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All 90 Edmonton hotels

DoubleTree by Hilton Hotel West Edmonton

3.5 of 5 Hotel   |   16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
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Ranked #9 of 90 hotels in Edmonton
A recent review
3 of 5 stars reviewed 4 days ago
Flowergrl004
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105 people have reviewed this hotel

Traveler rating
    59
    34
    8
    4
    0
See reviews for
28
24
2
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The check in cookie was nice but they need to cut back on the lobby perfume. Too strong. Plus we took the wrong elevator and ended up hopelessly lost. Need better signs directing guests not to use employee only elevators. No towels at the pool.

Was this review helpful? Yes
Bonnyville, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The old Mayfield Inn has a new name and a new look. Doubletree by Hilton has been renovated and updated, the room we had was reasonably priced, and very clean and neat. New reception/lobby area looks fantastic, and it is nice and close to West Edmonton Mall.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Barnie Y, General Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you very much for the kind feedback. We are very happy that you enjoyed our beautiful new hotel. I will be sure to share your kind words with the entire team. We look forward to your next stay. Kind Regards, Barnie Yerxa More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

We booked with our soccer team for a tournament this past weekend. My self and another Mom had upgraded our room to a suite to be more comfortable with our families. We were both told when we booked that breakfast would still be included, as the team had arranged. This was not the case, when we approached the front desk... More

Was this review helpful? Yes 1
Cranbrook, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very good, clean, well maintained Hotel with good food & excellent polite helpful staff. The rooms & beds are comfortable & well serviced, If I had a complaint its that you cant open a window but that happens a lot these days. Keurig coffee maker & bottled water in the room. All the staff from reception, dinning room &... More

Was this review helpful? Yes 2
Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The rooms are well maintained and the staff are very warm and professional.It is always bright and cheerful with a little 80's splash in the foyer. It is pet friendly and has all the amenities for travelling families.

Review collected in partnership with DoubleTree by Hilton

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Edson, Canada
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I firstly must say I am impressed at what Hilton has done with the place. I remember what it was before when it was the Mayfield and I am very impressed. The hotel is absolutely stunning from the moment you walk in. The front lobby has that "wow" factor. The hallways are modern and inviting, and the rooms themselves are... More

Was this review helpful? Yes
Barnie Y, General Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking the time to share your feedback. We are very pleased that you enjoyed your stay and look forward to your next visit. Kind Regards, Barnie More

Moncton NB Canada
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We came to Edmonton for a mini vacation without kids and booked the hotel for 3 nights. We are on our third night and are thinking of staying for another night. This hotel has a wonderful atmosphere. We have a one bedroom suite and it is so nice and clean. The cookies at the front desk are a hit with... More

Was this review helpful? Yes
Barnie Y, General Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

I would like to thank you for taking the time to share your valuable feedback with us. I will be certain to share this with the entire team. We look forward to your next visit. Kind Regards, Barnie Yerxa More

Boucherville, Canada
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The usual welcome with warm cookies for our party of 6 started what turned out to be a delightful weekend. Great proximity to the West Edmonton Mall which was the main purpose of our visit. We had a large 2 King + sofabed 2-bedroom suite with a great view of downtown. There is a restaurant on-site and a Fatburger in... More

Was this review helpful? Yes
Rajesh C, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experience with the stay at Double Tree by Hilton West Edmonton. We are glad you found the location perfect for your travel needs. The hotel is located just minutes from Edmonton West Mall, offering more than 800 stores and entertainment opportunities including an amusement park, waterpark,... More

Bonnyville, Alberta, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We really liked this hotel. Front desk staff were friendly, the rooms were very clean and modern and the a/c worked well. I have stayed here with business before and had no problem wanting to book a room for my family.

Was this review helpful? Yes
Rajesh C, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking the time to share your thoughts with us. We are very happy to hear that you found our hotel perfect for your business needs and that you were pleased with the amenities of the hotel. We thank you for staying and hope to see you for future visits. We will see you soon again. Thanking you,... More

Greenvale,Victoria
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose a suite and were very happy with the spaciousness and decor. Amenities were great, having a fridge was useful, and the bed was so comfortable! Warm cookies were delicious and service in the dining area was great. We had several meals there and all were delicious. It is conveniently located , not far from the airport and west... More

Was this review helpful? Yes
Rajesh C, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

I would like to first thank you for choosing to stay with us at the DoubleTree by Hilton. I'm glad that you felt our location is "Perfect". We pride ourselves on delivering wonderful customer service and my food and beverage staff will be thrilled to hear your comments regarding the delicious meals. Thank you for you review and we look... More

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Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
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Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Edmonton #7 Family Hotel in Edmonton #7 Business Hotel in Edmonton
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Number of rooms
327

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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