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DoubleTree by Hilton Hotel West Edmonton

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16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
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from $149 Breakfast,Wifi
Best prices for: 1 room 1 guest
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DoubleTree by Hilton Hotel West Edmonton
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DoubleTree by Hilton Hotel West Edmonton
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223 reviews from our community

Traveler rating
    133
    59
    19
    7
    5
See reviews for
43
60
5
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here just one night and had a fantastic experience. The front desk staff were very friendly and welcoming and we loved the cookie we got when we arrived! The front desk lady let us choose what kind of view we wanted which was really nice and so we got a room up high which had a great view... More 

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Canmore, Canada
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

.Felt welcome from the checking in to the checking out. Warm chocolate chip cookies, awesome shower, pillows just like home and a quiet clean place to stay. The room service was a bit pricey but you can almost count on that for any hotel. Great location. Would definitely recommend this hotel for business travel.

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Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Canmoretravelbugs, It is wonderful to hear that you enjoyed your stay with us in March and that you felt welcomed and comfortable. It is our goal to ensure are guests feel like they are at home when staying with us. Thank you again for your wonderful review and we look forward to welcoming you back on your next visit... More 

Red Deer, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff provided excellent service and made us feel very welcome. The room was excellent and so was the food. Our wonderful expereince will be remembered and we can't wait to return next time we're in the area. Will definately return!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Robert L, Thank you for the wonderful review and it is great to hear that your stay was so enjoyable. I have shared your comments with all our staff and we look forward to welcoming you back on your next visit to Edmonton. Sincerely, Matthew Kindrat Director of Rooms. More 

Athabasca, AB
Contributor
11 reviews 11 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for a conference. Everything was clean and the facilities were adequate. The catering of the event was good, the food was of good quality and I very much enjoyed the banquet the first night of the conference. The staff serving us at the conference were so professional, excellent, polite, attentive, discreet... really can't say enough good things about... More 

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Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear daypack, It is wonderful to hear that your recent stay with us was such a success and we thank you for choosing to stay at the DoubleTree. We have shared your comments with all our staff as they truly are an awesome team. Once again thank you for your comments and we look forward to welcoming you back on... More 

SE Pennsylvania
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

About 40 minutes to the airport, less than 30 to the arena (Oilers). 5 minutes to the fantastic Edmonton Mall. Elevators were small and quick to shut, quick note. Had a nice pool and workout room. Full service , wide open bar. Special note: Had great service with our awesome buffet breakfast buy the young Ukrainian girl. A true credit... More 

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Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Stevethecamper, Thank you for your wonderful review and for choosing to stay with the DoubleTree by Hilton West Edmonton. We have shared your comments with all our staff and in particular with the breakfast staff as they are very grateful for your kind words. Once again thank you for your comments and we look forward to welcoming you back... More 

Drumheller, Canada
1 review
3 of 5 stars Reviewed 1 week ago

A hotel room is a hotel room is a hotel room. The room was really nothing special. Would you like me to type a short story to hit 200 characters. The worst part of my contact with this hotel is this stupid survey.

Review collected in partnership with DoubleTree by Hilton

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Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Don E, Thank you for your feedback and for choosing to stay at the DoubleTree By Hilton West Edmonton. We look forward to welcoming you back on your next visit to Edmonton. Sincerely, Matthew Kindrat Director of Rooms. More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Attended a gathering of Provincial Members for the Annual Conference. The Hotel made our brief (one night) stay comfortable for a competitive price. It was an all round good experience. We did not get a chance to use the recreation facilities. We will stay here again when making personal visits to Edmonton.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Don H, It is wonderful to hear that you enjoyed your stay with us. Both the staff and the recent renovations to the hotel truly make our property a wonderful choice when staying in Edmonton. Thank you again for choosing to stay at the Doubletree and we look forward to welcoming you back on your next visit to Edmonton.... More 

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My experience at this hotel was very positive. I stayed at this hotel for work. The front desk staff were extremely helpful and friendly and went out of their way to make me feel special. Even the housekeepers would always say hello and ask me how I was doing. The cookie I received at check-in was warm and delicious. The... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Jeffrey P, Thank you for the great feedback and also for choosing to stay with us. Our staff are some of the best in the city and are very appreciative of the great comments you have mentioned. We have shared your comments with all the staff and with Aseem at the front desk and they could not be any... More 

Rocky Mountain House, Alberta
Contributor
17 reviews 17 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for two nights for a conference at the hotel. I was greeted by a friendly and helpful front desk and a warm cookie (so good, I stopped at the desk for another one two more times during my stay). The room was very nice, much better than previous stays when it was the Mayfield. The facilities were great... More 

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Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Wuzzleteats, Thank you for the wonderful review. As you mentioned the renovations have greatly improved our hotel and our staff take great pride in both our property and the service they provide. I also agree that the cookies are delicious. Once again thank you for choosing to stay at the DoubleTree and we look forward to welcoming you back... More 

Lac La Biche
Top Contributor
75 reviews 75 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The old Mayfield has been renovated with substantial changes that were needed. The new Double Tree has been updated and is a nice hotel to stay at. The food that was served in the restaurant and in the conference was top notch. The rooms,beds and pillows are a nice change compared to what was there with the old hotel.

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear BcnIIb, Thank you for the wonderful comments as well as for choosing to stay with us while in Edmonton. The renovations which were done include all areas of the hotel and are truly an upgrade on our past hotel. Thank you again for choosing to stay at The Doubletree and we look forward to welcoming you back on your... More 

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