My family of 5 usually go here once a year and always have had nothing but a great expeience. We usually go for a superior room rather than a theme room-- save some money for the same expeience. Remeber to call day before you go and request early check n, and always ask about possibility of getting free passes to...
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My review is a little late, but better late than never. We stayed one night in a newly renovated Hollywood room last March. The room was Amazing!! It was the coolest room that we have ever been in. Everything about the room was great. The lights, the jacuzzi, the bed, the bathroom....everything. The shower was really cool, it is see...
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Thank you for sharing your experience, we are glad you enjoyed the Hollywood Nights theme room. If we can be of any assistance in planning your next trip to Edmonton please let us know.
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I like nice CLEAN hotels. This one is dated. We have come 2x a year for 4 years now and happy to relate that we are done.
They charge high prices due to the location(which you will love especially in winter) however once you leave the lobby you enter dirty room central.
2kids with us as well. Tried theme rooms,...
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Thank you for your feedback. Our superior rooms and Hollywood Nights theme rooms have recently been renovated with more renovations planned in the future. The cleanliness of our rooms is a high priority and we have standards in place regarding the condition of a room before we allow a guest to check in. I apologize if these standards were not...
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was very romantic suite but for a little town girl price was too much for me but guess he was trying hard to impress me
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I had booked my reservation with the hotel the week prior. I thought it would be a nice surprise for hubby, we spent our wedding night (6.5 yrs ago) in the Polynesian room but we haven't returned since. We were out all evening celebrating his 33rd birthday, I checked my cell in the middle of the evening and realized I...
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Thank you for your feedback. I apologize that our late check-in policy was not communicated to you. Due to the high demand for rooms on busy night we do everything we can to confirm all reservations. I apologize that a message wasn’t left for you. I will address this with our front office team. I can assure our goal is...
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Just got back from a 3 night stay at the Fantasyland Hotel at WEM, and our trip was great!!! We had the king/jacuzzi room, and it was perfect for us, with tons of room for our purchases, plus it was very clean.
If you are planning to spend your time in Edmonton at West Edmonton Mall this is the best...
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We arrived at 4pm to check in and after taking our info the front desk clerk went to the back room for almost 20 mins then returning to say that there was a maintenance problem with out room. We drove for over 3 hours to be there and have a two year old that was tired, hungry and needing a...
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We apologize for the issues you experienced during your stay. We have received your e-mail and look forward to hosting you in the future and providing you with the type of experience you would expect from the Fantasyland Hotel.
World Waterpark is undergoing renovations which is why several slides were closed during your visit. World Waterpark and Galaxyland do offer...
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We stayed in an Igloo room. The room was spacious and neat. and the corridors with glass mirrors looked pretty. The breakfast buffet was good. Children enjoyed the stay there with the Water park and the Galaxy land activities and my spouse with the boxing day shopping. The location is excellent. Worth to stay in some theme rooms at least...
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Thank You for sharing your experience. We are glad you enjoyed your stay and all that Fantasyland Hotel and West Edmonton Mall have to offer.
Our rates, like all hotels, do fluctuate and there are promotions and packages available often to reduce the costs. Our friendly and knowledgeable reservation staff would be happy to tell you all about them when...
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We went for my Birthday and stayed in the Hollywood room. The room was so neat, I've never seen anything like that for hotel rooms. As far as I've been told Edmonton is the only place with fantasy rooms, and the worlds largest mall. We had a great time. The mall has a ton of different restaurant's We had our...
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We are glad you enjoyed the Hollywood room and West Edmonton Mall. Fantasyland Hotel is the only hotel in Edmonton that offers theme rooms and the Roman room is definitely a favourite of our guests, I hope you have a chance to experience it soon. If we can be of any assistance in planning your next stay, please do not...
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With my work I'm in and out of Edmonton I thought iI would treet my self so stoped in this hotel and i had the worst stay ever and when i brought it to the GM attentation I got the same standared responses you see on this site its so sad you over pay for a room and get treated...
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Reviewed March 7, 2011
49 Reviews
48 Reviews
