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All 90 Edmonton hotels

The Westin Edmonton

4.0 of 5 Hotel   |   10135 100th St, Edmonton, Alberta T5J 0N7, Canada (Downtown)
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Ranked #35 of 90 Hotels in Edmonton
A recent review
3 of 5 stars reviewed 1 week ago
Njamajama Calgary, Canada
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683 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

There's no question that the Westin in Edmonton used to be the destination business hotel. Yes - the Hotel MacDonald was always the ritziest place to stay, but with many businesses conscious of price and ostentation, the Westin was the preferred place - understated elegance, cosmopolitan and international flair, and a reputation for great service. Unfortunately for Westin, Edmonton has... More 

Was this review helpful? Yes 1
Edmonton, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great stay except for the bed.... Their beds sell as heavenly in stores.... I would not buy one! We skipped room service, but ended up with the same orices in the restaurant. Order room service!

Was this review helpful? Yes 1
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear CDNTripper1971, I am very sorry to hear that your sleep was not as 'heavenly' as it could be. Please connect with us during your next stay at westinedmonton.01079@westin.com if there is anything we might be able to do to help. Thank you very much for taking the time to write about your experience with us. For a better you.... More 

Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

November 16 stayed at this hotel for 2 nights with my wife. We were well greeted at the reception and very quickly checked in. The room was clean and well stocked with all amenities. This a central location down town Edmonton. We had dinner at the hotel restaurant, the food was just awesome. The portions were just right and delicious.... More 

Was this review helpful? Yes
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear honeysambo, Wow, thank you so much for your glowing report of your stay with us at the Westin Edmonton. I am so happy to hear that we were able to provide you and your wife with such a wonderful stay. I will be sharing your comment with the rest of the Westin Edmonton staff. Thank you again for your... More 

Yellowknife, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a weekend getaway. Problem started when the room wasn't ready early as per my request. I was offered another room that wasn't a newly renovated deluxe room, which I turned down - I wanted to wait for the nicer room. I would have been smart to take what was offered since I wasn't in my room until... More 

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Wendy M, I am so sorry to hear about the delay in getting you checked into your room but I am thrilled to hear that you enjoyed one of our newly renovated deluxe rooms. Thank you for your patience and for taking the time to write a review of your time here with us. If you would like to... More 

Alberta
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You know what to expect when you check-in here, service is prompt and efficient, rooms clean and are a decent size, they have varying views of down-town Edmonton. Its a good location close to Jasper and the convention centre. I would have no problems with staying here again.

Was this review helpful? Yes
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear 21stkeeper, Thank you so much for your wonderful Westin Edmonton review. I am so glad to hear you enjoy our convenient downtown Edmonton location and that your expectations were more that met. We look forward to welcoming you back to stay us at the Westin Edmonton again soon. For a better you. Melissa Westin Edmonton More 

Okotoks, Alberta, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin Edmonton is so over priced for a "4 star" hotel, but they do try to provide 4 star service. One main issue is parking - there simply isn't enough and they charge 30.00 a night. If you do get into the parkade, at least 20% of the stalls are blocked off for some reason, making it that much... More 

Was this review helpful? Yes
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Al D, Thank you for taking the time to review your recent stay with us. I am sorry we were unable to exceed all of your stay expections. Please connect with me at westinedmonton.01079@westin.com the next time you come to stay in Edmonton. We look forward to welcoming you back again soon. For a better you. Melissa More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

It was alright. Super convenient location downtown. But they charged for wifi that wasn't good enough to watch tv with (they later comped it but...). And the bed wasn't super comfy. The shower head was top notch and the room was clean. If you're just there for a few nights it's not bad.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 13, 2014 via mobile

Great view and the housekeepers did a great job with cleaning the room I stayed in. I found the waitstaff overbearing bad the guy making the omelette has some needs some customer service training. When I booked the room on bookings.com it headlined that breakfast but the front desk person confirmed that it wasn't. I paid $26 for breakfast. Perhaps... More 

Was this review helpful? Yes 1
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Luannete, Thank you for your comments - I will connect with the Restaurants manager regarding the service issues you mentioned. I will also follow up with third party booking sites to ensure that there is no misleading information with making reservations. If there is anything else you would like to share regarding your stay please connect with me at... More 

Palm Desert, California
Top Contributor
148 reviews 148 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 12, 2014

The Westin offers a traditionally good quality experience close to downtown for meetings and numerous restaurants. Check in was efficient. The rooms were very clean. The main drawback is that a room key is needed to use the elevator. Unfortunately the room key often did not work resulting in delays and elevator congestion.

Was this review helpful? Yes
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Marty911, Thank you very much for taking the time to review your recent Westin Edmonton experience. We are working on streamlining the elevator key situation. I am so please to hear you enjoyed the cleanliness and efficiency of the rest of your stay. Thank you again. For a better you. Melissa. More 

Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 11, 2014

We stay here all the time. Good staff. Nice rooms. Amazing beds. Real thick comforters. Great views. Parking sucks. Well worth the risk if you have never been. Great place for a romantic weekend. They go out of their way for you.

Was this review helpful? Yes
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Chris W, Thank you for your comment title and taking the time to share your stay experiences here at the Westin Edmonton. I completely agree with you however it sounds a bit biased coming from me so thank you. Our staff really is amazing. For a better you. Melissa. More 

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Additional Information about The Westin Edmonton

Address: 10135 100th St, Edmonton, Alberta T5J 0N7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
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Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta
Hotel Style:
#4 Luxury Hotel in Edmonton

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