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The Fairmont Hotel Macdonald

#14 of 89 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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Best prices for: 1 room 1 guest
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The Fairmont Hotel Macdonald
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The Fairmont Hotel Macdonald
The Fairmont Hotel Macdonald
The Fairmont Hotel Macdonald
Review This Hotel

489 reviews from our community

Traveler rating
    259
    147
    49
    23
    11
See reviews for
73
159
34
160
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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There are newer reviews for The Fairmont Hotel Macdonald
See the most recent reviews
Edmonton
1 review
5 of 5 stars Reviewed 4 weeks ago

planned a short staycation at the Hotel MacDonald with the girlfriend and I have to say it was excellent. As far as a comfortable, incredibly well-serviced hotel goes to re-charge your batteries for a weekend - This was perfect. make sure you use the hot tub/pool/Sauna/Steamroom facilities because it's def worth it. Honestly haven't felt that relaxed since going away... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to have your short staycation break with us. It was very nice to hear that you enjoyed our hotel and you found it the perfect place to recharge your batteries. It was very pleasing to hear that you were able to take advantage of all that we have to offer. We do look forward to welcoming... More 

Edmonton, Canada
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was fortunate and had a view of the river from my room. I was attending an event downtown and didn't want to face a long drive home after an evening of festivities. The hotel room was lovely and the bed comfortable and luxurious. I enjoyed the use of the gym with its generous number of cardio pieces as well... More 

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very pleasing to hear that you enjoyed your stay and that you were able to take advantage of our newly renovated Fitness Centre. We will review your comment on having a faster breakfast deli service as we look to continue to... More 

Grande Prairie, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spotless rooms and extraordinary service. The staff is the amazing part of the hotel. The river view is stunning. The beds were extremely cozy. The cost is high, but the hotel lives up to the fairmont brand

Was this review helpful? Yes 1
Calgary
Top Contributor
83 reviews 83 reviews
17 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed February 19, 2015

I love this hotel. It is convenient and so wonderfully dog friendly. The beds are luxurious and my canines feel welcomed and happy. What is the hate part? The rooms are all different and I can't seem to catch a break with the best room. This last time I asked 3 different times "do I have the 2 rooms connecting".... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for your continued patronage and for taking the time to share your comments. It was pleasing to hear that you enjoy our property, however very disappointing to hear that you are not able to have the room you requested. Being a heritage property does have its advantages as we have several unique one of a kind rooms, however... More 

Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2015

The building is impressive and somehow reflects the spirit of Canada. We were lucky to get a large, comfy room with large bathroom and a walk-in closet. The service is appropriate, but the reception staff could be more welcoming and polite. Breakfast buffet in the american mid-west style with plenty of unhealthy choices. However, smoothies fruit and wonderful canadian cheese... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very pleasing to hear that you enjoyed your stay with us. However it is a bit concerning that you felt our reception team could be more welcoming. We pride ourselves on sincere and engaging service and I will ensure follow up... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

This was our second Awards Charity Gala hosted by the Fairmont Hotel MacDonald, and I can't say enough about the level of service and care that was given to us at every opportunity. Sincere thanks to Ms. Gonzales, Director of Catering for looking after all of our guests and ensuring that the evening went more smoothly than would be expected,... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to hold your special event with us and for taking the time to share your comments. It was very pleasing to hear that Larissa was able to take great care of you and to ensure your every need was met for your event. In addition, I will ensure your comments are shared with my team and... More 

Calgary
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 8, 2015

Due to family reasons, I have had the need to spend a fair bit of time in Edmonton. I have always had a good experience at the Hotel Macdonald. The staff is always very obliging and the lounge is a great place to end a stressful day. The gym was just renovated and the results are impressive. The one thing... More 

Was this review helpful? Yes 2
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and I hope for all the best with your family. In addition, thank you for taking the time to share your comments on your stay . It was very pleasing to hear that you enjoyed your stay. In addition, thank you for your comments as all feedback is essential for us to... More 

Collingwood, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 3, 2015

I arrived at 11 pm to check in only to discover that they had given my confirmed room away to someone else. Moreover, they relocated me to the Radisson which was 20 minutes from downtown, and I had early meetings scheduled at the Fairmont and then one block away. Hugely disappointed given that we had spent more than $15,000 on... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for sharing your comments. We did have some unfortunate circumstances occur this week and we were not able to accommodate your stay. I am sorry that we did not have a room for you, however we did offer to take care of your accommodations at another property to ensure you were taken care of. We do pride ourselves... More 

Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2015

Very friendly staff that are always willing to provide information and assistance. Valet parking was fast and efficient. The room was clean, spacious and the bed was very comfortable. The service in the lounge was prompt and courteous. The hotel manager brings his Lab to work and she greets people in the lobby when you arrive or are leaving. A... More 

Was this review helpful? Yes 2
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very enjoyable to hear that you enjoyed our hotel and your comments on our team and their willingness to provide seamless service. Further more, I am very happy to hear that you enjoyed having Smudge in the lobby. I will ensure... More 

Ontario
Top Contributor
132 reviews 132 reviews
78 hotel reviews
368 helpful votes 368 helpful votes
3 of 5 stars Reviewed January 30, 2015

You would think a hotel of Fairmont's claim to quality and stature would ensure the sleeping and relaxtion comfort of its guests by having the hotel room doors equipped with noiseless closing mechanisms but this is certainly not the case at the Fairmont Macdonald. In my room on the 2nd floor during our one night stay, my companion and I... More 

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking time to share your comments. It was very disappointing to hear of the noise that you encountered while staying with us. I will have a review of the rooms on 2nd floor to ensure that additional soundproofing is installed. That being said, I am very pleased to hear that... More 

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