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BEST WESTERN PLUS City Centre Inn

#24 of 89 Hotels in Edmonton
Certificate of Excellence
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11310-109 Street NW, Edmonton, Alberta T5G 2T7, Canada
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BEST WESTERN PLUS City Centre Inn
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BEST WESTERN PLUS City Centre Inn
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239 reviews from our community

Traveler rating
    78
    95
    49
    9
    8
See reviews for
94
36
15
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Senior Contributor
38 reviews 38 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location close to NAIT was exactly what we were looking for. We could hear kids running up and down the halls at all hours, and my back was stiff the next day from sleeping on a not-very-good mattress. Parking was packed, but it had also just snowed, so that could be the reason. The hotel was suitable for what... More 

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Bonnyville, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel several times and complaints were made about excessive noise in hallways and outside in the parking lot or window or because something wasn't working in the room. Only once did we ever hear back from management and something was actually done about it.

Review collected in partnership with Best Western

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Alberta, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel twice now, and I am very happy with both experiences. On our most recent trip we booked a room with two queens, the room actually had two seperate bedrooms which was awesome for our kids to have their own tv and own space. The staff was helpful and courteous. The pool was wonderful, we... More 

Was this review helpful? Yes 1
Lloydminster sk, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent stay, the room was clean, access to pool from inside, friendly and helpful staff, good overall. I will stay here again, I had been staying at Coast Edmonton Plaza in the past but this is closer to the Royal Alexandra and the heat in the room wasnot noisy like the Coast Edmonton Plaza.

Review collected in partnership with Best Western

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Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean facility. Friendly & helpful staff. Clean & comfortable lobby with computer/internet to use. Wonderful pool with a fast waterslide lol & soothing hot tub. Tim Horton's in the building plus a pub/restaurant. Really nice place. Very close to the hospital and across from a shopping mall, N.A.I.T. in a block away. Aviation Museum is around the corner.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
valleyview, alberta
Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed in this motel a number of times. Very easy access and easy to get to a number of places. Located across from the mall if you have a few hours to kill. Nice pool for the kids and a Tim's on location for quick breakfast.

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel. Lobby area requires more attention. Police presence was frequent (not sure if that was a good or bad thing). I thought the hotel was noisy so you have to sleep with the fan turned on high to drown out some of the commotion.

Review collected in partnership with Best Western

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Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, clean and comfortable rooms. Busy Tim Horton's in the restaurant so parking lot is very busy. The only disappointment was the restaurant doesn't allow children after noon and it is not pet friendly. My grandchildren really enjoyed the waterslide and pool.

Review collected in partnership with Best Western

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Winnipeg, MB
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at this Best Western location in October and am filing review now as I thought I had done one earlier. The staff were pleasant at this Hotel however it looks a bit tired and I do not think it qualifies as a BW plus property. While we were staying there it looked like another part of the hotel... More 

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Calgary, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 21, 2015

I've stayed here multiple times in last year. Staff remember me and respect my wishes to be called by my first name if I'm there more than one day. Housekeeping is excellent, room is always quiet, neat, clean and stocked with essentials. If I am missing a toiletry front desk always help me out. Amanda saw me getting out of... More 

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