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All 90 Edmonton hotels

BEST WESTERN PLUS Westwood Inn

3.0 of 5 Hotel   |   18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada (Place LaRue)
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42%
Ranked #63 of 90 hotels in Edmonton
A recent review
3 of 5 stars reviewed 4 days ago
Derek B Calgary, Canada
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438 people have reviewed this hotel

Traveler rating
    91
    96
    74
    58
    119
See reviews for
157
74
29
101
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Calgary, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel was very average but not to bad for the price. It's run down a bit and needs a bunch of updating. The rooms decor was below average and were not cleaned as well as I would have expected. Overall it's OK for the price but I'd look around before booking here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your comfort and satisfaction are of the utmost importance to us, and we will be utilizing your comments as part of our ongoing training to provide exceptional guest experiences moving forward. We hope you will give us another... More

Grande Prairie, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent stay thanks BW Westwood team; it was great, short stay and looking forward to come back all times. Check In was great and swift, the Front Desk agent Asif (I Think not sure) was excellent. In addition, check out was quick and efficient. Really, all was excellent & this hotel will be always on my travel map whenever I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thanks for acknowledging and appreciating our property and its services. While we thrive for delivering exceptional Customer Care we are so glad our valued guests are appreciating the services of our associates. Thank you for mentioning about my front desk team they are thrilled! We look forward to the opportunity to welcoming you back soon. More

1 review
3 of 5 stars Reviewed 5 days ago NEW

good location for is relatively close to west Edmonton mall if you like to shop.If you need air conditioning on and try to sleep good luck because window units appear to be at least 25 y. old and are loud.

Review collected in partnership with Best Western

Was this review helpful? Yes
Grande Prairie, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice clean hotel with very friendly and helpful staff. Close to West Edmonton Mall and other various businesses we needed to visit. The restaurant staff were very friendly and accommodating to dietary needs.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for your words of praise. Appreciation is the feed of a motivated team. We are glad to know that you are one of our valued loyal customers and we will keep appreciating your business with us by delivering you the quality service. More

Alberta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Would stay again, Front desk personnel very helpful and friendly. Clean and restaurant served great food. Pool is refreshing. Easy to find and McDonalds is across the street for a cup of coffee. With lots of other choices close by. Close to border crossing into US.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I am glad that you enjoy the comforts and convenience of our hotel, thank you for taking the time to share your feedback. We look forward to welcoming you back soon on your next visit to Edmonton. More

Calgary, Canada
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do not stay here unless you like bed bugs!!!!!!!!! Stayed at this hotel in early August, 2014 and I am horrified to report that there were bed bugs in my room that I noticed on the pillow/bed on morning of check-out. Two days later I had an extremely itchy bug bite rash over my entire body. While I did tell... More

Was this review helpful? Yes 15
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, We take comments like this very seriously and I can assure you that this has been passed on to our full management team and looked into. We had the room inspected after you left from a registered nation wide pest control company and they found no evidence to show any kid of bed bugs or any trail.... More

Nanaimo, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel as we were doing the water slides at West Edmonton Mall and the location was great, plus I belong to the Best Western Points Club. We liked the idea that there was a pool for our kids and a restaurant on the premises. When we checked in it took almost 20 minutes to change the name... More

Was this review helpful? Yes 18
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay. I was very disappointed to learn that this visit was not up to the usual standards guests have come to enjoy at our hotel. I have shared your feedback with my team for immediate follow up and necessary action.Your satisfaction is important to... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel multiple times now and will say it is in need of a face lift, the location is second to none if hitting the west end attractions. The exterior has been kept up, the interior is showing signs of wear- various wear and stains, the hotel first and foremost was clean. Our room was extremely... More

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for your review of our property. We have completed many upgrades throughout the hotel and continually making upgrades. I thank you for your patience with us during this process. I hope you will come back to see our exciting new look. More

Victoria
Contributor
19 reviews 19 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here. Check in was quick. Room was renovated and clean. Had a comfortable and quiet sleep. Only issue was the elevator stopped working in the morning. Houseman was kind enough to bring cooler down 6 stories.....and it was a hot day. I would stay again.....for sure!!

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. I am glad that you enjoyed your visit to our hotel. We look forward to welcoming you back soon. More

Toronto, Canada
1 review
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel looks very nice at first but they have very poor maintenance and there was dirt and mold behind the wallpaper. Not healthy for anyone with allergies. It needs a major uplift. The staff don't seem to take any concerns seriously. I would not stay here again.

Was this review helpful? Yes 20
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I am disappointed to learn of the challenges you encountered in connecting with my team during your recent stay.I am sorry that we fell short on our standards of cleanliness. I would like to have the opportunity to address the issueyou faced and hope that you will be able to reach out to me at the hotel... More

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Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Reservation Options:
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create and unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the BEST WESTERN Westwood Inn Edmonton in spacious accommodations and suites that offer cable satellite television with HBO® and complimentary high-speed Internet access. Take in a quick bite to eat or relax with a refreshing beverage or just enjoy the excitement of our VLTS ... more   less 
Number of rooms
169

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Westwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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