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Courtyard Edmonton West

3.0 of 5
10011 184th Street, Edmonton, Alberta T5S 0C7, Canada
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Courtyard Edmonton West
Ranked #1 of 84 hotels in Edmonton
4.5 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveler rating
    47
    12
    1
    1
    1
Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2012 NEW via mobile

After having problems with my online reservation the front desk staff were more then accommodating to figure out the problem and get my room. I stayed in the 2 queen need standard room which was spacious and very clean, with a standard bathroom. The room also had modern decor. Breakfast in the little restaurant was good with good sized portions.... More

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Saskatoon, Canada
Top Contributor
50 reviews 50 reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 23, 2012

This hotel is stellar. It’s brand new and is in great condition. The décor is tastefully appointed and had such a nice feel. The room was large and extremely clean with a separate sitting area with a sofa. It was equipped with all of the essentials and had a mini fridge, coffee maker, iron, etc. The restaurant was tasty and... More

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David Keam, General Manager at Courtyard Edmonton West, responded to this review
May 25, 2012

Good Day; Thank you so much for such wonderful feedback! Marriott has done a wonderful job of creating a refreshing environment for business and leisure travellers and we are so proud of our hotel. I hope we get to see you again soon. Kind Regards, David Keam General Manager Courtyard by Marriott Edmonton West 780-638-0127 More

Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012

We love this hotel! All the staff members were friendly and had conversations with us. The rooms were modern and very clean. The location is conveniently located close to the Edmonton Mall. We highly recommend staying here! Breakfast isn't free, but they brew Starbucks and have a delicious menu.

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David Keam, General Manager at Courtyard Edmonton West, responded to this review
May 25, 2012

Good Day; We love you too! I'm so glad that you enjoyed your stay and that our Associates made a positive impression on you. The team will be thrilled with your comments and I will make sure that I share them with everyone. Thank you for your feedback and I hope we get to serve you again soon. Kind Regards,... More

Yellowknife, Canada
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 14, 2012 via mobile

Stayed here because of the great reviews. Hotel was conveniently located to West Edmonton Mall. Lobby and rooms were impressive. Room size was adequate and decor was modern. However, beds were uncomfortable.

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See 3 more reviews by Benji S for Edmonton
Calgary, Canada
Top Contributor
59 reviews 59 reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 20, 2012
1
person found this review helpful

I stayed at the Courtyard Edmonton West while in Edmonton Visiting family. I have had excellent experiences with the Marriott name, and this hotel was no different. Being very new definitely gave this hotel an advantage, but it still exceeded my expectations. I was greeted promptly and checked in. The counter agent was courteous and showed me the many features... More

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See 6 more reviews by PsychRN12 for Edmonton
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this review
May 4, 2012

Dear Valued Guest: Thank you for taking the time to share your valuable feedback regarding your recent stay at the Courtyard by Marriott Edmonton West. We truly appreciate your wonderful feedback and our associates were standing proud when I read your comments to them. Our Courtyard refreshing team takes great pride in guest satisfaction and we care about each and... More

Martensville
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 15, 2012
1
person found this review helpful

There is a reason that this hotel is rated #1 on Trip Advisor - the service and the quality of the stay are exceptional. There's a beautiful modern lobby/restaurant/business area, and we were quickly greeted by their friendly staff. At check-in I was impressed when the clerk stepped out from behind his desk to hand me the room key and... More

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See 2 more reviews by TracyCMartensville for Edmonton
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this review
May 4, 2012

Dear Valued Guest; Thank you very much for taking the time to share your recent excellent experience with us at the Courtyard by Marriott, Edmonton West. I’m delighted to hear that you received a “warm greeting” and that “my team made sure that everything was taken care of”. I am blessed to have a fantastic team that takes great pride... More

Joussard, Alberta
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 9, 2012
2
people found this review helpful

When my husband and I travel to Edmonton we always stay at either a Hampton, Hilton or Marriott. This was our first stay at this hotel and I will definitely book here again for our next visit. From the friendly service to the decor and level of extreme cleanliness, this was one of our best stays ever. We heard nothing... More

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Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2012
3
people found this review helpful

I stayed at the Courtyard Edmonton West from March 18 to 24, 2012 and couldn't have been more pleased with the hotel. As someone who travels constantly for work this was definitely one of the better places, and quite possibly one of the best rooms. The room design had a lot of thought and detail put into it, with plenty... More

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Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this review
May 4, 2012

Dear Valued Guest: Thank you for taking the time to share your recent wonderful experience with us at the Courtyard by Marriott Edmonton West. I have shared your comments with our team members and recognized their efforts in providing you with an excellent experience. We are delighted to hear that you intend on returning back to our fine hotel and... More

Calgary, Canada
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 28, 2012
2
people found this review helpful

We stayed here for a leisure weekend trip to Edmonton and we made the right choice. This hotel is just over a year old and everything was spanking new and well-maintained. Special thanks to front desk person, Charles for helping with the early check-in, as we arrived slightly early and I wanted to settle my kids in comfortably. I think... More

Was this review helpful? Yes
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this review
May 4, 2012

Dear Valued Guest: Thank you for taking the time to share your recent wonderful experience with us at the Courtyard by Marriott Edmonton West. I have shared your comments with our team members and recognized their efforts in providing you with an excellent experience. Our associates were delighted to hear the positive impact they had made in making your stay... More

Denver, Colorado
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 23, 2012
1
person found this review helpful

This hotel is very nice, the rooms are great and overall very clean, but I do have one major complaint; there are kids running around the hotel everywhere. While I know this is near the mall, I wish hotel management would push to have kids in the lobby and pool area only with parents. While I was in the gym... More

Was this review helpful? Yes
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this review
March 28, 2012

Dear Valued Guest: Thank you for taking the time in providing your valuable feedback regarding your stay at the Courtyard by Marriott Edmonton West. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements. I apologize for our failure to provide the level... More

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Additional Information about Courtyard Edmonton West

10011 184th Street, Edmonton, Alberta T5S 0C7, Canada
Price Range: PLN: $$

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