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DoubleTree by Hilton Hotel West Edmonton

Certificate of Excellence
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16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
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from $149 Breakfast,Wifi
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DoubleTree by Hilton Hotel West Edmonton
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DoubleTree by Hilton Hotel West Edmonton
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267 Reviews from our TripAdvisor Community

Traveler rating
    166
    69
    19
    7
    6
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52
71
6
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • All months
    (267)
  • Mar-May only
    (112)
  • Jun-Aug only
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  • Sep-Nov only
    (47)
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Kirkland, WA
Top Contributor
126 reviews 126 reviews
38 hotel reviews
366 helpful votes 366 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 1 night in May 2015. This hotel is conveniently located in Edmonton and has free parking. My husband and I had a room with a single king size bed on a Hilton Honors floor. The room and bathroom were a nice size. Everything was clean and nicely remodeled. We stopped in for a drink at the bar... More 

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Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the new Doubletree by Hilton while attending meetings at the conference center in the hotel. This is the first time I stayed in the hotel since it Hilton bought the property and did a complete renovation. What a difference. I had a King Suite on the 7th floor (Hilton Honors Floor) with a nice view of... More 

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Kamloops, Canada
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for two nights on business and was very happy with my room. The room was very clean and quiet. Next time I find myself in Edmonton I will be sure to stay here. Only complaint was my food order from room service was nothing exciting but just ok.

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red deer
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

One of the nicest, most convenient and well run hotels in west Edmonton. Clean, well kept, great restaurant and coffee facilities. Excellent staff and service and a great location for west Edmonton. Mayfield common is close for great shopping locally and the famous West Edmonton Mall is a short drive away. Love this hotel and use it regularly

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Strathmore, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family has stayed there twice now. The staff are very friendly & helpful. The pool is small but very clean & warm. The restaurant staff were friendly but we found the prices fairly high so chose to eat at off site restaurants after our first meal. Our room was clean and the bathroom was amazing. And the warm cookie... More 

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Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Wanda P, It is wonderful to hear that you and your family enjoyed your stay at our hotel. We are currently introducing new menu's in our restaurant that will offer both a wider variety of dinning options as well as new competitive pricing. Once again thank you for choosing to stay with us and we hope to welcome you... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I had a very pleasant and relaxing stay at this hotel. All staff were friendly, outgoing, and pleasant. The additional ability to attend a fabulous Dinner Theatre (Cabaret at that time) which had a discounted price due to the hotel connection, made our stay even more special. In addition, we were able to have a buffet breakfast... More 

Review collected in partnership with DoubleTree by Hilton

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Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Jeanette, Thank you for the wonderful review and we are so pleased that you enjoyed both our hotel and the Mayfield Dinner Theatre. The combination of hotel and dinner theatre really is a unique and wonderful combination that we can offer our guests to create a relaxing and enjoyable stay. We certainly hope to welcome you back on your... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was a nice basic hotel there is nothing special about it it is clean and quiet you get a cookie LMAO parking is very full so finding a spot can be difficult in the winter this could be bothersome the rooms are small and the windows do not open

Review collected in partnership with DoubleTree by Hilton

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Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear B G, Thank you for comments regarding your recent stay with us. We have shared all your comments with our team to ensure we can improve in the areas that you mentioned. We utilize all of our guests comments to continually look for ways to improve both the service levels and the amenities that we offer to guests. Thank... More 

Vancouver, Canada
Top Contributor
61 reviews 61 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family was in Edmonton attending a wedding and needed a place to stay that was convenient to our friends, who live in West Edmonton. The Doubletree fit the bill perfectly. What a delightful welcome we received when they presented us with individual bags of their delicious home made cookies. That set the tone. The room was quiet, and well... More 

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Mirilarry, Thank you for providing us with your comments regarding your recent visit to our hotel. We are very thankful that you have given us the opportunity to welcome you and your family while visiting Edmonton. I would also like to thank you for providing your feedback on your experience with our restaurant and staff. We have passed on... More 

Edmonton area, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Excellent food, served with a smile by Leslie. I think that the hotel is doing it's best to serve many different expectations. Most of my needs were satisfied. One cannot expect to have home comforts in all areas of one's life while away in a different location!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Sabrina H, It is wonderful to hear that you enjoyed your stay with us during your recent visit to Edmonton. We continually strive to ensure all our guests feel as though they are at home while staying with us and are committed to providing the highest level of service for this exact reason. Thank you again for choosing to... More 

Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed here numerous times. And the lounge always disappoints by either closing early or having very slow service...even when it is nearly empty. I don't want to go to a loud bar. Most every else is very good.

Was this review helpful? Yes 1
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Ron L, Thank you for your comments regarding your recent stay with us. I was disappointed to hear of the troubles you encountered while visiting our lounge. I can assure you that we have passed on your review to our Food and Beverage team and are currently working on improving our service levels in that area. Once again thank... More 

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