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Chateau Nova Hotel & Suites Edmonton-Kingsway

159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
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Chateau Nova Hotel & Suites Edmonton-Kingsway
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Chateau Nova Hotel & Suites Edmonton-Kingsway
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91 Reviews from our TripAdvisor Community

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Traveler rating
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    23
    18
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (91)
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    (26)
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    (27)
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    (25)
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    (13)
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Fort McMurray
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have stayed here numerous times over the last three years however this visit was not very good. The room we were in needs an upgrade terribly, the washroom, the main area, etc. the check in was not very good considering the time of night we showed up, they had me in at the wrong rate as reserved. Then put... More 

Was this review helpful? Yes
Alberta
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked this place after finding hotels booked up in the area due to events happening in the city during the week. Was greeted with friendly staff and check in was not a hassle. Got a room in the next building - didn't have a say as they were also filled up, so when booking please request to stay the main... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Justatravelgurl Thank you for taking the time to review the Hotel on your quick visit to Edmonton. The night you stayed was a busy one in the city. Lots of concert goers. Most likely the cause for the singing in the hallways. We are glad you enjoyed the service and the clean spacious rooms. The rooms in the outside... More 

Calgary, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We just spent 2 nights at this hotel as I was having surgery and needed to be within close proximity to the hospital once I was released. We had a King deluxe room which was located in the other building, just behind the main hotel.- Bed was super comfy, room was average clean, we had a microwave, bar fridge, 32?... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Caribbeanchickie: Thank you for taking the time to review our hotel. We appreciate all comments as they assist us in our ongoing business planning. We are pleased you enjoyed our beds, we love them too! We have made a note on your file for any future visits reminding us that you prefer the rooms away from the street. We... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm here right now. Rooms are decent. I got a king bed suite. Bed is really nice. Couch is terrible to hang out on. Restaurant breakfast is good. They overcook every dinner I've had. Room cleaning is not great. They do a minimal job at best. Overall not bad. I have no big complaints and no real big compliments. Bartender... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Dean B, Thank you for sharing your comments with us. We certainly strive to provide great service and a clean comfortable stay. We appreciate your candid comments about housekeeping and the kitchen. We will be sharing these concerns with our team in our ongoing effort to be the very best. We do hope to see you on a future... More 

Prince George, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 9 nights from June 27 to July 6. Initially we were in a standard room but upgraded to a suite for the last 6 nights for a mere $5 extra per night. Great rate if you stay for 7 nights or more. The beds were very comfortable, nice bedding, good ac, staff were friendly. The downside... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Orangecrush58 Thank you for taking the time to share your comments. We value all comments and strive to provide the best service and a comfortable stay. We are happy to hear you had a great sleep we love our beds and bedding as well!! The Executive suites are great for a long term or short term stay, we agree.... More 

Calgary, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed June 17, 2015

Traveled to Edmonton for a wedding, so only spent one night and got back quite late. Staff seemed friendly and knowledgeable. Room was nothing special, but a decent value for the price and perfect for our needs. I would be happy to stay here again.

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Megan R Thank you so much for taking the time to review the Chateau Nova Edmonton Kingsway.. We are so happy to hear your enjoyed the knowledgeable staff. We strive to provide comfort and great service. Perhaps next time you are in Edmonton you will chose us again and you can try our restaurant, lounge and patio. We hope... More 

Fort McMurray, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 12, 2015

The rooms and clean and comfortable. There is both a restaurant and a pub in the building. There were laundry facilities on my floor so I would assume that there is one on every floor. Very near to Royal Alex Hospital. Loads of shopping nearby. If I had to say something negetive it would be noise from the regional airport... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Berta N. Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We are pleased you enjoyed the hotel. We strive to provide the very best service and comfort to all our guests and we are glad we hit the mark with you! Thank you for highlighting some of the great things we offer. On your... More 

Drayton Valley, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

The beds are very comfy nice pillows, big bathtubs. The staff were very friendly, the location is nice close to the mall. The rooms dont have a microwave so if you want a room with a microwave make sure to ask for one but otherwise loved our stay there, especially the beds made it a nice stay:) Also Wifi does... More 

Was this review helpful? Yes 1
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Amanda W Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We are pleased you enjoyed our beds. A good night sleep is important!! We appreciate the feedback on the WiFi. We have relayed your comments to our IT department. We hope to see you on a future visit to Edmonton. Maybe you will get... More 

Edson, Canada
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 16, 2015

I have stayed at a few hotels in Edmonton now, and I can say that this is a nice one. The front staff are very nice and helpful, and the hotel is quite clean. I myself witnessing them vacuuming the lobby on a regular basis. The room I had was quite nice. It was clean, and had full functional AC... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Canadian Departure Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We pride ourselves on a great night sleep and excellent customer service. We love our beds as well, glad you liked them. Our housekeeping department work very hard to keep the hotel in great shape. Thank you for noticing! Good news, we are actually... More 

Calgary, Canada
Level Contributor
8 reviews
7 hotel reviews
5 of 5 stars Reviewed April 30, 2015

Had a great stay in Edmonton, usually I stay downtown, but seeing how close the Chateau Nova is to downtown without the traffic and busy streets and parking lol OME Chateau Nova had free parking. Very comfortable beds nice big clean rooms. I was taken care if very well bye the front desk clerks, and GM...Wonderful warm staff there! Had... More 

Was this review helpful? Yes
TTvacationgal, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Dear Maureen M Thank you for taking the time to Review the Chateau Nova Edmonton Kingsway. It is nice to read that you not only had terrific service, but that you enjoyed our comfortable beds as well. Our housekeeping staff take pride in their work and are pleased all was great for you. Our restaurant and lounge are cozy, with... More 

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