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The Westin Edmonton

10135 100th St NW, Edmonton, Alberta T5J 0N7, Canada
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1 room 1 adult
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The Westin Edmonton
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874 Reviews from our TripAdvisor Community

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Saskatchewan, Canada
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel location is a little hard to find and parking is poor but the rest of the stay is always five stars. The parking charge is a little high so be careful when using the parking service. Door man is always friendly and willing to help, front desk staff are fast and welcoming. Rooms are clean and well laid out.... More 

Helpful?
Thank Loosespoke
WestinYEGManagement, General Manager at The Westin Edmonton, responded to this review

Dear Loosespoke, Thank you so much for your wonderful review of your recent stay at the Westin Edmonton. Downtown city parking can be frustrating sometimes, thank you for your honesty and helpful tips to future travelers. I am so happy to hear that you enjoyed your stay and your warm interactions with our great associates. Looking forward to welcoming you... More 

Edmonton
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night on a Gift Certificate Jan. 23/2016. We were on the Starwood preferred guest floor 14. The room was comfortable and clean and was up to the usual Westin standard that we have come to expect. Staff were friendly and polite. Despite the wet sloppy conditions with the warm spell they were constantly mopping the lobby... More 

Helpful?
Thank shogun025
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear shogun025, Thank you for your comments and feedback you've shared! We are glad to hear that you had an enjoyable stay. We appreciate you noticing that our lobby was looking refreshed despite the weather and that our buffet was to your liking. We'll be sure to pass on your feedback to our team. We look forward to welcoming you... More 

Calgary, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would like to thank the Westin personnel for making my stay an enjoyable one. I am travel alot and I try to have rooms that are away from elevators, from noise and from traffic. While the hotel was quite full, the counter people were able to find a room that could accommodate me. I was located within the renovated... More 

Helpful?
Thank PDZ320
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear PDZ320, Thank you for your feedback and your compliments to our team. We are glad to hear that you enjoyed your stay with us and will be sure to pass on your comments to our team. We look forward to welcoming you back to the Westin Edmonton during your next trip to the city. Be well, Teresa More 

Vancouver, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed there for a long weekend. Really beautiful rooms and public areas. Also very convenient to walk places within the financial district. We ended up walking along the river and enjoyed the weather. Take up their Green Choice - it's work the points or discount!

Helpful?
Thank Manny L
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Manny L, Thank you for your comments and feedback! We will be sure to share them with our team. We hope that you enjoyed your stay in Edmonton and look forward to welcoming you back. Be well, Teresa Lin More 

Fairview, Canada
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

If you are staying at this hotel beware of the following: Some rooms have their TV off to the side of the bed so that you have to lay on your side and look around the lamp on your night stand to see the screen. The "on demand" movie feature didn't work when I was there. There was no hot... More 

Helpful?
Thank Ken T
WestinYEGManagement, Manager at The Westin Edmonton, responded to this review

Dear Ken T, I am sorry your experience did not match our brand values. Please connect with me at gm.westinedmonton@westin.com as I would like the opportunity to discuss how your stay could have been better. I am so happy to hear that you enjoyed the service you received while staying with us. Thank you. Joumana Ghandour. General Manager. More 

Calgary, Canada
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Inside our room was quite noisy - lots of noise in the hallways came through to the room and the adjoining rooms on each side of our room caused additional noise issues. Hallways need refreshing, the doors are very beaten up - I didn't expect that at a Westin hotel.

Helpful?
Thank JeffMCalgary
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in this hotel on a Saturday night. The room seemed clean, but hard to tell as the lighting is very poor, particularly in the bathroom. There is no fan in the bathroom either. These days, most people have phones to charge, etc. As there is a lack of electrical outlets, a power bar would have... More 

Helpful?
1 Thank LittleLinny
Edmonton, Canada
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

Attended a function with the German Wine Club and was extremely disappointed in the meal served. The main course was over cooked or held too long before plating. It is too bad that the Head Chef who created the menu is no longer with the hotel. The hotel is certainly showing it age and there needs to be some upgrades!

Helpful?
Thank Elaine F
.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

This is a substandard Westin. Needs updating. The carpets needed stretching. The hallways were drab and depressing. I didn't see a bar. The rooms were outdated. On s positive note, the staff was pleasant and helpful and it was in a good location.

Helpful?
1 Thank mari2nia
West Kelowna, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I often travel to Edmonton for business. I always stay at the Westin Edmonton. Great location, great hotel, good rooms and great staff. The staff are very friendly and accommodating. The food I the restaurant is quite good. I look forward to many more visits in 2016.

Helpful?
Thank Bubba_Go_Travel
WestinYEGManagement, General Manager at The Westin Edmonton, responded to this review

Dear Bubba_Go_Travel, Thank you so much for your great review of your year with the Westin Edmonton. I am very happy to hear that you have enjoy your stays with us in 2015. I look forward to welcoming you many more times in 2016 . Thank you again for your loyalty. Happy New Year. Joumana Ghandour General Manager, Westin Edmonton More 

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