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BEST WESTERN PLUS South Edmonton Inn & Suites

2.5 of 5 1204 101 Street SW, Edmonton, Alberta T6X 0P1, Canada
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Certificate of Excellence 2014
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BEST WESTERN PLUS South Edmonton Inn & Suites
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BEST WESTERN PLUS South Edmonton Inn & Suites
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477 reviews from our community

Traveler rating
    301
    118
    34
    12
    12
See reviews for
169
82
26
134
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (477)
  • Mar-May only
    (90)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (125)
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Edmonton, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars NEW

We just needed a hotel for a couple of nights while some work was being done on our house. The staff were very friendly and helpful. They were able to give us an early check in and accommodate some special needs we have. Although we didn't use housekeeping, we passed them in the hall a few times and they were... More 

Was this review helpful? Yes
Camrose, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This Best Western property lived up to my expectations. The rooms were clean, comfortable and attractive. They are laid out well and the internet was good. The breakfast was very good with staff making sure everything was kept full and clean. I picked this location because it was close to the things I needed to do while in Edmonton but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandeep G, Director Of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear dcbfarms, Thank you for taking the time to write this great review about our hotel! We appreciate your feedback and I will be sure to share this with our staff. We look forward to seeing you again on your next stay in Edmonton. All the best! More 

Chestermere, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

I was travelling and stopped at this location for over night stay. Check in and check out was very fast. Breakfast was quick easy and had a good selection. It was an overall good experience and would definitely consider it on my next stay in Edmonton.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Michael F, Thank you for your lovely review about the hotel. I am happy that you enjoyed your stay with us though it was a quick one and also consider staying with us in your next visit to Edmonton. We all look forward to welcome you with us again. Regards Sandeep Ghosh More 

Virginia Beach
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice location. Staff was OK . breakfast was not cooked the sausage was raw and I still got charged for the breakfast. Rooms were small bathrooms were nice. I would stay here again just not eat there. Location was great centrally located downtown and close to where I was working.

Was this review helpful? Yes 1
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Rob M, Thank you for staying in Best Western branded hotel. I am not sure if you have stayed in our hotel because we are not in downtown and also we do not charge for the breakfast. Our breakfast in inclusive in the room rate. If you want me to convey your feedback to the concerned hotel then I... More 

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel, as I've found with most Best Western Plus properties, were very friendly, helpful, and efficient. The room was very comfortable, and the bed gave me the best night's sleep I've had in a very long time in a hotel room. The mattress and pillows were plainly very high quality, and the room was quiet and... More 

Was this review helpful? Yes
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Phil M, Thank you for your lovely review. I am pleased to know that you enjoyed your stay with us and patronize Best Western Brand all across. I thank you for this and as Best Western we ensure that we give our best to all our guest. I look forward to see you again with us. Regards Sandeep Ghosh More 

athabasca ab
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Was not informed of extra charges for 2 stained faceclothes and towels totaling $54.62. Stayed at many hotels and never had this problem before. Found out when I received my credit card statement a month later. Chair was worn out as well as couch. Will not be going back.

Was this review helpful? Yes 2
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear edwards889, Thank you for staying with us and also sharing your dissatisfaction on the charges on your credit card in regards to stained linens. I can very well understand from guest and your point of view but since hotel gives the linen and towels for guest usage and also if maintained then assist us in better service for all... More 

Airdrie
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

When I booked this through Hotwire it was advertised as 45% discount on the room rate. Well, the room I got was in no way a 45% discounted room. It was a standard room that would've probably cost what I actually paid ... hence NO 45% discount as Hotwire advertised.

Was this review helpful? Yes 1
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Beverley S, Thank you for your review and staying with us. I can understand from guest perspective in regards to rate and room type. We do have a process to upgrade our guest but due to high occupancy we were not able to do it for you and also for hotwire reservation room type are not confirmed in the... More 

Port Coquitlam, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff were very helpful and friendly. When an issue arose with activation of the elevator with the electronic door card the receptionist quickly and pleasantly was willing to assist. The room was clean and hand all the amenities required. Even though there were several guests the room was quiet and the bed comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Larry N, Thank you for your review on Trip Advisor. I am happy that you enjoyed your stay with us and like our service and product. I assure you our best always. I look forward to see your with us again. Regards Sandeep Ghosh More 

Edmonton, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

Many stains and hair on both beds, ripped chairs, worn couches etc. Staff was more than willing to move rooms, but the next one wasn't much better. I would say spend a little more and head over the sandman next door. Won't stay again. If cleanliness is important to you, stay somewhere else.

Was this review helpful? Yes
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear 918hjk, Thank you for sharing your experience with us. Your feedback is most important to us in ensuring that we keep our standards high. Please accept my apologies for all the inconvenience caused in the room due to cleanliness issues and I assure you that I have taken it with my team and we all feel the same that... More 

Wetaskiwin, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

There was mold on the tiles in the bathroom, the toilet kept running and the walls were paper thin allowing all noise from the hallway or adjacent rooms in. Staff was super and very friendly! The pool was good and clean. Room was clean and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Michelle J, Thank you for your time to put your review and sharing your experience with us. Your feedback and review give us lot of inputs to make us better and improvise where required for better guest stays. Please accept my apologies for the issues you faced in the washroom with molds and toilet running. I have checked the... More 

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Additional Information about BEST WESTERN PLUS South Edmonton Inn & Suites

Address: 1204 101 Street SW, Edmonton, Alberta T6X 0P1, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS South Edmonton Inn & Suites 2.5*
Number of rooms: 105
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Also Known As:
Best Western South Edmonton Hotel Edmonton
Best Western South Edmonton Inn And Suites
BEST WESTERN PLUS South Edmonton Inn & Suites Alberta
Hotel Style:
#1 Business Hotel in Edmonton
#1 Green Hotel in Edmonton
#5 Family Hotel in Edmonton
#17 Romantic Hotel in Edmonton

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