The hotel staff was very helpful during check in, and finding a place for dinner - Lucila was especially courteous and helpful. Thanks for the great stay.
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- Delta Edmonton South Hotel
- Delta Edmonton South
- Delta Edmonton
- Edmonton Delta

The hotel staff was very helpful during check in, and finding a place for dinner - Lucila was especially courteous and helpful. Thanks for the great stay.
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Dear Valued Guest,
Thank you for taking the time to rate your experience with us online. It appears that your stay with us was very positive and the service you received from our team was as well.
I would like to thank you for personally acknowledging the efforts of one of our employees individually and we will be sure to...
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I stayed here for a conference and it was ok. Being a Delta hotel, i was expecting something more. The hotel needs some tlc. One thing i really noticed was the carpets in the halls and lobby really needed a vacuum! Probably wont stay again because i feel the room price is too high for what you get. The location...
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Dear Valued Guest,
Thank you for your feedback regarding your recent stay. We are in the planning process right now to start a complete room renovation this year as we do recognize that our rooms are a bit dated and tired. There is a difference though between a tired product and one that is not clean and I am very...
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Truly amazing experience at this hotel.
We arrived at noon (3 hours earlier than the normal check in time). No problem, in fact they upgraded us to a bi-level suite. The front desk staff was very helpful with our two kids (5 yrs & 2 yrs). After driving for 8 hrs (yeah, we started driving at 4 in the morning),...
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Dear Valued Guest,
I would like to take this opportunity to thank you for your online review of your experience with us and the very warm comments that you have shared about our team.
I am truly proud of the individual you mentioned at check in as this is the level of service that defines us as a Delta and...
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I find the Delta to be consistent across locations. My stay here was enjoyable as usual. The location is near many restaurants, but I see the on site restaurant gets good reviews. The staff was very welcoming and quick with their service. The rooms aren't large but they are comfortable. Free Internet is offered wired and wifi. No complimentary bottled...
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Dear valued Guest,
Thank you for taking the time to share your feedback with us. I am pleased that your experience with our hotel as well as with our brand in general has been positive and consistent.
I am glad that you found our staff to be friendly and were able to enjoy our amenities and services while you were...
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Had a booking problem upon arrival and must say that the young lady at the front desk jumped through hoops to get it sorted out! Rooms was clean, the breakfast was simply the best I have ever had at any hotel....anywhere!
I have no problem recommending this hotel to anyone visiting Edmonton. It is conveniently located - close to restaurants...
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Dear Valued Guest,
Thank you for taking the time to rate your stay with us and share some feedback about your experience.
I am sorry that you initially had some booking issues at check in however I am happy that the staff member at the front desk was able to quickly and professionally sort that out for you.
I am...
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I have no idea why this hotel has dropped on the list. I was on the 6th floor facing east to a road but there was never all that much noise. The people complaining must have been on lower floors. I always ask for the highest floor available. We got a fantastic deal for our 6 night new years eve...
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Dear Valued Guest,
I would like to thank you for the comments that you posted online. I was very pleased to read that all areas of your stay with us were positive.
It is truly great when all service areas in the hotel are operating at a high level and an amazing stay comes together for someone. This is the...
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We attended the Latin New Years Eve Party at the Delta Edmonton South and had a fantastic time. The check in was efficient and friendly. The front desk agent let us know about New Years Day brunch and that we should make reservations if we were interested as some seatings were already sold out. The room was great, comfortable and...
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Dear Valued Guest,
I would like to thank you for taking the time to share your feedback with us regarding your recent New Years stay. I am happy that we were able to provide you with such an excellent experience. I know expectations are high when people are coming for a special event such as a new years party and...
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My husband and I go to Edmonton often. For this trip we went with a group of friends for the World Juniors and they all wanted to stay at the Delta. We stayed from Dec 28 - Jan 1, 2012.
Two positive things I have to say about our stay the fitness centre was nice and had a lot of...
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Dear Valued Guest,
I am sorry that you did not enjoy your experience with us on your recent visit. I would like to start by apologizing for you not liking your guest room as you found it to be dated. We are receiving renovations in all of our guest rooms this year and will have a much more modern product...
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We have stayed at the Delta South Edmonton more then 7x over the years, it was the go to hotel for us when we go to Edmonton. But this last stay has made us rethink that.
We booked the king & bunkbed room, the beds were comfortable, and the bunkbed had it's own little room. I guess that was the...
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Dear valued Guest,
Thank you for taking the time to share your experience with us. I would like to apologize for your experience not being positive. It is definitely a standard for our housekeeping team to check and clean the small bunk bed room as well as the rest of the hotel room and I am sorry this was overlooked....
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I booked a room over the phone for my parents as part of their celebration gift of their 50th Anniversary. The afternoon of, I went to the front desk to enquire about having all of my parents luggage sent to their room before they checked in since this was all part of a surprise evening for them. In addition to...
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Dear Valued Guest,
Thank you for sharing your feedback regarding your recent experience with us. I am very happy that we were able to provide such a memorable experience for your parents on their anniversary.
I know when you book a room for someone else you want their experience to be perfect, especially on such an occasion, and I am...
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