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BEST WESTERN PLUS South Edmonton Inn & Suites

#11 of 88 Hotels in Edmonton
Certificate of Excellence
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1204 101 Street SW, Edmonton, Alberta T6X 0P1, Canada
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1 room 1 guest
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BEST WESTERN PLUS South Edmonton Inn & Suites
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563 Reviews from our TripAdvisor Community

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Traveler rating
    358
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (563)
  • Mar-May only
    (125)
  • Jun-Aug only
    (183)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (127)
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Calgary
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked our stay through a third-party booking site, and opted to use the "guaranteed, no-refund rate" since we were absolutely sure we were going. Mere days before our stay, my daughter fell and broke her wrist. For us, this trip was booked for the purpose of spoiling her a bit, and the pool/water slide was a big selling feature.... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great Hotel, Good location, super clean rooms, Fresh environment, full hot And cold breakfast AND "AWESOME" "AWESOME" "AWESOME" STAFF. Our first stay at Best Western and this was the best hotel in our 13 year of experience we had. Our kids enjoyed water slides a lot and we enjoyed every bit of our stay. It was 3 nights stay but... More 

Was this review helpful? Yes 1
Ali D, Director Of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Hi Freidma! Thank you SOOOO MUCH for this fantastic review!!!! We all feel like rockstars!!! Each and everyone one of us has our day to day tasks of serving breakfast or checking in guests, or even preparing rooms. Our focus, our job and our passion is to ensure that all our guests get the best experience that they can staying... More 

Three Hills, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The stay at this motel was a fantastic experience. Every aspect of our stay was excellent. The staff were simply amazing and extremely helpful in every way possible. The breakfast was excellent and provided many choices. The way to go Best Western Plus!!

Was this review helpful? Yes 1
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Melvin259, Thank you so much for taking the time to post your review! And THANK YOU for such an awesome review! Our team and I are so happy to know that you and your family had a fantastic experience at the hotel. The staff here are what absolutely makes the difference for us from maintaining the facilities and making... More 

Saskatchewan, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a good property site and is clean. Great security on site. This hotel is also well situated. The Management and Front-line Staff are friendly. The room needed to have the couch replaced as it was wearing.The bathroom sink faucet needed attention too. The carpets were looking a little worn. The breakfast nook was well attended,stocked well but there... More 

Was this review helpful? Yes 1
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear MUTCH_0514, Thank you for taking the time to post your review and provide feedback regarding your recent stay with us. I'm glad to read that you found the hotel well situated. I apologize that there was definitely a miscommunication with our breakfast team as you did let us know in advance about the need to gluten free options. We... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great cleanliness and friendly staff. Nice rooms with great amenities. Good location. Reasonable prices. That's pretty much what I look for a nice hotel stay. Overall really nice stay. Will Definitely recommend to friends.

Was this review helpful? Yes 1
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Ciana1, I think its awesome that you find the hotel awesome!!! Thank you! The staff work hard an definitely take pride in the hotel. Its great to see that its paying off and I will definitely make sure to share your review with them. Great to read that you found the hotel clean, friendly, well priced and a great... More 

Vancouver
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is near highways for easy access, but far enough away so that traffic noise is not an issue. Check-in was easy, and the room was clean and met our expectations. The building is relatively new and fresh. The kids loved the pool and the waterslide. The breakfast offered options that kept the whole family happy. Only downside is... More 

Was this review helpful? Yes
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Hi Chad S, Thank you for choosing to stay with us! And thank you for taking the time to write your review. We're happy to read that you found the access to the hotel easily, that check-in was quick and you found the room to meet your expectations! The access to Anthony Henday Drive to West Edmonton Mall is very... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Besides the pool/waterside, the hotel is not extremely kid friendly. Want to take your kids outside? There's no grass on the property, just muddy weeds. Want to hang out somewhere and colour with them? No tables to be found, only a small public space in the lobby. We booked a suite, but the "suite" is only a slightly larger room... More 

Was this review helpful? Yes
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Sam_from_Canada, Thank you for taking the time to write this response and to provide your feedback. Your feedback is definitely what helps us celebrate our successes and what helps us focus on what we need to improve on. I'm sorry you didn't find the hotel very family friendly. From the feedback we have received from numerous guests we have... More 

Whitehorse, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

When we got to the hotel, we were advised that the suite we had booked was overbooked so they gave us adjoining rooms- one with a King and one with 2 queens- for the price of one room. This worked better than the other room as it gave us 2 bathrooms and more space for the kids. The desk staff... More 

Was this review helpful? Yes 1
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Yukonkas, I hope you had a fantastic trip to Edmonton! I apologize that your requested room was overbooked but we were able to accommodate with the adjoining rooms. The extra space definitely helps! I will also follow up with the front desk and let them know about your comments! They will be very happy to know! Thank you for... More 

Calgary, Alberta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The privacy / security offered by the hotel room key sensor mechanism through out the hotel is a positive feature. The hotel is new and appears to be well looked after. The room was large, quiet and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Kenneth T, Thank you for taking the time to post your review about your recent stay at our hotel. We value your business as well as your feedback. The privacy security is something we decided to feature through the hotel. We want to definitely ensure that all travellers feel safe and secure around the hotel as if it is... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is very clean and staff was very friendly and helpful. Enjoyed the pool. Did not use the Fitness Room at all. Was completely unimpressed by the free breakfast - juice machine out of order one morning, pancake machine out of order another one.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Lori H, You know those days when it seems like it goes a bit sideways? Well last Thursday and Friday seemed like that when I came to the breakfast room! On the Thursday the juice machine lines seem to have frozen and you could only get the pure concentrate but we were able to get it replaced that afternoon.... More 

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