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All 90 Edmonton hotels

Union Bank Inn

3.5 of 5 Hotel   |   10053 Jasper Ave, Edmonton, Alberta T5J-1S5, Canada (Downtown)
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Ranked #16 of 90 Hotels in Edmonton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Rachelle004 Vancouver, BC
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204 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Vancouver, BC
13 reviews 13 reviews
5 of 5 stars Reviewed yesterday NEW

What's excellent about the Union Bank? 1) Exceptional, friendly and professional staff 2) Comfortable, quiet & very clean rooms 3) Amazing breakfast that's included with your room 4) Complimentary glass of wine, cheese and crackers put in your room early evening. 5) Centrally located 6) Fantastic dinners in their restaurant (best sablefish I've ever had!) 7) Fireplace in the room... More

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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Since the first time we met with Kristina Freiburger, the sales and catering coordinator, to inquire about the venue for our wedding up to our wedding day, she was simply outstanding. She was always there with a smile to help us resolve any problems that arose. She went above and beyond the call of duty. The other staff were also... More

Was this review helpful? Yes 1
Calgary, Canada
Top Contributor
51 reviews 51 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was good for the one-night business trip. The hotel is fine for a business trip but if you have kids I would stay somewhere that has a pool. Also, when staying, request a room toward the back of the hotel as I was right on the front street (Jasper Avenue) which has noise (traffic and people) going into the... More

Was this review helpful? Yes 1
Sway, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed this hotel/restaurant - it is a different experience to an international hotel, it has character! We stayed in the more modern wing where we believe that the rooms are larger than the heritage wing. Being situated on Jasper Avenue there is easy access to buses and the local railway.

Was this review helpful? Yes 2
Edmonton, Canada
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This stay was a Birthday surprise for my significant other. We absolutely enjoyed the boutique ambience and tailored service. Our deluxe room was decorated beautifully and I had pre-arranged for some wine, fruit and cheese, which was waiting for us. Although our view was of Jasper Avenue, we had no problem getting our sleep, as the rooms are pretty sound... More

Was this review helpful? Yes 2
Red Deer, Canada
Top Contributor
53 reviews 53 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we book this hotel two months in advance. I phone the night before arrival. I advised that I had a car and a truck. I was told no problem, and was not informed of any other issue. We arrive at 5 o'clock on the Friday. I walked into the hotel immediately the desk clerk started pacing around. I was advised... More

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UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Arthur63-Ardie I wish to extend to you our sincere apologies. Please trust, our plans remained nothing less than looking forward to welcoming you back to the Union Bank Inn, Edmonton's Premier 4 Star Boutique Hotel. We recognize the time you took to call in advance upon which all plans remained in place to host you. Unfortunately, due to unforeseen... More

Edmonton, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

My wife and I were about to celebrate our 32 wedding anniversary. We booked a deluxe continental room which included a custom dining experience (my wife has dietary restrictions so I spoke directly to the Chef) at the Madison Grill, attached to the Hotel. I made the reservation using a pre-paid VISA card and received confirmation by email. None of... More

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UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Lleddis, Congratulations on your 32nd Wedding Anniversary! An extremely wonderful occasion and one we are so pleased to hear you and your lovely Wife were able to Enjoy and Celebrate. I am very grateful you had chosen to touch base with me personally. Please be assured, our Team certainly did not intend for anything less than a memorable and... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

We really enjoyed our stay here. It was a surprise from my husband for my birthday. We dined in the hotel restaurant, food and service for both dinner and breakfast were exceptional! Our hotel room was on the 3rd floor, corner, nice view of park next door and downtown. We never heard a sound from anywhere around us. They added... More

Was this review helpful? Yes 2
Toronto, Canada
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

I am most impressed with the facilities, the food service and the quality of customer care at the Union Bank Inn. The management and the staff went above and beyond to ensure that I received the best of attention and customer service. I will most definitely stay at the Union Bank Inn on my next visit to Edmonton, Alberta

Was this review helpful? Yes 3
Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

We had our wedding ceremony and reception at the UBI on August 2, 2014. The service was second to none and the staff anticipated our every need. We had some issues with products we brought in (vases cracking) but even though it was not her issue, our Wedding Coordinator Kristina saved the day! She even pre-ordered grilled cheese sandwiches (a... More

Was this review helpful? Yes 2
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Additional Information about Union Bank Inn

Address: 10053 Jasper Ave, Edmonton, Alberta T5J-1S5, Canada
Location: Canada > Alberta > Edmonton > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Union Bank Inn 3.5*
Number of rooms: 34
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Also Known As:
Union Bank Hotel Edmonton
Union Bank Edmonton
Union Bank Inn Edmonton, Alberta

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