We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 90 Edmonton hotels

Rosslyn Inn and Suites

13620 97th Street, Edmonton, Alberta T5E 4E2, Canada (Formerly Rosslyn Motor Inn)
Hotel website
Hotel amenities
Save Saved
You added Rosslyn Inn and Suites to your Saves list
Rosslyn Inn and Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
52%
Ranked #64 of 90 hotels in Edmonton
A recent review
3 of 5 stars reviewed 2 weeks ago
Ernest D
  • Overview
  • Reviews (55)
  • Photos (15)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
  • More
Write a Review

55 people have reviewed this hotel

Traveler rating
    10
    16
    10
    6
    13
See reviews for
13
8
6
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I guess this hotel has been here for the longest time and that should make everything ok. But it's not. I stayed here for a night with my friends and I was disappointed. The beds are super tiny, they could barely take two people. Two big people wouldn't fit on it, that's how small it is. I was very disappointed.... More

Was this review helpful? Yes
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

What this customer received was what they paid for, an older room in the original hotel, the room has 2 double beds and is the "lowest" price we have available. We also have larger rooms in the tower with 2 queen beds available, unfortunately at a slightly higher price. More

Parksville, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 20, 2014

Stayed one night and over all not too bad for an older hotel. First room was not very good, smoke alarm went off due to the steam from the shower, it was right outside the bathroom door. Spoke to the desk and they were very accommodating and moved us to a better room.

Was this review helpful? Yes
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

The older rooms fill a specific need in the market place, they might be older but that also does not mean we are not working on bringing them to a higher standard. More

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed at Rosslyn Inn for two days immediately following a 2 day stay at Holiday Inn Express Edmonton North. (Note - I used Booking.com to book the Rosslyn Inn at last minute, due a reservation error at Holiday Inn Express on my part and found that the 24 hour advance requirement to cancel without charge on Booking.com did not provide... More

Was this review helpful? Yes
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

We are working on improving our WiFi but with everyone carrying multiple devices it makes it a challenge to keep up. The rooms may be older but they serve a specific need in the market place, those that want a clean affordable room. We also have the amenities you are looking for in our tower rooms for a few dollars... More

Chilliwack
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed 3 nights at the hotel and found it to be very good. We ran late one day and my grandson had been waiting in the lobby but left. When we returned, the staff let us know that he had been there and where he had gone, as soon as we came in the door. Although the A/C was... More

Was this review helpful? Yes
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, it sounds like you stayed in one of our older rooms from the original hotel. Slowly but surely we're renovating the washrooms and In mid August we will be dropping all of the rooms with 2 double beds to make them single queens giving everyone a little more room. More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2014

Reserved online a month in advance got the everything was good to go they forgot I ordered the something special package so I phone the front desk had it in a half an hour they apologized about 10 times comped us breakfast the next morning service was awesome stayed In room 214 jacuzzi suite carpet was a bit rough a... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, we are pleased to learn that we found a way to correct our error (missing the package) and making you happy. We will have our maintenance personnel investigate regarding the picture quality for the movie. We are currently working on having the quality of our WiFi improved, this should be completed in the few weeks.... More

1 review
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed February 18, 2014 via mobile

From the moment I checked in the staff was so rude I was in tears and continued to recieve nothing but THE WORST CUSTOMER SERVICE I have ever encountered in my ENTIRE LIFE . STAY AWAY FROM THIS HOTEL or u will regret that u didn't

Was this review helpful? Yes 22
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

This is a situation of a two wrongs do not make a right. The writer was also asked to leave our hotel because of their abusive behavior towards our staff. More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 8, 2014

We stayed for a while in Dec. The good: rate was excellent, one bed was comfy, pillows and sheets were good, housekeeping did a good job, and most front desk staff were great people. The not-so-good: one man that worked the front desk was quite dismissive and rude in my two separate interactions with him. He also smoked directly outside... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, essentially if you are looking for clean inexpensive rooms we have those. If you are looking to spend a little more, rooms with flat screens etc. we have those too. Thank you for bringing forward your concern regarding our WiFi, we'll have a look into this. Also, we have FREE Shaw WiFi available throughout the... More

Fort St. James, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 15, 2013

Enjoyed our stay here. The rooms were clean and comfortable. The Keurig machine was handy as we could just purchase extra flavours ourselves at the convenient stores nearby. The rooms were quiet considering the hotel was fully booked. There was lots of lighting and the window opened to let in fresh air. The staff were friendly and helpful. The only... More

Was this review helpful? Yes 5
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments. We will post them in our staff room. More

vancouver
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2013

It is a nice comfortable place to stay with family. Beds are comfortable. Across from a small shopping center. It is on a busy road but we did not hear much traffic as our room was on other side. It is away from main part of the city but was convenient as the family function we were attending was close... More

Was this review helpful? Yes 5
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your response, we will post this in our staffroom. More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2013

We stayed here for three days and the stay was excellent. The bed in room 204 was incredible. We slept like babies. Very comfortable bed and pillows. We had a jacuzzi suite and would definitely stay again. Great job to all staff the treats for our two dachshunds were a very welcome surprise as well. Thank you.

Was this review helpful? Yes 5
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, we will post them in our staffroom. More

Owners: What's your side of the story?
If you own or manage Rosslyn Inn and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Rosslyn Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rosslyn Inn and Suites

Address: 13620 97th Street, Edmonton, Alberta T5E 4E2, Canada (Formerly Rosslyn Motor Inn)
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, BookingOdigeoWL, Agoda and Otel so you can book your Rosslyn Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rosslyn Hotel Edmonton
Rosslyn Inn And Suites Edmonton, Alberta

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Number of rooms
93

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer