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BEST WESTERN Cedar Park Inn

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5116 Gateway Blvd, Edmonton, Alberta T6H 2H4, Canada
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BEST WESTERN Cedar Park Inn
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BEST WESTERN Cedar Park Inn
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456 Reviews from our TripAdvisor Community

Traveler rating
    77
    96
    107
    82
    94
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130
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48
124
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (456)
  • Mar-May only
    (110)
  • Jun-Aug only
    (135)
  • Sep-Nov only
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  • Dec-Feb only
    (87)
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Grande Cache, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here twice over the last couple of months, once for personal purposes and once for a seminar being held in the banquet rooms. Both times had no issues, the check in was fast and easy, even with a gift card needing to be applied. The room was clean, beds comfortable, and nicely renovated from a couple of years ago.... More 

Was this review helpful? Yes
Fort McMurray, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

The hotel has a great looking lobby, but when i checked in it took a long time to check in the staff had no clue how to do it. My room never got clened when i stayed there, they came in made the bed and left. they trash was stil there. at check out they had nothin ready ie bill... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Peter S, Thank you for taking the time to post a review and I sincerely apologize for the lack of housekeeping standards in your room. This is certainly not a Best Western Cedar Park Inn standard. Rest assure, I will pass this to the housekeeping executive and will make an immediate action pertaining to this matter. I have taken... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The front desk people do not know how to use gift cards. Their English comprehension is very limited. They have tried to improve the place over a few years ago. Bathroom are redone except for the tub. NASTY!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Linda Craig, Thank you for completing the survey regarding your recent stay at our property. Your valuable feedback is important to ensure that we continually deliver the service and exceed your expectations for future visits. I was therefore concerned to understand that during your visit we did not meet your expectations. Please accept my sincere apologies for the inconvenience... More 

Penticton, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Great, dependable and affordable place to base out of for business in Edmonton..conveniently located between the airport and many areas of the city. Friendly staff. Building is a little dated, but room upgrades are very nice, beds are comfortable and everything is always clean and operational. Great no-nonsense and straight forward place to stay

Review collected in partnership with Best Western

Was this review helpful? Yes
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Kelly J, Thank you for taking the time to post a review of our hotel and for choosing to stay with us. Our goal is always your 100% satisfaction, so it was especially nice to read that you found the value, location, and guest service top notch. That is what we work so hard to achieve. We hope to... More 

Ottawa, Canada
Level Contributor
89 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I assumed, based on the location of the hotel between three major streets and a railway, that it was likely going to be a fairly noisy location. I was very pleasantly surprised that the hotel was very quiet: I don't even recall there being that much noise from the hallways. The staff at both check-in and check-out were friendly, polite... More 

Was this review helpful? Yes
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear WildCanadian, Thank you for taking the time to write a review for the Best Western Cedar Park Inn. Your comments are very much appreciated. We strive to ensure each and every guests experience is enjoyable. We look forward to your return the next time you visit Edmonton. Your business is very important to us and we value your feedback.... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Visiting friends for a few days as I do each year. Could have stayed with them but for the price, I'd rather have the convenience of a proper bed and my own bathroom - rooms have always been clean. The location is convenient and I have not considered any other local hotel as this one meets my needs quite nicely.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Rob W., Thank you providing us with your feedback on TripAdvisor about your recent stay with us. We are pleased that you loved your stay with us and that you will be back to stay with us. We are also happy to know that our service met your expectations and that location is very convenient for your travel/ out... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Great service and reasonably priced. The hotel is well located with easy access to major areas in the city. I stay here frequently and have come to know most to the staff. They always remember me by name and offer excellent service.

Review collected in partnership with Best Western

Was this review helpful? Yes
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Renee C, Thank you for your kind comments and for being our regular guest here in Best Western Cedar Park Inn. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other... More 

Lake Country, British Columbia, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent in every way. Quiet and very nice rooms. The check in front desk was all worried because they were out of complimentary biscuits so they gave me 250 point on my rewards card. The nice quiet restaurant served excellent food. I would go back there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear RICK H, Thank you for your feedback in regards to your recent stay at Best Western Cedar Park Inn. We are grateful and encouraged by your kind words. All our staff members pride themselves on the level of customer care they offer each and every guest. Your remarks only confirm their hard work is paying off. Your business is... More 

Nanton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel May 21st to 23rd with our dance studio, we paid a ridiculous price, the pool was closed and our room was 12 degrees, so my daughter and I froze, they told us the best they could do was find us a space heater and it took 3 phone calls to actually get them to look... More 

Was this review helpful? Yes 1
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear MichelleHensel2015, Thank you very much for you taking time to review Best Western Cedar Park Inn. Please accept my sincere apologies on behalf of my team for the uncomfortable service. Your comments and observations have been shared with my management team to ensure we rectify and correct these and that we act upon the issues raised in your review.... More 

Calgary, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A friend and I were heading to Edmonton to watch the opening game of the world cup. We called about an hour in advance and asked for an early check-in. Although most people were travelling there for the world cup and requested an early check-in as well, they were able to accommodate at no extra charge. The front desk staff... More 

Was this review helpful? Yes
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Raida86, Greetings from Best Western Cedar Park Inn! We would like to thank you for taking the time to review our hotel on Tripadvisor On behalf of our entire team, I would like to thank you for taking the time to complete a review of our hotel. Your satisfaction is important to us and we will be passing your... More 

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