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Wingate by Wyndham Edmonton West

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18220 - 100th Avenue NW, Edmonton, Alberta T5S 2V2, Canada
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Wingate by Wyndham Edmonton West
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Wingate by Wyndham Edmonton West
Review This Hotel

718 reviews from our community

Traveler rating
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    117
    41
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337
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179
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Truro, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Better than anticipated. Home fire Grill located in parking lot was convenient and of good quality and value. Large comfortable bed with lounge on the room, functional desk and working steam iron! Definitely stay here again.

Was this review helpful? Yes
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Appreciate your comments particularly from a SENIOR REVIEWER. Pleased to see that you enjoyed your stay and found the room spacious and especially the bed comfortable. Thank you for taking the time to share your point of view - look forward to a return albeit all the way from Truro NS!! Jim Wirun GM More 

Edmonton, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2015

Slide: best. time. at. hotel. ever. At first glance, we thought the slide would be slow and children speed...boy were we wrong. We were lucky and the families present left us the slide since it was getting late. The kiddies went nice and slow and seemed to have a great time but when we went down, it was a high... More 

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Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Sincerely appreciate such a positive review! Appears the entire family (especially the big kids) had a great time on the waterslide - to say the beds are ridiculously comfortable is a nice way of putting hit - many guests have commented on our NEW beds! Fair to say that we will see you again soon. Jim Wirun GM More 

St. John's, Canada
Top Contributor
67 reviews 67 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 17, 2015

Huge room with 2 queens. Great pool and waterslide. Decent free breakfast. Except for the fake eggs. They were a little gross. Otherwise nothing to complain about at all. Very close to West Ed mall. Free parking. Way cheaper then staying at fantasyland.

Was this review helpful? Yes 1
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Appreciate the review... nice to see we are priced right and appears to have met your expectations. The rooms are large as you noted - we claim 17% larger and combined with a pool and waterslide - FREE Breakfast - Parking and "LOCATION" I believe we will see you again. Thank you for choosing the Wingate Inn Edmonton West.... Jim... More 

Fort Mcmurray
2 reviews
5 of 5 stars Reviewed January 6, 2015

My wife and I (and occasionally our dog) stay here often. It started out because the hotel is pet friendly but now, it is just comfortable. I am often in Edmonton on business by myself as well. Regardless of reason, I usually end up here. When I call the front desk to make my reservation, the girls on the front... More 

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Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Always pleased to hear from one of our regulars and see that we continue to meet or exceed your expectations. Just one comment to your many positive points you shared and that is concerning our "great" staff... just want to again say thanks for noticing - if there can be one major point of difference to add an intangible amount... More 

Kelowna
1 review
5 of 5 stars Reviewed January 5, 2015

Recently spent three nights at the Wingate. Check in was quick and easy made so by the very friendly front desk staff. Our room was very spacious and clean. The best part though was the unexpectedly fantastic continental buffet. Was definitely better than most I've ever had. Great variety and quality. The cold food was cold and the hot food... More 

Was this review helpful? Yes
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Appreciate the recommendation following what appeared to be an overall pleasant stay. As mentioned, the complimentary breakfast is very popular as is the indoor pool, hot tub, and waterslide. Be assured, your comments are shared throughout the team and should a less than positive event occur these items are addressed for immediate corrective action. Again, a sincere thank you for... More 

Fort Mcmurray, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 4, 2015

Reserved the room through Expedia but discovered after the fact that it would have been the same rate to reserve directly through the hotel. Arrived on New Years Eve, check in was quick and easy. The staff was friendly and welcoming. The rooms are not extremely sound proof and unfortunately some younger children were allowed to celebrate New Years Eve... More 

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Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Thank you very much for sharing your positive experience at the Wingate Inn West Edmonton. With pleasure I will share your thoughts with all the Associates and in particular your mention of the friendliness and efficiency of each one of them.. Thank you and we look forward to your return soon!! Jim Wirun GM More 

Blackfalds, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 31, 2014 via mobile

Didn't have a positive stay here. Started with ordering room service half hour before they closed. Bad idea. They brought the wrong soup, old fries and macaroni, no cutlery and ran out out of pop. The room: the bed was comfy that's about the only positive thing I can say. The door to get in didn't work properly, the washroom... More 

Was this review helpful? Yes 1
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Thank you for taking the time to review and express your opinions on your stay - I will first off apologise for any inconveniences and say that this particular visitor experience is unique and in fact to the contrary of what the majority of our guests comment. That said, we have taken immediate action in our Service Committee Meetings to... More 

Innisfree, Alberta
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 18, 2014 via mobile

Nice hotel in a strange location. Difficult to get in and out of if you don't know the ins and outs of the one way streets in the area. But the best part of the stay is the constant barrage of noise from the neighbouring rooms. We stayed 2 nights and around midnight both nights we had to complain about... More 

Was this review helpful? Yes 1
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Interesting comments - you questioned that perhaps its a "strong review", perhaps? I will look into what reports were received of this incident and most importantly the actions that were taken to stop the disturbance. I can assure you that every effort is made to address noise complaints immediately upon being advised. Sir, it appears that you wrote a review... More 

Edmonton, Canada
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 15, 2014

Nothing extraordinary or outstanding about this hotel! I was not happy when I checked into my room which was on the fourth floor. First off, the hotel lobby is grimy and the floor tiles and grout really need a good scrub. The elevators are despicable in that the buttons have grime which is so embedded that it would be impossible... More 

Was this review helpful? Yes 1
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Our sincere apologies. Every effort is made to deliver a clean quality product - many of our reviews attest to just that. As it appears we may have dropped the ball on this occasion, I can assure you your experience is the furthest from the norm. Corrective action has been taken to ensure total guest satisfaction is achieved. Thank you.... More 

1 review
5 of 5 stars Reviewed December 8, 2014

My husband and I have stayed a few times at this hotel and each time the room, the service, and the staff made us feel welcomed and wanting to return again, and they also have a great complimentary breakfast. Recently we had booked a room, and prepaid in advance for a non-refundable room, but my husband got sick and we... More 

Was this review helpful? Yes
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Not much left to say other than a sincere thank-you!! We have a great staff here and recognise that at times one can't control the unexpected. The only real decision in a medical situation is to refund the individual which obviously built goodwill and by your comments we'll have the opportunity to serve you in the future. Appreciate you sharing... More 

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