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All 90 Edmonton hotels

BEST WESTERN PLUS Westwood Inn

3.0 of 5 Hotel   |   18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada (Place LaRue)
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42%
Ranked #61 of 90 hotels in Edmonton
A recent review
4 of 5 stars reviewed 6 days ago
terrysawchuk Comox, Canada
  • Reviews (420)
  • Photos (44)
  • Amenities
  • Q&A
  • Room tips (64)
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420 people have reviewed this hotel

Traveler rating
    90
    87
    70
    58
    115
See reviews for
148
73
27
102
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Tianjin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

This building is aged, and the musty smell in the hallway and bedroom attest to this. The air conditioner looked to be from the 70's and didn't put out the cold air that the third-floor room required to make the temperature comfortable for sleeping. My pillow was lumpy. There was no screen in the window. This hotel needs to be... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Comox, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I was traveling west from Manitoba and picked this location because of its close proximity to Highway 16. The price was good and although some of the reviews were not great, my experience was a good one. My room had 1 king bed and was very clean. It was on the 5th floor facing the parking lot which gave a... More

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel. I'm happy to hear that you enjoyed your visit. We appreciate your kind words & we look forward to seeing you again soon! More

1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The pictures and some of the reviews posted here are quite deceiving. The hotel is at least 20 years old and if you are looking for a more modern and better amenities, I would suggest looking into the newer hotel chains. I made a mistake booking this one instead of the Days Inn which is around the block and will... More

Was this review helpful? Yes 7
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More

Trenton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We have been travelling to my new posting at CFB Esquimalt from Ontario with a trailer. No other BWs on our journey had issue with our trailer. In Edmonton, we were asked to park at a back alley totally out of the view, while another vehicle was park up from parallel in front of the hotel!!!! We booked a breakfast,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 13
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, The Best Western Plus Westwood Inn would like to take the time to apologize for not exceeding your expectations. We strive to provide the highest quality of customer care to all of our guests. I am very sorry that we did not exceed your expectations during your stay. More

Calgary
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great space and great location! very close to west edmonton mall. the location is also very close to restaurants or places to eat such as denny's and mcdonalds. there's a pool where kids can enjoy and hang out to.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for including our hotel in your vacation plans. I am glad that you enjoyed your stay, especially the convenience of being right close up to West Edmonton Mall. We look forward to welcoming you back when you travel to Edmonton again. More

Houston
1 review
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had to book this hotel last minute, and I did not have time to search reviews like I normally would. I booked based off the pictures, and wow was that deceiving. The first room we were booked in did not even have a full size window. We were on the second floor, yet we had a basement sized (if... More

Was this review helpful? Yes 19
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I am disappointed to learn of the challenges you encountered in connecting with my team during your recent stay.I am sorry that we fell short on our standards of cleanliness. I would like to have the opportunity to address the other issues you faced and hope that you will be able to reach out to me at... More

new brunswick
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Air conditioner did not work, but I failed to report it. Nice play, clean and tidy, good restaurant. Handy to family in West Edmonton, and to the Casino and shopping mall. Would stay here again, and recommend to anyone going there. 20 min from airport, Barrel Taxi was on time and had a good driver.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I am glad that you enjoy the comforts and convenience of our hotel, thank you for taking the time to share your feedback. We look forward to welcoming you back soon on your next visit to Edmonton. More

Langdon, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Easy access to Edmonton and St. Albert area. Hotel room very clean and lots of room. Breakfast buffet very nice. Restaurants for Dinner abundant in both Edmonton and St. Albert. Very Good Italian food in St. Albert. Staff in Hotel very helpful with directions in area. Would definitely stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you very much for your valuable feedback. It motivates us to meet and exceed our guests' expectations and keep on providing the best hospitality to our valuable guests. We appreciate your business with us and will look forward to seeing you again soon. More

Alberta, Canada
1 review
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Arrived late at night with my friends and was immediately accosted by hookers. When we were checking in, we mentioned that to the receptionist, who didn't seem to care at all. When we were leaving the hotel in the morning, the same hookers AND their pimp were hanging around the front door again. I don't feel like it's a safe... More

Was this review helpful? Yes 28
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for your feedback following your stay. I am sorry that you did not enjoy your visit.Our guest feedback is important to us as it helps us improve our services. We make every effort to ensure that our guests enjoy a positive and memorable experience and I apologize for the inconveniences you experienced. Our executive team... More

Fort McMurray, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoy this hotel as it is clean and very close to the West Edmonton Mall. The Salt Water Pool was very nice but maybe a little cool for our old bones! It is clean, the staff are great and the food in the restaurant was excellent!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thanks for acknowledging and appreciating our property and its services. While we thrive for delivering exceptional Customer Care we are so glad our valued guests are appreciating the services of our associates. Thank you for mentioning about our staff! We look forward to the opportunity to welcoming you back soon. More

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Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta

44 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create and unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the BEST WESTERN Westwood Inn Edmonton in spacious accommodations and suites that offer cable satellite television with HBO® and complimentary high-speed Internet access. Take in a quick bite to eat or relax with a refreshing beverage or just enjoy the excitement of our VLTS ... more   less 
Number of rooms
169

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