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Best Western Westwood Inn


Hotel class 3.0 of 5
18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
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Reviews you can trust

64% Do not recommend
2.5 of 5 stars 23 reviews
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1 of 5 stars
cheamo   1 contribution
saskatoon
Nov 21, 2009 | Trip type: Couples New

My girlfriend and I decided to come here for our one year anniversary and had a jacuzzi suite booked several weeks in advance. We got here, checked in for our room and went to it. Front desk did notify that anything at all was wrong. When we entered the room we were quite confused because it seemed to us to... more

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2 of 5 stars
asccn   4 contributions
Calgary, Canada
Oct 24, 2009 | Trip type: Family

My young son and I travelled here to go to the Waterpark and I was absolutely astounded by the shabbiness of this hotel. I have slept in much worse but this isn't the 70's. I am sitting here on the bed writing this and I'm sinking into the mattress (I'm not a large person). I almost wish I had Howie... more

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2 of 5 stars
KidsRGreat   30 contributions
Red Deer, Canada
Oct 1, 2009 | Trip type: Couples

From the outside the hotel looked great. Once inside, especially in the stairwells, it is obvious this hotel has seen better days and is showng its' age. The carpets were dirty and ragged around the edges, especially in the halls. The furniture in our room was oddly arranged and everything felt out of place. The worst thing I disliked was... more

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1 of 5 stars
prettyalright   1 contribution
Alberta
Sep 20, 2009 | Trip type: Couples

This is my second night here at the "Westwood Inn". My wife and I were woke up at 1am by our friendly neighbors who chose to participate in some late night leisure activity. We called the front desk, and the guy said he "couldn't hear anything". We had to knock on the wall in order to put an end to... more

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2 of 5 stars
2JMom   6 contributions
Grande Prairie, Canada
Jul 28, 2009 | Trip type: Family
1/1 found this review helpful

We were disappointed in this hotel. We decided to do a mini holiday and booked this hotel as part of package. When we first arrived we were given a room that was already occupied! Then we were moved to a different room where the air condition was not working (it was a hot weekend) and the carpets were pulling away... more

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1 of 5 stars
BomberCity   8 contributions
Winnipeg, Canada
Nov 2, 2008 | Trip type: Family

It was previously renovated. Below average renovation job. Mice running around in room and down hallway. They can get into the room because bottom of doors there is a one inch gap. more

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1 of 5 stars
calgarytravels   2 contributions
Calgary, Canada
Oct 7, 2008 | Trip type: Business
1/1 found this review helpful

I will never stay at this hotel again. We were there on the weekend for a business trip. The service was non-existant. Even though all written information in the rooms states you can get food until 10 pm this is not in fact true. On the Friday night of our arrival the kitchen closed around 9:30 pm. On the Saturday... more

NIce Hotel
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4 of 5 stars
magwll   6 contributions
Enniskillen, N. Ireland
Jul 22, 2008 | Trip type: Family
1/1 found this review helpful

Travelled as a party of 5 as I have 3 kids. The room was a reasonable size with 2 doubles and a sofa bed which was made up and ready to go. Nice to see there was the right number of towels supplied throughout stay. Nice design feature was wash basin area was separate from toilet and shower, good when... more

Nice Change
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4 of 5 stars
AlbertaJimbo   1 contribution
Alberta
Jun 11, 2008 | Trip type: Family

I was very impressed with the changes at this property. The rooms are clean and have been redone completely. Very nice change! The service staff were very friendly in all areas, nice menu in the restaurant. I would come back again for sure! more

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1 of 5 stars
prcs31   2 contributions
Regina, Sask
Apr 1, 2008 | Trip type: Couples

-Website was incorrect reguarding room types. -booked smoking - got non-smoking -elevator motor blew up - no replacement/parts in Edmonton -couldn't guarantee same room type if we moved -staff disinterested in getting elevator fixed -overpriced meals in restaurant -no elevator service to lounge -told by elevator repairman that a second elevator shaft exists, but that it was walled off. This... more

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Best Western Westwood Inn Also Known As

  • Best Western Westwood Hotel
  • Best Western Edmonton
  • Edmonton Best Western
Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada