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Hampton Inn by Hilton Edmonton/South

#12 of 88 Hotels in Edmonton
Certificate of Excellence
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10020 12th Avenue S.W., Edmonton, Alberta T6X 0P9, Canada
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1 room 1 guest
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Hampton Inn by Hilton Edmonton\/South
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329 Reviews from our TripAdvisor Community

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Traveler rating
    184
    100
    28
    11
    6
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107
60
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111
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (329)
  • Mar-May only
    (75)
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Jasper, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice fixtures. The hotel room looked nice but had an uncomfortably hard bed and [one-ply] sandpaper like toilet paper that you wouldn't expect in a hotel like this. One elevator out of service. According to other reviews this elevator has been out of service for some time. This hotel is way too far in the south away from anything in... More 

Was this review helpful? Yes 1
Fort McMurray, Canada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here 2 years ago and had a great experience, so I figured it would be a good choice again for our school shopping trip, the location is excellent if you plan on going to the South Common. The bathroom was clean and I loved the neutrogena products, I did not love that the shower faucet was stuck, so... More 

Was this review helpful? Yes
Edmonton, Canada
Level Contributor
56 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms were clean and comfortable. Pool area was clean and the kids liked it. Free breakfast was ok Great value at this hotel, very reasonable rate. Location is ok Staff was friendly and helpful. Overall good place to stay

Was this review helpful? Yes 1
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and had a wonderful experience at the hotel. We thank you for your loyalty to the brand and the hotel. On behalf of the entire team here at the hotel, we look forward... More 

Saskatoon, Canada
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I booked this hotel for it's location to Edmonton South Commons for a shopping trip. We were within ten minutes of fantastic shopping and a great selection of restaurants. The hotel was very clean, friendly front end staff, coffee always on, fresh baked cookies and lots of parking. There was only one elevator operating so it meant... More 

Was this review helpful? Yes 1
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and had a wonderful experience at the hotel. We thank you for your loyalty to the brand and the hotel. On behalf of the entire team here at the hotel, we look forward... More 

Calgary
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is up to the standards of the other Hampton Inn's that I have visited. Clean rooms, comfortable beds, good breakfast. But what I was not thrilled with, the wait at the front desk. Only one staff member on when I checked in, so had to wait longer than usual to check in. Then went back down to get... More 

Was this review helpful? Yes 2
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and had a wonderful experience at the hotel. We do apologize for the inconvenince you encountered at the front office, breakfast associates and the noise level. We will certainly address the issues and... More 

Vancouver, Canada
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our two night stay here. When booking, I was a bit leery about the location at the southern edge of Edmonton being "too far" from sites and restaurants...but I was pleasantly surprised. There are a ton of restaurants within a 10-minute drive, and it was within 20 minutes to downtown sites and West Edmonton Mall. Positives: quiet; comfortable... More 

Was this review helpful? Yes 2
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and had a wonderful experience at the hotel. I do apologize for the inconvenience you encountered with the elevator and the wifi signal which has been addressed with both service vendors to expedite... More 

Calgary, Canada
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a soccer tournament so the hotel was very full, which may have lead to some of the issues we had. Overall, it was a good stay, but there is room for improvement. The good: The staff were very nice. The room was clean. The bed was comfortable. The hotel was conveniently located for our needs. The not... More 

Was this review helpful? Yes 1
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and will certainly share your feedback regarding some of the issues you encountered during your stay and apologize for the inconvenience. We thank you for your loyalty to the brand and the hotel.... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this chain multiple times mainly for one week at a time and always had a great experience with the staff and all available amenities. For a low star hotel the complimentary breakfast and internet far exceeds expectations and to me it’s a big bonus on top the already competitive price. I always recommend this hotel to my friends... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and had a wonderful experience at the hotel. We thank you for your loyalty to the brand and the hotel. On behalf of the entire team here at the hotel, we look forward... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

This is a typical Hampton Inn. Extremely clean, tidy and decor and furniture well-maintained. Fantastic staff and breakfast. This is typical of the Hampton Inn chain which is why it is always our first choice. The rooms are extremely large with high ceilings a good open and airy feeling.

Was this review helpful? Yes 2
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and had a wonderful experience at the hotel. We thank you for your loyalty to the brand and the hotel. On behalf of the entire team here at the hotel, we look forward... More 

Sarasota, Florida
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

You can't go wrong at any Hampton Inn so we were assured of a short overnight stay. Nice and firm bed, clean environment, busy parking lot means lots of satisfied guests. Con: Breakfast is complete, however it's not as good as expected from previous experience. Check-in took longer than needed and not as cheery as it should be: too busy... More 

Was this review helpful? Yes 1
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and had a wonderful experience at the hotel. I do apologize for the arrival experience that was not as good as your previous stays and will certainly address this with the team. We... More 

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