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All 90 Edmonton hotels

Holiday Inn Express Hotel & Suites Edmonton at the Mall

2.5 of 5 Hotel   |   10017 179 A St, Edmonton, Alberta T5S 2L4, Canada
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Ranked #55 of 90 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 1 week ago
We_Love_2_Travel2013 Medicine Hat, Canada
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149 reviews from our community

Traveler rating
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61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Medicine Hat, Canada
Top Contributor
89 reviews 89 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 1 night while visiting the WEM. The Hotel was clean and the staff were friendly, we had no problems or issues at all. We didn't use the pool, the room was clean and comfortable and the breakfast was what you would expect for a hotel continental breakfast. Would stay here again.

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Fort McMurray, Alberta, Canada
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked a room for the weekend on hotels.com and the picture showed a room with a king size bed and jacuzzi tub. When I arrived at the hotel, the room they gave me had no jacuzzi. It had a separate bathroom with a small jetted tub. There was also no shower. I called the front desk and said that... More

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New Westminster, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

I booked 1 room for 2 nights on points (Wed. & Thurs.) and 2 additional rooms for a 3rd night (Friday). Before driving from the Lower Mainland of B.C. I called the hotel to make sure my special rate was in tact for Friday night for the 2 rooms, as I had family driving in from out of town for... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear RealJayMac, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience the room rate and level of customer service may have... More

Fort St. John, Canada
Top Contributor
90 reviews 90 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We rented a suite to have extra room for family members and we found the living space to be adequate. The bedroom was nice and large - bed was comfortable. The kitchen was small with the bare basics. I found the bathroom layout to be odd.... the bedroom was attached to a separate area with a sink and well lit... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear cava33, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the bathroom arrangement. We will look into this concern. I assure you the feedback of our hotel will... More

Grande Prairie, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 9, 2014

Not a bad hotel, the building and furniture was very dated but the room was clean. When we arrived at 7pm the desk clerk had to phone maintenance to see if our room had been cleaned. After waiting for about ten minutes the clerk said the room hadn't been cleaned and that she would upgrade us to a king suit,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear Desi2001, Thank you for taking the time to review our property. I am pleased to note that you found our rooms clean. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I apologize for the inconvenience you may have experienced due... More

Kelowna
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 5, 2014

We took our 2 granddaughters there and had a very comfortable clean room. Great pool and good hearty breakfast. It was only a very short drive to the West Edmonton mall so very convenient as that is where we spent our time.

Was this review helpful? Yes 1
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 9, 2014

I stayed here one night with my wife and it was just ok. The check in went great and I liked that they phoned to see if everything was as expected. The bathroom was really small and the ceiling had mildew on it. The room was clean and teh extra large pillows were a nice feature. You could here teh... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear Mark E, Thanks for staying with us and for your review. I am happy to hear you had a smooth check in. However, I am sorry for any inconvenience you may have experienced caused by the hotel amenities and poor cleanliness of the bathroom. We shall definitely look into the matter and see that all amenities and service are... More

Hazelton, bc
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 25, 2014

Stayed at this hotel in March 2014 for spring break. The family suite has a great layout with a separate kid area with bunk beds, tv and table set. Great for separate quarters. Cleanliness was not as good as it could have been, but would stay here again. Although the name says "at the mall", it is not and a... More

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Moncton, Canada
Top Contributor
115 reviews 115 reviews
66 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed June 19, 2014

Last hotel on our trip and we do like HIE..usually consistent quality. They lobby was certainly the right place but when we went into our king suite I burst out laughing.. The bathroom was totally mirrored with a huge jetted tub and NO shower....really! Had to double check to see if the bedroom was HIE....not sure where that bathroom came... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review

Dear kitten50, Thank you for sharing your experience online. While we are very pleased that you liked our location, it is unfortunate that the bed and bathroom were not to your liking. Please accept our sincere apologies for any inconvenience you have encountered. Please be assured that we take all reviews very seriously as this helps us gauge what we... More

San Antonio, Texas
Top Contributor
56 reviews 56 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 23, 2014

We stayed here one night, and really enjoyed it. The entire property was clean and modern. Our room was spotless and spacious. The breakfast was surprisingly good, and there were two different types of omelets. Yum! When we checked in, the receptionist asked us if we were aware that the pool and hot tub were being renovated. We weren't, but... More

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Additional Information about Holiday Inn Express Hotel & Suites Edmonton at the Mall

Address: 10017 179 A St, Edmonton, Alberta T5S 2L4, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton at the Mall 2.5*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton At The Mall
Holiday Inn Edmonton
Holiday Inn Express Edmonton
Holiday Inn Express Hotel & Suites Edmonton At The Mall Alberta

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