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Holiday Inn Express Hotel & Suites Edmonton South

#24 of 88 Hotels in Edmonton
Certificate of Excellence
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2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Edmonton South
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189 Reviews from our TripAdvisor Community

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Traveler rating
    72
    62
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Slave Lake, Canada
2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was exceptional. It was perfect for my family. The room was clean and the pool and hot tub made for lots of fun. What made it exceptional was the young man Soon that was working the desk. My kids got hungry about 11:00 in the evening and wanted cereal. After talking to Soon; he got me 3 bowls... More 

Was this review helpful? Yes 2
Calgary, Canada
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A great rate, good location for anything in the south side of Edmonton. Very friendly and helpful staff. A nice little pool and hot tub that is never too busy. Clean and nice room. Did not have the breakfast this time as it was included where I was going but I wish I had because if never disappoints.

Was this review helpful? Yes
Ioco, BC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean--very comfortable room and beds. Staff were friendly and very helpful. When I lost something, one staff member went above and beyond to help. Close to our conference location and easy access to centre of city via Hwy 2. Close to Airport as well. Though the breakfast didn't offer anything I could eat, I was able to bring my own... More 

Was this review helpful? Yes
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear JoanieTheWolfe, We appreciate you taking the time to leave such an excellent review on TripAdvisor. I am delighted to hear that you were so pleased with our hotel on your recent stay. Thank you for your kind words about our team i'm delighted to read they went above and beyond to locate a lost and found item for you.... More 

Aloha
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have not been to this location in more than two years! The only real complaint I have is the elevators are too slow. Breakfast is average, rooms are clean, customer service is very good, location is perfect for going all directions and lots of food near by.

Was this review helpful? Yes
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear SeanA, Thank you for your lovely comments about your recent stay at the Holiday Inn Express South. I was so pleased to read that you found your room clean customer service to be good and that our location was prefect for you for getting around the city. I also have taken on board you feedback from the breakfast bar... More 

Chesterfield, United Kingdom
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visiting from Uk, stayed over Saturday.The hotel was very busy, consequently the breakfast room on Sunday morning was a bit manic. Although an extra room was opened to accommodate,however we still had long queues for food and then carrying to another room. That said our room was very clean and tidy,spacious and the bed was very comfortable. I did like... More 

Was this review helpful? Yes
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Jonmar127, Thank you for taking the time to post a review following your recent stay with us here at The Holiday Inn Express South Edmonton. I am delighted to read that your overall stay was positive and thank you for your wonderful comments about our staff and rooms which I will be passed on. We do look forward to... More 

calgary
Level Contributor
60 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Holiday Inn Express is the largest hotel in the HIE chain we have stayed at. Additional rooms have been added to this hotel since our last stay (which was many years ago), and the problem for the hotel and guests is the common areas were not enlarged enough to handle the additional guest load. Our stay, which was during... More 

Was this review helpful? Yes
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear trainchasercalgary, Thank you for taking time to share your comments following your stay with us at The Holiday inn Express Edmonton South. First of all, may I please extend our most sincere apologies to you for our failure to meet expectations and live up to our reputation on this occasion. I have read all of your comments and feedback... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice rooms. I'm in the executive corner suite. Have a office room in my room. Very comfortable king bed. Nice big bathroom. Very clean and comfortable. Has a good selection for free breakfast. Has a pool and hot tub. Free parking and WiFi.

Was this review helpful? Yes
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Dean B, Many thanks for the wonderful review posted recently and for taking the time to tell us of your experience with us. I hope it is not too long before we have the pleasure of welcoming you back again. Yours sincerely, Lisa McQuaid More 

Calgary, Canada
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed July 13, 2015

Had to make a trip up to Edmonton this pass weekend so we decided to stay here. Nothing fancy but worked great! Outdoor temp was 32C and the ac in room was great, room was clean and comfortable. Will stay again!

Was this review helpful? Yes
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Sean M, Thank you for providing your review on Tripadvisor. We appreciate your feedback and we're glad to read that you did have a comfortable stay with us and that the A/C worked well for you. We hope that when you return to Edmonton for another visit you will choose to stay with us again. Best Regards, Lisa McQuaid More 

Kelowna
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 10, 2015

My family and I stayed two nights this week at this hotel. My bed sheets had dried blood stains on them. The cleanliness of the room wasn't the best. The hot tub was broken but no out of order sign put up. Initially when I called to say it was cold they said someone would turn the heat up but... More 

Was this review helpful? Yes
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Kimberly D, Thank you for taking the time to provide feedback from your visit. We truly appreciate your feedback and the opportunity for us to improve our service. We will be sure to share your comments with our management. We are constantly working to ensure each guest has a memorable experience and your feedback will help us with this... More 

Saskatoon, Canada
1 review
3 of 5 stars Reviewed July 1, 2015

Clean, family-oriented hotel with a good breakfast and friendly staff. The location is really convenient, especially to South Edmonton Common. Despite these positives, we would think twice before staying there again. There was no fan in the bathroom and the door had to be propped open with a suitcase to clear out the steam (heavy door that shut automatically). One... More 

Was this review helpful? Yes
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Karen L, Thank you for you review on your recent stay with us at the Holiday Inn Express South Edmonton. We do appreciate you kind comments and we delight that you enjoyed our breakfast and that we are located in an area that is convenient for your needs. I would also like to address you concerns, we do not... More 

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