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Hampton Inn by Hilton Edmonton/South

2.5 of 5
10020 12th Avenue S.W., Edmonton, Alberta T6X 0P9, Canada
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Hampton Inn by Hilton Edmonton/South
Ranked #27 of 86 hotels in Edmonton
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95 reviews from our community

    Trip type
Traveler rating
    36
    39
    7
    7
    6
Date Rating
BC
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2013

This Hotel is a good hotel, the staff is friendly and helpful, it is clean, but the towels need upgrading they are getting thread bare, the hotel was nicly complimented with a continental breakfast buffet. not very close to shopping, at least a 5 minute drive. there is a few restaurants close but quite pricy.

Was this review helpful? Yes 1
See 2 more reviews by johngbc for Edmonton
Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
May 12, 2013

Dear Valued Guest; Thank you for your time posting your heart warming comment on trip advisor. I'm glad to hear that you enjoyed the hamptonality experience you received from our staff. Our Housekeeping supervisor and myself are checking all the towels to ensure we don't use the ones that are in poor condition. In behalf of the whole Hampton Inn... More

Lethbridge, Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013

Large, comfortable rooms. Friendly staff who helped us navigate public transit and gave takeout food recommendations. The hot items of the breakfast varied each day so we were not bored during our four-night stay. Again, I can not say enough how friendly and helpful the staff were during our stay. We plan to visit again this summer.

Was this review helpful? Yes
Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
May 10, 2013

Dear Valued Guest; Thak you for time posting your heart warming comment on trip advisor. I'm very happy to hear that you enjoyed your stay with us. I'm also glad to hear that you like the experience and the service that our staff have provided during your stay. In behalf the whole Hampton Inn Edmonton South, Thank you for staying... More

Medicine Hat, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2013

Rooms are very clean and comfortable and smell new. The pool and hottub were clean. I really like the fitness center. The complimentary breakfast was lovely and even slightly different Saturday and Sunday which was a pleasant surprise. The staff and management go above and beyond to accomodate. I suggest requesting a top floor room away from the stairwell when... More

Was this review helpful? Yes 1

Review collected in partnership with Hampton

Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
April 26, 2013

Dear Valued Guest: Thank you for your time posting your comment on Tripadvisor. I was so thrilled reading your comments. I'm so happy to hear that we don't only meet your expectation, but exceeded them. In behalf of the whole Hampton Inn Edmonton South team, we look forward on your next stay and serving you again. Regards, Ron Lupa Director... More

Hinton, Alberta, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2013

This is our second time staying here in last year and the first time was better, this time we used the pool and found the water was so cold you couldnt last longer then 10 mins in the water and had to get out. Then the TV in our room had very low volume even though it was FULL blast... More

Was this review helpful? Yes 1
Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
April 20, 2013

Dear Valued Guest: Thank you for your time posting your feedback on trip advisor. I'm so sorry that you had an unpleasant stay. Our swimming Pool boiler broke twice during your stay and didn't get the parts not until the Monday. The other issues that you mentioned such as the TV and the bathroom and the condition of the main... More

1 review
4 of 5 stars Reviewed April 13, 2013

So after partying till 2-30 in the morning Friday night I left Calgary for Edmonton 5 in the morning on sat. My check in time was 3pm. Hotel was completely booked the day prior n the present day as well. It was snowing heavily n I didn't wanted to go anywhere driving around the city in such weather. I came... More

Was this review helpful? Yes
Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
April 20, 2013

Dear Valued Guest: Thank you for your time posting your feedback on tripadvisor. I'm very happy to hear that you had a wonderful stay with us and we have exceeded your expectations. In behalf of the whole Hampton Inn team, we look forward on your next stay and to serve you again. Regards, Ron Lupa Director of Operations More

Alberta, Canada
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 8, 2013

I stayed here one night passing through Edmonton. The hotel was easy to find and a welcome suprise. Check-in was quick and I was offered complimentary snacks and water, which is an added bonus. My room was large and comfortable. The continental breakfast was good and the breakfast room was also large and well kept. No compliants regarding my stay.... More

Was this review helpful? Yes
Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
April 20, 2013

Dear Valued Guest: Thak you for time posting your feedback on Tripadvisor. I'm very glad to hear that you enjoyed your stay with us and we have exceeded your expectations. In behalf of the whole Hampton Inn team, we look forward on your next stay with us. Regards, Ron Lupa Director of Operations More

1 review
2 of 5 stars Reviewed April 5, 2013

We have stayed at and enjoyed Hampton hotels many times in the past, and would normally happily recommend them to others. However, I would not do so for this particular hotel. The sound protection between rooms seems to be non-existent. We could hear the alarm clock, toilet flushing, and normal conversations coming from the rooms next to us, as well... More

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Review collected in partnership with Hampton

Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
April 20, 2013

Dear Valued Guest; Thank you for time to post your comment on Tripadvisor. I'm sad to hear that you didn't enjoy your stay with us. The hotel was newly built based on Hilton standards. We also offer guest rooms in more quiet area to service the guest who are more sensitive to noise. Feel free to call or e-mail me... More

Vancouver Island, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2013

I spent the week at the hotel for a business course. Room was very clean and Staff were very helpful. I had made reservations through the head office and was quoted 3 separate prices for the span of the week. Company travel co-ordinators booked room by calling Edmonton site directly and were quoted a lesser different price. Half way through... More

Was this review helpful? Yes
Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
April 20, 2013

Dear Valued Guest: Thak you for your staying with us and your feed back. We do offer a variety of rate types and discounts such as negotiated corporate rate, advance purchase rates, AAA rates and our best available rates which fluctuates depending on our occupancy and the time of booking. I'm glad to hear that our guest service agent looked... More

Sherwood Park, AB, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 22, 2013

Stayed here for one night and was completely surprised at the amenities. Staff were ultra helpful and friendly, and the room was very comfortable. The bathrooms was large and the room very spacious. The pool was great for the kids, and the free breakfast was really great. We'll stay here again without any hesitation!

Was this review helpful? Yes
See 2 more reviews by dmmw11 for Edmonton
Ron L, Director of Operations at Hampton Inn by Hilton Edmonton/South, responded to this review
April 20, 2013

Dear Valued Guest: Thank you for your staying with us and I am glad to hear that you had a wonderful stay with us. I'm very happy to hear that we have exceeded your expectation and we look forward serving you again. Regards, Ron Lupa Director of Operations More

Calgary, Canada
Top Contributor
64 reviews 64 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 10, 2013

I spent a night here last week and really don't understand the negative reviews below. My check in experience was friendly, room was clean, hotel was in a good location for my needs. My only complaint would be the quality of the internet connection, which was terrible. Nothing fancy but a typical Hampton.

Was this review helpful? Yes
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this review
March 11, 2013

Dear Valued Guest: Thank you for taking the time to post your review on trip advisor. I am glad to see that you have enjoyed your stay with us and certainly appreciate your feedback. On behalf of the staff and management at the hotel, we thank you for your business and look forward to welcoming you. Thank you Farid Janmohamed... More

 
 
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Additional Information about Hampton Inn by Hilton Edmonton/South

Also Known As:
Hampton Inn By Hilton Edmonton/South Alberta
Address: 10020 12th Avenue S.W., Edmonton, Alberta T6X 0P9, Canada
Phone Number:
Region: Canada > Alberta > Edmonton
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
#17 Family Hotels in Edmonton
#24 Business Hotels in Edmonton
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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