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All 90 Edmonton hotels

Holiday Inn Express Hotel & Suites Edmonton South

2.5 of 5 Hotel   |   2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada (Calgary Trail South)
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72%
Ranked #25 of 90 hotels in Edmonton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Curtis N Calgary, Canada
  • Overview
  • Reviews (153)
  • Photos (48)
  • Amenities
  • Q&A
  • Room tips (35)
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153 people have reviewed this hotel

Traveler rating
    56
    54
    26
    9
    8
See reviews for
52
22
8
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel! Its what you expect from a holiday inn express, the room was clean and the front desk was polite and helpful. I needed a place to have dinner and the staff gave me directions to the restaurant of my choice. Great place to stay if you're ever in town.

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Curtis N, We are so grateful that you have taken the time to write us a great review. Your review based on your recent personal experiences at our hotel has provided an insight on our staff performance as well as the facilities that our hotel has to offer. It meant a lot to our staff team and validates their... More

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed for 2 nights at this hotel in the first week of June 2014. My rating for the hotel would probably be a 4.5, if not for the callous behavior of one breakfast staff employee. My following description may not sound like a big deal to some; but, it is a big deal for people with special diets. I am... More

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Marie F, Thanks for your review about your early June stay at Holiday Inn Express & Suites Edmonton South. We understand how disappointing it would be when we were falling short in our service. We hope for your kind understanding and excuse us for not paying sufficient attention to your needs. Our breakfast attendant did not mean to be... More

Fort McMurray, Canada
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 11, 2014

Good location with clean rooms. We really enjoyed the free breakfast. Waffles, sausage, bacon and all the goodies for a good breakfast. Much better than the usual continental breakfast you get in most hotels.

Was this review helpful? Yes 4
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear a c, Thank you for choosing Holiday Inn Express & Suites Edmonton South as your home away home during your recent visit to Edmonton. We cannot say “Thank you” enough for your wonderful review and in recognizing us as “One of the best free breakfasts” in the hospitality industry. Your words mean a lot to us in a good... More

Saskatoon, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2014

I used to work in the hotel industry so it is rare that I am WOWed by a hotel... This hotel is average. The queen suite we stayed in was a nice size for a family, although a bit noisy as all of these rooms face Calgary Trail. Otherwise, we heard no noise from within the hotel. I appreciated the... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear lavadog, It is very kind of you to take the time to write us a review about your recent stay at Holiday Inn Express & Suites Edmonton South. We are glad that you like the room size of our queen suite with separate kitchen sink and our great selection of breakfast options. We apologize that you had experienced noise... More

North Battleford, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed for 2 nights with our daughter and her son. Rooms were clean , spacious and very sound proof. Nice to have a fridge in room. We used the pool area which was enjoyed by our grandchild. The breakfast had lots of choices and well attended by staff. Lots of parking. Have stayed before and will stay again.

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear OliveM1 2_13, Thank you for choosing Holiday Inn Express & Suites Edmonton South as your family hotel. We appreciate your time to complete a nice review for our hotel superb facilities and fabulous staff. Thanks to our professional housekeeping team for maintaining the cleanliness of the guest rooms. We are glad that you have enjoyed the spacious – clean... More

Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 3, 2014

We visited Edmonton for a family wedding this past weekend. This hotel was great. The room was fine, clean, comfortable beds. The fridge and microwave were nice added touches for kids. The pools was great, very clean with great hours. But the key reason we would be back in a second is the breakfast. GREAT VALUE. There were eggs, sausage,... More

Was this review helpful? Yes 3
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear kidtripping, Congratulations to your family wedding. We would like to thank you for taking the time out of your busy travelling schedule to write us such a wonderful review. We all cheer up when reading through the happy lines of your review. We are so glad that you and your family members were all enjoying the hotel facilities and... More

Quebec, Canada
Top Contributor
79 reviews 79 reviews
64 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 1, 2014

This is a very busy hotel and located near the highway. All that you can expect from a Holiday Inn Express: clean, spacious, comfortable rooms, fast and reliable WiFi. The kind of room I feel good in. Went to breakfast on the Sunday morning, lots of choice, lots of tables. It was really busy and had place to sit even... More

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear dav2z, THANK YOU for your candid review about your recent stay at our hotel. We are truly thrilled to learn that you have a great time staying with us. It is great to learn that our fast and reliable WIFI measure up with your expectations and our spacious rooms are comfortable and clean. Our breakfast servers will try their... More

Calgary, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 29, 2014

I have stayed here multiple times. It is usually and alright place to stay, even though the price is never the same (Edmonton prices seem to be jacked when events are in town. Last time this place cost me $160+ with Gov rate, this time was $129). This time around was the worst over the last 6yrs. Keep in mind,... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Labaht, Thank you for your review and compliments about our hotel being in great shape, clean rooms and smooth check in and out services. We are sorry that you are upset of a strong smell in your bathroom. We wish you had contacted the front desk so we could investigate and rectify the problem. Alternately, we can give you... More

2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 25, 2014

Traveling for business with family in tow - friendly staff, clean rooms, overall positive experience :) of special mention would be the buffet breakfast - efficiently & nicely run, well stocked, pleasant staff. This was especially noticeable since, in our experience, breakfast buffet staff in other hotels are generally not helpful nor pleasant (tough, thankless job?). Thank you to the... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Laura M, Thank you so much for spending time to write us an incredible review which we are thrilled to receive. We are extremely happy to know that you have an enjoyable time with your family during your stay at our hotel. We feel proud of our great staff team who work together with full enthusiasm to provide high... More

Edmonton, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 22, 2014

The lobby has a face-lift with modern floor tiles and new wallpapers. Check-in to check out service was easy as always. The housekeeper had done an awesome job in cleaning our room. We enjoyed the wholesome breakfast choices and the hotel convenient location for business and entertainment.

Was this review helpful? Yes 4
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Selfie-2014, Thank you for your time to write us a positive review about your recent stay at our hotel. We are glad to hear that our front desk staff had done an efficient check-in check-out service. Our housekeeping staff had also done an impressive cleaning job for your room. We will sure to share your happy compliments with both... More

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Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Calgary Trail South
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#23 Business Hotel in Edmonton #25 Luxury Hotel in Edmonton
Hotel Class
Number of rooms
131

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