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The Westin Edmonton

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10135 100th St, Edmonton, Alberta T5J 0N7, Canada
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Breakfast for 2 Included
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1 room 1 guest
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The Westin Edmonton
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817 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A very disappointing hotel. Clearly last renovated more than 15 years ago, everything needs a fresh approach - the rooms, the bathrooms, the bar, the elevators. Staff were good but there is only so much the people an do.

Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were visiting Edmonton for an event and the Westin was very handy. We were pleased with the hotel overall although the check in process seemed a little ponderous. Our room was nice, spacious and the bed comfortable. My one complaint is their parking, or lack of it. We were late returning to the hotel (after midnight) and the underground... More 

Cypress, Texas
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice place to stay rooms were nice and great location. My only complaint was the carpet in the hallways on our floor had stains on them. We stayed during womens world cup and you wouldn't have even noticed. Wifi was a bit slow as well.

Calgary, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

Great concierge and always friendly staff. We enjoyed our visit and love all the room amenities. We hope to be back later this summer for a wedding so we can try out the banquet facilities we keep hearing about.

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Terrible Service from the moment you walk in the door right up until you leave. Im not sure how this dump gets to keep the Westin name. The management make excuses instead of fix the issues. My room was not cleaned properly when I arrived. And when I asked for housekeeping to come up and clean the room the lady... More 

WestinYEGManagement, General Manager at The Westin Edmonton, responded to this review

Dear OrlandoC7, Thank you for taking the time to comment on your recent experience with us. I am so sorry to hear that your stay did not meet our high service standards. I would like to connect with you to ensure that my team and I address what went wrong during your stay. Please email me at gm.westinedmonton@westin.com and reference... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We recently had a reception and stay at the Westin Edmonton and had the chance to work with Adam Bailey in Banquets and Catering. I cannot recommend this person enough!!! He is kind, courteous, professional and by far the best manager I have had the opportunity to deal with in Edmonton. The Hotel was clean, the staff gracious and the... More 

WestinYEGManagement, General Manager at The Westin Edmonton, responded to this review

Dear KimberlyAnnHenke, Thank you so much for your glowing Westin Edmonton review. This review will be fun for me to share with Adam. I am so happy to hear that we were able to host you, your reception, and your stay here with us and look forward to welcoming you back to the Westin Edmonton again soon. For a better... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel since I was a kid. My parents used to stay here for the Westin kids club. I have seen Don for many years, it is nice to be greeted by a doorman who knows you. Who is willing to get you the paper and water upon arrival. And, also willing to make sure the... More 

WestinYEGManagement, General Manager at The Westin Edmonton, responded to this review

Dear Crystal L, Wow, what an incredibly special review. Thank you very much for including the Westin Edmonton in your family's life events for so many years. I look forward to reading your Westin Edmonton memory book, when can we expect a copy? I will ensure that Don and his service to you and your family is recognized throughout the... More 

Cold Lake, Canada
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 2 nights during the August long weekend. Got a great rate online so wasn't too sure what to expect from the "no frills" price I paid but I was not disappointed. Stayed in a 2 Queen bed room and it was equipped with all the basic amenities. Everything was clean and well maintained and beds were... More 

WestinYEGManagement, General Manager at The Westin Edmonton, responded to this review

Dear groomergirl, Thank you for your 4 Star detailed review of your stay at the Westin Edmonton. I am so glad that you enjoyed your stay with us and that your kids made good use of our Westin Wellness Fitness Centre and the Westin Family activity books. We look forward to welcoming you and your kids back again soon. Thank... More 

Perth, Australia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Westin Edmonton is "just a hotel". I wouldn't rave about it, but there is nothing wrong with it. No real character, just a functional hotel in a central location. The executive room was very big, almost felt like it needed more furniture? A clean, modern room with a comfortable bed and plenty of space to unpack for international travellers... More 

WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Jackie C, Thank you for your 4 star review. I am sorry to hear about your bar experience and will connect with our restaurant and bar manager regarding our opportunity there. I am happy to hear that you enjoyed the location of the hotel and your clean and comfortable room. We look forward to welcoming you back again soon.... More 

Wainwright, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My family travelled to Edmonton for a short leisure trip, including taking in The Lion King live. All was well until we returned to the hotel, very hot and a bit tired. When we changed into our swimsuits and headed down to use the pool, we found that it was closed for their "annual structural inspection". My daughter loves to... More 

WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Rick C, Thank you for your review. I am sorry to hear that you were disappointed by your stay. I have connected with our front office management staff to work out a more effective way of communicating when our amenities are unavailable. Please connect with me at westinedmonton.01079@westin.com. Thank you again. For a better you. Melissa. More 

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