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Quality Inn West Edmonton

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17803 - Stony Plain Rd NW, Edmonton, Alberta T5S 1B4, Canada (Formerly Quality Inn West Harvest)
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Quality Inn West Edmonton
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Quality Inn West Edmonton
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manitoba, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Just spent 4 nights at this Hotel.We stayed in a pet room on the main floor.Very clean, with laminate flooring.The beds were very comfortable and had duvets.Small fridge, coffee maker.There is a pet fee per day.The complimentary breakfast with a hot buffet.Scrambled eggs, hashbrowns, pancakes/waffels/French toast,,sausage/bacon.Cold cereals,fruit,yogurts. Very good selection.Front desk staff were great.Would definatley stay here again.

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Nelson House, Manitoba
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A good stay. Rooms were clean and modern. Location was good for visiting mall. Breakfast was solid. Pets were allowed but limited to one specific wing. Also there were a fair number of rules which made things feel restrictive. Laundry offered on site. Good local pizza place called busters. Employees were fine. Three things would raise this to a perfect... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for your kind review and we are very happy you enjoyed your stay with us. We have limited pet designated rooms and they can only be booked directly with the hotel. Any requests made any other way may not be available. There is a fee for each pet of $20 per pet per night and they are restricted... More 

Kitscoty
Level Contributor
58 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second stay at this hotel.. Our room was clean and tastefully decorated. The room was located on the backside away from the streets so was quite. Air conditioner worked excellent. This visit we were on the lower floor which was long walk from the front desk and breakfast room. The wifi seemed slower than the last visit even though the... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

We are happy to hear you chose to stay with us again and that you enjoyed your visit. We have microwaves in all king, jacuzzi and family rooms. All our rooms have fridges and as you indicated we have a guest microwave in our guest service room by the front desk. The hotel is over 30 years old and is... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night on our way through Edmonton. The hotel is clean and well maintained. It's close to West Edmonton Mall, lots of restaurants and the Transcanada Highway. The free breakfast was really good. The lady serving breakfast was amazing! She served everybody coffee and even takes your dirty dishes away!

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for taking the time to write this review and we are so happy to know that you enjoyed your stay here. I appreciate the comments regarding our services and staff we work hard to try and give our guests excellent service and a memorable stay. More 

Lethbridge, Alberta, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we first saw the hotel, I can't lie I was thinking the reviews were wrong, this place looks run down. Once I walked into the lobby that opinion went out the window. Clearly this hotel has been renovated, they just forgot the outside. Mohamed at the front desk checked us in. His service was truly splended, as he welcomed... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Did I say how close we are to West Edmonton Mall? LOL Thank you for this great review I appreciate the time it took. We appreciate your kind comments are believe it or not the outside has a new coat of paint, new roof, new eaves trough but when you are 30+ years old there are somethings that you just... More 

Cambridge, Canada
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are renovated and new. The staff are very friendly. We enjoyed the variety of restaurants everywhere up and down the street. There is a restaurant attached to the hotel as well named Harvest something lol

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for your review and we are very happy that you enjoyed your stay. The hotel had a restaurant called Grainfields but it closed the end of December 2014. We now use this area for our Complimentary Hot Buffet Breakfast. We do invite those who are not guests in the hotel to join us the price is $12.95 per... More 

New York City, New York
Level Contributor
109 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 11, 2015

The hotel is on the west side of Edmonton with reasonably good access to highway. Lots of parking but lots not very well lit. Good location near tons of shopping and restaurants. Recognized as Elite member on check-in, given nice goody bag. My King Suite was in the Executive Wing, was very quiet, mostly clean. Room nicely decorated. TV was... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for your kind review. We appreciate your time in writing this and we hope to see you soon! More 

Fairbanks, Alaska
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

Upon entering hotel, it was clean and staff was extremely friendly. The room was pretty spacious. It laminate wood floors, which was a plus with a toddler. I knew she wasn't crawling around on semi clean carpet. The beds were incredibly comfortable. Our special requests given online before check in were met. Decent laundry facilities. The hot buffet Breakfast was... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for the kind reveiw we are so happy you enjoyed your stay. We are now turning on the AC prior to arrivals as the weather has stabilized and we don't have to worry about snow! It was our pleasure to serve you and look forward to your return. More 

1 review
4 of 5 stars Reviewed May 20, 2015

If you're looking for: - A place not too far from the West Edmonton Mall ; - Near a lot of restaurants/shops ; - A clean and well designed room ; - Nice people at the front desk ; Well this Quality Inn is for you! The only negative point I would give is about soundproofing. I've seen comments from... More 

Was this review helpful? Yes
GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

We appreciate the review we are very close to West Edmonton Mall and we look forward to seeing again! More 

Regina, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 10, 2015

Family woke up in the middle of night sweating as A/C stopped working, had to move to other room and it was a hassle. Staff are not friendly, especially the male. He seemed not interested talking, very sarcastic when asked politely. Lamp shades and hair dyer not working. Didn't like the fleece blanket, too itchy. TV channels not much of... More 

Was this review helpful? Yes 2
GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for the review but sorry to hear that you did not enjoy your stay. Like home sometimes equipment fails with no notice. More 

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