We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 91 Edmonton hotels

Chateau Nova Hotel & Suites Edmonton-Kingsway

3.0 of 5 Hotel   |   159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
Hotel amenities
Save Saved
You added Chateau Nova Hotel & Suites Edmonton-Kingsway to your Saves list
Chateau Nova Hotel & Suites Edmonton-Kingsway
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
70%
Ranked #44 of 91 Hotels in Edmonton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
HalseyV Oshawa, Canada
Write a Review

73 reviews from our community

Traveler rating
    33
    18
    11
    4
    7
See reviews for
15
10
6
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Oshawa, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Outstanding Service Occasionally, the hotel I stay in is not my choice but that of my hosts. The Nova hotel, Edmonton was the choice of my hosts in June this year. My first impression was that of uncertainty because it looked uninhabited–there wasn’t a car to be seen in the parking lot. I soon realised that the parking lot was... More

Was this review helpful? Yes
Hinton, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

First impression was great, then I looked closer. Wall paper was peeling, found chips under couch, not ones I ate. Lots of lint (I assume) on rug. Bed linen was clean, but stained. Desk staff took a long time to verify I was booked another week, but then said rooms are given out as you arrive, so couldn't tell me... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I had to stay as my duaghter was getting surgery, an I could not believe the amazing staff helping, caring, assisting us they were friendly, professional front desk staff , this hotel is clean and Elegant makes you feel paradise !!! In our time in need

Was this review helpful? Yes
San Diego, California
Top Contributor
61 reviews 61 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 1 week ago

Will preface this review by saying that great locations and service are recognized with good reviews, it is not the intent just to whine about the shortcomings. That being said, in this case this hotel room was not cheap at a total rate of $170. The room was average but staying on the ground floor meant serious noise of the... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The room is decent the location is fine but the staff....not even a hello or a smile upon arrival. I am 7 months pregnant have been on the road 6 hours driving with my energetic toddler and was so glad to get here until it seemed my presence was an inconvenience. Will never stay again or recommend to anyone. Everything... More

Was this review helpful? Yes
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

I was so disappointed to read your review of the hotel. We are in the customer service business and we need to be making our guests feel welcome and at home every time. If you would contact me directly I'd be happy to discuss the matter further and look into the rate discrepancy for you. All the best, Chris Short.... More

Vermilion
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Will never stay here again. My boyfriend used to stay here years ago and loved it, which is why we booked there. It was disappointing that there was no pool/hot tub, as there used to be years ago. Are room was also in the "additional add-on" separate from the hotel and across the parking lot. There were mouse traps in... More

Was this review helpful? Yes
Kamloops, Canada
Top Contributor
160 reviews 160 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed July 20, 2014

Stayed here while daughter had surgery at the Lois Hole womens centre. First night had suite with pull out couch, very uncomfortable. Next few nights stayed in a room with two queen beds; much better. This hotel gives medical rates; better than corporate. Fridge, coffee maker great for our breakfasts.

Was this review helpful? Yes
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Thank you so much for your review of the Chateau Nova Kingsway. I'm very glad you enjoyed your stay and we were able to move you to a room with 2 queen beds during your stay. I hope your daughter is doing well since her surgery. All the best, Chris Short, GM. More

Fort McMurray, Canada
1 review
4 of 5 stars Reviewed June 29, 2014 via mobile

This was a great hotel to stay in. Friendly front desk staff, clean lobby, clean rooms and the resturaunt is great. The food is good and the staff is great..However, I noticed the supervisor was not very friendly. He didn't seem to have a good handle on how to deligate his staff in a kind matter.. overall great stay. Would... More

Was this review helpful? Yes
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Thank you so much for your review of the Chateau Nova Kingsway. I was disappointed to see that you witnessed one of our supervisors being unfriendly to the staff. If you could contact me directly at chris_s@novahotels.ca or at the hotel, I would greatly appreciate the opportunity to investigate this situation further. We look forward to welcoming you back to... More

kingston
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 28, 2014

I am here for a long term stay and I am perpetually disappointed. The walls are paper thin and I can hear everything in the hallway even from the separate bedroom in my suite. My favourite moment was waking up at 3am to hear the drunk mother-daughter combo argue in the hallway. The blackout curtains in the bedroom do not... More

Was this review helpful? Yes 1
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Good Morning, I was disappointed to hear of the troubles you are having with your stay. If you would like to contact me while you are still in the hotel, I will certainly do my best to see if we can fix the issues you are experiencing. The drive motor on our washing machine has broken, we did not plan... More

portland, oregon
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 2, 2014

The hotel is attractive with a fireplace in the lobby to create a nice atmosphere. The automatic door to the lobby makes dealing with luggage that much easier. The rooms were nicely appointed with very comfortable beds, great linens and duvets. Internet connection and flat screen tv were great, you can purchase pay per view movies. But all three nights... More

Was this review helpful? Yes
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Thank you so much for your review of the Chateau Nova Kingsway. I was very disappointed to read about the troubles during your stay. I have followed up with my team to ensure that this type of issue is dealt with more effectively and communication is better in the future. All the best, Chris Short, GM. More

Owners: What's your side of the story?
If you own or manage Chateau Nova Hotel & Suites Edmonton-Kingsway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Chateau Nova Hotel & Suites Edmonton-Kingsway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chateau Nova Hotel & Suites Edmonton-Kingsway

Address: 159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
Location: Canada > Alberta > Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Nova Hotel & Suites Edmonton-Kingsway 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Priceline, Booking.com, Odigeo, Orbitz and Otel so you can book your Chateau Nova Hotel & Suites Edmonton-Kingsway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chateau Nova Hotel And Suites
Chateau Nova Hotel Edmonton
Chateau Nova Hotel & Suites Edmonton-Kingsway Alberta

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Edmonton with
any amenities