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Hampton Inn by Hilton Edmonton/South

2.5 of 5 10020 12th Avenue S.W., Edmonton, Alberta T6X 0P9, Canada
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Certificate of Excellence 2014
Hampton Inn by Hilton Edmonton/South
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Hampton Inn by Hilton Edmonton/South
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280 reviews from our community

Traveler rating
    157
    83
    23
    11
    6
See reviews for
89
50
17
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
  • All months
    (280)
  • Mar-May only
    (54)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (72)
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Vanderhoof
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars NEW

We thought we were going to be close to the airport but ended up at the 'other' Hampton by Hilton hotel which was 20 minutes away. The hotel actually reimbursed our taxi fare from the airport! How often does this happen???? Thank you to all the staff who made the extra effort to make us happy. We loved the superb... More 

Was this review helpful? Yes 1
Hinton, Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Snowed and for our entire stay the sidewalks had not been shoveled. The halls were a mess. The Pool was FREEZING and the jets in the Hot Tub were not working. The bathroom in our suite had make up all over the counter and the pillows were terrible, SO flat you needed 4 to make 2. The Breakfast they offered... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. In regards to the review, I do apologize for the inconvenience you encountered and will certainly address your feedback with the team. The Bedding program and the breakfast items are brand standards that we follow in terms of offerings, and will certainly share your feedback with... More 

1 review
4 of 5 stars Reviewed 1 week ago

There was no hot water the first several hours after we arrived, the hot water tank was being repaired. I wished I had known this before going swimming. We couldn't shower afterwards and had to head out to dinner. Everything else about the hotel was quite good. Channel selection was very good, with movie central and a lot of channels... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 7
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and provided feedback to your overall experience with us during your stay. I do apologize for the hot water issue as it was something that took longer then expected. Our breakfast selection is... More 

Peace River, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed at Hampton Inn for a weekend with our sports team. First night was good but the next morning when we came back from our game some body entered couple of our team rooms. One laptop and a ipad was missing. Reported this to the frontdesk and they informed us that housekeeping has not entered the room yet. After further... More 

Was this review helpful? Yes 1
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I do apologize for the inconvenience you encountered during your stay with us. Safety and Security is our priority for all our guests. We have been in contact with the individuals regarding the missing items and hope to have a resolution. We look forward to welcoming... More 

Halifax, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is only 15 minutes from the airport and is close to all amenities. On site has a pool and fitness center. The staff are polite and efficient. Free breakfast has all you can ask for. The rooms are clean and spacious with soft or firm pillows. I stayed there (room 126) for a week in early February and... More 

Was this review helpful? Yes 3
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and provided great feedback to your overall experience with us during your stay. We look forward to welcoming you back to the hotel. On behalf of the entire team here at the hotel,... More 

Saskatoon, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

There's little here to complain about. The hotel is attractive relatively new and clean. The service from the front desk was very good and the free breakfast was good as well as I love the fact they had a breakfast bag to go. The only issue I had with the hotel was the business center I had something wrong with... More 

Was this review helpful? Yes 3
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and provided feedback to your overall experience with us during your stay. We will certainly address the issue of the heating in the business centre. We look forward to welcoming you back to... More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The price is generally much lower than other equivalent hotels in Edmonton and cleaner than a lot. The staff are helpful and the breakfast is free. The rooms do have fridges which the other Hampton, Edmonton West does not. My only complaints: a couple of the rooms need to be better sealed around the air conditioner, free wifi is inconsistent... More 

Was this review helpful? Yes 3
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. We certainly appreciate your feedback regarding the internet and the seals around the A/C units. We have recently installed 100 MB of Fibre Gateway for Internet and will certainly consult with our IT Team and the A/C units with our Enginerring team. I am glad to... More 

Top Contributor
101 reviews 101 reviews
26 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here again and cannot say enough good things about this hotel and it's staff. Super clean, comfy bed, fantastic breakfast & amazing staff. We arrived late in the afternoon & were greeted with 2 water bottles & our pick of chocolate bars or chips - one for each of us. Very nice treat after being on the road.... More 

Was this review helpful? Yes 3
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and provided great feedback to your overall experience with us during your stay. We look forward to welcoming you back to the hotel. On behalf of the entire team here at the hotel,... More 

Ottawa, Canada
Top Contributor
78 reviews 78 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel while visiting family in Edmonton. It is located near a cluster of hotels not too far from the airport and I chose it based on reviews from various websites. From the time I arrived, the customer service was excellent. I was promptly checked in and provided with a room even though I arrived much... More 

Was this review helpful? Yes 4
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and provided great feedback to your overall experience with us during your stay. We look forward to welcoming you back to the hotel. On behalf of the entire team here at the hotel,... More 

Alberta, Canada
Top Contributor
66 reviews 66 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a great stay at this Hampton. Greated with a free bottle of water and snacks, and great service. Terrific warm breakfast, one of the best I've had for options, and very comfortable beds and pillows. The only suggestion I would make is to have the temperature of the pool warmer, as my son's lips turned purple after a... More 

Was this review helpful? Yes 4
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review

Dear Valued Guest: Thank you for taking the time to complete the on-line review. I am glad to see that you have enjoyed your stay with us and provided great feedback to your overall experience with us during your stay. Thank you for the feedback regarding the pool and hot tub. We look forward to welcoming you back to the... More 

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Additional Information about Hampton Inn by Hilton Edmonton/South

Address: 10020 12th Avenue S.W., Edmonton, Alberta T6X 0P9, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn by Hilton Edmonton/South 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hilton Hotels, Hotels.com, Orbitz, Travelocity, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Hampton Inn by Hilton Edmonton/South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn By Hilton Edmonton/South Alberta
Hotel Style:
#5 Family Hotel in Edmonton
#6 Business Hotel in Edmonton
#12 Romantic Hotel in Edmonton

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