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All 90 Edmonton hotels

BEST WESTERN PLUS Westwood Inn

3.0 of 5 Hotel   |   18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada (Place LaRue)
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Ranked #61 of 90 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 3 days ago
LANA P WHITEHORSE
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489 reviews from our community

Traveler rating
    105
    116
    79
    62
    127
See reviews for
174
87
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113
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (489)
  • Mar-May only
    (127)
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    (128)
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    (125)
  • Dec-Feb only
    (109)
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WHITEHORSE
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed two nights in January. Checking in was not an issue until we got to the room. We had reserved two Queen beds and in the room was two double beds. We alerted the man at the front counter who came and inspected our room, agreed the beds were double and fixed it immediately. Nice, clean... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for providing feedback of your recent visit to our hotel and for giving us a 5-star ranking! I am very pleased to see that you had such a great stay, that our hotel and facilities suited your needs and that the service you received from our team members was to your expectations. We hope that... More 

provost, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent service for our weekend outing. Stayed here while visiting friends and family. Easy access to facility and handy to get around the city from. Good service at meal time and at front counter area. Will recommend to people who are planning on staying in the city.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, I am glad that you enjoyed the comfort and convenience our hotel has to offer. Thank you for taking the time to share your feedback and acknowledging my team. We look forward to welcoming you back when your travels bring you through Edmonton. More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

great hotel, close to everything you need. west Edmonton mall with in blocks. rooms very clean, lots of parking, nice pool inside. staff was fabulous. but eat at another restaurant don't eat at the hotel just not very tasty and not fast service.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for sharing your feedback following your recent stay in our hotel. We are pleased that our services and facilities met with your satisfaction. We look forward to welcoming you back soon to the Best Western Plus Westwood Inn on your next visit to Edmonton. More 

Yellowknife, Canada
Top Contributor
135 reviews 135 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean, the prices were reasonable. The rooms were quiet. A fine place to sleep. There is little close by in the way of food / things to do. You are surrounded by car dealerships, car lots and generic gas stations. Given the proliferation of good hotels (with character in this price range) I am not sure who... More 

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to review us. We appreciate the kind words regarding our hotel & we hope to accommodate any future travels to Edmonton that you may have. More 

Calgary, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel met all my expectations as always with any of the Best Western chain hotels. However there was no complimentary breakfast in Edmonton. That was disappointing. I hope they can change that. It's rediculous that I need to enter 200 characters or this would not take my feedback.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for sharing your feedback following your visit to our hotel we are pleased that you enjoyed the comfort and convenience of our location and found our services and facilities met your needs. We look forward to welcoming you back soon. More 

Spruce Grove
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 8, 2014

Hotel room was clean, not enough facecloths and hand towels in room. Bed was comfortable. We ate in the restaurant, food was good, and service was good also. The lobby needs to have a uplift. The buffet breakfast was good, they do not include breakfast with your room.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, We are glad that you enjoyed your stay with us. Compliments are always important to fuel up the motivation level of a team. Therefore, I will definitely pass on your feedback to my whole team and we assure you the quality level of service for all your future stays at our property. Thanks once again and we... More 

High Level, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 7, 2014

Our overall experience was awesome! Best Western Hotels do a great job in taking care of their customers and this hotel is no exception. Everything here matched all other Best western Hotels we've stayed at. The restaurant staff exceeded our expectations and went out of their way to provide an awesome experience. From service in the restaurant to calling us... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, We are glad that you enjoyed your stay with us. Compliments are always important to fuel up the motivation level of a team. Therefore, I will definitely pass on your feedback to my whole team and we assure you the quality level of service for all your future stays at our property. Thanks once again and we... More 

Grande Priaire, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

Very nice stay. Quiet. Hotel looked clean and was getting a makeover in the lobby. Room was clean and beds were comfortable. Went for hospital stay, and found beds comfortable for rest from surgery. Staff were helpful, cheerful and caring.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you very much for taking the time to post on Tripadvisor. I am delighted to hear that you were overall thoroughly impressed with our associates and your overall stay. We look forward to welcoming you back soon. More 

Saskatoon, Canada
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2014

We stayed a week at the hotel and it was a second home out of home. We were especially pleased with how accommodating the restaurant inside the hotel catered for our food allergies. Staff were approachable and amiable with us during our stay, while minding their business and respecting totally our privacy. We were on the first floor, right by... More 

Was this review helpful? Yes 1
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay at our property.We are so glad that you enjoyed your stay .We strive to provide the highest quality of customer care to all of our guests.I will share your positive comments with all our team members. We hope you will come back and see us again soon. More 

P. A.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 17, 2014

Our room was never cleaned. The beds were made once, after we had already complained twice. The other two days the beds were not made. The floors were never cleaned. There was long black hair on the bathroom floor and a hairnet on the carpet which were there when we arrived and were still there when we left. When my... More 

Was this review helpful? Yes 2
GMBWWI, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Valued Guest, We take comments like this very seriously and I can assure you that this has been passed on to our Housekeeping Manager. We appreciate feedback like yours, as it allows us the opportunity to improve and be able to exceed your expectations for future stays. We hope to see you again! More 

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Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 169
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta

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