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All 90 Edmonton hotels

The Westin Edmonton

4.0 of 5 Hotel   |   10135 100th St, Edmonton, Alberta T5J 0N7, Canada (Downtown)
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Ranked #33 of 90 Hotels in Edmonton
A recent review
4 of 5 stars reviewed yesterday
adamweb22 Adelaide, Australia
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661 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was staying here for 4 days while visiting the University of Alberta. This is a standard Westin Hotel. Not the most amazing Westin (compared to the Westin in either Sydney or Melbourne, Australia) but still very nice. Good size rooms. Very good service at the front desk. rooms are clean and well appointed. I had no problems with anything... More

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Canada
Top Contributor
55 reviews 55 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had one night stay over Edmonton for a conference. And it was my 25th stay with the SPG property. I was upgraded to a spacious King room, with wonderful welcoming gifts of bottle of Champaign and chocolate covered big juicy strawberries. The bed and amenities were wonderful I used room services for dinner and lunch the second day, it... More

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toronto
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Last visit was awful as it was the height of summer and the AC had failed. This visit was excellent. I was on a wait list (#25) and had booked elsewhere. Received a call 2 days prior to departure offering me a room. Check in was quick and was given an upgrade at no charge. Room was spacious and modern.... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Westin from September 17 to 19. We were treated very, very well. A large, comfortable, clean room. When staff discovered we were staying as part of our honeymoon vacation, they sent up chilled sparkling wine and delicious treats!! Very kind. Excellent service, and staff was very kind, courteous, and professional. Would stay there... More

Was this review helpful? Yes 1
Halifax, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

I have been staying at the Westin for the past 20yrs. It used to be the best hotel in the city. I found that over the past 4yrs or so that staff as changed over every visit. There are a few that have been there for a while and there service is always top notch. My last trip was the... More

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Calgary
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We had to spend some time in Edmonton for an ill family member. I have to thank Joumana and the team at the Westin for all there help. From Brad at the front desk and even Hui the Bell Man for help with our luggage and parking. They couldn't have been nicer to us. We were having a difficult time... More

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Vancouver, BC, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at the Westin Edmonton several times over the years while travelling on business. So I've experienced this hotel before, during, and after the cosmetic renovation that was done a few years ago. I'd sum up this hotel as being typical for a very busy (ie. Always almost fully booked every night), high turnover downtown hotel catering to business... More

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Truro, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staying here for the ITU world triathlon champs it was a very full hotel. No problems checking in at all. The hotel was amazing. The staff are the nicest people iv met, they were so willing to help no matter what, even if it wasn't in their job title. Rooms were large clean and the beds were so comfy.the coffee... More

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Melissa R, I am so happy to hear that you had such a wonderful stay here at the Westin Edmonton Hotel. We were quite worried about you in the elevator - I am glad that we were able to make an otherwise unpleasant experience a "positive memory" one. Thank you for taking the time to write your kind comments.... More

Victoria, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were in town to attend a family funeral - so a quiet, comfortable hotel was important. Why oh why didn't we look at the other reviews of this hotel on TripAdvisor? What we encountered was so disappointing - particularly as this is one of the most expensive hotels in the city. Our rooms [we booked two] were extremely tired... More

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear TimVictoria, I am very sorry to hear that your stay with us was disappointing. We are in the midst of some refreshing renovations and hope you will come and experience them yourself soon. If you do please reach out to me at westinedmonton.01079@westin.com. Thank you for taking the time to review your experience - we hope to make it... More

Senior Contributor
48 reviews 48 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel hosted the ITU World Triathlon finals and is full for our several day stay. The hotel itself is pretty good. Friendly staff, good service. Pricey restaurant. Good location in the business area near the theater and city hall. WIFI service is terrible, and this for a service you must pay to access. If the hotel wasn't full, this... More

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Tinger17, I am so happy to hear that you enjoy the location and service here at the Westin Edmonton. Our elevators did cause some delay issue over the ITU World Triathlon. I am sorry you were inconvenienced by the longer than normal wait times for the elevator as well as the wifi. We are working with our service providers... More

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Additional Information about The Westin Edmonton

Address: 10135 100th St, Edmonton, Alberta T5J 0N7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
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Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta

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