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All 90 Edmonton hotels

Holiday Inn Express Hotel & Suites Edmonton at the Mall

2.5 of 5 Hotel   |   10017 179 A St, Edmonton, Alberta T5S 2L4, Canada
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Holiday Inn Express Hotel & Suites Edmonton at the Mall
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Ranked #52 of 90 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 3 weeks ago
Tanja L Airdrie, Canada
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156 reviews from our community

Traveler rating
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    30
    14
    20
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62
24
5
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Airdrie, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed overnight so the kids could spend the day at the West Edmonton Water Park. We stayed in a kids suite that had a king sized bed and a separate area with a bunk bed for the kids. Good sized room with a small kitchenette (think bar fridge microwave). Room was on the main floor and very clean.

Was this review helpful? Yes 1
Kaitlyn_YEG, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear guest, Thank you for your fantastic rating towards our hotel. I'm very pleased to hear that you and your family enjoyed the kids suite and the near by attractions located at West Edmonton Mall. We hope to see you again for your next trip to town. Thank you, Kaitlyn, Guest Services Manager. More 

Saskatoon, Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 11, 2014

For a quick Christmas shopping trip to Edmonton, we decided to stay at a mid-priced hotel near the West Edmonton Mall. On the plus side, it was a very short drive to the Mall, the room was clean, and we were pleasantly surprised by the number of selections at the breakfast bar, which was included in the price of the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear RickLJJ, Thank you for your recent stay with us and for reviewing our property. I am happy that our location worked for you and that you found our rooms clean. Unfortunately, your overall satisfaction was negatively affected by the room assignment and the noise challenges. Please accept our sincerest apologies for any inconvenience this may have caused you. We... More 

Calgary, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 8, 2014

I stayed in this hotel for 1 night on Dec 3 when I was in a working mission in Edmonton. So, I just stayed at hotel for a night and I was not able to use the amenities. Hotel was clean and so near to the Mall. In this area, there are lots of hotels. The main problem for my... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear Reza2044, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you... More 

Edmonton, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 24, 2014

This was a last minute reservation, booked during the Christmas shopping season so we were pleasantly surprised with the relatively low cost and welcome amenities...since the hotel is a mere five minute drive from West Edmonton Mall! Our room was spacious, clean and well appointed - the bathroom was a bit on the cramped side - however... The included FULL... More 

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Winnipeg Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 13, 2014

If you are looking for a reasonably priced hotel close to West Edmonton Mall and within a reasonable driving distance to downtown, check out this property. The Mall is a short drive away, getting downtown via 107th Avenue is simple. Breakfast is included, there are laundry facilities on site although the dryer sounds like it is on its last legs.... More 

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Edmonton, Canada
Contributor
20 reviews 20 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 14, 2014

I recently stayed at this hotel to attend meetings at Fantasyland Hotel. The rooms were $100 cheaper to stay here and breakfast was included. The check-in process was efficient and friendly. My room was very clean, although there were some stains on the couch. I had a King room that had a sitting room attached. The room had 2 TVs.... More 

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Saskatoon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 14, 2014

I'll just start off by saying check in was great and staff were great! I reviewed this hotel online and booked it through booking.com, I was happy with the price as we stayed in a 2 queen bed with soda bed as we were travelling as four adults. After we checked in and opened the door it was to my... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear AriannaSaskatoon, Thank you for writing a comprehensive review regarding your stay with us. We are very glad check-in went smoothly, and we certainly appreciate your kind words intended for our staff. I do want to take this time to apologize for any inconvenience regarding your room accommodation and challenges with the noise. We are also sorry you were not... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

Housekeepers do an excellent job here. It's *CLEAN*. To me, this matters the most. Front desk staff, so friendly, calling us by name. Beautiful Breakfast. PILLOWS & BED AMAZING! I highly recommend staying here. I won't stay anywhere else.

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Medicine Hat, Canada
Top Contributor
89 reviews 89 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 23, 2014

We stayed here for 1 night while visiting the WEM. The Hotel was clean and the staff were friendly, we had no problems or issues at all. We didn't use the pool, the room was clean and comfortable and the breakfast was what you would expect for a hotel continental breakfast. Would stay here again.

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Fort McMurray, Alberta, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed September 19, 2014

I booked a room for the weekend on hotels.com and the picture showed a room with a king size bed and jacuzzi tub. When I arrived at the hotel, the room they gave me had no jacuzzi. It had a separate bathroom with a small jetted tub. There was also no shower. I called the front desk and said that... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear Elaine E, Thank you for writing a detailed review of your experience. We regret that your experience was not 100% satisfactory. We would like the opportunity to discuss your stay in details and be of further assistance. I have sent you a private message in an effort to obtain additional information regarding your experience. We look forward to hearing... More 

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Additional Information about Holiday Inn Express Hotel & Suites Edmonton at the Mall

Address: 10017 179 A St, Edmonton, Alberta T5S 2L4, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton at the Mall 2.5*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton At The Mall
Holiday Inn Edmonton
Holiday Inn Express Edmonton
Holiday Inn Express Hotel & Suites Edmonton At The Mall Alberta

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