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All 90 Edmonton hotels

Rosslyn Inn and Suites

13620 97th Street, Edmonton, Alberta T5E 4E2, Canada (Formerly Rosslyn Motor Inn)
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Rosslyn Inn and Suites
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53%
Ranked #60 of 90 Hotels in Edmonton
A recent review
3 of 5 stars reviewed 4 days ago
TanzlyB Saskatoon, Canada
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58 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Saskatoon, Canada
Top Contributor
98 reviews 98 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room was a good rate. Had booked a queen bed but bed was not as large as a queen size. Bed was very comfy and so were the pillows. Room and bathroom were dated but clean and in very good condition. Received complimentary bottled water and Fibre 1 granola bars in room. Had a very good on-site restaurant.

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Saskatoon, Saskatchewan, Canada
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Rosslyn is a decent place. The room is nothing spectacular but the bed and pillows were very comfy, and that is my number one concern when I book a hotel. It was clean and the staff was friendly. The attached restaurant is a good place for a cheap breakfast.

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Mississauga, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We really appreciated the first rate family suites and hospitality. Just a few days before the wedding, our rehearsal dinner plans fell through and Debbie was able to set us up at the hotel with a room and food for the dinner. We would stay there again and again.

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Senior Contributor
24 reviews 24 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 12, 2014

I guess this hotel has been here for the longest time and that should make everything ok. But it's not. I stayed here for a night with my friends and I was disappointed. The beds are super tiny, they could barely take two people. Two big people wouldn't fit on it, that's how small it is. I was very disappointed.... More

Was this review helpful? Yes 1
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

What this customer received was what they paid for, an older room in the original hotel, the room has 2 double beds and is the "lowest" price we have available. We also have larger rooms in the tower with 2 queen beds available, unfortunately at a slightly higher price. More

Parksville, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 20, 2014

Stayed one night and over all not too bad for an older hotel. First room was not very good, smoke alarm went off due to the steam from the shower, it was right outside the bathroom door. Spoke to the desk and they were very accommodating and moved us to a better room.

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HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

The older rooms fill a specific need in the market place, they might be older but that also does not mean we are not working on bringing them to a higher standard. More

Ottawa, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed at Rosslyn Inn for two days immediately following a 2 day stay at Holiday Inn Express Edmonton North. (Note - I used Booking.com to book the Rosslyn Inn at last minute, due a reservation error at Holiday Inn Express on my part and found that the 24 hour advance requirement to cancel without charge on Booking.com did not provide... More

Was this review helpful? Yes 1
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

We are working on improving our WiFi but with everyone carrying multiple devices it makes it a challenge to keep up. The rooms may be older but they serve a specific need in the market place, those that want a clean affordable room. We also have the amenities you are looking for in our tower rooms for a few dollars... More

Chilliwack
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed 3 nights at the hotel and found it to be very good. We ran late one day and my grandson had been waiting in the lobby but left. When we returned, the staff let us know that he had been there and where he had gone, as soon as we came in the door. Although the A/C was... More

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HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, it sounds like you stayed in one of our older rooms from the original hotel. Slowly but surely we're renovating the washrooms and In mid August we will be dropping all of the rooms with 2 double beds to make them single queens giving everyone a little more room. More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2014

Reserved online a month in advance got the everything was good to go they forgot I ordered the something special package so I phone the front desk had it in a half an hour they apologized about 10 times comped us breakfast the next morning service was awesome stayed In room 214 jacuzzi suite carpet was a bit rough a... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, we are pleased to learn that we found a way to correct our error (missing the package) and making you happy. We will have our maintenance personnel investigate regarding the picture quality for the movie. We are currently working on having the quality of our WiFi improved, this should be completed in the few weeks.... More

1 review
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed February 18, 2014 via mobile

From the moment I checked in the staff was so rude I was in tears and continued to recieve nothing but THE WORST CUSTOMER SERVICE I have ever encountered in my ENTIRE LIFE . STAY AWAY FROM THIS HOTEL or u will regret that u didn't

Was this review helpful? Yes 22
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

This is a situation of a two wrongs do not make a right. The writer was also asked to leave our hotel because of their abusive behavior towards our staff. More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 8, 2014

We stayed for a while in Dec. The good: rate was excellent, one bed was comfy, pillows and sheets were good, housekeeping did a good job, and most front desk staff were great people. The not-so-good: one man that worked the front desk was quite dismissive and rude in my two separate interactions with him. He also smoked directly outside... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, essentially if you are looking for clean inexpensive rooms we have those. If you are looking to spend a little more, rooms with flat screens etc. we have those too. Thank you for bringing forward your concern regarding our WiFi, we'll have a look into this. Also, we have FREE Shaw WiFi available throughout the... More

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Additional Information about Rosslyn Inn and Suites

Address: 13620 97th Street, Edmonton, Alberta T5E 4E2, Canada (Formerly Rosslyn Motor Inn)
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
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Also Known As:
Rosslyn Hotel Edmonton
Rosslyn Inn And Suites Edmonton, Alberta

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