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Radisson Hotel and Convention Centre

3.0 of 5 4520 76 Avenue NW, Edmonton, Alberta T6B 0A5, Canada (Formerly Edmonton Hotel & Convention Centre)
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Certificate of Excellence 2014
Radisson Hotel and Convention Centre
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Radisson Hotel and Convention Centre
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494 reviews from our community

Traveler rating
    287
    130
    45
    21
    11
See reviews for
75
66
25
251
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • German first
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English first
  • All months
    (494)
  • Mar-May only
    (120)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (108)
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Calgary
1 review
4 of 5 stars Reviewed 3 days ago NEW

The rooms are renovated and are nice and clean. Bed is great but pillows are hard. Street facing rooms are super quiet. Do not get the room adjacent to the elevator unless you are a heavy sleeper. Super convenient for visiting south side of Sherwood Park. Thank you for great service.

Review collected in partnership with this hotel

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Dear Randolfs: Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel around for buisness stay and this my first time in this property.I must say this Hotel has a great staff.Eric&Sev deal all my queries profesionally .They were able to give me all locals information.The room were clean and cant complain with the food as well.Eric&Sev made my stay a Home away from home.I will difinately go back to... More 

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Dear Phong: Thank you for the wonderful comments about your stay with us! Your feedback is welcome and inspiring for our staff to continue to strive toward service excellence. We look forward to welcoming you back to The Radisson Hotel & Convention Centre Edmonton. Hany Assal, CHSP General Manager Radisson Hotel & Convention Centre Edmonton More 

Calgary
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We never stay in the Radisson when we travel for pleasure. This trip was a result of a company Christmas party that was in the area. A block of rooms was booked and the idea all seemed really great . We travel alot and in my experience the Radisson is always a very organized hotel , therefore I called a... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Radisson Hotel and Convention Centre, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. It is customary that special occasions such as yours are considered a high priority, and that special attention to detail is taken to ensure your experience is above and beyond your expectations. We regret that the condition of your room and the service you received from the... More 

New Delhi, India
1 review
5 of 5 stars Reviewed 1 week ago

I had visited this hotel where i attended my office meeting while i was in edmonton for my business visit. Amazing facilities and Amazing staff. Special Mention of their coordinator Samiksha who is very helpful.

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Dear Guest: Thank you so much for your wonderful review. I'm thrilled to hear that the service and our banquet facilities were exceptional. I hope we can welcome you again! What pleases us even more is to know that our catering sales coordinator Sami fulfilled your expectations as we care greatly about each and every guest that stays or use... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is quite nice considering it is in a more industrial area. Roel , Sev, Eric and Sadia have all been very friendly and a great help when I needed it. Having been in both the new and old wings of the building I would recommend the newer rooms for the vacationer, but the older wing is still very... More 

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Dear Dave: Thank you for the wonderful comments about your stay with us. Your feedback is welcome and inspiring for our staff to continue to strive toward service excellence. We look forward to welcoming you back to The Radisson Hotel & Convention Centre Edmonton. Yours in hospitality, Hany Assal, CHSP | General Manager Radisson Hotel & Convention Centre Edmonton More 

Kelowna, British Columbia, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been in this hotel for a couple of weeks and all I can tell how nice is to be here, all the people who woks here, they always give you the best service, the food in the restaurant Is really good, and I will like to say thank you to Roel and Eric for been so nice and... More 

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Dear Juan: Thank you for taking the time to share your feedback on your experiences at our hotel and for your kind words about many aspects of our service, facilities and food. It is greatly appreciated and I will proudly share your compliments with my team. Warm regards, Hany Assal, CHSP | General Manager Radisson Hotel & Convention Centre Edmonton More 

edmonton
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was nice and clean. Our stay was great until a fight broke out in the hallway at 2 am. The were pushing each other into our door and yelling. So we got no sleep. We told the staff in the morning and they apologized and gave us our room for half price. The stay would have been perfect... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Dear kero: Thank you for the wonderful comments about the cleanliness of our guest rooms! Your feedback is welcome and inspiring for our staff to continue to strive toward service excellence. I do apologize for the noise was caused by the guest room next to you. We look forward to welcoming you back to The Radisson Hotel & Convention Centre... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We had an awesome stay. Shout out and kudos to their friendly staff, Ramil Briones, Sam and Al who assisted us. Thanks for the great service! Thanks for the clean room and nice hotel lobby decorations. It feels like home.

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Season Greetings: It is a pleasure to read that you enjoyed all aspects of your recent stay with us and received such impeccable service from our team. It is always our goal to provide our guests with worry-free experiences while ensuring all of their needs are taken care of, and we are thrilled to learn that we were successful in... More 

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nice hotel, central, all amenities, nice restaurant, pool, free underground parking. I had my small, well-behaved dog with me and he was readily accepted. I had a great sleep. Nice staff. We didn't use the pool or the restaurant.

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Dear Wendy: I am very happy to hear you enjoyed your stay with us. I would also like to thank you for your comments on our friendly staff .We look forward to seeing you again! Hany Assal, CHSP | General Manager Radisson Hotel and Convention Centre Edmonton More 

St. Paul, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel was chosen because the regular hotel I stay at was completely booked. I will NEVER EVER stay here again. There was hair in the bathtub, cigarettes burns on the floor. Blood stained bedding...it was beyond gross...

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
22Manager, General Manager at Radisson Hotel and Convention Centre, responded to this review

Dear Emile Our apologies for your hotel experience, this is not our typical of our service delivery for our guests. The guest room was isolated incidents - and we apologize for not delivering on our Promise of making you dissatisfied in your stay with us. We appreciate the feedback and will use it to fine tune our operations in the... More 

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Additional Information about Radisson Hotel and Convention Centre

Address: 4520 76 Avenue NW, Edmonton, Alberta T6B 0A5, Canada (Formerly Edmonton Hotel & Convention Centre)
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel and Convention Centre 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Edmonton Hotel And Convention Centre
Holiday Inn Edmonton
Edmonton Holiday Inn
Radisson Hotel And Convention Centre Edmonton, Alberta
Hotel Style:
#2 Business Hotel in Edmonton
#4 Best Value Hotel in Edmonton
#4 Romantic Hotel in Edmonton
#12 Family Hotel in Edmonton

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