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The Fairmont Hotel Macdonald

#12 of 89 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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The Fairmont Hotel Macdonald
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529 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Fairmont Hotel Macdonald
See the most recent reviews
Red Deer
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2014

great view the room was spacious and the bed was comfortable the location is excellent good to go see the muttart conservatory after. the pool is clean and the work out center is amazing. food is very well prepared and the staff is friendly. |The dog that is there is very nice to have as a greeter in the hotel... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for staying with us at The Fairmont Hotel Macdonald. In addition, thank you for taking the time to share your comments of your last stay. It was very pleasing to hear the positive comments on our team and facility from your last visit. It was great that you were able to take advantage of all that we offer... More 

Grande Prairie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 16, 2014

Great view of the river and river valley in Edmonton and almost at the heart of downtown. Nice elegant rooms with comfortable beds and pillows. Harvest room is good for dining, but pricey. Fortunately there are a ton of really good restaurants within a few blocks walking.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Calgary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

A beautiful hotel with amazing views if your room happens to be on the river's side. I expect the other side to have magnificent city views. I loved the historical touches throughout the building - very Canadian and reminiscent of the Banff Springs. The hotel is immaculately kept, the room was comfortable and clean. All staff we met were genuinely... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for staying with us and for posting the comments of your stay. It was very pleasing to hear that you enjoyed your stay and that you were able to take advantage of the magnificent views that our property offers. In addition, it was very pleasing to hear that you felt our property was immaculately kept and that our... More 

Nashville, TN
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 16, 2014

The hotel is a beautiful and historic hotel. The staff is courteous and friendly. The rooms are spacious but there is a need for an update. The furniture is worn down. The shampoo, lotion, (Rose 31) is great for a woman, very perfumed, but not for a man. My room was not ready until 3:30, and the is still dust... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to post the comments of your recent stay. All feedback is important for us to grow our individual hotel and brand. It was very pleasing to hear that you felt our hotel is beautiful and historic and that our team is courteous and friendly. It was disheartening... More 

sydney
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 15, 2014

Excellent service,very nice room,excellent food-we particularly enjoyed the breakfast buffet.We had only positive impressions of the Hotel and no negatives. What a delight it is to stay at the Macdonald.

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share the comments of your more recent stay. It was very pleasing to hear that you felt our overall product was Excellent and that you only had positive impressions. We are very pleased that you felt it was a delight to stay with us and we do hope to welcome you back in... More 

Victoria, Canada
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 15, 2014

This hotel has a spectacular view of the Edmonton river valley and the sun patio in the warm weather is the place to be. The hotel is in a good location for any activity in the city centre. The service in the hotel is consistently very good, the health club fantastic and the restaurants excellent. The lounge is a great... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 15, 2014

The staff is exceptionally nice... Every single one of them is professional and kind. It is a historic building so you should expect some inconveniences. The shower pressure and bathroom overall is poor. Furniture is old and frayed and the front door has a gap that runs all around it that let's light from the brightly lit hallway stream in... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to relay the feedback of your most recent stay. It was very pleasing to hear that you felt all of our colleagues were exceptionally nice and professional. That being said it was very disappointing to hear of the poor shower pressure in the bathroom and the state... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 5, 2014

We enjoyed our night at the MacDonald - I only wish we could have stayed longer! Try the signature Confederation Cocktail in the Lounge - a great drink in a lovely club-style room. Excellent service from the front door staff - Fairmont staff are consistently outstanding everywhere we travel! (We hope to see Smudge the hotel dog on our next... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share the feedback of your most recent stay. We appreciate all feedback to ensure we growth and develop our offering. It was very pleasing to hear that you enjoyed your stay with us. I will ensure your feedback is shared with my team. In addition, I will ensure that Confederation Lounge and Arrival... More 

A TripAdvisor Member
3 of 5 stars Reviewed April 1, 2014

Me and the wife spent 2 nights at this hotel. Food & service were good, overall appearance was nice. Room was very outdated and overall based on what you pay per night is definitely not worth it compared to other hotels we've stayed in the city.

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very disheartening to read your comments regarding our hotel being Just OK. We pride ourselves on a very high level of service and attention to detail. Please contact me personally at the hotel as it would be my pleasure to learn... More 

Red Deer, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 1, 2014

We've wanted to stay at the Hotel Macdonald for years, and finaly did so this weekend for our 22nd anniversary. The staff is excellent, the rooms a bit small (but this is a historic property, so to be expected) but luxuriously appointed, and the bed is possibly the most comfortable bed I have ever slept on! Our room was absolutely... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Happy Anniversary and thank you for choosing to spend your special anniversary with us. We were very happy to hear that you enjoyed your stay and we were glad that we could add to the enjoyment of your occasion. It was disappointing to hear your comments on our pricing structures. I will follow up with our leadership team to ensure... More 

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