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All 90 Edmonton hotels

BEST WESTERN PLUS Westwood Inn

3.0 of 5 Hotel   |   18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada (Place LaRue)
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Ranked #60 of 90 Hotels in Edmonton
A recent review
5 of 5 stars reviewed 1 week ago
Randy M Grande Priaire, Canada
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482 reviews from our community

Traveler rating
    104
    111
    78
    62
    127
See reviews for
170
85
31
112
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Grande Priaire, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Very nice stay. Quiet. Hotel looked clean and was getting a makeover in the lobby. Room was clean and beds were comfortable. Went for hospital stay, and found beds comfortable for rest from surgery. Staff were helpful, cheerful and caring.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you very much for taking the time to post on Tripadvisor. I am delighted to hear that you were overall thoroughly impressed with our associates and your overall stay. We look forward to welcoming you back soon. More

Saskatoon, Canada
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed a week at the hotel and it was a second home out of home. We were especially pleased with how accommodating the restaurant inside the hotel catered for our food allergies. Staff were approachable and amiable with us during our stay, while minding their business and respecting totally our privacy. We were on the first floor, right by... More

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay at our property.We are so glad that you enjoyed your stay .We strive to provide the highest quality of customer care to all of our guests.I will share your positive comments with all our team members. We hope you will come back and see us again soon. More

P. A.
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Our room was never cleaned. The beds were made once, after we had already complained twice. The other two days the beds were not made. The floors were never cleaned. There was long black hair on the bathroom floor and a hairnet on the carpet which were there when we arrived and were still there when we left. When my... More

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, We take comments like this very seriously and I can assure you that this has been passed on to our Housekeeping Manager. We appreciate feedback like yours, as it allows us the opportunity to improve and be able to exceed your expectations for future stays. We hope to see you again! More

calgary, Canada
1 review
5 of 5 stars Reviewed 1 week ago

this was our first stay at westwood inn , I was worried because I red some bad reviews online but I really lik4 this hotel everything was good but wifi connection was slow. This hotel is only 5minutes away from west Edmonton mall and very close Walmart and superstore.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. I'm happy to hear that you enjoyed your stay with us. I am sorry you experienced some challenges with the WI fi connection during your stay. I will share your comments with my team. More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It was horrible. The smell when you first walk in was overwhelming as if they were trying to cover up something. The elevator, the heat, the TV did not work. The worst experience I have had with a hotel

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your comfort and satisfaction are of the utmost importance to us, and we will be utilizing your comments as part of our ongoing training to provide exceptional guest experiences moving forward. We hope you will give us another... More

Coquitlam, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

I almost always stay at Best Western Hotels, specially in United States. I have always had nothing but good things to say about my stays at the Best Western Hotels until I arrived at this Hotel. I was travelling on my own so I had asked to be on the top floor and hoped that I would not be on... More

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be... More

Alberta
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After spending a day in Edmonton, where all the family met to celebrate a big birthday, the first big bad storm of winter hit, highways were bad, lots of accidents, cars in ditch, etc. We had a couple hours driving to head home, so we decided to stay in the city for the night, and be safe. We did not... More

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to review us. We appreciate the kind words regarding our hotel & we hope to accommodate any future travels to Edmonton that you may have. More

Calgary, Canada
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large bright room, with armchair and large desk -fast wifi -large frig in room -denny's and smitty's nearby -overpowering vanilla air freshener smell in public areas - I pointed it out to the reception desk, so perhaps will be corrected

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel. I'm happy to hear that you enjoyed your visit. We appreciate your kind words & we look forward to seeing you again soon! More

Montreal, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ideal location if your trip to Edmonton is geared around visiting West Edmonton, one of the largest shopping complexes in the world; literally a four minute drive, traffic permitting. I typically stay here four to five times annually, albeit for business-related travel, but enjoy the location for its access to the mall on free weekends. The rooms are comfortable, although... More

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I would like to personally thank you for your comments about your last stay with us, it’s great to hear that our staff and hotel always meets your expectations, it’s definitely something we pride ourselves on. We hope to see you back soon! More

Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We chose the hotel because of the great price and location and were rewarded with a clean and tidy modern room in a building that felt friendly and secure. We will stay there again. It smells like cookies and waffles when you walk in the door!

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for sharing your feedback following your recent stay in our hotel. Thank you for staying with us. I was happy to know that you enjoyed our services and convenience. We look forward to welcoming you back soon. More

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Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 169
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta

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