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Delta Edmonton South Hotel & Conference Centre

Ranked #16 of 89 Hotels in Edmonton
Certificate of Excellence
4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada
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Delta Edmonton South Hotel & Conference Centre
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    132 reviews from our community

    Traveler rating
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (32)
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    Calgary, Canada
    Reviewer
    5 reviews 5 reviews
    5 hotel reviews
    2 helpful votes 2 helpful votes
    1 of 5 stars Reviewed 4 days ago NEW

    The front desk staff were very rude. Upon our arrival they told us that the hotel is overbooked and they changed our room type. Will never stay here ever again. The hotel staff and the service are horrible. Small and smelly room. We saw stains on the bedsheet. The bathroom was dirty and not enough towels. We went for the... More 

    Was this review helpful? Yes
    DeltaES, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

    Dear Guest, Thank you for taking the time to provide us with your feedback. I was disappointed to hear of your experience while staying with us. I would like to speak with you directly to understand the particulars of your experience, allowing us to follow up and ensure that we are resolving the challenges you experienced for the future. If... More 

    North Battleford, SK
    Top Contributor
    76 reviews 76 reviews
    21 hotel reviews
    56 helpful votes 56 helpful votes
    3 of 5 stars Reviewed 1 week ago

    I have stayed at this hotel many times over the year and I am happy to say that they have really improved the look and service of this hotel. But in some aspects they have a LONG way to go. First off, I did give this hotel 3 stars instead of 1 was only because the room was great and... More 

    Was this review helpful? Yes
    DeltaES, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

    Dear Guest, Thank you for sharing your experience with us. We appreciate your feedback on the positive transformation our property has made over the last number of years and some of the exceptional service experiences that you encountered during your recent stay with us. I was disappointed to hear of some of our shortcomings while dining with us on valentines.... More 

    Ottawa, Canada
    Senior Contributor
    25 reviews 25 reviews
    12 hotel reviews
    6 helpful votes 6 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Newly renovated so it looks "pretty" plus the rooms have a tea kettle so one doesn't have to drink coffee flavoured tea from the coffee maker. I rarely see this. There is also all the smart plug in access at the desk, so no crawling on your knees underneath a desk. Staff genuinely care about the guests and go beyond... More 

    Was this review helpful? Yes
    DeltaES, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

    Dear Guest, Thank you for taking the time to share your experience at the Delta Edmonton South on Trip Advisor. We were pleased to hear that you enjoyed our new mode rooms and that you picked up on some of the details that have been added with our guests in mind. All guest rooms within Delta Hotels and Resorts have... More 

    Calgary, Canada
    Contributor
    12 reviews 12 reviews
    6 hotel reviews
    13 helpful votes 13 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Very comfortable actually. The temperature was perfect. I would stay again however i wouod definitely ask for a room not facing the traffic on the east side. It was quite noisy all night. Thank goodness for ear plugs. The breakfast in morning was good and very accomodating. Great starbucks coffee. Loved that. Thanks to everyone. Will be back.

    Was this review helpful? Yes
    Calgary, Canada
    Senior Reviewer
    7 reviews 7 reviews
    4 hotel reviews
    4 helpful votes 4 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    In spite of the renovated rooms and the superior customer service (especially Patience - the "all-smiles" lady from Ghana), the hotel in general didn't offer anything special. The only restaurant in the building is very overpriced and its food less than mediocre; especially when you consider that you can cross the street in either direction and have a choice of... More 

    Was this review helpful? Yes
    DeltaES, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

    Dear Guest, Thank you for taking the time to provide us with your feedback. It was great to hear that you enjoyed our renovations and that we were able to provide you with superior service. We will certainly share your feedback with Patience. We were disappointed that you didn't see the value in our restaurant offering and were impacted by... More 

    Dublin, Ireland
    Senior Reviewer
    10 reviews 10 reviews
    8 hotel reviews
    15 helpful votes 15 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    From check in to check out i had a brilliant stay. It was a one night get away for myself and my wife which we told check in on arrival. A few mins later room service delivered a bottle of champs and some cheese cake , on the house. Great food in the lounge also. Great stay all round.

    Was this review helpful? Yes
    DeltaES, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

    Dear Guest, Thank you for taking the time to share your experience on Trip Advisor. It is great to hear that our team assisted you in celebrating your special night away and were able to exceed your expectations throughout your stay. We look forward to welcoming you back! Best Regards, Colin More 

    Georgetown, Indiana
    Reviewer
    5 reviews 5 reviews
    4 hotel reviews
    2 helpful votes 2 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    Just a note of appreciation for great service. Right down to a customer friendly tab adjustment at the lounge when the Swype wasn't working during a quick stop before catching the shuttle. Nicely hospitable.

    Was this review helpful? Yes
    Senior Reviewer
    6 reviews 6 reviews
    6 hotel reviews
    3 helpful votes 3 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    This hotel is clean, wonderful and pleasant. The workers are kind and very helpful. Definitely will stay again. Was there on business and the rooms were excellent for sleeping. Bathrooms were clean and restaurant downstairs was reasonable and great food.

    Was this review helpful? Yes
    Edmonton, Canada
    1 review
    5 of 5 stars Reviewed 5 weeks ago

    I found ALL staff I encountered at the Delta South extremely friendly. In the restaurant, at the front desk, in the hallway, on the elevator - every staff person was authentically friendly and helpful. My room was on the 9th floor facing south - no view of the downtown core but fabulous for bright sun and open sky (which was... More 

    Was this review helpful? Yes
    DeltaES, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

    Dear Guest, Thank you for taking the time to share your experience at the Delta Edmonton South! We were thrilled to see that each and every one of the colleagues that you encountered provided a genuine, elevated level of service during your stay. Additionally, we were pleased to hear that you enjoyed our technology friendly mode rooms. We look forward... More 

    Fort McMurray, Canada
    Senior Reviewer
    10 reviews 10 reviews
    6 hotel reviews
    4 helpful votes 4 helpful votes
    5 of 5 stars Reviewed January 21, 2015

    We are staying in a King room. Everything seems new and clean. Desk is set up well for business needs, there is a pleasant seating area with cool little table beside the window, and a modern upgraded bathroom. Very nice. Couple minor details for management to take care of- 1, the elevator in the basement (fitness room access) does not... More 

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    Additional Information about Delta Edmonton South Hotel & Conference Centre

    Address: 4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada
    Location: Canada > Alberta > Edmonton > Calgary Trail North
    Price Range (Based on Average Rates): $$
    Hotel Class:3.5 star — Delta Edmonton South Hotel & Conference Centre 3.5*
    Number of rooms: 237
    Reservation Options:
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    Also Known As:
    Delta Edmonton South Hotel And Conference Centre
    Edmonton Delta
    Delta Edmonton South Hotel & Conference Centre Alberta
    Hotel Style:
    #17 Business Hotel in Edmonton

    70 photos of this hotel

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    Amenities

    Highlights
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Pool
    • Bar/Lounge
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Hot Tub
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    Services
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Questions? Get answers from Delta Edmonton South Hotel & Conference Centre staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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