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All 90 Edmonton hotels

Holiday Inn Express Hotel & Suites Edmonton South

2.5 of 5 Hotel   |   2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada (Calgary Trail South)
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72%
Ranked #25 of 90 Hotels in Edmonton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Maria G Calgary, Alberta, Canada
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158 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Calgary, Alberta, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited this hotel just past long weekend. Our room was spacious so were the beds. Breakfasts were cool - large variety of dishes! But you gotta be up early - the hotel is large and seats filling up fast. We as well got a free parking and a complimentary wi-fi - loved that. But getting back to the room:... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Maria G, Thanks for your review. We are glad you and your family are able to enjoy the spacious rooms and beds, complimentary breakfast with large variety, free parking and complimentary wifi. We apologize that the quality of our mattress and room cleanliness did not measure up to your expectations. We wish you have contacted us during your presence... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This holiday inn express has everything that you as a family is looking for... Awesome Swimming pool with hot tub, great continental breakfast, fitness room etc. an ideal place with affordable price, very friendly staff. Loved my stay!!,

Was this review helpful? Yes 3
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Gold F, What a PERFECT 5-star review and big compliments you have gifted us! Holiday Inn Express & Suites Edmonton South – team members are grateful for your appreciation and support. We are all happy that you found our hotel to be a perfect place for your family to stay in Edmonton. Thank you for telling us that you... More

Fort Saskatchewan, Canada
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby and main floor banquet areas were well appointed, however the upper hallways were dated, with stained and soile carpets. The rooms were adequate, and appeared to have been updated, with newer beds and carpets. The staff was very efficient and friendly. Only one of the two attached restaurants were open for breakfast, which was too bad, as the... More

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General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Terry L, Posted to the wrong hotel Upon reading your review, we realize that you have mistakenly posted your comments to our hotel. Our hotel open October 2009 Our décor is up to date as per IHG brand standard. We do not have any restaurant/lounge in our hotel. Lunch/dinner service is not available. Thank you. More

St.John's
Top Contributor
123 reviews 123 reviews
46 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a week and it met everything promised and everything expected which is all too rare. Easy check in, friendly staff ( most contact with housekeeping staff and amongst the best I've come across in terms of always extending a greeting and being friendly). Room was clean and amenities were generally as expected . Breakfast was good with... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear dkeith, We appreciate your time to write us a remarkable review. Holiday Inn Express & Suites Edmonton South are very committed in providing our guests with the most clean, comfortable accommodation and convenient location with friendly and helpful staff team on board to assist every hotel guests with useful information and resources. We are happy that our front desk... More

fort mcmurray, ab
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed several times and it's always consistent. The rooms are clean, the staff are friendly, and the location is perfect for me. I've gotten to know South Edmonton pretty well from frequent visits. I enjoy staying here because South Common offers most of the shopping I need yet it's not too far of a drive to West Edmonton Mall... More

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear d-runk07, Thanks so much for your great support and recommendation to Holiday Inn Express & Suites Edmonton South. We are thrilled to receive a perfect 5-star review from you which will encourage our staff to continue with their consistentgood work spirits. We are glad that you have enjoyed the clean rooms, the wifi and the convenient location of our... More

Vancouver
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 11, 2014

A typical Holiday Inn Express property, everything I would expect... I did it like the fact that the restroom door did not stay open. Also the thermostat is quite a ways from the AC unit, do you may find the area where the bed is, is far cooler or warmer then what you want the temperature to be. Lots of... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear YVR_orange, Thank you for taking the time to write a great review from your recent experience at Holiday Inn Express & Suites Edmonton South. We appreciate the delightful feedback regarding our staff and service you received especially on our friendly staff.We will definitely pass on your kind comment to our staff in order to make them motivated and continue... More

Antigonish
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 27, 2014

We stayed at this hotel while travelling to Edmonton for a family wedding. The hotel was close to the airport and to our family and the events. The people at the hotel were very friendly and nice. The breakfast has some good standard options for the complimentary breakfast. One of the workers also went out of her way to get... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear LMAC1967, We appreciate your time to write us a great review about our friendly and nice team at the Holiday Inn Express & Suites Edmonton South. Congratulate to your family wedding, we are glad that you are able to enjoy the hotel, complimentary breakfast with your husband and our breakfast server has taken the initiative to make your breakfast... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

Great hotel! Its what you expect from a holiday inn express, the room was clean and the front desk was polite and helpful. I needed a place to have dinner and the staff gave me directions to the restaurant of my choice. Great place to stay if you're ever in town.

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Curtis N, We are so grateful that you have taken the time to write us a great review. Your review based on your recent personal experiences at our hotel has provided an insight on our staff performance as well as the facilities that our hotel has to offer. It meant a lot to our staff team and validates their... More

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed for 2 nights at this hotel in the first week of June 2014. My rating for the hotel would probably be a 4.5, if not for the callous behavior of one breakfast staff employee. My following description may not sound like a big deal to some; but, it is a big deal for people with special diets. I am... More

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Marie F, Thanks for your review about your early June stay at Holiday Inn Express & Suites Edmonton South. We understand how disappointing it would be when we were falling short in our service. We hope for your kind understanding and excuse us for not paying sufficient attention to your needs. Our breakfast attendant did not mean to be... More

Fort McMurray, Canada
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 11, 2014

Good location with clean rooms. We really enjoyed the free breakfast. Waffles, sausage, bacon and all the goodies for a good breakfast. Much better than the usual continental breakfast you get in most hotels.

Was this review helpful? Yes 4
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear a c, Thank you for choosing Holiday Inn Express & Suites Edmonton South as your home away home during your recent visit to Edmonton. We cannot say “Thank you” enough for your wonderful review and in recognizing us as “One of the best free breakfasts” in the hospitality industry. Your words mean a lot to us in a good... More

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Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Calgary Trail South
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
Number of rooms: 131
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta

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