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Courtyard Edmonton West

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10011 184th Street, Edmonton, Alberta T5S 0C7, Canada
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Courtyard Edmonton West
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315 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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    (315)
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    (62)
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5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for the FIFA games, really enjoyed the stay. It's modern and clean and the customer service is superior to other hotels we stayed. They gave a small cafe which works for convenience if you do not want to ear out. The gym and the pool are small.

Was this review helpful? Yes
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, On behalf of everyone at the Courtyard by Marriott, Edmonton West I would like to thank you very much for the great feedback. Our team works extremely hard to generate those results as they truly love what they do. Feedback like this is genuinely appreciated and will be shared with the team. Thank You. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice hotel, excellent reception staff. Close to the west Edmonton mall - that is a excellent plus. Nice restaurants around the hotel. Slow wifi but free. Stayed with kids - really enjoyed the facility - courteous staff. Would come back again!

Was this review helpful? Yes
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are very happy that you choose to stay with us during your time in Edmonton and that you had a positive experience. We hope to welcome you back in near future. Thank You. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have been to several Marriott properties but this one is by far the was best in customer service. The check in staff were excellent very helpful and professional. The location is just a few blocks away from the west Edmonton mall. The only downside was they have a small pool but I did not use it. Overall a great... More 

Was this review helpful? Yes
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at our hotel. I am very glad that our team was able to make your stay an excellent one.I have passed your comments on to our entire team and it makes our day when we get feedback like yours. Thank you for choosing our hotel and... More 

Toronto, Canada
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The front desk personnel were courteous. the gym and pool were clean. I can smell the chlorine at the entrance of the pool. I expected that there are water bottles in the fridge but there wasn't. I thought the coffee and tea in the room were complimentary. They weren't. They appeared on my bill. It's inconvenient to be book without... More 

Was this review helpful? Yes 1
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, Thank you for choosing to stay with us. Please accept my apology for not meeting your expectations. At the same time, i am very suprised to hear Tea/Coffee charges on your invoice as those amenities are complimentary. Please contact me at your earliest convenience and we should be able to rectify the overcharge if any. We truly value... More 

Calgary
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our lacrosse team of 15 players and family booked rooms here June 12-14, 2015. We got a great group rate through the hotel booking agents. The rooms were generous in size and very well appointed. The pool is a bit small.... but honestly made it easier to corral all the players out of when time expired. Our rate included breakfast... More 

Was this review helpful? Yes
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Good Day; Thank you for your review of our hotel here on Tripadvisor. We appreciate your feedback and are very happy that you enjoyed your stay.I have passed on your comment to our entire team and they are thrilled to know that you had a wonderful stay with us. Thank you for choosing the Courtyard by Marriott Edmonton West and... More 

Montreal, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Courtyard is situated close to the WEM, there's an other mall just next door as well. Freindly attentive staff rooms are clean practical. Pool and gym on site, restaurant as well. Industrial area, close to highways.

Was this review helpful? Yes
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, Thank you for your review of our hotel here on Tripadvisor. We appreciate your feedback and are very happy that you enjoyed your stay! Thank you for choosing the Courtyard by Marriott Edmonton West and we hope to see you and your family the next time you visit our city. Thank You. More 

Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 7, 2015

This property really offered me everything I could want in a business hotel stay and did it on time, with a smile and with class. I have stayed here twice, both for periods of more than 2 weeks, for extended business stays. I developed a happy and healthy routine of using their well equipped fitness room every morning and relaxing... More 

Was this review helpful? Yes
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to share such wonderful feedback regarding your recent stay here at the Courtyard by Marriott Edmonton West. We appreciate your visits and we hope they continue! We look forward to welcoming you back the next time you are in Edmonton. Thank You. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 30, 2015

Hotel is Clean, new, and has friendly staff, and suitably located close to west Edmonton mall. Better than any other hotel stayed in recently. Check-in process was fast. TV Remote control batteries needed to be replaced. Rooms don't have microwave and breakfast was not included in the rate.

Was this review helpful? Yes 1
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, On behalf of everyone at the Courtyard by Marriott, Edmonton West I would like to thank you very much for the great feedback. Feedback like this is genuinely appreciated and will be shared with the team. Please accept my apology regarding TV remote batteries. We also have stay for breakfast package where breakfast is included in room rate... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

Our 2 Q bedroom was surprisingly spacious and comfortable compared to other hotel bookings made on previous trips, providing most of the amenities required for a home away from home. The hotel is obviously popular with families with young children. Staff was very friendly and accommodative, keen to ensure that our stay was comfortable. For the rate we paid we... More 

Was this review helpful? Yes 2
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, Thank you very much for your terrific review regarding your recent stay here at the Courtyard by Marriott Edmonton West! I am very pleased that you enjoyed your stay and I can't wait to share your comments with the rest of the team. Once again, thank you for choosing to stay at our hotel and we hope that... More 

Banff, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 20, 2015

Stayed here as it was near to the mall, our main destination. Room was very clean, lots of sun came through the window on our top floor room. staff were very helpful and very polite. gave us all info at check in and were happy to answer all our questions. The bistro was great for dinner and breakfast. They have... More 

Was this review helpful? Yes 1
Sumit B, Manager at Courtyard Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to post a review regarding your recent stay at our hotel. We are thrilled that you enjoyed our hotel and found everything to your liking. On behalf of our entire team of experts thank you for choosing us and we look forward to welcoming you back the next time you are in... More 

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