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All 89 Edmonton hotels

Chateau Nova Hotel & Suites Edmonton-Kingsway

3.0 of 5 Hotel   |   159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
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Chateau Nova Hotel & Suites Edmonton-Kingsway
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75%
Ranked #27 of 89 hotels in Edmonton
Certificate of Excellence 2013
A recent review
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64 people have reviewed this hotel

Traveler rating
    32
    15
    10
    4
    3
See reviews for
13
10
6
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Russian first
  • Any
English first
portland, oregon
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is attractive with a fireplace in the lobby to create a nice atmosphere. The automatic door to the lobby makes dealing with luggage that much easier. The rooms were nicely appointed with very comfortable beds, great linens and duvets. Internet connection and flat screen tv were great, you can purchase pay per view movies. But all three nights... More

Was this review helpful? Yes
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Thank you so much for your review of the Chateau Nova Kingsway. I was very disappointed to read about the troubles during your stay. I have followed up with my team to ensure that this type of issue is dealt with more effectively and communication is better in the future. All the best, Chris Short, GM. More

Lloydminster, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2014 via mobile

It was a great hotel. Fast check in, room wasn't very big but bed very comfy. The hallways are extremely hot, as well as when we turned the fan on it made a loud banging noise for many hours and wouldn't turn off. It was slightly frustrating. Went to check out they only had one staff member on, it took... More

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Cold Lake, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

My husband and I have been going to Edmonton for many years and staying in many hotels. I think that this was the one I got the best nights sleep in. Room was nice, staff was nice, overall great place

Was this review helpful? Yes
Alberta
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 28, 2013

Have stayed here several times as good location for our planned stay and was always very pleased - having said this, we always stayed in the main building but this time were given a room in the detached building and were not aware of this until check-in. A short outside walk with luggage took us to our building. What hit... More

Was this review helpful? Yes 1
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

I was so disappointed to hear about the troubles with your stay. There is no excuse for any cleanliness issues and I will have them addressed immediately. Our addition building is very popular with many of our guests who prefer the size and layout of the rooms and enjoy being away from the main building, I'm sorry that room type... More

MACKLIN
1 review
5 of 5 stars Reviewed November 27, 2013

Room was very comfortable. The staff was so helpful. Got there a little early, but room was ready. Front desk was very helpful. gave us the promotion for oiler game day price which we didn't know about till I was reading in the program after game. All the girls were really friendly. Thanks Chateau Nova will stay with you again.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Thank-you for your feedback. We are always happy to hear that are guests are pleased with the level of customer service they receive. All the best to you - Mindy Smythe More

Medicine Hat, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

Totally friendly and accommodating staff! Room clean, well organized and suited our every need! from wi fi to micro, fridge toaster, coffee, dishes! Greatly priced and lots of room! Would gladly stay there again! Hats off to all! Next doctor visits.. definitely a must to stay!

Was this review helpful? Yes 1
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Linda, thank you so much for taking the time to write a review about the Chateau Nova Kingsway. It's always great to read good reviews and the staff really appreciate the kudo's. We look forward to welcoming you back in the near future. All the best, Chris Short. General Manager. More

Calgary
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 7, 2013 via mobile

I've stayed here a few times over the last couple months for business and I enjoy it very much. Very friendly staff that are fast and efficient at check in. Really good breakfast buffet with again, friendly staff that offer swift pleasant service. The rooms are large and spacious with a fridge and microwave. I have not been in the... More

Was this review helpful? Yes 1
Tete Jaune
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 19, 2013

Stayed here for 4 weeks in June, 2013 - for medical treatment with my chihuahua. Great room & best kitchenette ever. Amazing & friendly staff - good food - great service. Will definately stay again and highly recommend.

Was this review helpful? Yes 1
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Thank you so much for your wonderful review of the Chateau Nova Kingsway. I was very glad to hear you enjoyed your stay. We hope to see you again, but hopefully for pleasure not for another medical stay. All the best, Chris Short, GM. More

Edmonton, Canada
1 review
5 of 5 stars Reviewed July 9, 2013

We have hosted several weekend classes at the Chateau Nova, and I must say, the service is second to none. We are very specific about our requirements, and we get what we ask for, every time. Usually we work with Honey or Rudolf, and their whole crew is polite and willing to bend over backwards to make us happy. The... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Thank-you very kindly for your review. We are always pleased to hear when our hotels and staff are not only meeting but exceeding guests expectations. We hope to have the opportunity to welcome you back to the hotel many times throughout the future. Sincerely -Mindy Smythe More

Alberta
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 24, 2013

First off, I have to say that I have stayed at the Chateau Nova numerous times in the past and have always been treated very well by the staff here, including on this trip to Edmonton. Check in was great, the front desk staff very courteous and efficient. I had absolutely no problems with the services received at this stay.... More

Was this review helpful? Yes 1
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites Edmonton-Kingsway, responded to this review

Thank you so much for your review of the Chateau Nova Kingsway. I appreciated all of your comments and assure you we are working to rectify those shortcomings. Please feel free to contact me directly at any time I can be of assistance. All the best, Chris Short, GM. More

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Additional Information about Chateau Nova Hotel & Suites Edmonton-Kingsway

Also Known As:
Chateau Nova Hotel Edmonton
Chateau Nova Hotel And Suites
Chateau Nova Hotel
Chateau Nova Hotel & Suites Edmonton-Kingsway Alberta
Address: 159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Best Value Hotel in Edmonton
#17 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Nova Hotel & Suites Edmonton-Kingsway 3*
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