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All 91 Edmonton hotels

DoubleTree by Hilton Hotel West Edmonton

3.5 of 5 Hotel   |   16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
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88%
Ranked #9 of 91 Hotels in Edmonton
A recent review
5 of 5 stars reviewed 2 days ago
Sarah P Edmonton, Canada
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127 reviews from our community

Traveler rating
    71
    41
    10
    4
    1
See reviews for
34
29
5
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I have stayed at this hotel three times now and we've enjoyed each stay. The hotel staff are friendly and very helpful. The rooms are clean and beautifully renovated. There are plenty of amenities on the property and its easy to access.

Was this review helpful? Yes
San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Warmly welcomed by Aseem, we had a positive impression of the hotel that was amplified as we munched on complimentary cookies and walked through the modern lobby. Our room, a junior suite, was very comfortable. The queen bed was great, and the foldout sofabed was surprisingly comfortable -- no backache the morning after! The bathroom was spacious and clean, and... More

Was this review helpful? Yes
Rajesh C, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

What a fantastic review! Many thanks for the kind words, we're delighted you enjoyed your stay with us, and appreciate you choosing our hotel. I'm glad to see our accommodations and amenities met your needs, and that you overall had a fantastic stay with us. It is always encouraging for us to learn that our guests are pleased with our... More

1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel many times before, and since renovations we have been twice. The new look is fresh and modern. We believe the value for price is great when staying in one of the hotel suites. Staff is always welcoming. We will stay here again, and would recommend this hotel to others!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for the wonderful review and taking the time to share your experience at our property. Our goal is to ensure all our guests needs while staying at the Doubletree by hilton West Edmonton are met and exceeded. Thank you again for sharing your experiences and we look forward to welcoming you back on your next visit to our... More

Sunshine Coast, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service and attention to a large group of athletes. Quality of breakfast was particularly good for athletes. Rooms spacious and comfortable for athlete gear. Friendly reception and bar staff made the ambience in the lobby and bar area excellent for our team to mingle and talk.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank your for the great review. it is always rewarding to hear that our guests enjoyed both the amenities and service from our hotel. Thank you for such a great review and we hope to welcome you back in the near future. Sincerely, Matthew Kindrat More

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel to Edmonton twice a year for a tradeshow. I was becoming tired of the constant price increases of downtown Hotels and the high cost of parking. I decided to give the former Mayfield Inn a try as it has rebranded to a Hilton Doubletree and is completely renovated. Very good rooms, comfortable beds and a large walk in... More

Was this review helpful? Yes 1
Mkindrat, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for your great review of our property. We are delighted that you enjoyed your stay with us in August and that you were able to experience all the new hotel amenities. We truly appreciate your comments and we look forward to welcoming you back to the hotel in the near future. Sincerely, Matthew Kindrat More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was delighted to find a Hilton a short drive away from West Edmonton Mall, downtown and the U of A campus. Beds were very comfortable, linens delightfully soft, rooms kept as clean as 5 star hotels. Was also delighted to discover 5 star quality food at its Stages restaurant and a Starbucks barrista in the lobby! If traveling with kids,... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Mkindrat, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for the great review of our property and taking the time to respond and share your experiences. As you mentioned we offer many different options for our guests with our location and on site services such as Stages restaurant and the Starbucks barista. As well our Dinner theatre is now back up and running with a line up... More

perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great service as expected but to far out from the city in the industrial area, nothing like waking up and looking out the window at road trains, trucks and industrial equipment. no bus stop out the front of the hotel to take you to the WEM. Should be situated closer or in the city better.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Director Of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for sharing your experiences at the Doubletree by Hilton West Edmonton. Your feedback is greatly appreciated and shared among all team members as a learning tool for our property. Sincerely, Matthew Kindrat More

San Francisco, California
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got a loft type suite with adjoining king bed room. It was great useful space. Small kitchen, pretty modern decor and great to share with another family. The hotel is located on an ugly street, but is close to a lot of convenient places like restaurants, shopping, etc. Parking is super easy, room service was slow, but I would highly... More

Was this review helpful? Yes
Mkindrat, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for sharing your experiences with us while staying at the Doubletree by Hilton West Edmonton. The feedback in which you have provided will help us ensure that any challenges you faced while staying at the property are addressed and corrected. Your comments have been passed onto all departments so that the necessary changes can be made to further... More

Alberta
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here with our family and we were surprised by how great the service was. The people here go above and beyond. We ate at the restaurant and our kids even noticed how great the service was and they are ages 4 and 6. We had the pool to ourselves which was a nice bonus. The cookies you get... More

Was this review helpful? Yes 1
Rajesh C, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

So glad you and your family enjoyed your stay with us and we're especially glad that you got a chance to have the pool for yourself. My team and I truly appreciate the great review, and especially that you would recommend us to others. The restaurant staff are amazing at what they do we will share your comments with the... More

Applecross
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a long way out of town in a light industrial area - not ideal at all if you don't have a car. But putting that aside, the staff were very courteous and accommodating, the meals in the restaurant were always of high quality, the rooms were clean and comfortable and the hotel was quiet allowing a great... More

Was this review helpful? Yes
Rajesh C, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you very much for the great review, and we're delighted you all enjoyed your stay! Glad to see our accommodations and amenities met your needs. We regret to hear you felt the hotel is located in remote area, we are close to West Edmonton Mall and many other facilities. We truly appreciate your kind feedback about the quality of... More

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Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
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Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta

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