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Travelodge - Edmonton West

18320 Stony Plain Rd, Edmonton, Alberta T5S 1A7, Canada
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Travelodge - Edmonton West
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Travelodge - Edmonton West
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211 reviews from our community

Traveler rating
    13
    43
    41
    35
    79
See reviews for
102
29
13
27
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (211)
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    (67)
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There are newer reviews for Travelodge - Edmonton West
See the most recent reviews
Toronto, Canada
Top Contributor
107 reviews 107 reviews
43 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed December 12, 2013

This Travelodge is a good option if you are travelling to West Edmonton, I found the room decent sized, I was working in the room so the desk , chair and wifi were all excellent, the cleaning staff was extremely friendly and happy to get anything I requested like more coffee or towels. The rooms were vacuumed and cleaned daily,... More 

Was this review helpful? Yes
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you Jimmy for your review of our hotel. I am very pleased you found our associates welcoming and helped make your stay a comfortable one. Our Flat Screen TV’s and High Definition cable package were a new addition to the property this summer and I’m very glad you found it suitable for your stay. The waterpark at our hotel... More 

Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 29, 2013

Stayed at the Travelodge - West Edmonton for two days in September 2013. I booked the hotel because of the 15% discount offered if one booked well in advance. I was given a confirmation number and final bill amount other than incidentals. When I a arrived, the confirmation number and rates wouldn't match even though they already had my credit... More 

Was this review helpful? Yes 1
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you for your review. I apologise for the confusion there seems to be regarding your recent stay with us. Although your booking came through to us at a 15% discount, when you informed our front desk the quoted rate was even lower, they honoured the request and adjusted the extra amount off of the bill. The total discount received... More 

Saskatoon, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 15, 2013

We stayed for 2 nights and were on a budget. We have stayed in the past and sure noted on this trip the hotel needs to be updated and made brighter. The pump for the water slide was broken so could not utilize the water slide. All the staff was very friendly. The location is very good and easy to... More 

Was this review helpful? Yes
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you for taking time to review our hotel. We appreciate your business and your feedback. I would like to apologize that the experience you had with us did not meet your expectations. Our property recently went under new ownership and has plans to make significant capital updates and improvements to the hotel. I am pleased that you enjoyed the... More 

Red Deer, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 6, 2013

We stayed here last minute a couple days ago while attending a family reunion. The front desk staff were very helpful and friendly booking us in one of the last remaining rooms. I'm hoping they save the worst for last - our room was very cramped, and smelled old. The bed spread seemed very dated and worn. Bathroom needs renos.... More 

Was this review helpful? Yes 1
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you for taking time to review our hotel. We appreciate your business and your feedback. I would like to apologize that your experience with us did not meet your expectations. I am pleased that you enjoyed the service of our staff. Thank you for acknowledging them as our associates are committed to providing friendly and genuine service for our... More 

Calgary, Canada
Top Contributor
56 reviews 56 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 20, 2013

This is an old hotel in desperate need of repair. Blankets looked like little mice have taken little chunks of the blankets. There are lots of spots where the blankets appear to have the holes darned together. The bathrooms had very poor water pressure when showering and you had to hold the toilet flusher down in order for it to... More 

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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 3, 2013

I briefly stayed in this hotel when my friend came up to edmonton to visit. We figured we'd skip the mall and just hang out by the pool, it even has a waterslide, great idea right? Well, the only way I can fathom this place remains open is the sheer amount of first timers getting suckered into picking this hotel... More 

Was this review helpful? Yes 1
Winnipeg, Canada
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 1, 2013

I will start off by saying the staff all were very friendly! That is the only positive thing I have to say! The hallways were very run down, and I was wonde3ring why on earth I was staying here all by myself! This was a business rip, so didn't have the option of leaving...My bed was on the same wall... More 

Was this review helpful? Yes
Saskatoon, Canada
1 review
3 of 5 stars Reviewed April 8, 2013

We booked this hotel for our first trip to Edmonton for a couple of reasons..price, location, and because they were accommidating our family without having to rent 2 rooms. When we arrived it looked ok, checked in and then drove around the hotel to the back and started questioning our stay as well as our kids were. The hallways reminded... More 

Was this review helpful? Yes
Scottsdale, AZ
Top Contributor
55 reviews 55 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed March 18, 2013

At first I couldn't believe all the negative reviews, I've never actually stayed at a hotel that had the majority of the stars being one and two. Unfortunately I have to say all the reviews before me are pretty accurate. The only reason our group stayed there was for the waterslide feature, and as previous reviewers have stated, yes, its... More 

Was this review helpful? Yes 1
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