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DoubleTree by Hilton Hotel West Edmonton

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16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
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from $149 Breakfast,Wifi
Best prices for: 1 room 1 guest
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DoubleTree by Hilton Hotel West Edmonton
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DoubleTree by Hilton Hotel West Edmonton
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205 reviews from our community

Traveler rating
    122
    54
    18
    7
    4
See reviews for
41
57
5
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Fort McMurray, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

I'm reviewing this hotel from a stay on October 10th, 2014, at the time I couldnt review because I had already reviewed this hotel less than 3 months before. We stayed here twice in the 2 months before this visit and loved everything, this visit not so much. First off, we travelled as a couple which we never get the... More 

Was this review helpful? Yes
Sherwood Park, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Warm and friendly staff. Great looking hotel. Rooms were modern and comfortable. Went to a show at the Dinner Theatre. Buffet was incredible with so many choices. Had several good laughs during the performance. Look forward to coming back!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear David and Sonja, It is wonderful to hear that you enjoyed your stay with us in the hotel as well as the dinner theatre performance. We have shared your comments with our team and greatly appreciate your feedback. We look forward to welcoming you back on your next visit to the Doubletree as well as our Mayfield Dinner theatre.... More 

Lidgerwood, North Dakota
1 review
4 of 5 stars Reviewed 5 days ago NEW

Shout out to Anupana at the front desk for great customer service, politeness, and grace. I have stayed at this hotel several times, and each time, it's a good fit. Looking forward to the next time, and the time after that!

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Derek P, Thank you for your continued patronage and for your great feedback regarding Anupama. We will certainly share your comments with all our hotel and celebrate with our team. Once again thank you for your continued support and we look forward to welcoming you back on your next visit to Edmonton. Sincerely, Matthew Kindrat Director of Rooms. More 

EDMONTON, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

The rooms are well appointed, clean and fresh, the staff are very accommodating The meals are well prepared, hot items are hot and cold items cold, tasty and not greasy, I would recommend this hotel to anyone interested in a quality experience

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Nancy N, Thank you for the wonderful review. Our team takes great pride in offering all our guests the highest level of service and quality. We appreciate and value your recommendations and look forward to welcoming you back on your next visit to the DoubleTree by Hilton West Edmonton. Sincerely, Matthew Kindrat Director of Rooms More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we stayed on Feb 20th to the 22nd. We arrived late it was very easy to find. The staff are super friendly and the warm cookies are amazing. The king bed was amazing so comfortable. We would stay again.

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Cindylynn, Thank you for the wonderful review and we are so pleased that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Edmonton and thank you again for choosing to stay with us. Sincerely, Matthew Kindrat Director of Rooms. More 

Athabasca, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a very good experience at this Edmonton Doubletree. We were surprised by the fresh warm cookies upon arrival, and were offered more later if we wanted. At the restaurant, the waitress helped us with wines and offered us two samples to help us decide on a bottle. The suite was nice, well decorated, spacious, bathroom nice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear David H, Thank you for the wonderful review and we are so happy that you enjoyed your stay with us. Our team greatly appreciates your comments and feedback that you provide to ensure we are continually improving our amenities and services. Once again thank you for the wonderful review and we look forward to welcoming you back on your... More 

Senior Contributor
32 reviews 32 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 1 week ago

Had booked hotel for conference purposes and then had to cancel and they still charged us 700 dollars just for cancelling even though we gave them 3 weeks notice , way overpriced room rentals and poor selection of snacks too , tried to charge 800 a day for basic conference room and coffee and cookies for 10 people ! What... More 

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Mike T I do think there has been some misunderstanding regarding this booking, and the details. The conveynor for your group has rescheduled this meeting to a later date and the deposit transferred to the future booking. Once you have attended the meeting I am sure you will be satisfied with the offerings in our Connections Café. While our... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I took a "couple" weekend and stayed here. Yes, I should have checked but made an assumption that they would have pay per view but found they only had cable TV. Our TV's signal was also warbled which made it annoying to watch. We did complain but nothing changed. We stayed on the 9th Floor - a... More 

Was this review helpful? Yes 1
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Tracey, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues with the TV in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and... More 

Fairview, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We would recommend this hotel for all your reasons for travel. The renovations are fresh and uplifting and are comparable to the high end hotels in Las Vegas. Great location for the city of Edmonton, Alberta. We had a very pleasant stay! Thank-you

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Joe Ellen D, Thank you for the wonderful review and for taking the time to share your experience of staying at the DoubleTree by Hilton West Edmonton. It is great to hear that you enjoyed the recent renovations and the service you received and also we greatly appreciate your recommendations. Once again thank you for choosing our hotel and... More 

Meadow Lake, Saskatchewan, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel. We stayed here for business twice and have not had any complaints at all. The food is excellent, we never had to leave to go for dinner. The breakfast buffet is huge and fresh. The hotel has been completely updated and the staff are friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Mr. David M, Thank you for the wonderful review and for choosing to stay with us during your recent business trip. It is great to hear that you have had the opportunity to stay, dine and experience our great service that our team has to offer. We hope to welcome you back on your next trip to Edmonton and... More 

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Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta
Hotel Style:
#1 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#11 Family Hotel in Edmonton

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