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All 89 Edmonton hotels

BEST WESTERN PLUS Westwood Inn

3.0 of 5 Hotel   |   18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada (Place LaRue)
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43%
Ranked #57 of 89 hotels in Edmonton
A recent review
5 of 5 stars reviewed 3 days ago
Ally H Saskatoon, Canada
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374 people have reviewed this hotel

Traveler rating
    86
    74
    63
    49
    102
See reviews for
134
62
22
91
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

At this moment the rooms we booked have absolutly no heat in them. Can not be dealt with until morning? Find it strange that heat in two rooms does not work. There also is no access to a microwave. Which if you are in need of a baby bottle to be heated up make sure you have prior arrangements. I... More

Was this review helpful? Yes 1
Saskatoon, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

great stay! walked in and got a room no problem. rooms were great pool was great and everything worked and everyone was friendly! i am already going to book this same hotel again for my next trip to edmonton. great location too!

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for providing feedback of your recent visit to our hotel and for giving us a 5-star ranking! I am very pleased to see that you had such a great stay, that our hotel and facilities suited your needs and that the service you received from our team members was to your expectations. We hope that... More

Calgary, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

The ramp into the hotel is long and narrow with a switch back. The accessible room as you enter is large and open but dated. The washroom has a useless safety bar on the wall. The toilet is extremely low even for an ambulatory person. The bathtub/shower controls are fixed therefore no hand held shower equipment. There is little room... More

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for allowing us to reach out to you and connect personally about these issues. We appreciate your patience with us and are thrilled to hear you may be visiting us again! More

North Battleford, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

It was a pleasant and awesome experience staying in this hotel, as staff were friendly and accomoditative, not as extravagant as 5 starthotel however its not only the facilities am looking on but the service itself.. this Hotel is good for those people who travel to edmonton for a quick visit and exploring the city which set with a budget.

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I would like to personally thank you for your comments about your last stay with us, it’s great to hear that our staff and hotel always meets your expectations, it’s definitely something we pride ourselves on. We hope to see you back soon! More

Bezanson
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Good location and clean rooms, but will definitely stay elsewhere in the future. Hoped the 2nd time around would be a better experience than the first, but exactly the same. very disappointing . Always problems with check in and out. Experienced by my family and my sisters family.

Was this review helpful? Yes 4
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for your feedback and we appreciate you choosing to stay with us . I would like to thoroughly investigate and understand what occurred, in order to so I would require some specific details. Please contact me directly at fom@bestwesternwestwood.com at your earliest convenience. Thank you! More

Red Deer, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

It took us about a half hour to check in, poor girl at the front was run off her feet! Very understaffed. They could not find our reservation...it was booked for the night before (which they charged as a no show on my credit card). We received a government rate of $135 reduced from $159/night, such a high price for... More

Was this review helpful? Yes 4
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I do apologize that you were dissatisfied with your guestroom. Our strong features are our guest service, location and value. We are aware that we don't have the newest room’s product in the city, but I take this opportunity to share that we will soon be commencing renovation to all of our guestrooms. I hope you will... More

Grande Prairie, Canada
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Unfortunately the reason I know the reception staff were excellent was the problems we encountered with the rooms we were assigned. In the 1st room the toilet tank wouldn't refill unless I held down on the float assembly - reporting this problem to the front desk, they apoligized and immediately gave us a room directly across the hall to minimize... More

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GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Delighted to read your most positive review to our front desk team this morning!I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More

Manila, Philippines
1 review
4 of 5 stars Reviewed 6 days ago NEW

we've been staying here for couple of times and just like the first time, our room is neat and clean. we enjoyed the pool bec. even we wnet there in the winter its so warm inside. restaurant is quite good and the food is so nice. absolutely we are coming back again.

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for writing this response for our property. We are thrilled that you enjoyed your stay with us - we loved having you. We look forward to seeing you again soon. More

Edmonton, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

I celebrate the holiday season in this hotel because I have work! And for staying here for almost a month I found it very relaxing, after work my room was made fresh towels are there. Staff are so nice and friendly. Restaurant is quite good an cheap though my company is paying for that. Fast internet connection. I will surely... More

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for writing this response for our property. We are thrilled that you enjoyed your stay with us - we loved having you. We look forward to seeing you again soon. More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed in this hotel last march with my grand children and we find this hotel very nice and cozy. they enjoyed the swimming pool and my oldest grand son enjoy their fitness room facility. and we knew that now a days kids cannot live without internet and they enjoyed their high speed internet wifi. the room is so nice,... More

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel. I'm happy to hear that you enjoyed your visit. We appreciate your kind words & we look forward to seeing you again soon! More

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Additional Information about BEST WESTERN PLUS Westwood Inn

Also Known As:
Best Western Plus Westwood Hotel
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta
Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 89 hotels in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Official Description (provided by the hotel):
The BEST WESTERN Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create and unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the BEST WESTERN Westwood Inn Edmonton in spacious accommodations and suites that offer cable satellite television with HBO® and complimentary high-speed Internet access. Take in a quick bite to eat or relax with a refreshing beverage or just enjoy the excitement of our VLTS ... more   less 
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