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BEST WESTERN PLUS City Centre Inn

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11310-109 Street NW, Edmonton, Alberta T5G 2T7, Canada
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1 room 1 adult
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BEST WESTERN PLUS City Centre Inn
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337 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I have never considered staying at this hotel when in Edmonton, but decided to try it for one night because it is a Best Western Hotel. I am totally impressed with the hotel, the room and the amenities in the area. I will definitely stay there again.

Review collected in partnership with Best Western

Helpful?
Thank 541shirleyc
Toronto, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If from outside you don't think this is a best Western - wait until you get inside the room. Everything is brand new, very quite, highly recommended. The AC is a bit noisy but my colleague from the next room didn't hear it. Walking distance to the Kingsway Mall where you have a tone of opportunities.

Helpful?
Thank callatis
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. We are constantly adding upgrades to our rooms. Our owners have the mentality of "if you aren't improving you are falling behind". This is what has kept us in business for so many years and will keep our rooms modern and functional. More 

High Prairie, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel is right across the street from the Kingsway Mall. I had my 80 year old mother with me and was able to walk to the mall with her for a little shop all while conducting my business. The room was clean and she loved the bathroom setup for ease of entry on the shower. I will be staying... More 

Review collected in partnership with Best Western

Helpful?
Thank Judy W
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. We are right across from Kingsway Mall. With all the renovations they've done in the past few years it has become one of the best shopping destinations in Edmonton. It's great to hear you'll be staying with us again. Give us a call at 780-479-2042 and dial 0 to get the front desk. We can... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was clean and the staff were friendly and helpful. Very quiet location and the rooms were spacious and clean. I would recommend this hotel for families...nice pool and water slide. The hot tub was very clean

Review collected in partnership with Best Western

Helpful?
Thank Janice A
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. That water slide is a lot of fun! Our maintenance team takes a lot of pride in keeping the pool, hot tub and water slide in pristine condition. Our guest's health and safety are always a top priority. We hope to see you again soon and we'll keep the hot tub warm and bubbly for... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 5 days ago NEW

Room was small, modern. Bed was on the harder side, room was on the ground floor - noisy with people walking and yelling in the hallway, and there was food cooking smells. Looks like the hotel is older, but had been redone. Pricey, at over $150 for the night with the AMA discount. Although the Tim's next door was a... More 

Helpful?
Thank Jessica L
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. I am sad to hear you wouldn't stay with us again. Hopefully there is some way we can change your mind. We're not usually a noisy property, but periodically we may get a few people who forget others are around them in the hotel. We have 24 hour desk service that patrol the hallways at... More 

Kugluktuk
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The experience my wife and I had in this hotel was very great! Right by the hospital for my wife's surgery, friendly staff and a very positive overall stay. We enjoyed coffee at Tim Horton's restaurant, good express breakfast for $8.00 each in the restaurant/lounge upstairs and the laundry facility was a plus for us.

Review collected in partnership with Best Western

Helpful?
Thank George Mr E
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. I am glad we were to give you a positive stay during your wife's surgery. Tim Horton's is right in the building and is open 24 hours so everyone's favourite double double is only a few steps away! Judging by your score it looks like there may have been an accidental button slip and only... More 

Airdrie, Canada
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Comfy bed/clean room! Breakfast 8$ ea.-add'nl cost. 170$-pricey. ONE chair in 4-pers rm. Great: iced water in lobby/pool/h.tub. Room coffee & cookies bad-don't bother, BW. Ended up @Tim's lots=more $.

Review collected in partnership with Best Western

Helpful?
Thank Terry D
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. The beds are very comfortable and we have won a number of housekeeping awards. Breakfast is an additional cost, but with us you get a freshly made full meal. No lukewarm eggs in a holding tray here. We're hoping to see you again because we know our property has much more to offer than just... More 

Stony Plain, Alberta, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a pleasant surprise, clean and super comfortable rooms, GREAT food in the lounge/restaurant upstairs, super fast room service and a Tim Horton's in the lobby. Great location across from a major shopping centre, from Yellowhead Trail and NAIT and straight down the road from City Centre. Great parking too. My husband says it is his new favourite.

Helpful?
Thank Margot D
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. It sounds like you had a great trip to Edmonton. The Runway 29 Lounge offers great food. The Clubhouse Wrap is a personal favourite of mine. Make sure to try it out on your next trip! Location is key in our industry and we find we are a great vein to get anywhere in Edmonton... More 

Grande Prairie, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was very modern, clean and comfortable. All staff were very pleasent and accomodating. I would definately stay here again. I have yet to have an unpleasent stay in a Best Western Hotel. Thank you for making my travel experience so nice.

Review collected in partnership with Best Western

Helpful?
Thank Patricia B
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. A happy customer means a happy hotel! We'll see you the next time you come through Edmonton! More 

Grande Prairie, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to go to Edmonton for a doctors visit so we stayed at this hotel because of its proximity to the Royal Alex Hospital. The rooms were clean and comfortable, the kids loved the pool and the convenience of the mall being right across the street as well as a Tim Horton's next to the lobby is very handy.

Helpful?
Thank Shana L
Douglas C, Manager at BEST WESTERN PLUS City Centre Inn, responded to this review

Thank you for your response. We are very close to the Royal Alexandria Hospital, Glenrose Rehabilitation Centre and the HYS Centre. It sounds like we were the perfect location for your trip to Edmonton, Hopefully the next time we see you won't involve a doctor visit and you can enjoy the amenities even more. More 

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