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All 89 Edmonton hotels

Delta Edmonton South Hotel & Conference Centre

3.0 of 5 Hotel   |   4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada (Calgary Trail North)
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Delta Edmonton South Hotel & Conference Centre
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90%
Ranked #10 of 89 hotels in Edmonton
A recent review
4 of 5 stars reviewed 1 week ago
OliviaMISS Ottawa, Ontario, Canada
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56 people have reviewed this hotel

Traveler rating
    30
    19
    3
    4
    0
See reviews for
14
11
3
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Chilliwack, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My husband and I are currently staying at the Delta Edmonton South. If the trip wasn't already paid for we would change hotels. When staying at a Delta hotel there are certain assumptions one makes. For example: room service. My husband and I arrived late Thursday night. Our son and future daughter-in-law picked us up from the airport and all... More

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, I profusely apologize for the stay experience that you have had and want to set it right. I promise to follow-up on each concern that you have listed and follow-through to ensure that it is not repeated. I am meeting my departmental managers in next half hour to go over your feedback and investigate and decide on follow-up... More

1 review
2 of 5 stars Reviewed 1 week ago

first room had hair in the bed (not a good start) second room - ok first nite - on examination bed linen had soiled brown stain near head area Room was noisy - there was a clicking sound that would kick in and kick out; spent some time tracking it down and it was coming from somewhere in the duct... More

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, I apologize profusely about your stay as our housekeeping team takes exceptional pride in the standard of cleanliness. Clearly, in this case, we failed and will learn and strive further. We have also looked at the room noise that you have mentioned and our maintenance team has addressed it. I sincerely do hope that you give us another... More

Ottawa, Ontario, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

everything is perfect came here many times never went to pool.... tryed to go... full of ?$),&& kids screaming i mean other hotels like hampton have a separate pool for kids. not everyone like kids you know.... try to go in hut tub with your man to relax with 5 anoying kids in there. no way !!! i looked around... More

Was this review helpful? Yes
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your feedback and we appreciate your continued loyalty. I apologize that the past stay was not as enjoyable as you have come to expect. I am going to review your suggestions with my team and place better processes in place for the odd weekend that we have a sports team in-house. If I could be... More

Vancouver, Canada
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located just off Calgary Trail and the Whitemud freeway the location of this hotel is ideal for getting onto main roads connecting to the different areas of Edm. Staff super friendly, excellent housekeeping, rooms very new and modern and most importantly, clean! There is a nice lounge, a restaurant on site, 24 hr workout room and swimming pool, even thoughtful... More

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A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your glowing feedback of Delta Edmonton South. I am glad that you like our other loyal guests love the cleaning standards as well as attention to detail in our new renovated rooms and the facilities like swimming pool, Fitness Centre as well as our 4404 restaurant and Aurora Lounge. You are also very observant to... More

Toronto, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm a big fan of the Delta hotel chain and this property has reminded me again why I like the brand. The hotel is nicely renovated throughout including all common areas meeting space and guest rooms. The restaurants on site offer excellent food and the staff is top notch. Definitely returning to the Delta Edmonton South the next time I'm... More

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Marko K, Director of Operations at Delta Edmonton South Hotel & Conference Centre, responded to this review

Thank you for being such a big fan of Delta! We certainly appreciate your business and the opportunity to serve you. I will take great pride in sharing your comments with our dedicated team. We look forward to welcoming you back soon Marko Koltalo Director of Operations More

Dawson Creek
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stay here a couple of days for work last week. Service was great, room was clean and very modern, meeting room were lay out very nice. Very nice restaurant and lounge in the lobby. Would definitely being staying again.

Was this review helpful? Yes
Marko K, Director of Operations at Delta Edmonton South Hotel & Conference Centre, responded to this review

Thank you so much, as I am delighted to hear you enjoyed your stay. We are a very proud team hear at the Delta Edmonton South and comments such as yours continue to fuel our passion and commitment to Guest Service. We can't wait to welcome you back soon! Marko Koltalo Director of Operations More

Grande Prairie, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2014

I was travelling for work purposes with my two dogs and my husband and booked at the Delta Edmonton South simply because I have not had much success finding a clean, decent pet-friendly hotel in Edmonton so thought I’d try something new. I must admit that I almost forfeited my deposit when I pulled up to the hotel as it... More

Was this review helpful? Yes 2
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, I appreciate your resounding endorsement of Delta Edmonton South. Our team takes pride in delivering exceptional cleaning environment for our guests to enjoy and I am glad that you experienced it. Our central location as you mentioned allows you to access all parts of Edmonton within 15 minutes be it West Edmonton Mall or Airport or downtown. Our... More

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 6, 2014 via mobile

We booked in for 4 nights, but checked out after 1st night. Rooms are small, particularly bathrooms. Room air conditioning units noisy, and noise from other rooms can be heard all night. We checked into another hotel for same rate with suite size rooms and quite. Positive: Checkin staff very friendly and welcoming.

Was this review helpful? Yes
Marko K, Director of Operations at Delta Edmonton South Hotel & Conference Centre, responded to this review

Hello, I am very sorry to read you decided to leave us after your first impression. Those are comments we are not used to reading but more importantly not the experience we are known for providing. I would really appreciate the opportunity to speak with you in person and make this experience up to you. Please call me directly at... More

Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 26, 2014

I chose the Delta South to stay at after reading great reviews on Trip Advisor. I was not disappointed. There were several highlights to my stay - the bests were incredibly comfortable, the bathroom products were great, the internet was VERY fast and did not lose signal, and customer service was excellent. The check in/out process was fast and efficient.... More

Was this review helpful? Yes
Management response:

Thank you for your feedback. It is genuinely always appreciated to learn how our guests experiences are. You are correct our rooms do vary in sizes pending on what category you book in. But because of the design of our building some rooms vary in size depending on location in the hotel as well. I am terribly sorry for the... More

Red Deer, Canada
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 3, 2014

The hotel hosted our company's training event in September 2013 (yes, this is a late review). The front desk staff did an excellent job of accommodating the 100+ employees who checked in at the same time. The room was nicely furnished and the bed was awesome :) This hotel and the employees do a great job of making guests their... More

Was this review helpful? Yes 1
A S, General Manager at Delta Edmonton South Hotel & Conference Centre, responded to this review

Dear Guest, The sleep experience that our Delta Sanctuary beds provide is exceptional and I am glad that you enjoyed your stay in the newly renovated Delta Edmonton South. We have made a major investment to make sure that our guests truly enjoy all aspects of their stay and are thrilled with the positive feedback. Thanks again for your patronage... More

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Additional Information about Delta Edmonton South Hotel & Conference Centre

Also Known As:
Delta Edmonton South Hotel And Conference Centre
Delta Edmonton South Hotel
Delta Edmonton South
Delta Edmonton
Edmonton Delta
Delta Edmonton South Hotel & Conference Centre Alberta
Address: 4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Calgary Trail North
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Edmonton
#17 Romantic Hotel in Edmonton
#19 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Delta Edmonton South Hotel & Conference Centre 3*
Reservation Options:
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