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All 90 Edmonton hotels

The Westin Edmonton

4.0 of 5 Hotel   |   10135 100th St, Edmonton, Alberta T5J 0N7, Canada (Downtown)
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The Westin Edmonton
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60%
Ranked #38 of 90 hotels in Edmonton
A recent review
3 of 5 stars reviewed 6 days ago
RobS2011 Calgary, Canada
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641 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Calgary, Canada
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for the first time, in a king room on business in April. Starting from the underground self parking, don't expect anything special. It was dank and dirty. Through a few doors to the single wobbly elevator to the lobby, with limited signage to confirm the correct direction. As a first impression, this was not your typical high Westin... More

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Nashville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I was SO looking forward to staying in this hotel after being in a tent for a week, camping in BC. I envisioned a nice hot bath, a cool air conditioned room with a comfortable bed and all of the nice amenities you'd expect from a Westin property. But this property made my heart sink. It desperately needs a renovation.... More

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Grande Prairie, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The beds are terrible. Hotel advertises the bed as queen size. These are much smaller than queen, I'm not even sure there doubles. Upon checkout I was asked how we enjoyed our stay. When I did not answer the question the desk clerk asked me what was wrong. and I mention I didn't think the bed were queen. He didn't... More

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Calgary, Canada
Top Contributor
50 reviews 50 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

because of road closures, we had to do a detour by Edmonton to get to Jasper. We booked last minute via Hotwire and got a room for $100. From the staff who welcomed us who were nice to the size and cleanliness of the room, everything was fine. I would go back any time.

Was this review helpful? Yes
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Lau1967, Thank you for your comment - I am happy we were able to help you feel welcome during your detour. Hope you come and visit us again soon sometime, maybe on purpose. For a better you. Melissa. More

Calgary, Alberta
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for a conference. The hotel was very nice, the deluxe room was large (loved the desk), and the bed was so very very comfortable. That's really the most important thing for me, next to cleaness. The Westin was very clean. But don't expect this hotel to be artsy or magnificent. It's a business hotel. And my only gripe... More

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear MarshBird, Thank you very much for reviewing your recent stay with us at the Westin Edmonton. Sounds like you had a great stay and the staff was able to help you out with your conference rate. I am so glad you enjoyed your room and our amazingly comfortable Heavenly beds. You can connect with me by email westinedmonton.01079@westin.com anytime... More

Beijing, China
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this downtown Edmonton property in the past and enjoyed a 5* experience. Unfortunately this was not one of those visits. I came in from a very long drive and drove in to the Westin to find a valet. I was greeted by a man in a green tshirt. Westin is supporting the street performance festival and... More

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear KarieJean, Thank you very much for taking the time to let us know how your last stay with us went. I am so sorry to hear that your experience did not meet your 5* expectations - expectations that I know we can meet. Please connect with me at westinedmonton.01079@westin.com, I would like to know more about what we could... More

Vancouver, Canada
Top Contributor
113 reviews 113 reviews
35 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Westin is just off of Jasper Ave in the downtown core. The hotel looks very stylish from the outside and the lobby area has a nice appearance. The rooms are quite large and include black out drapes, coffee maker, etc and I have to say.....an extremely comfortable bed. The decor is very drab though which makes the room look... More

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Vansportsfan, Thank you very much for your review of our hotel. We are entering a season of renovations and refreshing of the hallways and wing rooms. I am excited for you to see the changes that it makes for the feel of the hotel. Please connect with me before your next stay at westinedmonton.01079@westin.com. We love hearing ways we... More

Victoria Capital Regional District, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Booked on Hotwire. Hotwire said parking was $16/night but turns out it was over $30/night TO PARK YOURSELF! Insanity! Line up to get into the hotel had one couple ahead of me and one person at check in. Still took 10 minutes to get checked in. There was more staff at the valet and the elevator than the check in... More

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear KFavulous, Thank you so much for taking the time to let us know how your recent stay with us was. I will look in the parking price discrepancy on Hotwire - that would not be a happy surprise. I am very happy to hear that the rest of your stay went well. Please connect with me at westinedmonton.01079@westin.com if... More

Vancouver, Canada
Top Contributor
198 reviews 198 reviews
54 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Westin is in a good location. The rooms are clean. The beds are comfortable. The fitness facility is good. After that things go downhill. Carpets are beginning to wear and have marks and stains; wallpaper has tears; paint is chipped; the 1970s electrical doesn't accommodate today's electronics so there are cords everywhere; I could hear my neighbour on the... More

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WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear GVancouver, Thank you for taking the time to review your Westin Edmonton experience. I am happy to announce that renovations are in progress including hallway refreshing and complete renovations of our wing rooms. In order for us to investigate and address the specific issues you had with your room would you please connect with me by email westinedmonton.01079@westin.com and... More

Montesson, France
Top Contributor
54 reviews 54 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I spend a week in this hotel in Edmonton Down town... ...the receptionist was quite cold at my arrival he spoke so fast that i had to ask him to repeat slowly rooms are quite expansive there is no button to turn on or off the light you must do it to each light...the mini bar is empty... no laundry... More

Was this review helpful? Yes
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear jpierra, I am so sorry your experience at the Westin Edmonton was not an exceptional one. Thank you though for reaching out online to let us know your thoughts. Would you be able to also connect with me by email westinedmonton.01079@westin.com so that I might get a better idea of how we could have exceeded your expectations. Feed back... More

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Additional Information about The Westin Edmonton

Address: 10135 100th St, Edmonton, Alberta T5J 0N7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Edmonton 4*
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Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Luxury Hotel in Edmonton
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of downtown and connected to the Shaw Conference Center, The Westin Edmonton is only a few steps from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 
Number of rooms
416

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