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All 90 Edmonton hotels

Holiday Inn Express Hotel & Suites Edmonton South

2.5 of 5 Hotel   |   2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada (Calgary Trail South)
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73%
Ranked #26 of 90 hotels in Edmonton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
dkeith St.John's
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155 people have reviewed this hotel

Traveler rating
    56
    56
    26
    9
    8
See reviews for
53
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
St.John's
Top Contributor
111 reviews 111 reviews
44 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for a week and it met everything promised and everything expected which is all too rare. Easy check in, friendly staff ( most contact with housekeeping staff and amongst the best I've come across in terms of always extending a greeting and being friendly). Room was clean and amenities were generally as expected . Breakfast was good with... More

Was this review helpful? Yes
fort mcmurray, ab
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed several times and it's always consistent. The rooms are clean, the staff are friendly, and the location is perfect for me. I've gotten to know South Edmonton pretty well from frequent visits. I enjoy staying here because South Common offers most of the shopping I need yet it's not too far of a drive to West Edmonton Mall... More

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear d-runk07, Thanks so much for your great support and recommendation to Holiday Inn Express & Suites Edmonton South. We are thrilled to receive a perfect 5-star review from you which will encourage our staff to continue with their consistentgood work spirits. We are glad that you have enjoyed the clean rooms, the wifi and the convenient location of our... More

Vancouver
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A typical Holiday Inn Express property, everything I would expect... I did it like the fact that the restroom door did not stay open. Also the thermostat is quite a ways from the AC unit, do you may find the area where the bed is, is far cooler or warmer then what you want the temperature to be. Lots of... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear YVR_orange, Thank you for taking the time to write a great review from your recent experience at Holiday Inn Express & Suites Edmonton South. We appreciate the delightful feedback regarding our staff and service you received especially on our friendly staff.We will definitely pass on your kind comment to our staff in order to make them motivated and continue... More

Antigonish
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel while travelling to Edmonton for a family wedding. The hotel was close to the airport and to our family and the events. The people at the hotel were very friendly and nice. The breakfast has some good standard options for the complimentary breakfast. One of the workers also went out of her way to get... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear LMAC1967, We appreciate your time to write us a great review about our friendly and nice team at the Holiday Inn Express & Suites Edmonton South. Congratulate to your family wedding, we are glad that you are able to enjoy the hotel, complimentary breakfast with your husband and our breakfast server has taken the initiative to make your breakfast... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

Great hotel! Its what you expect from a holiday inn express, the room was clean and the front desk was polite and helpful. I needed a place to have dinner and the staff gave me directions to the restaurant of my choice. Great place to stay if you're ever in town.

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Curtis N, We are so grateful that you have taken the time to write us a great review. Your review based on your recent personal experiences at our hotel has provided an insight on our staff performance as well as the facilities that our hotel has to offer. It meant a lot to our staff team and validates their... More

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed for 2 nights at this hotel in the first week of June 2014. My rating for the hotel would probably be a 4.5, if not for the callous behavior of one breakfast staff employee. My following description may not sound like a big deal to some; but, it is a big deal for people with special diets. I am... More

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Marie F, Thanks for your review about your early June stay at Holiday Inn Express & Suites Edmonton South. We understand how disappointing it would be when we were falling short in our service. We hope for your kind understanding and excuse us for not paying sufficient attention to your needs. Our breakfast attendant did not mean to be... More

Fort McMurray, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 11, 2014

Good location with clean rooms. We really enjoyed the free breakfast. Waffles, sausage, bacon and all the goodies for a good breakfast. Much better than the usual continental breakfast you get in most hotels.

Was this review helpful? Yes 4
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear a c, Thank you for choosing Holiday Inn Express & Suites Edmonton South as your home away home during your recent visit to Edmonton. We cannot say “Thank you” enough for your wonderful review and in recognizing us as “One of the best free breakfasts” in the hospitality industry. Your words mean a lot to us in a good... More

Saskatoon, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2014

I used to work in the hotel industry so it is rare that I am WOWed by a hotel... This hotel is average. The queen suite we stayed in was a nice size for a family, although a bit noisy as all of these rooms face Calgary Trail. Otherwise, we heard no noise from within the hotel. I appreciated the... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear lavadog, It is very kind of you to take the time to write us a review about your recent stay at Holiday Inn Express & Suites Edmonton South. We are glad that you like the room size of our queen suite with separate kitchen sink and our great selection of breakfast options. We apologize that you had experienced noise... More

North Battleford, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed for 2 nights with our daughter and her son. Rooms were clean , spacious and very sound proof. Nice to have a fridge in room. We used the pool area which was enjoyed by our grandchild. The breakfast had lots of choices and well attended by staff. Lots of parking. Have stayed before and will stay again.

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear OliveM1 2_13, Thank you for choosing Holiday Inn Express & Suites Edmonton South as your family hotel. We appreciate your time to complete a nice review for our hotel superb facilities and fabulous staff. Thanks to our professional housekeeping team for maintaining the cleanliness of the guest rooms. We are glad that you have enjoyed the spacious – clean... More

Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 3, 2014

We visited Edmonton for a family wedding this past weekend. This hotel was great. The room was fine, clean, comfortable beds. The fridge and microwave were nice added touches for kids. The pools was great, very clean with great hours. But the key reason we would be back in a second is the breakfast. GREAT VALUE. There were eggs, sausage,... More

Was this review helpful? Yes 3
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear kidtripping, Congratulations to your family wedding. We would like to thank you for taking the time out of your busy travelling schedule to write us such a wonderful review. We all cheer up when reading through the happy lines of your review. We are so glad that you and your family members were all enjoying the hotel facilities and... More

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Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Calgary Trail South
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#21 Business Hotel in Edmonton
Hotel Class
Number of rooms
131

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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