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Holiday Inn Express Hotel & Suites Edmonton South

#24 of 89 Hotels in Edmonton
Certificate of Excellence
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2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
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Holiday Inn Express Hotel & Suites Edmonton South
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Holiday Inn Express Hotel & Suites Edmonton South
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175 reviews from our community

Traveler rating
    65
    59
    32
    11
    8
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62
25
8
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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There are newer reviews for Holiday Inn Express Hotel & Suites Edmonton South
See the most recent reviews
Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 22, 2012

The good - The front desk staff were very friendly. A hot breakfast is included in the price. Close to South Common box mall. Did a bed bug check as soon as we got to the room. The room was bed bug free! The bad - There was a large booger on the side of the mattress...gross!. That should've been... More 

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Roemer123, Thank you for taking the time to post your review on Holiday Inn Express & Suites Edmonton South. It is always a great pleasure to learn encouraging remarks from our valued guest like yourself that our front desk staffs are friendly and our bed is bug-free, our hotel is conveniently located and close by the South Common Shopping... More 

Ottawa, Canada
Top Contributor
100 reviews 100 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed July 21, 2012

Clean fresh rooms. Hotel is spotless. Breakfast is fantastic for travellers. Located just outside city, very close to West Edmonton Mall.

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear FerTravel, Thank you very much for granting us a 5-star great review reference to your recent stay at Holiday Inn Express & Suites Edmonton South. We feel great and happy that you and your family had an enjoyable stay at the hotel. It is fantastic that you and your family were able to spend some quality time around the... More 

Victoria
Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 16, 2012

We had a dog and two teenagers our stay was a week and I highly recommend it. Rooms were good size with fridge and microwave, clean pool was great and the breakfast was fantastic. Staff were all friendly.

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear ccrVictoria, Good Day. Thank you so much for posting your personal experiences about your recent stay at the Holiday Inn Express & Suites Edmonton South. It is wonderful to learn that you and your two teenagers with your pet enjoyed a good week stay at our hotel. We are glad that we have met and exceed your expectations and... More 

Hannon
Contributor
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 11, 2012 via mobile

I have stayed here probably a total of 16-20 nights in total. Nice clean hotel, friendly staff and free breakfast in the morning.

Was this review helpful? Yes
Management response:

Dear Matador JK, Thank you for sharing your review on your recent stay at Holiday Inn Express & Suites Edmonton South. We feel very special and joy to receive positive compliments from you in particular, as a valuable regular hotel guest who constantly come back to stay with us all through the time. We are glad that you have numerous... More 

Calgary, Alberta
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 9, 2012

Stayed here for two nights recently and it was another great stay. The hotel was packed with kids but was very quiet in our room. The front desk staff were very friendly and helpful. Love the location as it's right in the middle of several shopping areas, and restaurants. The only bad thing I can say about this hotel is... More 

Was this review helpful? Yes
Management response:

Dear lotusberries, Thank you very much for writing us a nice review about your recent stay at Holiday Inn Express & Suites Edmonton South. We value and listen to your valuable comment and concern and will work our best to improve our facilities and services, aiming at providing all our hotel guests with an unforgettable and comfortable stay with us.... More 

Edmonton, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 5, 2012

Stayed at the hotel with family & friends again for the long weekend. We were all amazed of the friendly and efficient staff services from check-in to check-out., from breakfast attendants to housekeeping staff, they are all so friendly and smiling all the time, it made us felt very homy. Plenty of goodies in the morning breakfast, staff were very... More 

Was this review helpful? Yes 1
Management response:

Dear Ling K Many thanks for choosing Holiday Inn Express & Suites Edmonton South during your recent stay with your family and friends. We are very grateful for your kind recommendations of our hotel. We are glad to hear that you find our front desk clerks and breakfast servers to be polite and cheerful, our housekeepers are able to main... More 

Kelowna, Canada
Top Contributor
76 reviews 76 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed June 18, 2012

I stayed here while in Edmonton on business. The hotel seemed very new. My room was modern, clean and comfortable and was equiped with a fridge and a microwave, which was nice to have. The complimentary breakfast offered a great selection and was a good start to the day. The amenities were appreciated as I made use of the conpact... More 

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear k8brit, Many thanks for spending time to contribute your review and to share with us your personal experiences at Holiday Inn Express & Suites Edmonton South during your recent business trip in Edmonton. We are extremely happy to hear that your stay with us was a fabulous one, and that you are able to use the on-site facilities such... More 

Saskatoon, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 9, 2012

We usually stay at the Super 8 on Calgary Trail/Gateway Blvd, but we decided to try something different as the Super 8 is getting dated and worn. This was such a nice break! The beds were super comfy, the breakfast was wonderful! Lots of parking as well. Never had a chance to use the pool/hot tub. There are 2 computers... More 

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear PrairieFamilyof3, Many thanks for sharing your wonderful compliments of Holiday Inn Express & Suites Edmonton South. We feel very excited and with great honor that your family has chosen us as your new hotel for Edmonton. Our hotel team members will be thrilled to learn that their hard work in keeping up with the hotel services, amenities and cleanliness... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2012

I decided to write a compliment note to this hotel prior to my departure today. I want to point out that all the service staffs here are very professional. They are always cheerful and ready to help. It is hard to see these good working spirits in a hotel these days. Housekeepers, lobby staffs, breakfast servers greeted me with plentiful... More 

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Juner P, We appreciate your time to write us a complimentary note on your departure day at Holiday Inn Express & Suites Edmonton South. It is always lovely to hear encouraging comments from our valuable guest like yourself and that you have an enjoyable stay with us. It is our pleasure to be able to serve you and to... More 

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2012

I stayed here a couple times with my family & friends and found it to be conveniently located. Shopping at South Common and Southgate Centre, Dining, movies all within 10 minutes drive away. Housekeepers and Breakfast servers were very courteous and friendly while check-in and check-out are efficient. The hotel is well kept and clean, beddings are comfy. Well done... More 

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Picky T, Thank you for taking the time to share your recent experience with us at the Holiday Inn Express & Suites Edmonton South. We are delighted to learn that you have a wonderful stay with us. Your comments with be shared among our team members to recognized their efforts in providing you with an excellent experience. We are... More 

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