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The Fairmont Hotel Macdonald

#14 of 89 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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The Fairmont Hotel Macdonald
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The Fairmont Hotel Macdonald
The Fairmont Hotel Macdonald
The Fairmont Hotel Macdonald
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490 reviews from our community

Traveler rating
    259
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    50
    23
    11
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160
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Fairmont Hotel Macdonald
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Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 23, 2013

everyone at the hotel mac gave great customer service especially Anna at reception. I live in edmonton but when my friends decided to have their wedding at the hotel mac, I took the opportunity to stay there for the night. great view from the empire ballroom of edmonton. only drawback is expensive valet parking ($35 overnight)

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for staying with us on your staycation in Edmonton for your friend’s wedding. We are very happy that we were able to add to the enjoyment of the special day. It was very pleasing to hear you enjoyed your stay and I will ensure special recognition is given to Anna. We pride ourselves on delivering the most engaging... More 

London, Canada
Top Contributor
138 reviews 138 reviews
16 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed August 22, 2013 via mobile

This is without doubt the place to stay in Edmonton. A gorgeous and elegant hotel in the old style. Everything was first class from reception to departure. Enjoy a meal on the Terrace overlooking the river, the fabulous 24/7 gym or the sanctity of your room. Aim for the 8th floor if its in budget and with a riverside view... More 

Was this review helpful? Yes 2
Houston, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 20, 2013

We loved our time here at this Hotel. The Sunday Brunch was awesome! The room was very clean, beds very comfortable and there was a dog at the lobby that belonged to the hotel manager and it was a delight to go down for breakfast every morning and see the dog in the lobby for everyone to enjoy. The breakfast... More 

Was this review helpful? Yes 2
Nairobi, Kenya
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 18, 2013

Have just arrived at the Fairmont in Edmonton to be told 25 bucks for parking, 15 bucks for the internet and a room for a family of 2 adults and 2 children is two double beds. A family room in a hotel of this standard should not mean siblings should share a bed. I asked for a put up bed... More 

Was this review helpful? Yes 2
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us on your visit to Western Canada. It was very disappointing to hear the feedback of your stay. We take all feedback and comments very seriously to ensure we develop and enhance our offering. Your feedback will be shared with our team to ensure any deficiencies are corrected and addressed for future guests.... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2013 via mobile

The hotel is a beautiful hotel in a nice area of downtown near the convention centre, theatres shopping and with close access to the river valley trails. The service was excellent for anything we needed. The rooms were spacious and very comfortable. The swimming pool was nice and large. We didn't use the fitness centre but it had a better... More 

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Brisbane, Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 17, 2013 via mobile

Hotel could not be faulted. Service fantastic and nothing is too much trouble. Health club and pool really great with all the equipment you could want. Terrace is a great place to have a drink and watch the view. Rooms have a lovely old world ambience and good facilities. Nothing to fault.

Was this review helpful? Yes 2
Calgary, Canada
Top Contributor
84 reviews 84 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 14, 2013

We stayed only one night at the Macdonald as a romantic getaway. We picked this hotel for its classic luxury. Certainly the location and the almost 100 year old interior are impressive. The garden and fountain, stained glass windows, and sandstone construction were impressive and well maintained. Our room was very comfortable and clean (a slightly upgraded deluxe room). The... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us for your getaway. In addition, thank you for taking the time to relay your feedback to us regarding your getaway. It was very pleasing to hear that you enjoyed your stay. With regards to our parking we do our best to remain competitive as we do not own our own parking and... More 

Vancouver, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 13, 2013

Very high ceilings, nice property. Nicely maintained even, but the front desk agents and housekeeping services leave much to be desired. Used to coming for Fairmont properties, never experienced such sub par service. Don't come to this property on a Travelzoo voucher!

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very disappointing to hear of the service you encountered while staying with us. Our goal is to ensure all guests are provided with a positive seamless experience. Please contact me personally as I would like to gather further details from you... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2013 via mobile

Room was immaculate, beds comfy, hotel staff accomodating and professional... And wow to the bartending staff and their dedication the the craft. If your looking to make memories to last a lifetime this is your hotel.

Was this review helpful? Yes 1
Edmonton, Alberta, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 12, 2013

I live just outside of Edmonton and we go the Macdonald Hotel a few times a year just to sit on the patio and enjoy the great view of the river valley and have always thought it would be great to stay overnight sometime. Our anniversary was on Aug 10 and so I surprised my wife with an evening at... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share the comments of your most recent visit. We are very happy that you enjoyed your stay and that we were able to add to the enjoyment of your anniversary. I will ensure that your comments are shared with our team as it is our goal... More 

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