We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chateau Lacombe Hotel

Hotel website
10111 Bellamy Hill, Edmonton, Alberta T5J 1N7, Canada (Formerly Crowne Plaza Chateau Lacombe)
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Chateau Lacombe Hotel
Professional photos View all
Browse nearby
Chateau Lacombe Hotel
Write a Review

186 reviews from our community

Traveler rating
    25
    53
    53
    30
    25
See reviews for
20
50
12
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (47)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (48)
All months
Calgary, Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The staff was very friendly and helpful. The location is great right downtown. The rotating restaurant was amazing, nice views and an awesome wait staff, a bit pricey. Our room was unfortunately right outside the elevators and in the morning there was a lot of noise but the room was nice and we had a whole wall of windows which... More 

Was this review helpful? Yes
R W, General Manager at Chateau Lacombe Hotel, responded to this review

We are delighted that you enjoyed your recent stay and our current transformation. Indeed, the guest rooms that have the best river valley views are off the elevators, all part and parcel of our unique cylinder shaped hotel. I encourage you to return and book directly on our web site for the best rates including discounts on parking and breakfast.... More 

Fort McMurray, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

My husband and I were nervous to stay at this hotel as our usual hotel was already booked up, but I heard about the la ronde restaurant and made a reservation with thoughts of beef wellington in my head. On our way to the hotel I noticed they had a special on their website advertising concierge rooms for $139 a... More 

Was this review helpful? Yes 1
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Thank you for your feedback on TripAdvisor. We understand that accidents happen. Indeed, one of the photos that we provided to you reflected the smaller, less invasive stain on the mattress that you mentioned. The five additional photos that were also sent to you showed the additional damages from the wine; a large dinner plate size pool of red wine... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I was on a business trip, and had given my personal credit card information to make the reservation. When I arrived with the company´s card and the credit card authorization form from the card holder, they still charged me to my personal account and charged my business card as well. Almost 20 days have passed and I have not recived... More 

Was this review helpful? Yes 1
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Thank you for reaching out on TripAdvisor. We are sorry for the challenges you are experiencing with your bank. Upon realizing the error, the pre-authorization was immediately released, however our understanding that due to your issuing bank being in Mexico there was some further delay. As shared in the two emails we have sent to you, your issuing bank has... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Shared a romantic night out with my wife, the stay was decent. The room was modern and clean. We had a room on the Concierge floor, which was nice because we were able to grab two free drinks, either whine or domestic beer, and enjoyed some "ok" snack foods. The room was clean, and updated. The view was beautiful, except... More 

Was this review helpful? Yes 1
Lloydminster, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First time staying downtown in Edmonton. Last minute booking, was ok place. Room was ok, nothing spectacular but would stay there again. It should be noted though that you have to pay to park there, $15 but still... Do not try and park underneath if you have a lifted truck!!!! Very low ceiling in the parking area. I really liked... More 

Was this review helpful? Yes
Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here for our vow renewal. It was a decent hotel. Disappointed in the staff I didn't find they cared, there was no welcoming, checking in was very cold or that they were knowledgable. Front desk did not advise us about needing to put our room key in the elevator to get to our concierge floor... More 

Was this review helpful? Yes
Region of Waterloo, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Hotel was booked for a business trip. Pictures on website were nothing like the room I was given. Room was dark and old. Grout in bathroom was probably white many years ago but just looks dirty now. My rags at home were in better shape than the towels. I travel on business quite a bit and really try to keep... More 

Was this review helpful? Yes 1
Ottawa, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything seems to be dated. Rooms were on the smaller side and everything about the place needed a renovation. Chose this place because it seemed to be centrally located but it doesn't appear that any place is centrally located in this city.

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there for a week on a business trip in March. First of all my key card to unlock my room door did not work. After two trips to the front desk to get reissued a new one, I was sent to my room and told to wait for maintenance at my room door. They never came so I went... More 

Was this review helpful? Yes 1
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Hello Patrick, Thank you for your detailed feedback of your recent stay. The Chateau Lacombe Hotel has undergone a transition in ownership and now operates as an independent and locally owned hotel. The vision for the hotel is to be the best, most respected hotel in Edmonton recognized for excellence in hospitality. During this journey we have reinvested significant funds... More 

Moose Jaw
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got into the city quite late, booked online 5 min before arriving. Didn't wait long before being assigned our room. Noticed there was some loud noise unfortunately due to wind and wire cables outside. Called down to the front desk and were immediately given a new room on the same floor, as well as apologies for the inconvenience. Complementary breakfast... More 

Was this review helpful? Yes
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Thank you for your recent feedback regarding the Chateau Lacombe Hotel. I am delighted that you enjoyed your stay on our newly renovated Concierge Guest Rooms. Since you booked directly online, I wonder if you noticed the opportunity for both discounted parking and breakfast? Thank you for your patience with the windows. We are grateful and excited to have new... More 

Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Dining (11)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question