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All 90 Edmonton hotels

BEST WESTERN PLUS Westwood Inn

3.0 of 5 Hotel   |   18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada (Place LaRue)
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44%
Ranked #61 of 90 Hotels in Edmonton
A recent review
5 of 5 stars reviewed 4 days ago
Rob W Saskatoon, Canada
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465 reviews from our community

Traveler rating
    98
    107
    77
    60
    123
See reviews for
164
82
30
106
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Saskatoon, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

After a rough experience the hotel staff understood and corrected the issue very quickly!!! They were super great over the next stay. The won me back as a customer. The room is bigger than your average king size room and the room service was awesome. Thanks.

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thanks for acknowledging and appreciating our property and its services. While we thrive for delivering exceptional Customer Care we are so glad our valued guests are appreciating the services of our associates. Thank you for mentioning about our staff! We look forward to the opportunity to welcoming you back soon. More

1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel is close to West Edmonton Mall and all of it's stores and entertainment. The price is excellent, the rooms are clean and the parking is free. The cost of the rooms is what tempted us to choose this hotel. They do take pets but I have never had a problem with them. I am allergic to dogs, but... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for the review.. I’m glad to hear that you enjoyed your stay with us as well as you were able to take advantage of our great advance purchase rates online at bestwestern.com. I hope this will encourage you to return back soon. More

High River, AB
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Large car park, large open reception. Clean and presentable with warm friendly staff. Comfortable sized rooms with a clean bathroom. Good quality mattress and comfortable pillows. Good bang for your buck!

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for reviewing us. I'm glad you enjoyed your short time here. If you ever need accommodation in Edmonton again, please don't hesitate to call us. We look forward to seeing you back soon! More

Fort McMurray, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I were going down to the city of Edmonton for a few days but hadn't made any reservations forgetting it was the long weekend. I had called around to get a good deal as possible for a room. Best Western had one king sized bed left. We took it of course and I'm glad that we had.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I was pleased to know that you enjoyed our services and facilities as well as the convenience of our hotel. Thank you for sharing your feedback. We look forward to welcoming you back soon. More

Prince George, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

on sept. 13,2014 there was a fire at the best western westwood hotel 18035 stoney plain road in Edmonton alberta, the alarms was only pulled after the fire dept. arrived on scene. N0 one guided the guests to a safe place no blankets were supplied to keep guests warm, my wife got a blanket out of our car and let... More

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Could you please contact me directly to go over the details of your stay at 780-483-7770. More

Lloydminster, Canada
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a 2 night stay as an anniversary getaway. The service was excellent, after finding out that we were celebrating our anniversary, they upgraded us to a room with a jacuzzi. Floors and ceiling are not level, to the extent that my wife was tripping over. The plumbing was very loud and the fixtures on the jacuzzi were not seated... More

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for your kind words for my front desk team. They were very happy to read about your comments regarding the service level. They were along with myself disappointed to hear about the challenges you encountered in the room as it is certainly not our standard. I have connected with my executive housekeeping and engineering teams... More

Winnipeg, Canada
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Choose this hotel because it was close enough to funeral home . Stayed two days, comfy king bed nice size tv, had room service one morning very good. Was upset that because we didn't reserve through best western we were not able to have the breakfast . This is the first time this has happened to us. We usually go... More

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for the review of your stay with us.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Smiths Falls Ontario
Contributor
19 reviews 19 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

The parking lot is not as easy to find as you would think. What door you use will affect your overall view of this property. Our suite had a wet stain on the ceiling about 8 feet in diameter. A mildew smell undermined the scent of heavy duty cleaner.

Was this review helpful? Yes 4
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I am very disappointed to read your comments following your recent stay with us. It is certainly unacceptable that you had concerns with the cleanliness of your room. Please accept my sincere apologies. I have addressed your feedback with my team for immediate follow up. More

Airdrie, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was not impressed to find my bed was hard, with a tinge of yellow and the mattress cover looked like there were multiple stains...at least it was covered up with a clean white fitted sheet. If you want a well rested good nights sleep so you can be rested and enjoy your vacation you have NOT come to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 4
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for your feedback following your stay. I am sorry that you did not enjoy your visit. I have noted your comments on my notes and will follow up accordingly with my team. Our guest feedback is important to us as it helps us improve our services. We make every effort to ensure that our guests... More

Prince Albert, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights. Room was clean and beds were comfortable and hotel was quiet. Staff was good. Parking was good and well lighted. Did not use amenities or restaurant as was busy with family activities. Would stay here again and recommend to friends.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. I am glad that you enjoyed your visit to our hotel. We look forward to welcoming you back soon. More

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Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 169
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta

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