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Chateau Nova Hotel & Suites Edmonton-Kingsway

159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
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1 room 1 guest
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Chateau Nova Hotel & Suites Edmonton-Kingsway
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94 Reviews from our TripAdvisor Community

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Traveler rating
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (26)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (13)
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Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have come to this hotel for the Edmonton blues festival for about 7 years. We usually get a king suite but due to some last minute changes we did not have all the usual folks with us. We explained this at the front desk. And they changed us to queen single rooms without any hassle. They were very happy... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear mgrose59 Thank you for taking the time to write a review for the Chateau Nova Edmonton Kingsway. We are very happy to host you every year. We certainly strive to accommodate all our guests needs and provide a clean, safe and comfortable environment. Your kind words have been passed on to our team members. We are presently undergoing some... More 

Red Deer, Alberta, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Chateau Nova was a fantastic venue for a wedding that I organized for my step-daughter. The Catering Manager Honeylen, was spot on and kept herself available to us from the moment we booked, right through the entire evening of our event. The bartenders were very good and we had lots of fun with them. The Buffet dinner was delicious,... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Carolyn C Thank you ever so much for reviewing the Chateau Nova Edmonton Kingsway. We really appreciate all your kind words. We certainly agree with you regarding Honeylen she is an outstanding team member. We have passed all your comments on to all the staff. So very happy you enjoyed your room. We are in the midst of a... More 

Mississauga
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Front desk staff were friendly, room was exactly has pictured, very clean and staff were friendly thru the hotel, including the restaurant. Parking is free, the restaurant offers a great wide range of meal choices.

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Eric L Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We are pleased you enjoyed your stay with us. We certainly strive to provide the very best service and a clean and comfortable stay for all our guests. We are excited you enjoyed our menu choices in the restaurant as we very recently launched... More 

Fort McMurray
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 25, 2015

We have stayed here numerous times over the last three years however this visit was not very good. The room we were in needs an upgrade terribly, the washroom, the main area, etc. the check in was not very good considering the time of night we showed up, they had me in at the wrong rate as reserved. Then put... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Kmelanson Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We are pleased to let you know that we have begun renovations to our rooms at this time. We are starting with some upgrades to our washrooms. Work began this week. We have also had some furniture upgrades in the last 2 weeks. We understand... More 

Alberta
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 23, 2015

Booked this place after finding hotels booked up in the area due to events happening in the city during the week. Was greeted with friendly staff and check in was not a hassle. Got a room in the next building - didn't have a say as they were also filled up, so when booking please request to stay the main... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Justatravelgurl Thank you for taking the time to review the Hotel on your quick visit to Edmonton. The night you stayed was a busy one in the city. Lots of concert goers. Most likely the cause for the singing in the hallways. We are glad you enjoyed the service and the clean spacious rooms. The rooms in the outside... More 

Calgary, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 15, 2015

We just spent 2 nights at this hotel as I was having surgery and needed to be within close proximity to the hospital once I was released. We had a King deluxe room which was located in the other building, just behind the main hotel.- Bed was super comfy, room was average clean, we had a microwave, bar fridge, 32?... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Caribbeanchickie: Thank you for taking the time to review our hotel. We appreciate all comments as they assist us in our ongoing business planning. We are pleased you enjoyed our beds, we love them too! We have made a note on your file for any future visits reminding us that you prefer the rooms away from the street. We... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 9, 2015

I'm here right now. Rooms are decent. I got a king bed suite. Bed is really nice. Couch is terrible to hang out on. Restaurant breakfast is good. They overcook every dinner I've had. Room cleaning is not great. They do a minimal job at best. Overall not bad. I have no big complaints and no real big compliments. Bartender... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Dean B, Thank you for sharing your comments with us. We certainly strive to provide great service and a clean comfortable stay. We appreciate your candid comments about housekeeping and the kitchen. We will be sharing these concerns with our team in our ongoing effort to be the very best. We do hope to see you on a future... More 

Prince George, Canada
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 9, 2015

We stayed here for 9 nights from June 27 to July 6. Initially we were in a standard room but upgraded to a suite for the last 6 nights for a mere $5 extra per night. Great rate if you stay for 7 nights or more. The beds were very comfortable, nice bedding, good ac, staff were friendly. The downside... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Orangecrush58 Thank you for taking the time to share your comments. We value all comments and strive to provide the best service and a comfortable stay. We are happy to hear you had a great sleep we love our beds and bedding as well!! The Executive suites are great for a long term or short term stay, we agree.... More 

Calgary, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed June 17, 2015

Traveled to Edmonton for a wedding, so only spent one night and got back quite late. Staff seemed friendly and knowledgeable. Room was nothing special, but a decent value for the price and perfect for our needs. I would be happy to stay here again.

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Megan R Thank you so much for taking the time to review the Chateau Nova Edmonton Kingsway.. We are so happy to hear your enjoyed the knowledgeable staff. We strive to provide comfort and great service. Perhaps next time you are in Edmonton you will chose us again and you can try our restaurant, lounge and patio. We hope... More 

Fort McMurray, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 12, 2015

The rooms and clean and comfortable. There is both a restaurant and a pub in the building. There were laundry facilities on my floor so I would assume that there is one on every floor. Very near to Royal Alex Hospital. Loads of shopping nearby. If I had to say something negetive it would be noise from the regional airport... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Berta N. Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We are pleased you enjoyed the hotel. We strive to provide the very best service and comfort to all our guests and we are glad we hit the mark with you! Thank you for highlighting some of the great things we offer. On your... More 

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