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Fantasyland Hotel & Resort

3.5 of 5
Hotel website
17700 87th Ave, Edmonton, Alberta T5T 4V4, Canada
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1 room 1 adult
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Fantasyland Hotel & Resort
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830 Reviews from our TripAdvisor Community

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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel was beautifully decorated (we stayed in a newly renovated room), and the hotel's location led to a perfect vacation for our family. Each day, we had our choice of amazing things to do such as the incredible waterpark, amusement park, aquarium, hall of mirrors, tour of Christopher Columbus' ship, seal lion show, and glow-in-the-dark mini-golf, just to name... More 

Helpful?
Thank W E
Calgary
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

Stayed in the African themed room. So dark hard to see if the room was clean. Checked the dust on the palm trees in the hall was disgusted with all the dust. Payed top rate as we have a tradition to stay for a few days before Christmas to shop and have fun. If things do not improve we will... More 

Helpful?
Thank tzyzwq
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi tzyzwq, We appreciate you taking the time to let us know how your stay went. I would like to apologize that your stay did not meet your expectations and assure you that we will be taking your concern very seriously and will be sure to look into the cleanliness of the hallways and speaking with our Housekeeping department. We... More 

Saskatchewan, Canada
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This review is a 2 only because of the service of the Reservation Agent Corinne, who went the extra mile to help us with a package we bought at a Charity Auction and the service we received on check in. The bell man and lady at the front deck were great, but once checked in we had to stand in... More 

Helpful?
3 Thank Loosespoke
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Loosepoke, Thank you for writing this review and notifying us of the issues you had during your stay. We did receive your comment card and also received an e-mail sent to us a little over a week ago, a reply was sent to you from our Front Office Manager on January 27th asking for a good time to contact... More 

Reykjavík, Gullbringusysla, Iceland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very nice and is a special in the context of the particular emphasis on the theme rooms which are fun and gives humor to the stay. We enjoyed our stay very much and the service was friendly and the staff is eager to assist which is nice. Our room was big and very nice on the top... More 

Helpful?
Thank Vilborg G
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Viborg G, Thank you for your review. We were so happy to see you enjoyed your stay. I will be sure to pass on your kind comments to our team. We hope to see you again soon. More 

Level Contributor
158 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A family gathering was a really great experience mainly thanks to the wonderful Fantasyland Hotel in Edmonton. The reservations staff were so patient and efficient with all my special requests. Once I got to the hotel, the service at the reception desk was amazing. The rooms were excellent with really nice linens and towels. Every request was met immediately and... More 

Helpful?
Thank Altagold
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Altagold, Thank you so much for taking the time to let us know how your most recent stay was. We are so happy to hear that you and your family had a great stay. We hope that next time you are in Edmonton you chose to stay with us and we hope to see you soon . More 

Devon, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Easy to book the hotel. Arrived, didn't have to wait, room was ready. they tried to get me to upgrade, but once we got into our regular themed room was more then big enough for 2 of us. room was very clean. Counters spotless and even shower doors were spotless. Beds were comfy and comfortable. More then enough pillows. The... More 

Helpful?
Thank Alexander F
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Alexander F. Thank you for your review. We love hearing about our guests stay and we are so happy to hear that you enjoyed everything. Fantasyland Hotel does offer promotions throughout the year, I would recommend keeping an eye on our website or signing up to our e-mail list so you can see any upcoming promotions we may have,... More 

Calgary, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Rooms are much cleaner than the last time we stayed. Front desk check-in at 4:30 on a Saturday was quick and really polite. We love staying here for the many amenities - a little shopping, skating, watched Ringette games, mini golf, great food choices and fun atmosphere on Bourbon Street, swimming in a water park and we didn't put our... More 

Helpful?
Thank Bonita M
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Bonita M, We are so happy to hear that you had a wonderful time with us during your most recent stay; it sounds like you got to take advantage of our location and got to experience everything the hotel and mall has to offer. Thank you for taking the time to let us know, we hope you stay with... More 

Cochrane, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let's start with the positives: The theme rooms are fairly nice. They don't appear too old or worn. The room service is fast and is good. The check-in process is fast and the elevators are quick so it doesn't take long to get to your room. The beds are comfortable. The conference facilities are nice and they did an efficient... More 

Helpful?
1 Thank Travis E
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Travis E, Thank you for taking the time to review the rooms and conference facilities from your most recent stay. We will be sure to look into your concerns with the amenities in the room and our WIFI service as well as the other issues you mentioned. We hope that next time you are in Edmonton you choose to... More 

Alberta, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Roman Room was very romantic. We ordered room service for supper and breakfast. One of the best meals and the view was spectacular. Hot tub was large and bed was a king sized round bed. Will defiantly say this is a great date night out with an inservice of food and movie on the tv.

Helpful?
2 Thank kennedy733
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi kennedy733, Thank you for your review. We were happy to hear that you enjoyed your stay. We hope that you stay with us again soon. More 

Red Deer, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We are a family of four and we stayed in the igloo room for our stay. the room was fine, the kids had a bunk bed and we had a king bed. there was also a large jacuzzi in the room. this hotel is quite dated. it is fine, but for the price, I expected it to be nicer. old,... More 

Helpful?
Thank mikala979
Questions? Get answers from hotel staff and past guests. Ask a question

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