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All 90 Edmonton hotels

BEST WESTERN PLUS Westwood Inn

3.0 of 5 Hotel   |   18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada (Place LaRue)
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43%
Ranked #61 of 90 hotels in Edmonton
A recent review
4 of 5 stars reviewed 2 days ago
Becca P Edmonton, Canada
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426 people have reviewed this hotel

Traveler rating
    90
    92
    71
    57
    116
See reviews for
151
72
27
103
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here in May 2014 and it was a nice stay. Check/in and out were both very easy, the front desk lady was very nice. We went out and when we came in even late at night we were greeted with a smile. Rooms were clean.. didn't have a chance to check out the pool but it looked alright. The... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

We were excited to go to edmonton because it was my birthday and also we came with our other family because they've never gone to edmonton before. So after walking around the west edmonton mall we were all tired so we went to the hotel an hour early at 3pm to see if we could check in an hour early... More

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Prince George, Canada
Top Contributor
52 reviews 52 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel on previous visits as we find the location works well for us and we have always been satisfied in the past. On this trip, however, we did experience a problem. When I made the reservation I asked for a room with two queen beds as we were travelling with our daughter-in-law and 4 year... More

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GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to provide valuable feedback on your recent stay with us. We apologize that we didn't deliver a experience like past stays. I would like to let you know that we are in the process of installing all new air conditioning units . We hope you’ll return again and that you’ll connect... More

2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for almost a week in July. Chose the location for close proximity to the mall. Check in was great. When we got to our room the air conditioner kept cutting out and blowing hot air. There was no screen in the window. Went to the front desk about this and the clerk changed our room right away with... More

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GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to comment on your visit to our hotel. I am glad to read that you had a pleasant stay and enjoyed our hotel and facilities. I have made a note regarding the wallpaper/window and will make the engineering team aware of this.I also do apologize for challenges you experienced in the... More

Calgary, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is a 10 minute drive from West Edmonton Mall. While the neighbourhood it's in isn't ideal, it is a very nice hotel with a restaurant, bar and pool inside. The restaurant has lots of foods to choose from. The staff were quite nice. The rooms are large and clean with comfortable beds and air conditioning. I just wish the... More

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GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to review us. We appreciate the kind words regarding our hotel & we hope to accommodate any future travels to Edmonton that you may have. Thank you for the great feedback and I will personally let my team know of your kind words and feedback. More

Invermere, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Took a trip to Edmonton to see the mall, booked on Hotwire and got an excellent deal. The hotel was in a perfect location for us, room was spotless, bed super comfortable, jacuzzi tub very nice, the staff were more then helpful, adequate parking and no external noise. Couldn't ask for anything more.

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about our Hotel. I am glad you enjoyed your stay with us. I am passing on your comments knowing that it will serve as an inspiration to our staff to continue their efforts in providing first class hospitality. We appreciate your business and hope that you will... More

Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The location of this hotel is the no 1 reason we stayed and the first time we stayed, we love the room and the staff. This will always be our hotel of choice everytime we go to Edmonton. In our last stay, we were asked to go back because they said that the check inn is suppose to be 4pm.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I am glad that you enjoyed the comfort and convenience our hotel has to offer. Thank you for taking the time to share your feedback and acknowledging my team. We look forward to welcoming you back when your travels bring you through Edmonton. More

1 review
4 of 5 stars Reviewed 2 weeks ago

Staffs are friendly. Great hotel to stay at. Located close to WEM, 7 minutes drive. Not that clean, needs thorough vacuuming. I never felt uneasy at this location. We will definitely be staying at this location the next time we are in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Great to hear that you enjoyed our Hotel so much during your stay at the Best Western Plus Westwood Inn . We are a very convenient location to many restaurants/shops in the area & glad that you found this to be an asset during your stay.I have talked with my Executive Housekeeper and team regarding your comments... More

Tianjin
1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This building is aged, and the musty smell in the hallway and bedroom attest to this. The air conditioner looked to be from the 70's and didn't put out the cold air that the third-floor room required to make the temperature comfortable for sleeping. My pillow was lumpy. There was no screen in the window. This hotel needs to be... More

Review collected in partnership with Best Western

Was this review helpful? Yes 12
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More

Comox, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was traveling west from Manitoba and picked this location because of its close proximity to Highway 16. The price was good and although some of the reviews were not great, my experience was a good one. My room had 1 king bed and was very clean. It was on the 5th floor facing the parking lot which gave a... More

Was this review helpful? Yes 2
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel. I'm happy to hear that you enjoyed your visit. We appreciate your kind words & we look forward to seeing you again soon! More

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Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create and unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the BEST WESTERN Westwood Inn Edmonton in spacious accommodations and suites that offer cable satellite television with HBO® and complimentary high-speed Internet access. Take in a quick bite to eat or relax with a refreshing beverage or just enjoy the excitement of our VLTS ... more   less 
Number of rooms
169

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