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All 90 Edmonton hotels

Fantasyland Hotel & Resort

3.5 of 5 Hotel   |   17700 87th Ave, Edmonton, Alberta T5T 4V4, Canada
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Ranked #50 of 90 hotels in Edmonton
A recent review
3 of 5 stars reviewed 2 days ago
sfonorth San Francisco, California
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568 people have reviewed this hotel

Traveler rating
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    109
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
San Francisco, California
Top Contributor
143 reviews 143 reviews
138 hotel reviews
260 helpful votes 260 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Pros: -convenient location for shoppers and families with children, the hotel is attached to the mall, within walking distance to waterpark, galaxy land and all the children activities. - A fridge and a coffee maker in room, complimentary bottles of water. - easy check in and check out; reception staff is efficient. Cons: -Stayed in the igloo themed room; room... More

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Grande Prairie, Canada
Top Contributor
109 reviews 109 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our family enjoyed our stay at the Fantasyland Hotel, but it was not as good as it could have-or should have been. On this stay, we were in a family room. The front desk staff are very friendly, and helpful. The room was large, and location is extremely convenient if spending most, if not all, your time in WED. Cleanliness... More

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Calgary, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

firstly, when we arrived (one hour after the check in time) our room was not ready. we then had to wait an additional hour for our room. when we finally did receive our room we found it to be dusty. the linen was old and worn out and the service was not that great either. it is expensive for what... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I think we had a standard family room and it has 2 queen beds and a bunk bed good for 6+ people. it was just for a night.overall the room was classy and well maintained. The hotel gave us 4 galaxy land pass or the water park pass. I think it comes with your stay at the hotel. What I... More

Was this review helpful? Yes 1
Red Deer, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed the 2nd of Aug 2014. We reserved the king with daybed. We paid a lot for this room. We had children with us and asked for an extra cot. when we got up to our room , there was no day bed. When I complained the clerk didnt care. She just stared at me. I asked to be... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Although the rooms are amazing, everything else lacked. First housekeeping just walked into our room twice, without knocking... Then there was no hot water. My toddler daughter was shivering while I tried to clean her up. We did inform maintenance and they did inspect, but nothing was done. Then we tried to order room service, but were transferred through different... More

Was this review helpful? Yes 1
Suffolk, England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night at the hotel, and just had a standard family room. The room was fine. Enough room for us and our 3 children. Could have done with a couple more cups as there were only 2 provided and it was a family room. But perfect location if you are visiting the mall, and there is plenty... More

Was this review helpful? Yes 1
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay with us and for sharing your experience during your recent visit to Edmonton. More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall, we found the hotel to be fine but not a premium hotel. The proximity to the mall is its main selling feature. Key issues like elevator speed and capacity are a major issue with the hotel (There are only four elevators and they also need to be used for staff - huge logjam and frustrating). We also pre-ordered room... More

Was this review helpful? Yes 1
Cabarete, Dominican Republic
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed at this hotel and disappointed with the overall cleanliness. For the cost the hotel should have higher standards. The carpet was dirty and stained and we had an adjoining door with noisy teenagers! I complained and they did move us to a quieter floor with free breakfast. The carpet could have been cleaner and did smell. A treat... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed at the fantasy land hotel before and loved it but this time we payed $308 a night for a theme room and got a poorly decorated "tiki" room. The bathroom is tiny and has a sliding door that doesn't lock and our air conditioning is non existent... We called the front desk and all they said was... More

Was this review helpful? Yes 1
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Additional Information about Fantasyland Hotel & Resort

Address: 17700 87th Ave, Edmonton, Alberta T5T 4V4, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fantasyland Hotel & Resort 3.5*
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Also Known As:
Fantasyland Hotel And Resort
Fantasyland Hotel Edmonton
Fantasyland Hotel & Resort Edmonton, Alberta

194 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more   less 
Number of rooms
355

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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