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The Westin Edmonton

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10135 100th St, Edmonton, Alberta T5J 0N7, Canada
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The Westin Edmonton
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Ranked #36 of 89 Hotels in Edmonton
A recent review
3 of 5 stars reviewed 3 days ago
Cass_M_1975 Halton Hills, Canada
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729 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Halton Hills, Canada
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I enjoyed my stay at the Westin. The staff was super friendly and the bed was very comfortable. I was a little worried about the cleanliness base don other reviews but I found nothing to complain about. The décor is a little dated but that didn't affect my stay so I'm not worried about it. Over all a decent property... More 

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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Westin Edmonton for business trips a few times. The rooms are terrific, the service is wonderful and the food in the restaurant is great. The hotel offers a gym, which is great for business travelers, and a pool that looks very inviting. There's even a basket of fruit and face towels in the gym, which... More 

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Fort McMurray, Canada
Top Contributor
63 reviews 63 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Westin is located near the LRT line, which I used to travel to the University of Alberta, then to Rexall Place for an Oilers game. the LRT can be accessed through an underground passage to the Library Parkade, then walk to the station. Convenient location. I had breakfast off the property, as two breakfasts including tip were less than... More 

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Contributor
15 reviews 15 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Covienent location to downtown. Close to lrt and city Centre shopping. Some rooms have a very nice view. The lobby and check in was nice. Not much of a wait. We were told where the parking was only when we asked about it. Which was full and trucks can't fit past the first 5-10 spots. We parked one small vehicle... More 

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Traveller12234, Thank you for your review - the next time you are planning a trip to Edmonton please connect with me at westinedmonton.01079@westin.com if there is anything I can help you with or if you have any questions about staying with us again. Looking forward to hearing from you. For a better you. Melissa. More 

Oakville, Canada
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I enjoyed my stay at the Westin on business. The hotel was immaculately clean. Check in was seamless. As an SPG Gold I was offered an upgrade at no charge which was very kind of them. It was a nice room that was very clean and had a small couch in it. There was a problem with the HVAC system... More 

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Carstairs, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Not my first time at this hotel, but I must say that it has improved in its customer service in the last six months. Rooms are clean and very comfortable, my only beef remains the price point, however considering its downtown location I do understand.

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Jeremy S, Thank you so much for your review - I am happy to hear that you enjoy your recent stay in one of our guest rooms and enjoyed the team here. We look forward to welcoming you back again. For a better you. Melissa. More 

Tramore, Ireland
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I selected the Westin because it was the only SPG hotel in Downtown Edmonton and i had points to use up. I was in town for a 24 hr stay for meetings and though I'd treat myself to a Westin stay which i though was a premier brand of the SPG portfolio. The hotel was average, a little dated, the... More 

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British Columbia
Contributor
15 reviews 15 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is well located and has some great views -- if you get a high floor and are on the correct side. The room we stayed in was ok, but certainly not the best. My husband and I are SPG platinum, so we expected the usual courtesy that comes from that. Nope. Barely acknowledged - we were told that... More 

Was this review helpful? Yes 1
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Thank you for taking the time to write such a detailed review of your recent stay with us. I have shared your comments with our operation leadership teams to ensure we are able to provide a higher level of customer service. I would love to connect with you about your stay via email: westinedmonton.01079@westin.com. I look forward to hearing from... More 

Killam, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Westin, the rooms were clean and newly renovated and the staff was very courteous. Like everyone else has reviewed parking is terrible and pricing but that's what we expected for staying down town. Having to pay $10.00 a day for wifi is ridiculous, they need to get onboard with 99% of all other... More 

Was this review helpful? Yes 1
Red Deer, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We're back for another Convention, and things need to change at this hotel. At the Convention rate of $160.00+tax+$29 for parking (wasn't paying $39 for valet), you'd think you would at least get some free internet, (nevermind using the phone in the room for $1.50/local call). I could NOT believe the light switches in the bathroom!! They were absolutely disgusting... More 

Was this review helpful? Yes 1
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear hockeymom2222, I am sorry that you had a frustrating stay with us. I really do hope you connect with me at westinedmonton.01079@westin.com. I look forward to hearing from you. Thank you. For a better you. Melissa More 

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