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BEST WESTERN PLUS South Edmonton Inn & Suites

#13 of 89 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
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1204 101 Street SW, Edmonton, Alberta T6X 0P1, Canada
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BEST WESTERN PLUS South Edmonton Inn & Suites
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BEST WESTERN PLUS South Edmonton Inn & Suites
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483 reviews from our community

Traveler rating
    304
    119
    36
    12
    12
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171
83
26
137
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Any
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warman, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Overall the hotel was good, The staff was very friendly, room was clean. This may sound ridiculous but the elevator was very fast- never had to wait more than a minute for it, which is a bonus from the last hotel I stayed at where I opted to just use the stairs!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Ali D, Director Of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Jon U, Thank you for your recent stay at Best Western and thank you for taking the time to write a review. Your feedback is incredibly important to fine tuning how we operate the hotel and is greatly appreciated! I appreciate your review and will share this with my team. We are looking forward to your next stay and... More 

Calgary, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Try the king suit with jacuzzi for a spacious room with beautiful amenities. A great location close to the city or airport. Breakfast was awesome! Right on the edge of Edmonton if you are leaving the area during rush hour. You avoid the hustle and bustle of the city traffic and can make a clean departure to your next destination... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ali D, Director Of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Harry M, We really appreciate you taking the time to rate your recent stay at the hotel. Your feedback is invaluable in helping us to succeed where we may not be and celebrate where we are! Thanks for your comments on the location. With it right off highway 2 and Anthony Henday there is quick access to the rest... More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel staff was very helpful and accomodating. We stayed here with a group for a tournament over a busy weekend. The hotel allowed us to use their breakfast room for team meetings/meals (including on our day of check out.) The rooms were clean and comfortable. Having a microwave and fridges in each room is a nice feature. Although the... More 

Was this review helpful? Yes
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Karen S, Thank you so much for taking the time to post your review and comments about the hotel. Your feedback is incredibly valuable for us to know how we are succeeding and where we need to review and revise our operations. It was definitely a busy weekend but the groups & other guests staying with us were fantastic... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent customer service. The front desk is very friendly and knowledgeable. The rooms are dated and need some work but it didn't affect my stay negatively. I will definitely stay at this hotel again

Was this review helpful? Yes 1
Ali D, DIrector of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Kevin S, Thank you for taking the time to provide a review and your comments of the hotel. Your feedback is imperative to us as it allows us to improve and to celebrate our successes. It's great to hear that you are planning on staying with us again. Again your comments are very valuable and we are working on... More 

Toronto, Canada
Top Contributor
104 reviews 104 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is well situated - midway between downtown Edmonton and the Edmonton airport. It is right off highway 2 / Calgary Trail / Gateway Blvd. The front desk was staff was accommodating. I arrived before check in time and my room was not available, but she was able to find me a different room that was ready without me... More 

Was this review helpful? Yes
Ali D, Director Of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear savvy_traveller175, Thank you for taking the time to provide us with your comments about your recent stay at our hotel. We value your feedback incredibly as it helps us to identify where we can improve and where we can celebrate our successes. You have mentioned a couple of items that we will ensure to follow up with. Thank you... More 

montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This was a VERY positive stay for me. I travel for business A LOT; and pretty much always stay at Best Westerns. This particular location was outstanding. From the above and beyond treatment provided by Jessica at the front desk, to the hotel itself, the room, and the very comfortable bed. Gotta love those pillow tops!

Review collected in partnership with Best Western

Was this review helpful? Yes
Ali D, Director of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Jane B, Thank you for taking the time to review your experience at our hotel! We greatly value your feedback as it helps us know where we need to improve and where we are succeeding! I will definitely share your comments with Jessica and if there is anything we can do in the future, please do not hesitate to... More 

Edmonton, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just needed a hotel for a couple of nights while some work was being done on our house. The staff were very friendly and helpful. They were able to give us an early check in and accommodate some special needs we have. Although we didn't use housekeeping, we passed them in the hall a few times and they were... More 

Was this review helpful? Yes
Ali D, Director Of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Hi DandyTwister, Thank you for choosing to stay with us and thank you for your great review! We are grateful to hear that you had a good stay with us. I apologize for the construction but we are looking forward to having it completed soon and having a restaurant on site in the near future. Your feedback is invaluable in... More 

Camrose, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2015

This Best Western property lived up to my expectations. The rooms were clean, comfortable and attractive. They are laid out well and the internet was good. The breakfast was very good with staff making sure everything was kept full and clean. I picked this location because it was close to the things I needed to do while in Edmonton but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandeep G, Director Of Hotel Operations at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear dcbfarms, Thank you for taking the time to write this great review about our hotel! We appreciate your feedback and I will be sure to share this with our staff. We look forward to seeing you again on your next stay in Edmonton. All the best! More 

Chestermere, Canada
2 reviews
4 of 5 stars Reviewed February 19, 2015

I was travelling and stopped at this location for over night stay. Check in and check out was very fast. Breakfast was quick easy and had a good selection. It was an overall good experience and would definitely consider it on my next stay in Edmonton.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Michael F, Thank you for your lovely review about the hotel. I am happy that you enjoyed your stay with us though it was a quick one and also consider staying with us in your next visit to Edmonton. We all look forward to welcome you with us again. Regards Sandeep Ghosh More 

Virginia Beach
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

Nice location. Staff was OK . breakfast was not cooked the sausage was raw and I still got charged for the breakfast. Rooms were small bathrooms were nice. I would stay here again just not eat there. Location was great centrally located downtown and close to where I was working.

Was this review helpful? Yes 1
Sandeep G, General Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review

Dear Rob M, Thank you for staying in Best Western branded hotel. I am not sure if you have stayed in our hotel because we are not in downtown and also we do not charge for the breakfast. Our breakfast in inclusive in the room rate. If you want me to convey your feedback to the concerned hotel then I... More 

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