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All 90 Edmonton hotels

Chateau Lacombe Hotel

3.5 of 5 Hotel   |   10111 Bellamy Hill, Edmonton, Alberta T5J 1N7, Canada (Formerly Crowne Plaza Chateau Lacombe)
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Ranked #59 of 90 Hotels in Edmonton
A recent review
4 of 5 stars Reviewed August 5, 2014
CalgaryWhirly Calgary
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119 reviews from our community

Traveler rating
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    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Chateau Lacombe Hotel
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Calgary
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

I was expecting a few issues but everything turned out to be great. We arrived late and tired and I asked if an upgrade was possible was luckily was given a Concierge room so that really helped. Their renovations are only down a few floors so most rooms are not renovated yet. Our room was comfortable, bed was very good... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014 via mobile

We couldn't fault this hotel at all. Really nice staff & the rooms were clean & comfortable. It is in a great location for both downtown & WEM & such a steal for the price, we'd definitely stay here again.

Was this review helpful? Yes 1
Vancouver, Canada
Top Contributor
50 reviews 50 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 27, 2014

I had booked a river view King room through the hotel's website. Price was better than offered on third part sites. When we arrived there was no one yo greet us, to let us know where yo park, or check in. Although certainly not difficult to figure out, I did see that at times there were doormen/ valets on site.... More

Was this review helpful? Yes 1
Kingston, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 19, 2014

I recently stayed at the Chateau Lacombe while on a business trip. I had read some reviews before I went saying that the rooms weren't very nice but I understand that they just went through some renovations and my room was updated and really very nice. The beds were comfortable and the the gym was pretty good as well. The... More

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Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 4, 2014

I stay here often when I am in the city for business and I always have a great experience! This time I had the pleasure of staying on one of the newly renovated floors and was even more impressed then usual, what a wonderful job you guys are doing of restoring the place! The staff are always very friendly and... More

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Dublin, Ireland
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 2, 2014

Had a overnight stay in the Lacombe and overall was a bit disappointed with it for the price and I got the best on line price so it could have ended up much dearer. River view room was good but windows dirty with some mould on it. the bed was huge and we had a full size fridge too, but... More

Was this review helpful? Yes 1
Edmonton, Alberta
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 30, 2014

I have grown up in this city and had never had the opportunity to visit this Edmonton landmark hotel. In honour of our anniversary we were given a generous gift certificate for a room as well as dinner at the La Ronde rotating restaurant. This hotel was so disappointing. When I got to the room I immediately called the front... More

Was this review helpful? Yes 4
Pembroke, Ont
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 27, 2014

I booked and pre-paid for this hotel online through travelocity. When I showed up to check in with itinerary in hand, they refused to honour it!! I was stuck downtown Edmonton with no hotel room. I left my luggage at the front desk and found a room elsewhere. The next day I went back to speak with the manager (Jacob)... More

Was this review helpful? Yes 11
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Mr. Sutherland, The Edmonton Police Service (EPS) confirmed that when you were taken into custody, that they accompanied both you and your luggage to police quarters. We have reported this posting to TripAdvisor as it violates posting guidelines. More

Galway, Ireland
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 22, 2014

This hotel is well located in the downtown district and a short walk (5 min) to a few nice pubs/eateries (but surprisingly limited choice considering the size of the downtown area). The staff were efficient if not particularly friendly or personable. Rooms are quite comfortable, older-style decor, but starting to show signs of age. Coffee machine in room with filter... More

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R W, General Manager at Chateau Lacombe Hotel, responded to this review

Thank you for your posting. The Chateau Lacombe Hotel is on a journey to restoring the hotel back to its former glory. Part of that transition is a 10 million dollar reinvestment towards our hotel product as well as improvements to our full guest experience. We appreciate your valuable feedback and do hope to invite you back for a warm... More

Toronto, Canada
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is a great place to stay. Simple and sweet. The staff is friendly and the room was clean! The fitness center could use some updates, but there is a nice gym around the corner. The hotel is located just a few blocks from the mall and various restaurant. The breakfast was nice, but it's a bit over priced.

Was this review helpful? Yes 1
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Additional Information about Chateau Lacombe Hotel

Address: 10111 Bellamy Hill, Edmonton, Alberta T5J 1N7, Canada (Formerly Crowne Plaza Chateau Lacombe)
Phone Number:
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chateau Lacombe Hotel 3.5*
Number of rooms: 337
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Also Known As:
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Edmonton, Alberta

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