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All 90 Edmonton hotels

Union Bank Inn

3.5 of 5 Hotel   |   10053 Jasper Ave, Edmonton, Alberta T5J-1S5, Canada (Downtown)
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Union Bank Inn
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Ranked #16 of 90 Hotels in Edmonton
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 19, 2011
Voyageur154954 Winnipeg, Canada
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206 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Union Bank Inn
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Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2011

I stayed one night on business. I loved the welcome from the hotel staff to the wine and cheese in my charming and cosy professionally decorated room. The room was not large, which I think added to its cosy feel - plenty big enough for me, or very suitable for a romantic getaway. Bed was super-comfy, loved the old fashioned... More

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UBI-Management, Manager at Union Bank Inn, responded to this review

Dear Voyageur154954, Thank you for taking the time to share your feedback! We are so pleased to hear that you enjoyed your room and overall stay. If you travel mostly on business, may we suggest that you stay on the Contemporary Wing for your next visit? All the same amenities as the Heritage Wing but a bit of extra space... More

St. Albert, Canada
Top Contributor
63 reviews 63 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 9, 2011

My husband and I spent one night at the Union Bank. I was pleasantly surprised at the room size and modern decor (we were on the newer side). Front desk service was superb and wine and cheese on arrival was a nice touch. Location is excellent - walking distance to shopping and the river valley. We ate at the hotel... More

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UBI-Management, Manager at Union Bank Inn, responded to this review

Dear ironmom69, Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay with us and we hope to see you back again soon! Yours in hospitality, Colleen Gilliam Sales Manager More

Victoria, Canada
Top Contributor
179 reviews 179 reviews
26 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed February 22, 2011

We, being my husband I decided to hold our wedding at this Luxury Boutique hotel last year. We like the history of the property thus being that the room in which we married and had our reception used to be a bank vault many years past. We didn't have a set budget and were open to many ideas. We met... More

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UBI-Management, Manager at Union Bank Inn, responded to this review

Dear Mahalia1980, Thank you so much for taking the time to post your feedback! We are delighted to hear you enjoyed your experience at the Inn and we are honored that you selected our hotel to host your very special day. Thank you for your feedback regarding the guestrooms. I wish to share with you that we have recently upgraded... More

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 20, 2010

My Husband and I stayed at the UBI for a romantic getaway. Upon arrival the front staff were polite. The rooms were small, but clean and comfortable. After checkout the next day, we discovered our vehicle was vandalized in the parking lot where we were instructed to park. We went back into the hotel to report this and the manager's... More

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UBI-Management, Manager at Union Bank Inn, responded to this review

Dear peppermintpatti1975, I want to thank you for taking the time to share your feedback and we are delighted to hear that you enjoyed your guestroom and the quality of your stay that you experienced while at our property. As per our numerous conversations we have offered several options to attempt to amend our relationship with you, including an offer... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed October 21, 2010

My brand new husband and I chose the UBI for our wedding celebrations. What a beautiful property! Very elegant, intimate and perfect for a romantic getaway. We stayed in the Presidential Suite which was beautiful. What a nice touch with wine & cheese welcoming you in your room. What makes it really special on top of this boutique hotel, is... More

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UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear MarketaG, We are delighted to hear that you thoroughly enjoyed your experience at the hotel! We are honored that you selected the Union Bank Inn to be a part of your special day. We always strive to exceed our guests’ expectations and we look forward to providing you the same service in the future. We hope to see you... More

Flin Flon, Canada
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 28, 2010

First off, Tamela greeted us, when we arrived. She was the epitome of friendliness & helpfulness, for people who'd never before been to Edmonton. We'd booked a room in the Heritage section, of the inn. The room was, I'll admit, on the small side, but big enough for two people. The bathroom, on the other hand, was quite large. The... More

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UBI-Management, Manager at Union Bank Inn, responded to this review

Dear Sipme, Thank you for allowing us the distinct pleasure of hosting you during your recent visit to Edmonton and for taking the time to share your comments! At the Union Bank Inn we strive to provide outstanding service and are delighted to hear that our property met your standards. We look forward to having the honor of hosting you... More

North Bay, Canada
1 review
5 of 5 stars Reviewed August 27, 2010

Great boutique hotel. Was there with sister and parents for family wedding. Venue was perfect, food delicious, staff were excellent, especially Tam who went out of her way to may our stay welcoming and excellent! reminder parking around the back a bit challenging to find at first!

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UBI-Management, Manager at Union Bank Inn, responded to this review

Dear Malbz, Thank you for taking the time to share your comments and for selecting the Union Bank Inn as your choice of accommodation on your recent visit to Edmonton! We are thrilled to hear that you enjoyed your stay with us and we look forward to having you visit us again soon! Dedicated to Excellence in Hospitality The Union... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed June 29, 2010

Beautiful hotel, beautiful staff! What a gem! We attended a wedding in which the ceremony and dinner were held at the Inn and we were very impressed with the venue and service. Our room was small but well appointed considering the building was not designed as a hotel. Will be back!

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Vancouver, Canada
1 review
5 of 5 stars Reviewed June 16, 2010

This Inn was highly recommended by fellow staff members, and I was not disappointed. The hotel was a lovely place to stay with wonderful staff who were so friendly and helpful. The restaurant "Madison Grill" attached to the Inn was absolutely divine. Each meal was terrific, and artisitcally displayed. I was so impressed that the a la carte breafast was... More

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UBI-Management, Manager at Union Bank Inn, responded to this review

We sincerely appreciate your time and comments shared. The Union Bank Inn, Edmonton’s Premier 4 ½ Star Boutique Hotel prides itself on providing all guests a luxurious environment and more importantly exceptional service. Being a smaller intimate sized property we are able to pamper our guests with many ‘little extras’ and personal touches, including daily a la carte breakfast in... More

Calgary, Canada
1 review
5 of 5 stars Reviewed June 2, 2010

For a chance to spend a day shopping downtown Edmonton without the headache of parking & commuting - this downtown "gem" is the PERFECT spot to relax and feel pampered. The rooms are amazing and the restaurant is spectacular!!! I will be back!

Was this review helpful? Yes
UBI-Management, Manager at Union Bank Inn, responded to this review

Thank you for sharing your comments. The Union Bank Inn, Edmonton’s Premier 4 ½ Star Boutique Hotel prides itself on providing all guests a luxurious, relaxing environment complimented by exceptional service. Delighted to learn that you enjoyed your experience our team anxiously awaits the opportunity of welcoming you back again soon! Dedicated to Excellence in Hospitality The Union Bank Inn... More

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Additional Information about Union Bank Inn

Address: 10053 Jasper Ave, Edmonton, Alberta T5J-1S5, Canada
Location: Canada > Alberta > Edmonton > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Union Bank Inn 3.5*
Number of rooms: 34
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Also Known As:
Union Bank Hotel Edmonton
Union Bank Edmonton
Union Bank Inn Edmonton, Alberta

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