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The Fairmont Hotel Macdonald

#10 of 89 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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The Fairmont Hotel Macdonald
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553 Reviews from our TripAdvisor Community

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Traveler rating
    303
    162
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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    (135)
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    (182)
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There are newer reviews for The Fairmont Hotel Macdonald
See the most recent reviews
Fort Saskatchewan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 23, 2014

Great hotel and service. Parking is over the top at almost $40 valet or self park. Good location, great food, great pool and spa. The requirement for trip advisor to submit so many characters of verbiage is a pain.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your feedback. It was very enjoyable to hear that you enjoyed your stay with us. With regards to your comment on Valet parking we use an outside company for our parking and we do try to negotiate the best rates however parking in the downtown... More 

Ottawa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

We held a 3-day conference at the Fairmont MacDonald and it was a wonderful success thanks to their great banqueting team and all the Fairmont Staff. The staff was accommodating, helpful and anticipated our needs - responding to everything in an efficient, professional and timely manor. i would highly recommend this hotel for your next event, or holiday stay. Great... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

We are very pleased you chose to hold your 3 day conference with us and that is as a wonderful success. It was very nice to hear that our team was accommodating and helpful to ensure all your needs were met. We pride ourselves on a very high level of attention to detail and service and I am pleased we... More 

Airdrie, Canada
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 23, 2014

Fantastic stay at this hotel. The staff were exceedingly service oriented from the moment of arrival. Several people went out of their way to speak with us, even operations staff. Lounge is cozy with fireplace and comfortable seating. Easy to forget you are in Edmonton. Booked a room with 2 queen beds which provided more space and was quite roomy.... More 

Was this review helpful? Yes 1
Red Deer
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2014

great view the room was spacious and the bed was comfortable the location is excellent good to go see the muttart conservatory after. the pool is clean and the work out center is amazing. food is very well prepared and the staff is friendly. |The dog that is there is very nice to have as a greeter in the hotel... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for staying with us at The Fairmont Hotel Macdonald. In addition, thank you for taking the time to share your comments of your last stay. It was very pleasing to hear the positive comments on our team and facility from your last visit. It was great that you were able to take advantage of all that we offer... More 

Grande Prairie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 16, 2014

Great view of the river and river valley in Edmonton and almost at the heart of downtown. Nice elegant rooms with comfortable beds and pillows. Harvest room is good for dining, but pricey. Fortunately there are a ton of really good restaurants within a few blocks walking.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Calgary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

A beautiful hotel with amazing views if your room happens to be on the river's side. I expect the other side to have magnificent city views. I loved the historical touches throughout the building - very Canadian and reminiscent of the Banff Springs. The hotel is immaculately kept, the room was comfortable and clean. All staff we met were genuinely... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for staying with us and for posting the comments of your stay. It was very pleasing to hear that you enjoyed your stay and that you were able to take advantage of the magnificent views that our property offers. In addition, it was very pleasing to hear that you felt our property was immaculately kept and that our... More 

Nashville, TN
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 16, 2014

The hotel is a beautiful and historic hotel. The staff is courteous and friendly. The rooms are spacious but there is a need for an update. The furniture is worn down. The shampoo, lotion, (Rose 31) is great for a woman, very perfumed, but not for a man. My room was not ready until 3:30, and the is still dust... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to post the comments of your recent stay. All feedback is important for us to grow our individual hotel and brand. It was very pleasing to hear that you felt our hotel is beautiful and historic and that our team is courteous and friendly. It was disheartening... More 

sydney
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 15, 2014

Excellent service,very nice room,excellent food-we particularly enjoyed the breakfast buffet.We had only positive impressions of the Hotel and no negatives. What a delight it is to stay at the Macdonald.

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share the comments of your more recent stay. It was very pleasing to hear that you felt our overall product was Excellent and that you only had positive impressions. We are very pleased that you felt it was a delight to stay with us and we do hope to welcome you back in... More 

Victoria, Canada
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 15, 2014

This hotel has a spectacular view of the Edmonton river valley and the sun patio in the warm weather is the place to be. The hotel is in a good location for any activity in the city centre. The service in the hotel is consistently very good, the health club fantastic and the restaurants excellent. The lounge is a great... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 15, 2014

The staff is exceptionally nice... Every single one of them is professional and kind. It is a historic building so you should expect some inconveniences. The shower pressure and bathroom overall is poor. Furniture is old and frayed and the front door has a gap that runs all around it that let's light from the brightly lit hallway stream in... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to relay the feedback of your most recent stay. It was very pleasing to hear that you felt all of our colleagues were exceptionally nice and professional. That being said it was very disappointing to hear of the poor shower pressure in the bathroom and the state... More 

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