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Union Bank Inn

#16 of 89 Hotels in Edmonton
Certificate of Excellence
Hotel website
10053 Jasper Ave, Edmonton, Alberta T5J-1S5, Canada
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Union Bank Inn
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Windsor, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel located in downtown Edmonton. We had a room in the contemporary wing and we were really pleased. Big and elegant room, clean and well maintained. Breakfast included. Easy access to public transportation. Parking on the site (extra charge) if necessary. Fairmont Macdonald is located few steps away and you can admire from its terrace... More 

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Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well located and beautiful rooms. Had an issue with the plumbing immediately switched rooms to a suite! Well appointed and comfortable. Breakfast very good, on the first day overslept and inquired if still available? No problem delivered to the room! Staff very friendly. Very handy for Sherlock Holmes pub a sporting meeting place for teams & fans a like. Well... More 

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New York City, New York
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

After the long ride from the airport to downtown Edmonton, I arrived at what appeared, from the outside, to be a nondescript but conveniently located hotel. Once I entered the hotel, I knew I was in for a treat. At check-in, the front desk attendant was able to provide all documentation and my room key quickly. She also informed me... More 

Was this review helpful? Yes
UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear Jake H, Great to hear you enjoyed your first stay at Union Bank Inn. Our pleasure to have you with us & thank you for taking the time to share your experience, we truly appreciate it. Please reach out to me personally on your next visit to Edmonton as I would love to ensure you receive something special. Sincerely,... More 

Edmonton
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My sister and I were celebrating our birthday and stayed at The Union Bank Inn for the 5th and 6th of July. The hotel is in a gorgeous old bank building. the room was beautiful and the staff at the desk were so friendly and welcoming. Breakfast was included at the restaurant and it was delicious!! Parking is available for... More 

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UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear melissal596, Happy Belated Birthday! Thank you for taking the time to review Union Bank Inn, we are extremely pleased that you & your sister had a wonderful birthday weekend stay. Hope to see you both again soon. All the best, -Deidre Frew More 

Slave Lake, Canada
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I took my wife here for our anniversary. We stayed in an executive suit. It was an awesome time. The service was great an the rooms were wonderful. The detail in the room was done very well! The breakfast I the down stairs Madison grill was the perfect way to start the day. Had a wonderful stay! The only problem... More 

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UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear Jesse P, Thank you for your splendid review. Our pleasure to have you celebrate your anniversary with us & we are delighted to hear is was an enjoyable, memorable stay. All the best, -Deidre Frew More 

Orlando
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Planned a last minute trip to Edmonton and found this hotel online. Checked in quickly to get to World Cup game. Front desk very helpful - got us a few water bottles to take and all directions we needed. Returned to find wine, cheese, grapes in our room for late night. Next morning breakfast included - not just waffles and... More 

Was this review helpful? Yes
UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear ANT-FL, Thanks for visiting Edmonton & great to hear what a FABULOUS you stay you had! Next time your back in town we'd love to have you stay again. Contact me personally as I would love to show our appreciation. Take care, -Deidre Frew More 

Edmonton
Level Contributor
83 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband booked me a night at The Union Bank Inn as a get-away from the daily hustle & bustle at home. It was the perfect night! The customer service was great and the check-in was a breeze. I spent the night in the Bogart room on the third floor of the historic wing and was pleasantly surprised by the... More 

Was this review helpful? Yes
UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear PegLeg-and-SherBear, Wow SherBear, what an amazing husband you have! We are so happy that your recent Staycation at Union Bank Inn was such a relaxing delightful experience! It would be our pleasure to welcome you back again soon. Sincerely, -Deidre Frew More 

1 review
4 of 5 stars Reviewed June 12, 2015

Customer service was awesome. They were really friendly and helpful as well. The room looked really interesting, and we were intrigued by the theme! It was also one of the quietest rooms we had ever stayed in. The room was also really clean, and the jetted tubs were kinda neat. It was just too bad that there was no microwave... More 

Was this review helpful? Yes
UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear Kevin N, Thank you for your kind review, happy to hear you enjoy your recent stay with us! For future stays please note our Contemporary rooms do offer mini fridges. Feel free to reach out to me personally so I can ensure you receive something special on your next visit. All the best, Deidre More 

Calgary, Canada
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed May 30, 2015

I stayed at the Union Bank Inn on a business trip. I think I booked the last room available for that night, which was unfortunately a "heritage" room. The heritage rooms are located in the older wing of the hotel (on Jasper Ave); the other wing is newer. My Heritage room was located on the second floor, facing Jasper Avenue,... More 

Was this review helpful? Yes
UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear jabulani26, I wanted to reach out and thank you for taking the time to review our property and I am happy to hear what great customer service you received from our team. I'm sorry you did not have a good night sleep due to the noise from busy Jasper Ave. Please be assured we have noted on your profile... More 

Stony Plain, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 13, 2015

I'm a little confused by the negative comments as my husband and I stayed at this lovely hotel for a weekend getaway. Right from check-in (Azzan was wonderful, smiling & friendly), to dinner, to breakfast, to check-out (again Azzan was great) everything was nearly perfect and $20 for parking downtown is quite reasonable (I have paid $45 at another downtown... More 

Was this review helpful? Yes
UBI-Management, Director of Sales at Union Bank Inn, responded to this review

Dear randjh01, Wow what a wonderful review, we certainly appreciate you taking the time to share your experience! We are so pleased to hear you enjoyed such a great stay at Union Bank Inn & we look forward to welcoming you back again soon! Reach out to me personally as I would love to offer you something special on your... More 

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