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BEST WESTERN Cedar Park Inn

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5116 Gateway Blvd, Edmonton, Alberta T6H 2H4, Canada
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BEST WESTERN Cedar Park Inn
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BEST WESTERN Cedar Park Inn
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432 reviews from our community

Traveler rating
    75
    87
    104
    78
    88
See reviews for
124
75
43
119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Fort Nelson, British Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed yesterday NEW

2nd time staying here for business it is a great place to chillax. Clean comfy rooms, comfy beds, good food in restaurant and great service in lounge. Good value when booked online. I don't think you would be disappointed in this place...I know I was not.

Review collected in partnership with Best Western

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

The room are disgusting, I was screamed at by a restaurant employee and told I would be reported for theft for taking a plastic spoon to use in my room because the front desk doesn't supply cutlery. Front desk employees were flippant and lazy and the maid staff is outwardly noisey, never shows up on time and treats any and... More 

Was this review helpful? Yes 2
Logan Lake; BC, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff at this hotel went out of there way to see to all our wants and needs, we were well looked after. The room being in the front of the hotel received a lot of road noise and windows not being updated did not control it. The location of the hotel is perfect for shopping. theater and fast food... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Coquitlam
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Arriving at 2 AM for a quick sleep after driving from Vancouver to Edmonton was made enjoyable by the staff when we arrived. Pleasant, helpful and friendly. Exactly what you need after a very long road trip. The mattress was very comfy and the room clean and roomy. I have stayed here before and will again in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Sean, Thank you for your feed back in regards to your recent stay here at the Best Western Cedar Park Inn. We are so glad you have an enjoyable stay with us. We pride ourselves on our customer service and our willingness to help our guests, to make thier stay as enjoyable a possible. We look forward to seeing... More 

Lethbridge, Canada
Top Contributor
95 reviews 95 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only thing we liked is that the hotel is close to everything. And that inside the hotel there are different places to eat or get entertained. I didn't like that the breakfast is not include. And the service staff was not to friendly as usual in Canada or Alberta. Also the parking lot was uncomfortable to access. Maybe not... More 

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GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Melkis7, Thank you for your review on your recent stay here at the Best Western Cedar Park Inn. I agree with you we are nicely situated here in the heart of the south side. Perfect for shoppimg and an plethera of good restaurants. We are an older property. With that being said we are under new ownership. We will... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We checked the first room had mold in the room did not smell great. I told them and they gave us another room. The new room was ok till about 11:00pm than the noise came from the walls sounded like banging pipes and water running. I went down and they would give us another room for the next day. That... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I tend to pick this hotel when I stay in Edmonton as it is convenient and decently well kept. This time, it started out decent. The front desk was helpful when I mentioned that I had made two different reservations back to back since my plans changed and he put me in the same room for both nights, saying everything... More 

Was this review helpful? Yes
Kelowna, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been traveling to Edmonton every now and then. I decided to try this hotel for my trip. The front desk staffs were very helpful. smooth check in, didn't have to wait long to get my room keys. They also helped me to find out my office with perfect direction. Stayed in room with 1 king bed. The room... More 

Was this review helpful? Yes 2
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Mike, Thank you for taking the time to complete a review of the hotel and providing us with valuable feedback. We are grateful and encouraged by your kind words. All our staff members pride themselves on the level of customer care they off each and every guest. Your remarks only confirm their hard work is paying off. The hotel... More 

Calgary, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed in other BWs like in Calgary and remote locations like Vaasa which was not excellent but definitely tolerable. This one needs to shut down immediately. I was given to understand that each BW has individual ownership which simply means that they are using the brand name without caring for quality. Was given a room in 4th floor... More 

Was this review helpful? Yes 5
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear SMT, Thank you for your valued comments. I do want to apologize for our not meeting your expectations in regards to your recent stay. Each hotel is individually owner and operated. We acknowledge that we have some short comings in some areas of the hotel. We are currenly retraining the housekeeping staff have hired some new staff. I have... More 

Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Not a bad place to stay for the price we paid. It was a clean room . The shower could have had a lot more water pressure and the noise level was quite loud on the first floor we stayed. Someone close by the room we stayed must of had a large dog and it barked quite a bit.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Cheri, Thank you for your reveiw on our hotel. My apologies that you expierenced water pressure issues. Unfortunatley, on busy weekends when everyone is trying to shower at the same time our water pressure is a little taxed for this I do apologize. The hotel is scheduled for renovations soon. We will be gettting a new heat and cooling... More 

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