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Holiday Inn Express Hotel & Suites Edmonton South

2.5 of 5 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Edmonton South
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Holiday Inn Express Hotel & Suites Edmonton South
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164 reviews from our community

Traveler rating
    60
    57
    29
    10
    8
See reviews for
58
24
8
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Alberta, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Quietest Hotel we've ever stayed in, in Edmonton!! Huge improvement over last years choice!! Loved the proximity to a very good Restaurant, where the staff was cheery and friendly. Good stay! Staff at the Hotel were very Helpful and accommodating.

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear 123camp2014, Thank you for your very delightful review to Holiday Inn Express & Suites Edmonton South. It lights up our team spirits to keep on and keep up with our good working attitude and professionalism. We will share your kind words with our entire team to show them their hard work is being acknowledged and appreciated by our dear... More

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We just stayed at this hotel last weekend and were really impressed with how clean the hotel and the room was. All the staff were friendly. The girls that work the breakfast buffet in the morning were awesome and were extremely friendly and helpful. The only complaint I have is that they should have booster seats and high chairs in... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear PattiComeau, Thank you very much for your kind review and great compliments to all friendly staff at Holiday Inn Express & Suites Edmonton South. We feel so happy to hear that you had an enjoyable stay with us over last weekend. We are grateful that you took the time to write and tell us how impress you are with... More

Calgary, Canada
Top Contributor
51 reviews 51 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Originally my mother and I were planning to meet my aunt and another aunt in Edmonton for two nights over October 17-19, 2014. I booked the advanced purchase rate for two rooms. Unfortunately one of my aunts was unable to come at the last minute. I e-mailed the hotel to see if there was any chance we could either change... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear griffinpaul, Thank you for your review about your stay at Holiday Inn Express & Suites Edmonton South with your family. We could definitely relate to your disappointment if your email was not being acknowledged. After going through your booking information and further investigated with our entire team, we did not receive any email on file about your request for... More

Australia
Top Contributor
141 reviews 141 reviews
44 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When I am in Edmonton on business I usually stay at this hotel. Rooms are clean. Breakfast is the standard holiday inn express free breakfast that is always good. Cereal, toast, eggs, sausage etc. As much as you want for free is always a good start to the day! It is in a fair location (to get to anywhere will... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Ray G, We are thankful to receive your happy review about your July stay with us at Holiday Inn Express & Suites Edmonton South. We are glad you found our rooms clean. In addition, you enjoyed the morning complimentary hot and cold breakfast with all the different varieties to choose from. It certainly is a good start of the... More

Calgary, Canada
Top Contributor
75 reviews 75 reviews
45 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed October 17, 2014

I've stayed at this hotel a number of times because I like the location. Most recent stay reminded me why I keep thinking I should try any one of several other options available along Gateway Boulevard in South Edmonton. The hotel is starting to show its age. Our king-bed room (#406) was not bad, but A/C was noisy and the... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear foulaman, Thank you for your review on your recent stay with your spouse at Holiday Inn Express & Suites Edmonton South. We are glad to learn that you are a regular at our hotel due to our great location and that you found your king-bed room was not bad. Our hotel was built in October 2009, and we have... More

Red deer
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 15, 2014

The staff were polite and friendly. Some people may consider the fan to be loud in the suite but husband described it as a white noise. The breakfast selection was great with both hot and cold items, pastries, cereals, eggs, waffles, sausages, bacon, assortment of breads, fruit, etc. The internet was FAST and free.

Was this review helpful? Yes 3
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Cindy P, We are extremely honored to receive a happy 5-star review from you. Thank you for choosing Holiday Inn Express & Suites Edmonton South as your hotel accommodation and giving us an opportunity to serve you and your family. We feel wonderful that you and your spouse are both enjoying the complimentary breakfast selections, as well the fast... More

Calgary, Alberta, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 2, 2014

We visited this hotel just past long weekend. Our room was spacious so were the beds. Breakfasts were cool - large variety of dishes! But you gotta be up early - the hotel is large and seats filling up fast. We as well got a free parking and a complimentary wi-fi - loved that. But getting back to the room:... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Maria G, Thanks for your review. We are glad you and your family are able to enjoy the spacious rooms and beds, complimentary breakfast with large variety, free parking and complimentary wifi. We apologize that the quality of our mattress and room cleanliness did not measure up to your expectations. We wish you have contacted us during your presence... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

This holiday inn express has everything that you as a family is looking for... Awesome Swimming pool with hot tub, great continental breakfast, fitness room etc. an ideal place with affordable price, very friendly staff. Loved my stay!!,

Was this review helpful? Yes 3
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Gold F, What a PERFECT 5-star review and big compliments you have gifted us! Holiday Inn Express & Suites Edmonton South – team members are grateful for your appreciation and support. We are all happy that you found our hotel to be a perfect place for your family to stay in Edmonton. Thank you for telling us that you... More

Fort Saskatchewan, Canada
Top Contributor
51 reviews 51 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 2, 2014

The lobby and main floor banquet areas were well appointed, however the upper hallways were dated, with stained and soile carpets. The rooms were adequate, and appeared to have been updated, with newer beds and carpets. The staff was very efficient and friendly. Only one of the two attached restaurants were open for breakfast, which was too bad, as the... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Terry L, Posted to the wrong hotel Upon reading your review, we realize that you have mistakenly posted your comments to our hotel. Our hotel open October 2009 Our décor is up to date as per IHG brand standard. We do not have any restaurant/lounge in our hotel. Lunch/dinner service is not available. Thank you. More

St.John's
Top Contributor
127 reviews 127 reviews
48 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed August 29, 2014

Stayed here for a week and it met everything promised and everything expected which is all too rare. Easy check in, friendly staff ( most contact with housekeeping staff and amongst the best I've come across in terms of always extending a greeting and being friendly). Room was clean and amenities were generally as expected . Breakfast was good with... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear dkeith, We appreciate your time to write us a remarkable review. Holiday Inn Express & Suites Edmonton South are very committed in providing our guests with the most clean, comfortable accommodation and convenient location with friendly and helpful staff team on board to assist every hotel guests with useful information and resources. We are happy that our front desk... More

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Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Calgary Trail South
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
Number of rooms: 131
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta

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