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All 90 Edmonton hotels

The Fairmont Hotel Macdonald

4.0 of 5 Hotel   |   10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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The Fairmont Hotel Macdonald
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Ranked #11 of 90 Hotels in Edmonton
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed February 28, 2013
FromToronto2011 Toronto, Canada
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440 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Fairmont Hotel Macdonald
See the most recent reviews
Toronto, Canada
Top Contributor
161 reviews 161 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 28, 2013

There is only one place to stay in Edmonton and this is it. A model of how to maintain an classic old build and blend in appropriate décor. Service at the bar was perfect. Best part is you are remembered the next day.

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share your comments of your most recent stay. It was very pleasing to hear your feedback and I will ensure your comments are shared with my team. We pride ourselves on a very high level of service and attention to detail and it is always nice to hear our efforts are being delivered.... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2013

I stayed here for work conference. As our company typically books with Fairmont, we stay at quite a few. Hands down this one is tops in my books. Rooms were large! Not typical for Fairmont. Updated roooms. Gym was pretty decent and has 2 squash courts to boot. I would happily go back. Our conference cocktails were priced over the... More

Was this review helpful? Yes
Calgary, Alberta, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2013 via mobile

The rooms were updated, larger than normal typical Fairmount hotels. Was there for a conference, drinks seemed very pricey for highballs. Location was great. Lounge was a decent. Service seemed to lack a bit. All in all pretty decent.

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Victoria
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2013

Our stay at the hotel macdonald really impressed us, particularly as parents. They sent complimentary milk and cookies to our room for our son, provided us with a gift bag of children's games to keep, and the room even had a mini robe to match the adults. The health spa features a large pool, a wading pool and a hot... More

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your feedback. It was very pleasing to hear that you enjoyed your stay with us, however it was disappointing to hear your feedback on our Breakfast and your interaction with one of our team members. We are in the process of enhancing our breakfast buffet... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 23, 2013

We had a great stay at this hotel. It was close to all the attractions of downtown Edmonton and the view from the lounge patio was exceptional! Staff was excellent and the bed was so comfortable I went out and bought the same one. My only complaint, I wish the character of the hotel was better represented in the decor... More

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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed February 22, 2013

Dear Sir/Madam, I am writing this not only because my wife and I feel really humiliated and I must say outraged, but also trying to prevent this situation to another patron at the Fairmont Hotel in Edmonton. This Email might be a little long but I beg you to cope with me and read it, I also inform that by... More

Was this review helpful? Yes 13
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share your feedback. It was disappointing to hear of the incident that occurred and we do our best to ensure a sanitary environment for our guests. We are a pet friendly hotel as we have guests that do travel with their pets and we are also in the process of training our own... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 21, 2013 via mobile

The hotel has a romantic history and nice quarters, however, the terrible service, the lack of well preserved rooms and the bad location make of this hotel a significant underachiever for what it claims to offer to their customers. I will start saying that the best is the building and its history. Hotel MacDonald is an iconic building for Edmonton... More

Was this review helpful? Yes 3
Toronto, Canada
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 14, 2013

I agreed (oddly) to visit Edmonton in the middle of winter. I mean, I lived there for 7 years, so was no stranger to the weather that was typical for February 1st! So really, I should have known better... Now that I live in southern Ontario, I have lost any and all resistance to the cold. Lately, I have had... More

Was this review helpful? Yes 1
Connie J, Guest Relations Manager at The Fairmont Hotel Macdonald, responded to this review

Dear Valued Guest, Thank you for taking the time to complete your detailed review of your recent visit on Trip Advisor. We regret to learn that your experience was less than exceptional and apologize for any inconvenience these concerns may have caused during your stay. We can assure you that this is not our standard, and we thank you for... More

Slave Lake, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 11, 2013

My husband and I stayed at the Fairmont Hotel Macdonald for our anniversary this past weekend. The hotel lobby is elegant and stunning! I paid for an upgraded room, king bed with river valley views. Views were perfect however the rest of the room just less than average. Although the bed itself was comfortable, the rest of the furniture was... More

Was this review helpful? Yes 3
Connie J, Guest Relations Manager at The Fairmont Hotel Macdonald, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review on Tri p Advisor. We appreciate your comments regarding your not to standard service experience. As a team we work diligently to ensure a comfortable and memorable experience, please know your feedback is helpful as we look at ways to continuously upgrade our historic property. Should you... More

London, Ontario, Canada
Top Contributor
112 reviews 112 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 9, 2013

We stayed at the Macdonald because we were going to an event at the Shaw Conference centre, which was nearby. It was a very nice hotel, though it wasn't as impressive as other Fairmonts. We used the pool, which was quite large. I was disappointed when I heard it was in the basement but it did have windows and even... More

Was this review helpful? Yes
Connie J, Guest Relations Manager at The Fairmont Hotel Macdonald, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on Trip Advisor. We truly appreciate the feedback regarding your recent stay with us at The Fairmont Hotel Macdonald. Thank you for visiting with us and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Relations Managers More

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Additional Information about The Fairmont Hotel Macdonald

Address: 10065 100th St, Edmonton, Alberta T5J 0N6, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Hotel Macdonald 4*
Number of rooms: 198
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Also Known As:
Fairmont Hotel Edmonton
Fairmont Hotel Macdonald
Fairmont Edmonton
Edmonton Fairmont
The Fairmont Hotel Macdonald Edmonton, Alberta

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