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The Fairmont Hotel Macdonald

#10 of 89 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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The Fairmont Hotel Macdonald
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The Fairmont Hotel Macdonald
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The Fairmont Hotel Macdonald
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513 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Fairmont Hotel Macdonald
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Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 15, 2014

The staff is exceptionally nice... Every single one of them is professional and kind. It is a historic building so you should expect some inconveniences. The shower pressure and bathroom overall is poor. Furniture is old and frayed and the front door has a gap that runs all around it that let's light from the brightly lit hallway stream in... More 

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GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to relay the feedback of your most recent stay. It was very pleasing to hear that you felt all of our colleagues were exceptionally nice and professional. That being said it was very disappointing to hear of the poor shower pressure in the bathroom and the state... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 5, 2014

We enjoyed our night at the MacDonald - I only wish we could have stayed longer! Try the signature Confederation Cocktail in the Lounge - a great drink in a lovely club-style room. Excellent service from the front door staff - Fairmont staff are consistently outstanding everywhere we travel! (We hope to see Smudge the hotel dog on our next... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share the feedback of your most recent stay. We appreciate all feedback to ensure we growth and develop our offering. It was very pleasing to hear that you enjoyed your stay with us. I will ensure your feedback is shared with my team. In addition, I will ensure that Confederation Lounge and Arrival... More 

A TripAdvisor Member
3 of 5 stars Reviewed April 1, 2014

Me and the wife spent 2 nights at this hotel. Food & service were good, overall appearance was nice. Room was very outdated and overall based on what you pay per night is definitely not worth it compared to other hotels we've stayed in the city.

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GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very disheartening to read your comments regarding our hotel being Just OK. We pride ourselves on a very high level of service and attention to detail. Please contact me personally at the hotel as it would be my pleasure to learn... More 

Red Deer, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 1, 2014

We've wanted to stay at the Hotel Macdonald for years, and finaly did so this weekend for our 22nd anniversary. The staff is excellent, the rooms a bit small (but this is a historic property, so to be expected) but luxuriously appointed, and the bed is possibly the most comfortable bed I have ever slept on! Our room was absolutely... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Happy Anniversary and thank you for choosing to spend your special anniversary with us. We were very happy to hear that you enjoyed your stay and we were glad that we could add to the enjoyment of your occasion. It was disappointing to hear your comments on our pricing structures. I will follow up with our leadership team to ensure... More 

Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2014

I stayed here in February for two nights. I travel to edmonton four to five times a year and this is by far my favorite place. Very pleased with everything. It's beautiful. I usually stay at the Matrix or the Westin. This was far better. Fantastic service, lush room. Adored it!

Was this review helpful? Yes 1
Prince George
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 24, 2014

We really enjoyed our stay at the Hotel Macdonald. The staff was amazing! So helpful and accommodating. I am truly impressed with the customer service. We were able to check in early which was so nice! We ordered breakfast and it was good. The drinks were also good. The large King size bed was such a nice treat, and so... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share the feedback of your most recent stay with us at The Fairmont Hotel Macdonald. We review all feedback to ensure we continue to grow and develop our hotel and Fairmont brand. It was very pleasing to hear that you enjoyed your stay with us and would definitely recommend our property. However it... More 

Mumbai (Bombay), India
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 23, 2014

I have earlier stayed at Fairmont Group of hotels in various locations in Canada way back in 2002. I recently stayed at the Fairmont, Edmonton in January 2014 and was happy to experience the same if not improved level of service and hospitality. The Fairmont Macdonald has a great location, very close to the Convention Center. Since we had booked... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to relay your feedback. All comments both positive and constructive are key for the future growth and development of our individual hotel and Fairmont brand. It was very pleasing to read the comments from your most recent stay. I will ensure that your comments regarding our service... More 

scotland
Top Contributor
95 reviews 95 reviews
35 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 12, 2014

I stay here every time I come to Edmonton and have yet to be disappointed. I arrived in the early hours of the morning on this occasion and was greeted as ever with a cheerful smile and great efficiency. The room was up to the same great standards, and I don't know what they use as air freshener in this... More 

Was this review helpful? Yes 1
Edmonton, Canada
Top Contributor
78 reviews 78 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 10, 2014

This is a historic hotel in the middle of the city, overlooking the River Valley (our room). We had a great stay, enjoying the property, with its retro ambience. The room was spacious, very clean, with a mix of old style furniture with all modern conveniences you can ask for. Swimming pool was a bit cold for an indoor, but... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to share your feedback on your most recent stay with us at The Fairmont Hotel Macdonald. It was very pleasing to hear that you enjoyed your stay and were able to take advantage of all that we had to offer. It was disappointing to hear that you felt the pool was a bit on the cooler... More 

New Westminster
Top Contributor
53 reviews 53 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 10, 2014

Stayed here for free so I cannot review the price of the stay, however my friend had a voucher for this hotel that was set to expire so we decided we should use it. The staff was very friendly attentive and helpful with anything we needed which truthfully wasn't much. At check in they helped us locate the West Edmonton... More 

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