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Rosslyn Inn and Suites

13620 97th Street, Edmonton, Alberta T5E 4E2, Canada (Formerly Rosslyn Motor Inn)
Hotel amenities
Rosslyn Inn and Suites
Ranked #62 of 86 hotels in Edmonton
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44 reviews from our community

    Trip type
Traveler rating
    9
    12
    6
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    11
Date Rating
Calgary, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 31, 2013 via mobile

The only positive here is that the room is clean, but it is impossible to sleep as the walls are paper thin. People in the next rooms are just chatting in a normal voice and every word can be heard. We had a queen bed which was the smallest queen I have ever seen ... a double was what it... More

Was this review helpful? Yes 1
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
April 2, 2013

Thank you for your comment, what you failed to mentioned is, that you were upgraded to the tower when a room became available. More

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 31, 2013

Staying at the Rosslyn right now and not happy. Booked a room online and ended up with a very dumpy room on the main floor. Was billed as a Queen room, but the bed is actually a double. The window looks on to a brick wall. When I went to front desk to complain about the room not being a... More

Was this review helpful? Yes
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
April 2, 2013

Thank you for your comment. Guests reserve rooms but availability when the guest is checking in is what sometimes determines where you are placed. It's not that a hotel is being mean, it's providing you with the best it has available to offer you at that moment. As you can imagine, many factors are in play. We sincerely apologize for... More

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Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2013

We stayed 2 night 1 in a Queen room and in a family suite.. Both rooms were very clean and bed was great, though the pillows could have been a little firmer for my liking! The room with 1 queen was the is the SMALLEST HOTEL I've seen is my travels! I should have took pics. It was room 515... More

Was this review helpful? Yes 1
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
April 2, 2013

Thanks for taking the time to comment. You are correct the 15's are our smallest rooms and oddly enough some of our most frequently requested for. More

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2013

We chose this hotel first and foremost for our trip this Valentines. We stayed here 2 years ago and loved it, and immediately thought of it again for this trip. Wonderful hotel. The staff are very friendly and eager to help. With this hotel it's indeed the small things that count! We stay in the jacuzzi suite so cannot comment... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
February 25, 2013

Thank you for your comments. Unfortunately we ran out od space for a complimentary business centre when the hotel was last redeveloped. More

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2013

I have to admit when I read some of the reviews, I was somewhat worried about whether or not we made the right decision, but it was in the best location for us to go house hunting. However, after being there for 4 nights (including a weekend), we were very pleased with the hotel. Our room was on the 5th... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
February 25, 2013

Thank you for your objective comments. In the future, may we request that you report any maintenace issues diretly to the desk so we can have them looked at. We'll speak to IT about the internet connectivity as well. More

Canmore, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2013

My husband and I got to stay here for only one night, as we were going through Edmonton, I would have loved to stay longer. I reserved a room via Booking.com and arrived in the evening to find everything in fine order. The main areas of the hotel are clean, well presented and very welcoming. The staff is very friendly... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
February 25, 2013

Thank you for your kind comments, we will print and post them for the staff. More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 27, 2012

we choose the time around Thanksgiving for us Americans travellers to go and visit my great aunt in Edmonton. She did recommend this hotel to us. and as a family of four it was what we needed especially the separate room for my hubby and i and the kids get to sleep on the sofa bed in the living room.... More

Was this review helpful? Yes 2
See 3 more reviews by wonderer2 for Edmonton
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
December 20, 2012

We agree with your comment on the carpeting. We are in the process of replacing them, we are staring with the lounge area in February followed by the public area's in April or May (Lobby, Guestroom Hallways and Meeting Rooms) and then followed by the guestrooms in the fall. We do apologize for our staff not being able to provide... More

Kanata, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2012

As there doesn't seem to be much offered in the way of pet friendly hotels in the north end of Edmonton, we felt we had no choice but to stay here again. We had stayed here during our move to Edmonton in 2010 and said we would try to find another one for our move out. The only other hotel... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
December 20, 2012

Thank you for your comment. Even though we are a non smoking hotel, that doesn't stop others from smoking in the guestrooms. We do try our best to return them to a non smoked in status, it appears we did not succeed in your case. More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 12, 2012

When we drove up to the hotel we were a little confused as we could not find a place to park as the parking lit for the hotel was a little difficult to find. The area seemed a little shady but I don't know Edmonton very well. When it came to checking in, it was a bit of a problem.... More

Was this review helpful? Yes
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
August 14, 2012

The hotel parking lot at the front of the hotel is well lit and has 150 parking stalls. Your concern over the Emergency Stairs was discussed with our Maintenance Manager, we have concluded that you entered the stairwell during the time that he was removing the old signs indicating the stair case was an emergency exit only and installing the... More

Kanata, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2012

Our intro to the Rosslyn was a little rough with the first three non smoking rooms smelling strongly of cigarette smoke, but the staff accommodated us and found us a room without the smell. Unfortunately the worst part about the hotel was not the hotel itself but the location. Stuck in the middle of a poorly designed retail mall and... More

Was this review helpful? Yes 2
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review
August 14, 2012

The hotel and strip mall are located on the corner of a residential neighbourhood. Our VLT lounge and Horses off Track are a quiet location where many of the locals drop in to meet up with friends and have some fun. The hotel also has 389 parking spaces, on very rare occasions such as a major event are they all... More

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Additional Information about Rosslyn Inn and Suites

Also Known As:
Rosslyn Hotel Edmonton
Rosslyn Inn And Suites Edmonton, Alberta
Address: 13620 97th Street, Edmonton, Alberta T5E 4E2, Canada (Formerly Rosslyn Motor Inn)
Region: Canada > Alberta > Edmonton
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #62 of 86 hotels in Edmonton
Price Range: $$
Reservation Options:
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Rosslyn Inn and Suites
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