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Quality Inn West Edmonton

3.0 of 5
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17803 - Stony Plain Rd NW, Edmonton, Alberta T5S 1B4, Canada (Formerly Quality Inn West Harvest)
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Quality Inn West Edmonton
Best prices for: 1 room 1 guest
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Ranked #35 of 89 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 5 days ago
Tera B Fairbanks, Alaska
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146 Reviews from our TripAdvisor Community

Traveler rating
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    48
    40
    6
    14
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51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fairbanks, Alaska
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Upon entering hotel, it was clean and staff was extremely friendly. The room was pretty spacious. It laminate wood floors, which was a plus with a toddler. I knew she wasn't crawling around on semi clean carpet. The beds were incredibly comfortable. Our special requests given online before check in were met. Decent laundry facilities. The hot buffet Breakfast was... More 

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1 review
4 of 5 stars Reviewed 1 week ago

If you're looking for: - A place not too far from the West Edmonton Mall ; - Near a lot of restaurants/shops ; - A clean and well designed room ; - Nice people at the front desk ; Well this Quality Inn is for you! The only negative point I would give is about soundproofing. I've seen comments from... More 

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Regina, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Family woke up in the middle of night sweating as A/C stopped working, had to move to other room and it was a hassle. Staff are not friendly, especially the male. He seemed not interested talking, very sarcastic when asked politely. Lamp shades and hair dyer not working. Didn't like the fleece blanket, too itchy. TV channels not much of... More 

Was this review helpful? Yes 1
Winnipeg, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved our stay here. The room was a great size and quite modern looking. Bed and pillows were super comfortable. Buffet breakfast was nice, lots of options. Close to West Edmonton Mall (it's about a 15-20 minute walk down 1 street). My boyfriend said one night he saw security walking around downstairs, which gave us some peace of mind... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Delighted to hear that you enjoyed your stay with us. We do have a great location only blocks from the famous West Edmonton Mall. We hope you will come and visit us again soon! More 

Saint Jerome, Canada
Top Contributor
50 reviews 50 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 13, 2015

Travelling for business and after 2 flights a long drive I got here 2 hours sooner than the regular check in time. the lady was very nice and checked me in no problem. Nice room, big size, very clean. Comfortable bed, quiet room too. Breakfast is among the best ones I've had in the chain. You're not gonna leave hungry!... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for you kind review and we are so pleased that you enjoyed your stay. We are environmentally friendly and one of the areas is our hot water. It is a system that calls for hot water on demand so when it is not busy in the hotel it can take some time and water before it's hot. We... More 

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 9, 2015

The hot breakfast is very good. One morning scrambled eggs, hashbrowns, pancakes, ham with 4 juices, cereals, fruit, bagels, cookies, etc The next morning substitute french toast and sausage and bacon for the pancakes and ham. We had 4 people in the room at $100/night. The breakfast must have been worth $12/person. The rooms were very adequate with queen size... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for that very detailed review! We really appreciate you taking the time to do it and we are so happy you enjoyed your stay with us. We hope to see you soon! More 

Saskatoon, Canada
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 26, 2015

For the price the room was adequate. There has been some updating in the rooms and I found the bed comfortable. The breakfast was again adequate, for the price of all considered it is worth it. I was in the corner room by the exit so the coming and goings of people was sometimes noisy. There was some issue with... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for your review. That was a very busy weekend so lots of coming and going! More 

Menifee, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

This is the second time I have stayed at this hotel. Both times, I found it to be very clean with everything working. I stayed in the executive wing which is is very quiet. The staff was quiet friendly and allowed me to have a late checkout which was appreciated. Beds are comfortable and the room had been recently updated.... More 

Was this review helpful? Yes 1
GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for taking the time to write such a great review! We are very happy to hear you enjoyed your stay with us and will return! More 

Red Deer, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

You absolutely cannot beat this hotel for the price in the area. The entire room was recently updated with new laminate flooring, the bathroom was refinished and the bed was new and comfortable. It also has a new flatscreen tv. The building itself is dated and cement, but for this part of the city, this is by far the best... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for taking the time to write such a great review! We are very happy to hear you enjoyed your stay with us and will return! More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2015

This is the second time I've stayed at this hotel. The rooms are quite clean and hot breakfast is included. One thing I did not like about this hotel is that they still use fleece blankets on their beds instead of duvets. Most hotels in the same price category have already updated their bedding to duvets, which in my opinion... More 

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GeneralManagerWHE, General Manager at Quality Inn West Edmonton, responded to this review

Thank you for taking the time to write such a great review! We are moving to the duvets and a triple sheet format we have been trying them out on the pet rooms where they get tested to be sure that they will stand up to the wear and tear. Thank you for your comments. More 

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