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The Fairmont Hotel Macdonald

Certificate of Excellence
GreenLeadersSilver level
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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1 room 1 adult
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The Fairmont Hotel Macdonald
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682 Reviews from our TripAdvisor Community

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Ottawa, Canada
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I recall staying in Edmonton in the 90s for $80 a night. Those days are over. I was in Edmonton for a conference - rate was $300+/night. I would have though I would see donkeys fly before paying that in downtown Edmonton. Hotel was excellent, though desk staff seemed confused and took awhile to get me my room. Fairmont opulence,... More 

Helpful?
Thank Rob H
Winnipeg, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The customer service at this hotel was remarkable…every staff member was genuinely kind, helpful and took interest in our comfort. A slight hiccup with the bathtub in our room was resolved immediately and we were pleasantly compensated for our discomfort. A highlight was “Smudge” the resident dog, amazing beast …lovely Anna from the front desk was very accommodating taking our... More 

Helpful?
Thank Kristenwinnipeg
Burnaby
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent 10/10 very enjoyable staff and hotel has a classic feel to it inside and out. Thanks for an excellent experience. Highly recommended. I liked the inside décor of the hotel. Friendly and courteous staff.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Z5472CVantoniob
Saint Lazare, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

This Fairmont property has you right downtown and within walking distance to many good restaurants and business addresses. Only the self parking is a bit awkward as it is not directly attached to the building. Staff are warm and genuinely approachable - they offer help without making you feel obliged to accept! Decor throughout is typical to these hotels and... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Evelyne O
Calgary
1 review
5 of 5 stars Reviewed 2 weeks ago

We were treated like VIP's during our stay, and have never had such a positive experience at any hotel ever! We were so impressed that I took the time to write a letter to the hotel and tell them all the ways they amazed us. I have never left feedback on a travel site either, but the people at this... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank karenbT5073CE
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent the weekend at the Fairmont MacDonald and really enjoyed our stay. Check-in was quick and the view from the room was nice. Small bathroom, however not a big deal. Food served in the restaurant was reasonably priced and excellent. My only issue would be that you can hear the guests in the rooms next to you. Walls seems a... More 

Helpful?
Thank Edward T
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share your comments and for choosing to stay with us. It was very nice to hear you enjoyed your stay, however it was disheartening to hear that your room was not as sound proofed as needed. I will follow up with my team to ensure we review your room and to correct any... More 

Winnipeg
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel is very clean and very nice. Staff was exceptional and the experience was great. I am always a fan of Fairmonts. This one didn't disappoint. I was greeted as soon as I arrived and hotel staff was very quick to get my room ready.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank dustinh922
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very pleasing to hear that you enjoyed your stay with us. In addition, it was very nice to hear your comments on our team being exceptional. I will ensure your comments are shared with my team. We look forward to welcoming... More 

Calgary, Canada
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for a few days while on business to Edmonton. spoke to 3 or 4 people when attempting to make a reservation and it seemed it was going nowhere till i spoke to the reservation agent at the hotel and she was quick in assisting me, something that originally took me 4 days to sort out took... More 

Helpful?
Thank AJAL1982
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and I am very happy that your reservations worked out in the end. It was very nice to hear that you enjoyed your stay, however very disappointing to hear the difficulty in booking. I would very much if you could contact me personally at your convenience so I could gain further insight... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a wonderful time! Beautiful bedroom. View from room watching streaming Saskatchewan river. Enjoyed the pool and hot tub. Their buffet breakfast is beyond delicious. Understanding stuff and well organized. I will still go back and spend more nights there.

Helpful?
1 Thank Etienne M
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your feedback. It was very pleasing to hear your comments and we look forward to welcoming you back to Fairmont Hotel Macdonald for your next stay. I am very happy to hear that you enjoyed the views from the hotel and our fitness center. We... More 

Edmonton, Canada
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

a great hotel to take a holiday in your own town. Beautiful hotel setting with great food and beverages and friendly staff the escape package offered was great and the room upgrade a nice surprise. Even ran into hockey players staying at the hotel (jäge)

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Bozocea
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to spend your vacation escape with us at Fairmont Hotel Macdonald. It was very nice to hear we were able to add to the enjoyment of your holiday. In addition, I am very happy to hear that you were able to take advantage of one of our packages for your visit. We look forward to welcoming... More 

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