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DoubleTree by Hilton Hotel West Edmonton

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16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
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from $149 Breakfast,Wifi
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DoubleTree by Hilton Hotel West Edmonton
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DoubleTree by Hilton Hotel West Edmonton
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250 reviews from our community

Traveler rating
    156
    63
    19
    7
    5
See reviews for
47
68
6
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Suffolk, UK
Top Contributor
54 reviews 54 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed yesterday NEW

Weekend stay coincided with a regional conference. From the Front Desk welcome (and associated hot cookie), to the wonderful service from all the staff in the Restaurant, our visit was first class. However, it was the quality of the food that captured our attention. The menu (and specials) are not extensive, but the presentation and quality were exceptional. Our suite... More 

Was this review helpful? Yes 1
Calgary, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We booked very short notice and they were more than accommodating to us. From the very friendly service at check in and check out, to the service in the restaurant, the hospitality was above and beyond what we expected for our whole stay. The food and drinks in the lounge were not a disappointment, and well priced. The rooms were... More 

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Brett T, Thank you for your wonderful review and we are so pleased that your stay with us was such a success. I have shared your comments with our entire team and they couldn't be more proud. Once again thank you for your wonderful review and we look forward to welcoming you back on your next visit to Edmonton.... More 

Fort McMurray, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

LOVE that this hotel is pet-friendly, and our room was as good of quality as if we did not have our dog with us. The kids loved the warm cookie at check-in and of course the pool which was very clean, well lit, and bigger than most hotel pools. Staff was very accommodating and helpful, and someone was always available.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Tara S, It is wonderful to hear that your stay with us was so enjoyable and that the service and amenities you experienced was so welcoming. We hope to welcome you back on your next visit to Edmonton and once again thank you for your wonderful comments. Sincerely, Matthew Kindrat Director of Rooms. More 

Camrose, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

From the first contact with the Front Desk Staff to all the other staff did you an awesome job. The Warm Cookie Melted me and in my mouth. Great Perk at check-in!! The Show that we seen at the Dinner Theatre was good and Food was BETTER!!! I guess the only thing that could have been a plus would have... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Carolyn G, Thank you for your wonderful comments and for choosing to stay at our hotel. It is great to hear that our staff did such an awesome job and they are extremely grateful and proud of your review. Once again thank you for your wonderful review and we look forward to welcoming you back on your next visit... More 

Grande Prairie, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable, nice selection of complimentry breakfast buffet, clean, recommended. We stayed in a king size bedroom and the only thing I found is that there are no tubs in them. Apparently tubs only come with the double queen rooms. I LOVED the noon check out time. I will be back

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Diane G, Thank you for your comments regarding your stay. It is correct that the majority of our rooms do only contain the walk in shower but some are available in our 2 bedded rooms and some of our suites. A tub room can be requested at the time of the reservation and we can gladly accommodate that for... More 

Seattle
Top Contributor
88 reviews 88 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This really is a lovely and comfortable property. The lobby is beautiful. I was in a king suite. Completely remodeled and just like being in someone's apartment. The furnishings and little touches take this place above and beyond most hotels. Sadly, I only stayed 1 night. Wish I was staying longer. I'd love to explore the pool and other areas... More 

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear XManNL, Thank you for the wonderful review and we are so pleased that you enjoyed your stay with us. It has been a year since our full property renovation and it is great to hear that our guests still love the changes that were made. Thank you again for the wonderful comments and we hope to welcome you back... More 

West Kelowna, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is simply amazing! From check in to check out. We stayed in a junior suite, the space was rediculously large for two people . The room was so clean.Room service was fantastic. Never heard anyone in the hallway which is such a plus as normally you hear that at hotels.Even though the hotel a little out of the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Tammy E, Thank you for your wonderful comments and we are so pleased that you enjoyed your stay with us. We believe that we have some of the best facilities and staff working in Edmonton that truly provide the best service in town. Once again thank you for choosing the DoubleTree West Edmonton and we hope to welcome you... More 

Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

These facilities are one of the best I've been at for either day meetings or conferences. Great food service and coffee station. Meeting rooms well equipped for your business needs. As part of the conference, we were provided buffet meals at the restaurant - delicious! If staying overnight, the rooms are also very nice. I really recommend holding your meetings,... More 

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear dandpalberta, It is wonderful to hear that our facilities were the perfect fit for your conference. Whether it be business or leisure we have all the facilities that will ensure your stay is a great one. Thank you again for the wonderful review and we look forward to welcoming you back on your next visit to Edmonton. Sincerely, Matthew... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

First off the check in was extremely smooth with the smiling Maryam!! The room was very clean and spacious. The hotel restaurant served up some great dinners and the service was fantastic. We certainly enjoyed are 2 nights and will be returning back this summer. THUMBS UP!!

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear George P, Thank you for your wonderful review and it is wonderful to hear that you enjoyed your stay with us. I will certainly pass on your comments to Maryam and the staff at the hotel. Once again thank you for choosing the DoubleTree by Hilton West Edmonton and we look forward to welcoming you back on your next... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a week in April while on a relocation trip to Edmonton. The hotel was great. The staff were all friendly and helpful. Of course the cookie upon check-in was delicious- I wish you got one every day LOL. The rooms were clean and spacious. Housekeeping was always efficient and we never returned to an unmade room... More 

Was this review helpful? Yes
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Dear Meagan S, We are so pleased that your stay with us was such a success. We look forward to welcoming you back on your visit in June and we greatly appreciate your recommendations. Once again thank you for the wonderful review. Sincerely, Matthew Kindrat Director of Rooms. More 

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