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The Fairmont Hotel Macdonald

#14 of 89 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
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Best prices for: 1 room 1 guest
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The Fairmont Hotel Macdonald
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The Fairmont Hotel Macdonald
The Fairmont Hotel Macdonald
The Fairmont Hotel Macdonald
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496 reviews from our community

Traveler rating
    261
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    50
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

our reservataion allowed us to have a quiet meeting with 2 clients -- it went very well and we were all well looked after by your staff.. Thank you. We will definitely consider this location for further meetings.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Fairmont Hotel McDonald is a beautiful, special home away from home while visiting Edmonton. The service level is of the highest order from the moment you check in, to every meal and interaction in the The Harvest Room Restaurant and it includes everyone you meet here. Fairmont really cares to deliver the highest level of service. The hotel lobby... More 

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Vancouver
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent location with superb accommodation and venues and service. We had great food in a private setting and also in the Harvest room and Confederation room. We have stayed there many times before and it remains a favourite.

Review collected in partnership with Fairmont Hotels & Resorts

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Indianapolis, Indiana
Contributor
16 reviews 16 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is quite nice and is well-maintained. I expected a small room considering the age of the hotel, but it was quite large. The entire staff was just fantastic as they always went well beyond what I would expect or had experienced at other hotels. The only disappointment was with my room temperature as the windows seemed to allow... More 

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Vaughan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The property is very nice and has a small/quaint feeling to it. Unlike some other pricey Fairmonts which have nice common areas but older rooms, Macdonald has definitely made consistent renovations to maintain an excellent appearance to rooms and common areas after 100 years! Beds are very comfortable. Service is also friendly, quick and there is a cute dog who... More 

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St. Albert, Canada
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here a few times over the years and its always very pleasant. The suites are always clean and comfortable and many have good views. The rooms I particularly recommend are the turret rooms (as far as I know there are only two of them). These rooms are more private than many others as you have to go through... More 

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Maui, Hawaii
Contributor
16 reviews 16 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is about 100 years old and while it has clearly been refurbished in that time, there are aspects that are still somewhat dated. The fact that you have to switch on the room lamps all individually with no central control is one example. The pool is also a little tired.

Was this review helpful? Yes 1
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us. It was nice to hear that you enjoyed your stay however disheartening to hear your comments regarding our facility. We are working with our ownership group to continue our renovation plans and I will ensure your comments are shared. We do hope to welcome you back in the near future. Regards, Garrett... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Customer service excellent from the valet parking staff to the staff at reception. The Matradee and waiters also very friendly and professional. Rooms starting to get out dated with paint chipping on ceiling and walls. Rooms very noisy, heard the couple next door having sex twice. Lol, last time we stayed at a hotel that was 100 years old we... More 

Was this review helpful? Yes 2
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very pleasing to hear that you enjoyed our customer service throughout the hotel. I will ensure we review your room to ensure any deficiencies are repaired. In addition, I will ensure that your comments are shared with my team. Regards, Garrett... More 

St. Albert
1 review
5 of 5 stars Reviewed 3 weeks ago

If you haven't stayed at a Fairmont resort before you are in for a treat, if you have you know you will definitely enjoy your stay. Staff is well above average and will treat you with respect and kindness.

Review collected in partnership with Fairmont Hotels & Resorts

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Calgary
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent customer service; the staff was very knowledgeable, friendly, and professional; the spa and gym were great; and the location is excellent. This was probably the best Fairmont service that I have experienced.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share your feedback. It was very nice to hear that you enjoyed your stay and I appreciated hearing that you felt this was probably the best Fairmont Service you experienced. I will ensure your comments are shared with my team. We do hope to welcome you back to Fairmont Hotel Macdonald in the... More 

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