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Wingate by Wyndham Edmonton West

3.0 of 5
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18220 - 100th Avenue NW, Edmonton, Alberta T5S 2V2, Canada
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Wingate by Wyndham Edmonton West
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Ranked #20 of 89 Hotels in Edmonton
A recent review
4 of 5 stars reviewed 2 days ago
Brandon O Calgary, Canada
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Average area hotel but provided us with everything we needed while visiting the mall. Close to mall, clean room, everything in working order. WIFI worked well. Pool with waterslide was a huge hit with our son. Free HOT breakfast each morning was also an added value. Good nightly rates offered.

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Anchorage, Alaska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms Wingate were so nice and so close to the Mall of America we ended up staying an extra night. There was plenty of walking space and grass for our dogs and the lobby staff was very friendly to our pets. The only thing we didn't love was the pool. It is very shallow (3 ft?) and cold. Since... More 

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Portage la Prairie, Canada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed every part of my 6-night stay at the Wingate. They have a great free breakfast, fast WiFi, a nice workout facility, and the rooms are clean and modern. There were lots of kids running around all week so if you're expecting a quiet evening in the hot tub it probably won't happen.

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Fort St. John, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel for a three night family stay as part of our summer vacation. We are all hot blooded and LOVED that our king suite with a hideabed had TWO air conditioners. Usually the room with a hideabed is too warm for our liking. These rooms stayed pleasant all the way around. A big plus in... More 

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Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I reviewed most of the hotels when coming up to Edmonton with the family for two days at West Edmonton Mall. Wingate had good reviews and was a good price for what you got. After staying two nights I did find it was good value for the money - but I was disappointed with the housekeeping. On our first night,... More 

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Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Very disappointed with the review particularly where we discussed the concerns by telephone. I will again apologize for the oversight and state that this type of an issue is highly unusual and certainly not the norm for this hotel. The team takes pride in cleaning our guestrooms thoroughly and again rarely do we receive a complaint of this nature. In... More 

Calgary, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This review is long overdue but definitely well deserved. We needed to plan my Mom's surprise 65th birthday at the end of March. We happened by chance on this hotel and are so glad we did. The staff (especially Anny Jo - the Catering co-ordinator) really helped us organize a venue to host our party in, all the catering (we... More 

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Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Thank you very much for the truly outstanding review. I will be delighted to share throughout the entire Team as well as the management and staff at the Homefire Grill. I am particularly excited about the treatment and comments regarding Anny Jo and the service she provided to the success of your mom's 65th Birthday party - that's exciting!! Thank... More 

Calgary, Canada
2 reviews
1 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel during a visit to Edmonton. We were recommended this hotel by friends of our that stayed last summer. Check in was fine, nothing special, nothing memorable, and the room was very clean. However after 11pm this place turned into a night club in the parking lot! There was a huge group of people partying,... More 

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Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Appreciate your review and comments concerning the noise late into the evening from the parking lot. I am surprised at the response mentioned from your conversation with a manager and asked by a return e-mail you contact me to discuss. The situation was immediately dealt with the guest (team) and the subsequent 4 nights everyone was totally behaved. We do... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 3 days during a family vacation in edmonton. We booked the room due to its high ranking on a website for family friendly hotels. When we called to make the reservation the hotel directed us to their 1-800 line as they didn't take reservations directly. Room booked was for a king bed with sofa bed as... More 

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Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Totally Unacceptable... I personally have looked into the matter and can only now offer a sincere apology for the manner in which we handled the issue both upon arrival and again the next morning. Please be assured that "Service" is our first priority and is reflected positively in many of our reviews on this site and others. We are ranked... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel location is on the outer part of the city close to the highway and about 20 min drive to downtown. The room was large but did smell of smoke. Overall cleanliness of the hotel was not great. Kids did enjoy the indoor water slide and jacuzzi. The breakfast included in the stay was better than average so a plus... More 

Was this review helpful? Yes 1
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Thank you for the review.. apologise for any inconvenience as you found a "smoke odor" in your room - we are 100% non-smoking which surprises me of your comment. Will emphasize with housekeeping to report so as we can completely service the room before checking in new arrivals, Pleased to hear the kids had fun in the waterpark as well... More 

Valleyview, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

hotel is clean staff excellant. they even upgraded us to a junior suite that was great. we stay here almost every time we come to edmonton and always get great service. I have lung problems and they always go out of their way for us.

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Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review

Under difficult circumstances having to attend a funeral, we are pleased that you could take the time to comment on our excellent staff - clean hotel, and great service. Much appreciated ! We do hope to be of service again perhaps under better circumstances next visit. Regards, Jim Wirun GM More 

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