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Travelodge - Edmonton West

2.0 of 5 18320 Stony Plain Rd, Edmonton, Alberta T5S 1A7, Canada
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Travelodge - Edmonton West
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Travelodge - Edmonton West
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183 reviews from our community

Traveler rating
    8
    34
    35
    32
    74
See reviews for
86
26
13
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Brisbane, Queensland, Australia
Senior Reviewer
10 reviews 10 reviews
2 of 5 stars Reviewed 1 week ago

The staff are nice and helpful, the adjoining café Smitty's does a good feed for typical eats and the amenities are good. However the room is outdated ,even though it clearly says it has been newly renovated. There was a weird smell as well, not bad just different. If you had kids im sure they would enjoy the water park... More 

Was this review helpful? Yes
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you Brandon for taking the time to post a review of our hotel. I’m happy to hear you found our service and amenities to your liking during your stay with us. Our associates do strive to provide a clean and comfortable stay for our guests. The fitness center was newly built this past year and I’m glad to hear... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Read the reviews before booking the hotel, and since they were mixed, I decided to see for myself. What a pleasant surprise when I opened the door and saw a beautiful clean room which smelled so pleasant I didn't want to leave. I really don't know why people give this hotel such low reviews. I would highly recommend it based... More 

Was this review helpful? Yes
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you for your review of the Travelodge Edmonton West! I’m happy to hear you enjoyed your experience with us and hope to see you again! More 

Edson
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had booked at this hotel as I was going to Edmonton for an overnight stay with my child and was looking for a hotel with a waterpark. I will not be staying here again. When we arrived it took a long time to check us in as there was 2 crew guys checking in before us and the front... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you for sharing your experience. I’m sorry that we didn’t meet your expectations during your visit. We are currently working with our elevator company to schedule replacement and modernization of the elevator in our west tower. The rooms in this tower were all renovated this past July and we are very excited to have the elevator in that tower... More 

Medicine Hat
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great staff on desk. Hotel is showing its age. Elevators are scary.lobby and hallways are old.Pool and hot tub are clean.

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you for your review. I appreciate hearing from our customers about their experience at our hotel. I’m glad to see you found our waterpark area to your liking during your stay. Over the last year we have been working hard to do some upgrades and renovate our facility. We have installed a fitness room, renovated our pool area, painted... More 

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All in all it is a decent hotel, had a pool and restaurant. To be fair never spent any time in the facility because our main stop was West Ed, which was a bit of a drive. The place is fairly quiet and clean. It's busy with a varying degree of guests, young families, construction/road crews, weekend/holiday shoppers... I go... More 

Was this review helpful? Yes 1
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you for taking the time to review our hotel. We’re glad you find the hotel comfortable to stay in and that you enjoy our prices and our service. We hope to see you stay with us again! More 

Vernon, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 8, 2014

It started off with an overwhelming scent of chlorine in the lobby. The elevator smelled like someone or something had died in it. The room was very small and there were hairs in the bathtub ~ not from either of us. So, the bathtub had not been cleaned. The whole room felt like there was a layer of dirt on... More 

Was this review helpful? Yes 3
Lori B, General Manager at Travelodge - Edmonton West, responded to this review

Thank you for your review. I apologize that you did not enjoy your stay with us. Your comments are informative and I will bring them to the attention of our housekeeping staff. Thank you again for the feedback. I appreciate hearing what our customers have to say as it helps us to identify our areas of opportunity. More 

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Additional Information about Travelodge - Edmonton West

Address: 18320 Stony Plain Rd, Edmonton, Alberta T5S 1A7, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge - Edmonton West 2*
Number of rooms: 215
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Also Known As:
Travelodge - Edmonton West Hotel Edmonton
Travelodge - Edmonton West Alberta

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