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Fantasyland Hotel & Resort

3.5 of 5
Hotel website
17700 87th Ave, Edmonton, Alberta T5T 4V4, Canada
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15% off room rate
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Ranked #37 of 89 Hotels in Edmonton
A recent review
3 of 5 stars reviewed yesterday
SKfamily_5
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730 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for a couple of days and while we liked the convenience to the mall, the high cost of staying here just wasn't worth it. Rooms were clean although hotel is extremely dated. Maybe the theme rooms would be more modern. Don't think we'd stay here again.

Was this review helpful? Yes
Winnipeg, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

my family and I only happened to stay here because the original hotel I booked denied us for what I think was the color of my wife's and daughters skin. Ergo I tipped every employee at every chance I got! Lol. But they deserved it! They made us feel like special guests and it felt great. The atmosphere and hotel... More 

Was this review helpful? Yes
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi 184damienb, Thank you for the great review that you took the time to post regarding your stay at Fantasyland Hotel. We are so happy that our team was able to take a horrible and unnecessary situation that you and your family experienced from another property and were able to turn it around. We are also happy to hear that... More 

Didsbury
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in the Polynesian themed room to turn a work trip into a mini holiday. The room was massive and definetly decorated all out! Although it could use some updating the room was quite clean and fun. The jacuzzi in the room is a nice touch and would make for a fun couples weekend. Couldn't help but wonder about... More 

Was this review helpful? Yes
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Jordan H Thank you for your review. We are happy to hear that you enjoyed your "mini holiday" at Fantasyland Hotel and West Edmonton Mall. We will be sure to pass on your compliments about the cleanliness of the room to our Housekeeping team so they know that their hard work is recognized by our guests. We hope to... More 

Fort McMurray, Canada
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

everything you need is just an elevator ride away. tons of mall shops, movie theater, water park, amusement park, restaurants, and groceries. the Starbucks in the mall opens early. rooms with bunk beds are available that can comfortably sleep 6 persons (4 adults + 2 kids). rooms are usually not availabe for early check-ins.

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Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi fortmac_eric, Thanks for taking the time to review our property. We were pleased to hear that you found our location convenient and that it met your expectations. We hope to see you again very soon. More 

Markham, Canada
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great Location, lot's of fun. this hotel is right next to west Edmonton mall. so it's a really good location, and every room there has a theme so is good for family's with children. overall, I think this hotel is the right choice,

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Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Andy Y, Thank you for your positive review. We were pleased to hear that you enjoyed your stay and hope that you come to stay with us again soon. More 

Calgary, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed in a luxury Roman room and were more than impressed! It had been about 20 years since we stayed at the hotel so I was a bit worried about what kind of condition we would find the hotel in. My worry was unnecessary as the Roman floor (11) had been recently renovated. The room was... More 

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Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Rod_D123, We are so happy to hear that you and your wife enjoyed your stay in our newly renovated Roman Theme room. Thank you for choosing us and we hope to see you again soon!! More 

Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I spent over $200/night to book a room for my daughters & I to attend the One Direction concert in Edmonton. You can't beat the location and it allowed us to shop during the day before the concert. When we got off on our floor it was obvious it hadn't been updated ever. Even though the floors were themed, they... More 

Was this review helpful? Yes 1
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Leanne36, Thank you for taking the time to let us know about your most recent stay with us. We are sorry to hear that the Front Desk Agent who checked you out did not take your concerns seriously. We would like to talk about the concerns you had about your stay in more detail. Could you please contact Faren... More 

Calgary, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Even though I'm old enough to have grandchildren and lived in Alberta all my life, this was my first visit to Fantasyland Hotel and the West Edmonton Mall. The hotel itself must have been re-done, everything upon arriving looked modern and clean. We brought the grandchildren who were very excited and the staff treated them royally. In fact, all the... More 

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Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi MexicanPirate, We are pleased to read that you and your grandchildren enjoyed your stay with us and that the Modern Polynesian room met your expectations. We will pass on your compliments to our staff and let them know that their professionalism and customer service was greatly appreciated by you and your family. We hope that you are your family... More 

Sherwood Park, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

My son and I stayed in a Modern Polynesian room on the 10th floor. That floor must have been renovated recently as the room was quite nice. Pros of the room would be looks neat with the "Polynesian theme in full force" and is very spacious with the 2 "queen"' beds. Comfy pillows and bed. Wifi was fine. No problems... More 

Was this review helpful? Yes
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi csunbird, Thank for your taking the time to write a review about your recent stay at Fantasyland Hotel. We are pleased to hear that you enjoyed the Polynesian room with 2 queen beds and that you found our beds and pillows to be comfy. Thank you for letting us know about the issues with the fridge and wet spot... More 

Iqaluit
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a theme room and the kids just loved it, the youngest child spent hours in the giant tub in the room. (Awesome). So great to be able to shop and drop off your bags or freshen up. We spent all day doing attractions and were were able to return to our room any time it was really... More 

Was this review helpful? Yes
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Cryslyniqaluit, Thanks for taking the time to post your review of your recent stay with us. We were pleased to hear that you and your family enjoyed your stay and that your little one got to enjoy the jacuzzi. The hotel is in the perfect location for anyone who wants to spend time in the mall and we were... More 

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