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All 90 Edmonton hotels

Sutton Place Hotel Edmonton

3.5 of 5 Hotel   |   10235, 101 Street, Edmonton, Alberta T5J 3E9, Canada
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Sutton Place Hotel Edmonton
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Ranked #61 of 90 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 6 days ago
lakelandsarah Lloydminster, Canada
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373 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lloydminster, Canada
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here Nov 20 while in Edmonton for medical appts. The hotel was very clean, checkin was quick and staff were polite. Our room was on the 7th floor, a little noisy at night but beds were very comfortable. Only downsides were the shower water temperature was really hard to regulate and parking was expensive. Would stay here again.

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location in downtown Edmonton, with a walk way that connects the hotel to the City Centre shopping mall across the street. Through the mall the LRT is easily accessible via the pedways. The hotel itself is a bit old and you'll immediately see this when you get on the elevator. However, they are doing renovations and the ambience does... More

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Lethbridge, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My husband was in Edmonton for meetings and his company booked a block of rooms here, which is why we ended up at this hotel. I wouldn't stay here again. There were problems with the hot water, ie no hot water from 6:30-8am in our room, and 2 of 3 elevators were either broken or running questionably. Apparently these are... More

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1 review
1 of 5 stars Reviewed 1 week ago

I've stayed at this hotel for work many times over the past year, and though the front lobby has been partially updated, it seems like the renovations have stopped. The new colours seem nice but they still have to update a lot of the room (because dusty rose etc is what you can expect ). The elevators always seem to... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is attached to the City Centre mall but do not mistake this as a good thing. The area is swarming with homeless people, one of whom pulled a knife on a friend and me (for absolutely no reason) while we were waiting for the elevator on the 2nd floor. We still have one more night here so we're... More

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Michael H, General Manager at Sutton Place Hotel Edmonton, responded to this review

Thank you for your review. The downtown area of Edmonton faces the same issues with crime related incidents like many other cities in the world. The hotel works closely with the local police to help minimize these incidents and make every attempt to prevent them from happening. Reporting this incident to the police would have been prudent and further assist... More

Fort McMurray, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Some rooms are not that impressive, but I tried the "local" deal with a deluxe king and it was worth the stay. For resident of Western Canada this deal is very interesting as it includes a discount on the room and the valet parking among other things. The location is good, right in the city center mall. Access by car... More

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Kamloops, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Incredibly disappointed in this property. I travel often and have stayed at the Sutton Place in Vancouver which is a completely different calibre hotel. When not being accosted by homeless people at the entrance you will most likely find yourself waiting for a functioning elevator. The hotel also failed to mention the fact that they are under renovation. Wires dangling... More

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Calgary, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

The staff are very friendly, however the internet is atrociously slow if you need to stream any video. You literally cannot stream video if you stay in this hotel, even if you get the 'upgraded' internet that's above the complimentary Wi-Fi. They are currently going through renovations, however it's not really noticeable. The pool is nice, and the gym lacks... More

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I was afraid of the tripadvisor reviews at first but my stay was amazing. They are renovating this hotel, so if possible upgrade to their finished "deluxe" rooms. If you dont upgrade youre probably going to get the rooms that people have been complainin about. The deluxe rooms were big, well kept, clean, and comfortable. The staff was super friendly... More

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Chilliwack, Canada
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly, the service has been great. However the building is very dated, as are the rooms. The elevator is very concerning and had everyone that we rode with talking about it. Loud noises, open when the elevator was still moving and buttons that don't light up. Pool was very average and workout facility is a couple of machines. I've been... More

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Michael H, General Manager at Sutton Place Hotel Edmonton, responded to this review

Thank you for your feedback. We apologize for any inconvenience that the elevators may have caused during your visit. As you are probably aware the Sutton Place Hotel Edmonton has begun its room renovation and property upgrades. We are now in the final stages of the planning to modernize and upgrade our elevators and should have dates for this project... More

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Additional Information about Sutton Place Hotel Edmonton

Address: 10235, 101 Street, Edmonton, Alberta T5J 3E9, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sutton Place Hotel Edmonton 3.5*
Number of rooms: 313
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Also Known As:
Sutton Place Edmonton
Edmonton Sutton Place Hotel
Sutton Place Hotel Edmonton Alberta

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