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The Fairmont Hotel Macdonald

#11 of 89 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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Best prices for: 1 room 1 guest
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The Fairmont Hotel Macdonald
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516 Reviews from our TripAdvisor Community

Traveler rating
    278
    152
    51
    23
    12
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77
169
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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There are newer reviews for The Fairmont Hotel Macdonald
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Fort Collins, Colorado, United States
Top Contributor
101 reviews 101 reviews
34 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed January 17, 2013

I stayed here a couple of nights and thought this is was the perfect place to explore parts of Edmonton. I found that the room was spacious, comfortable and easy to connect with wifi. The staff was friendly and helpful with requests. When I arrived, I mentioned to the front desk employee (Mona) that the airline had lost my bag... More 

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Miami, Florida
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 17, 2013

This was my first experience staying at a Fairmont Hotel and I was not disappointed having visited others on previous occasions, mainly involved in propping up the local economy by exchanging cash for the local beer on offer. This was a family affair however and after check in and discovering our room was not as per our booking, I enquired... More 

Was this review helpful? Yes 1
Connie J, Guest Relations Manager at The Fairmont Hotel Macdonald, responded to this review

Dear Valued Guest, Thank you for taking the time to complete your review on the Trip Advisor site. We were very happy to read that your visit with the family was indeed memorable and that the level of service from the team was up to the standard that Fairmont is known for! Thank you once again for staying with us... More 

australia
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 15, 2013

The hotel looks stunning overlooking the frozen river. We had a wonderful stay in Edmonton. The staff were extremely courteous and could not do enough to make our stay enjoyable. We had a wonderful room and the New Year's brunch was something else. The ballroom was amazingly decorated and the food absolutely magnificent. The dinners in the Harvest room were... More 

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honolulu
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 13, 2013

From check in to check out, I felt truly valued. Love the history and glamor of this beautiful Hotel and the proximity to downtown venues. Valets and bellmen were excellent. Front desk staff very helpful and friendly. Cleaning crew super accomodating. It was Christmas so spa area was a little messy. Lounge staff super nice. Menu limited and expensive. Stunning... More 

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 12, 2013

The hotel has great service and the staff were very kind during my stay. Rooms and bed's were comfortable but the room needs some updating for the price paid. The wallpaper in the bathroom were coming off and there were some spots on the carpet. Shower was a little dirty as well and the toilet cover had a hard time... More 

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Calgary, Canada
Top Contributor
153 reviews 153 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed January 11, 2013

The Mac is the best, it has everything you want during your stay in Edmonton. Excellent restaurant, great lounge, very pleasant staff, beautifully appointed rooms with everything. A tremendous spa area, neat clean with everything operational, steam room, hot tub, pool, exercise equipment ... it's a great hotel in the heart of downtown Edmonton.

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Calgary, Canada
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 2, 2013

My husband and I stayed here for two nights over New Year's. It is in an excellent location -- close to the downtown New Year's festivities; LRT and bus stops; and, downtown shopping. The employees were polite and friendly. The service (in the restaurants and at the front desk) was a bit slow -- maybe, they were understaffed. The hotel... More 

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Connie J, Guest Relations Manager at The Fairmont Hotel Macdonald, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback on Trip Advisor regarding your recent stay with us was at The Fairmont Hotel Macdonald over the holiday season. Your comments are much appreciated and have been shared with the departments to ensure your concerns are addressed. At the same time, we are very pleased... More 

Senior Contributor
43 reviews 43 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 22, 2012

It's a great hotel, with very friendly staff. I asked for late check out and staff were more than accommodating to meet my request. They have a great breakfast, albeit a bit pricy. I absolutely love the lounge in the lobby, best place to enjoy a drink by the fireplace. Rooms are nice, but could use a bit of a... More 

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Jasper, Alberta, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 15, 2012

Wow! You open the curtains of your riverview luxury hotel room in the morning and you see a prairie sunrise you have ever dreamt of. Overlooking the river, the Mac (this is how Edmontonians call this hotel with a lot of affection) is an amazing island of peace and luxury in downtown. Staff is amazingly friendly, big guestrooms, all bathrooms... More 

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Connie J, Guest Relations Manager at The Fairmont Hotel Macdonald, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on Trip Advisor. We truly appreciate the feedback regarding your stay with us at The Fairmont Hotel Macdonald. The team was delighted to hear that you had a wonderful stay. Your comments regarding your guestroom, the views and the friendly customer service is appreciated and has been... More 

Spruce Grove
Top Contributor
61 reviews 61 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 8, 2012

Friendly and professional staff from the valets, front desk and housekeeping. Cannot stress more how friendly the staff were. We were there for one night, Christmas party. The food was good and the room was nicely decorated. We had a city view room. Must mention how comfortable the bed was! Slept great! Thank you again to the staff for making... More 

Was this review helpful? Yes
Connie J, Guest Relations Manager at The Fairmont Hotel Macdonald, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your feedback regarding your recent experience at our hotel. We were delighted to see that you have enjoyed the services offered at The Fairmont Hotel Macdonald. Our team works very hard to ensure that your stay is memorable and your warm comments will be shared with all... More 

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