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All 90 Edmonton hotels

Travelodge - Edmonton West

2.0 of 5 Motel   |   18320 Stony Plain Rd, Edmonton, Alberta T5S 1A7, Canada
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21%
Ranked #82 of 90 hotels in Edmonton
  • Overview
  • Reviews (150)
  • Photos (21)
  • Amenities
  • Q&A
  • Room tips (17)
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150 people have reviewed this hotel

Traveler rating
    4
    23
    26
    27
    70
See reviews for
74
18
8
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Winnipeg, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

We booked this hotel before reading the not so great reviews. The mattresses were new and comfortable, the toilet was new and the bathroom & room was clean & it has free Wi-fi. There was a microwave and fridge in our room as well. Even though they're undergoing renos, it did not disturb our stay. We travelled with our 2... More

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Saskatchewan
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close to West Ed Mall, with fast food and Walmart close. Rooms dated but bed was SO comfortable!! They are in the process of doing renos so I hope the price doesn't go up! Pleasantly surprised to find microwave and fridge in room. Good value. Would stay again. Elevator scary and jolt-y.

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Alberta
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and I stayed here for one night, well we never actually made it the entire night. I should of not even checked in to begin with as we where walking up to the hotel entrance, there where a lot of drunk people hanging out in the front. First of all. The air conditioning was extremely noisy. There was... More

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Lori B, Front Office Manager at Travelodge - Edmonton West, responded to this review

Thank you for your review. I am sorry you did not enjoy your stay. We have security who regularly does patrols and since the front desk is right by the doors I can assure you that if there are any issues we take the appropriate action. I am sorry you did not notice several of the improvements the new ownership... More

Lloydminster
1 review
4 of 5 stars Reviewed June 18, 2014

The staff and accommodations were really good. However there were people partying and laughing in the court yard until 5am and I feel the management staff should have heard them and called police to shut them down at midnight. So I did not get any rest that night. These people were noisy, either to my right out my hotel door... More

Review collected in partnership with Travelodge

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Lori B, Front Office Manager at Travelodge - Edmonton West, responded to this review

Thank you for your review. I am sorry you were disturbed by noise during the night. Unfortunately with teh doors closed and the back ground noise in the lobby it is very difficult for the associates to hear what is going on outside. Any time you are in need of assistance please contact the front desk where we have associates... More

Lloydminster, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 15, 2014

I will describe our 1 night stay here as a nightmare. Let me count the ways: 1. The elevator was scary 2. Rooms are old and smelly 3. Water in the bathroom specially in the shower is worst. 4. The pillows are very small. We asked for extra and they can't give any. 5. The air conditioning of the room... More

Was this review helpful? Yes 1
Lori B, Front Office Manager at Travelodge - Edmonton West, responded to this review

Thank you for your review. I am sorry you did not enjoy your stay. The hotel recently changed ownership and we are scheduled to start renovating the west side tower in less that a month. We have just recently replaced the air conditioners on the east side tower and the ones on the west side will be replaced during renovations.... More

Canada
Top Contributor
58 reviews 58 reviews
51 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed June 14, 2014

Our son had a soccer tournament in Edmonton, and this was where the team stayed. We were hesitant about staying at this property given its poor rating on Tripadvisor but relented when my son persisted that we stay with the team - it was a bad decision and I regretted it the moment I walked into the property. Old and... More

Was this review helpful? Yes
Lori B, Front Office Manager at Travelodge - Edmonton West, responded to this review

Thank you for your review. I am sorry you did not enjoy your stay. The hotel recently changed ownership and the new owners have committed to several capital improvements. One of those being all new HD flat screen tv's with a cable package that includes movie channles. We have just replaced all the air conditioners on the east side of... More

Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 5, 2014

I have likely stayed at this hotel a dozen times or so over the years. Yes, it is older. Yes, it is a bit run down. And,yes, sometimes the staff at the front desk don't have the best customer service skills. So, why did I keep coming back? It is handy to the places we like to go in Edmonton,... More

Was this review helpful? Yes 10
Lori B, Front Office Manager at Travelodge - Edmonton West, responded to this review

Thank you for your comments. I am sorry you felt the front desk associate did not give you the attention you needed or deserved. It certainly is not our policy to ignore guests concerns and comments. I will bring this case to the attention of all front desk associates in order to ensure this does not happen again. We are... More

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Additional Information about Travelodge - Edmonton West

Address: 18320 Stony Plain Rd, Edmonton, Alberta T5S 1A7, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge - Edmonton West 2*
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Also Known As:
Travelodge - Edmonton West Hotel Edmonton
Travelodge - Edmonton West Alberta

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
220

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