooms were big and not old. Big hotel be warned... More

Was this review helpful? Yes
Edmonton, Canada
Top Contributor
99 reviews 99 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 4, 2014

This an older Delta that has recently received a face lift. Parking is good, both lot and parkade. When reserving ask for a Mode room, as this signifies a renovated room. Overall the rooms are nice. However, in our room the shower was small and the sliding pocket room would not stay open. The front desk staff are pleasant and... More

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, Our hotel is completely renovated now and offers our guests best four star full service experience. Our location allows you to access all major attractions of Edmonton like West Edmonton Mall, International Airport and downtown within 15 minutes. Thank you for your patronage. Regards, A Sandhu General Manager More

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 2, 2014

Great service throughout this hotel! Small hiccup was dealt with and the manger at checkout took the time to address and apologize for the problem. It's service like this and a recently renovated hotel that will have me back in Edmonton here.

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, I am thrilled that you noticed our focus on providing exceptional service to our guests. Even with the fully renovated hotel with all the amenities that a guest expects of a best in class four star hotel, it is our team members service culture that sets our hotel apart. We all look forward to welcoming you back. Regards,... More

Chilliwack, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 19, 2014

My husband and I are currently staying at the Delta Edmonton South. If the trip wasn't already paid for we would change hotels. When staying at a Delta hotel there are certain assumptions one makes. For example: room service. My husband and I arrived late Thursday night. Our son and future daughter-in-law picked us up from the airport and all... More

Was this review helpful? Yes 1
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, I profusely apologize for the stay experience that you have had and want to set it right. I promise to follow-up on each concern that you have listed and follow-through to ensure that it is not repeated. I am meeting my departmental managers in next half hour to go over your feedback and investigate and decide on follow-up... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2014

first room had hair in the bed (not a good start) second room - ok first nite - on examination bed linen had soiled brown stain near head area Room was noisy - there was a clicking sound that would kick in and kick out; spent some time tracking it down and it was coming from somewhere in the duct... More

Was this review helpful? Yes 1
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, I apologize profusely about your stay as our housekeeping team takes exceptional pride in the standard of cleanliness. Clearly, in this case, we failed and will learn and strive further. We have also looked at the room noise that you have mentioned and our maintenance team has addressed it. I sincerely do hope that you give us another... More

Ottawa, Ontario, Canada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 13, 2014

everything is perfect came here many times never went to pool.... tryed to go... full of ?$),&& kids screaming i mean other hotels like hampton have a separate pool for kids. not everyone like kids you know.... try to go in hut tub with your man to relax with 5 anoying kids in there. no way !!! i looked around... More

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your feedback and we appreciate your continued loyalty. I apologize that the past stay was not as enjoyable as you have come to expect. I am going to review your suggestions with my team and place better processes in place for the odd weekend that we have a sports team in-house. If I could be... More

Vancouver, Canada
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 29, 2014

Located just off Calgary Trail and the Whitemud freeway the location of this hotel is ideal for getting onto main roads connecting to the different areas of Edm. Staff super friendly, excellent housekeeping, rooms very new and modern and most importantly, clean! There is a nice lounge, a restaurant on site, 24 hr workout room and swimming pool, even thoughtful... More

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your glowing feedback of Delta Edmonton South. I am glad that you like our other loyal guests love the cleaning standards as well as attention to detail in our new renovated rooms and the facilities like swimming pool, Fitness Centre as well as our 4404 restaurant and Aurora Lounge. You are also very observant to... More

Toronto, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2014

I'm a big fan of the Delta hotel chain and this property has reminded me again why I like the brand. The hotel is nicely renovated throughout including all common areas meeting space and guest rooms. The restaurants on site offer excellent food and the staff is top notch. Definitely returning to the Delta Edmonton South the next time I'm... More

Was this review helpful? Yes
Marko K, Director of Operations at Delta Edmonton South Hotel & Conference Centre, responded to this review

Thank you for being such a big fan of Delta! We certainly appreciate your business and the opportunity to serve you. I will take great pride in sharing your comments with our dedicated team. We look forward to welcoming you back soon Marko Koltalo Director of Operations More

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Additional Information about Delta Edmonton South Hotel & Conference Centre

Address: 4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Calgary Trail North
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Delta Edmonton South Hotel & Conference Centre 3*
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Also Known As:
Delta Edmonton South Hotel And Conference Centre
Edmonton Delta
Delta Edmonton South Hotel & Conference Centre Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Edmonton #15 Business Hotel in Edmonton
Hotel Class
Number of rooms
237

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