This was a horrible experience from beginning to end. We took a trip to Edmonton to drop my son off at work after Christmas. We thought we would make a shopping trip out of it and stay close to the West Edmonton Mall. We knew we were going to be late getting into the City (after midnight) so we called... More

This is the complaint letter i had to write to the Howard Johnson CEO Hopefully someone can refund our money, its a huge battle to get it back... Unreal! My family and I were recently guests at the Howard Johnston Hotel in Edmonton , on the way to Edmonton we booked through Expedia, they told us that for 2 nights... More

Where to start? Let's try the front desk, oh wait..... There is no one there, because they are singing karaoke in the restaurant! Now, let's get to the rooms now that the front desk staff has finished their song. Check in with wait Time.....21 minutes. First off.... No elevators, secondly this hotel is one of those cheap places that Hojo... More

This hotel has got to be the worst place that I have ever stayed and I have stayed in some S#%T holes before. Lets start out by the fact that the elevator does not work. They think they can make up for it by giving you $10 dollars off coupon for there nasty, dirty restaurant. The hall and stairs smell... More

Stayed one night Sept. 2011. Everything smelled like chemicals...what were they trying to kill!?! There was hair in the bathtub and along the baseboard heater, which was also dusty. The sheets and towels were very thin and the bed not properly made. This place badly needed a good cleaning and update. More

Dirtyyyyy. My husband and I booked through Expedia the airfare and hotel. When we drove up to the hotel we noticed that the Howard Johnson shared a building with a liquor store, BINGO hall and slimy looking chinese restaurant. At this point we should have run away and never looked back, but we kept going. Once inside there was a... More

i have stayed at a low price hotels before but they were not bad. But this one? the moment we checked in i could not stop shacking my head. The front desk were so unprofessional, they told me that the elevator is not working at the moment so they are giving away 10 dollars off their restaurant. the funny thing... More

DON'T GO! We stayed at this “hotel” in Edmonton last week and it was so disgusting that we felt we needed to tell others. I don’t even know how the owners can call this a hotel when we could have stayed at a hostel and had the same conditions for free! Besides the fact that the elevator was broken and... More

at first we were worried because pool was closed, no elevator, stains on the hall carpet but once in room it was decent, it was not sparkly clean and without fault but for the price we paid it was a great value. As soon as we went to bed I was totally surprised at how comfy the bed was, best... More